Wilshire Credit Corporation

by Anonymous From Brentwood, TN on November 05, 2009

all of the above is true, except for the positive comments. LIARS. gave me the run-around for 9 months. Would like to be included in a class-action lawsuit. belinda.jordan0530@yahoo.com

by Anonymous From Saint Peters, MO on November 04, 2009

May 2008 was the worst month in my whole life. Wilshire took our home from us! My husband took a job in a different state. We were trying to sell it and nothing was happening. We finally had a purchaser and were in the middle of a short sale which Wilshire said they would work with us, knowing we lived in another state I believe this is one of the reasons they took our home.. But as the short sale was in the process we received a phone call from a dear friend telling us that our address was in the newspaper stating that our home was going to be sold on the court house steps on May 29th. We were taken back and didn't know what to think. We were never aware of this, didn't get served paper work, just weren't told period. We had a friend staying in our home he never received anything stating to get out of the home. I believe they thought the home was empty and they could take it. I just don't know how that could happen I'm still in disbelief. We were paying as much as we could our interest rate sky rocketed and our payment couldn't be made in full. We tried as hard as we could! But taking a home without any warning? How could this happen? I don't know what to do. It happened so fast we couldn't do anything.. they wanted the full amount from us. So what I think about this organization? There isn't any kind word I have, we got treated like trash, put to the curb. I don't recommend them I let everyone know what can happen to you these days. That was our 1st home and I'm sure that for many many years we will not be able to own another home. Good luck to anyone who has to deal with Wilshire Credit Corporation.

by Anonymous From Danbury, CT on November 03, 2009

These people should burn in hell.

by Anonymous From Fisk, MO on October 25, 2009

They refuse to work with you, they tell you they are but at the end of the day we all know what they are up to. I want to keep my home!

by GENE From Wendell, NC on October 25, 2009

Never in my seventy years have I experienced anything like what I have with Wilshire. Since June 08, when I lost my job I started calling Wilshire to see if they could work out a lower payment plan for me for about six months. So far I have talked with 20 people. I have all my notes as well as voice recordings to prove I was getting the run-a-round. I don't understand how these people can stay in business. The fraud division of the FBI needs to close them down. If records were known I would be willing to bet they don't help 1 out of 100 people. The number one answer I get when calling is "You should be getting a letter in about 2-4 weeks explaining how we can help you. The letter never comes. I have been told twice I have been approved and given a new payment amount. Then I get a letter in the mail telling me I was denied. First off they told me I earned two much money to qualify. They never took in account my earnings had all but stopped. They looked at my earnings for 12 months prior. Next they told me I did not have enough income to qualify. How much do I have to have I asked. We can't tell you that. I have not raised my monthly income to $4,335,00 net per month. My original payment was $2,300.00. No cars, no trucks, $800.00 in credit cards and they still say I don't have enough income. Don't wait. Call a good attorney. Don't talk to one that wants money before service. You may have another Wilshire on the line. Check out their web site. You would think they are Heaven sent.

by Anonymous From Dallas, TX on October 20, 2009

by James Adams From Northport, AL on October 09, 2009

They are good at liquidating REO properties from people who couldn't or wouldn't pay back their loans. I've sold a few for them. They get the job done fast.

by Sally Rourke From Easthampton, MA on October 05, 2009

I am giving up on my house, I lost my husband to cancer two years ago and told wilshire that I needed a loan modification I have sent in 2 complete packets and have gotten no response. papers from Orlans/Moran were just received so it looks like I'll lose my home. tonight I'll tell my boys that we will no longer have a home. They already lost their father. The hope hot line was no help, the HUD people were no help. My interest rate is 10.5%. Shame on our Government for letting this go on! I didn't want a free ride I just wanted a fair payment. my faith is broken and so is my heart.

by debra From Harrison, ME on September 25, 2009

I myself have all the same issues. a continual run around , lost documents, lie after lie, rude reps ,the list goes on and on. I feel the pain of all the people wilshire has has sucked the life out of. My house is in foreclosure now. I have been dealing with them for a year and a half also. I need help! If any one knows of a pending Lawsuit please contact me at

by Upper Marlboro, MD Resident From Upper Marlboro, MD on September 23, 2009

I have been having problems with Wilshire since my loan was transferred to them in 2007. I told them about my hardship, they asked me to send my paper work in. I did so, it took 4 months to get a response, I thought I was going to be ok since they allowed me to do a six month Forbearance Agreement, but when I tried to make a payment, they said they couldn't accept the payment because I was in bankruptcy, and that once I got out of bankruptcy, they would work with me. Bankruptcy was dismissed, now they are saying my only two options are to give them $15,000 or do a short sale, I told them I didn't have $15,000, if I did, I wouldn't be asking for a loan modification. They put my house up for foreclosure, it was postponed. I am now working with a company called NACA to see if they can help. If they can't, I will have to file a Chapter 7 and let my house go. Its been 2 years, and I'm tired of fighting with Wilshire, they are LIARS.

by JudyS From Medina, OH on September 16, 2009

I also have been under a forebearance agreement and same issues as Robert. They keep extending it, now 6 mos. and they are giving me the same stuff about govt. program. I do not want this to keep showing up on myu credit report as late. I have been paying them almost as my payment was before it adjusted. I just want a loan modification. My original mtg. wa more than my house was worth, now with their addition of about 30,000 in fees, I am truly under water. I want to keep my house, but I feel the same, if I have to walk away, I will. I can start over. I do have an attorney, but he does not seem to be doing much. I have a chronic disease and cannot work anymore. Hubby makes decent money, so I do not qualify for any of govt. programs. I am tired of filling out same forms, and sending them my money with nothing being done by them or my attorney. I feel like I am throwing good money after bad. I like the idea of giving us our houses free and clear. And, by the way, Wilshire got a huge chunk of govt. bailout money.

by russ From Daytona Beach, FL on September 14, 2009

same old story, i'm not behind but would like to have a mod due to divorce. loan is in ex-spouse's name and deed in mine can't even assume the loan in 8.25% crap arm. unbelievable... they wouldn't send payoff info to new bank who was requesting it.. they said they never received the 15 requests, even sent certified. these guys are as crooked as the year is long.......

by Sharon Jepson From Angleton, TX on September 14, 2009

Wilshire Credit has constantly lied to us, tried to get us to sign something saying we would not file against them in order to get a remodification. Then they remodified but only for three years and added $5,000 of unpaid interest (for 6 months), to the modification amount. Turned us into the credit bureau as late when we have never been since the remodification. Shows they foreclosed on our home of which they did not. They promised me (MR. Tom Watson) that they would fix the credit bureau report to reflect corrections because all this was their doing and not ours. Wilshire has done nothing. Now I find out that they turned us in late for October of last year when we were in a disaster zone and slammed by the hurricane in September and had no electricity, or water or food for almost a month. Wilshire then screwed us up because when they remodified they did not add the taxes in for the year and since the remodification was done in July of 07 they did not take the taxes into account when doing the remodification and that left us paying and extra $220 per month on top of our house payment. No person should go through what Wilshire Credit has put us through. Our house payment is due on the first of the month. This month we were out of state on an emergency and did not get back until the 7th. Someone from Wilshire called us on Labor Day wanting to know where the payment was. IT IS LATE 14 DAYS AFTER THE DUE DATE of the 1st. Wilshire Credit is incompotent mortgage servicers! I have soooooo much more to tell you about Wilshire. All is validated and in writing. Wilshire Credit has knowingly destroyed many people's lives and they do not care.

by Anonymous From Cleveland, OH on September 06, 2009

Wilshire is such a crooked organization, they should be shutdown by the authorities and all the houses should be given (free and clear) to the individuals named on title. This would set a very helpful precedent in stopping future comsumer abuse.

by Mulligan From Fredericksburg, VA on September 02, 2009

Our mortgage was transferred to Wilshire about 6 months after we bought our townhouse. Everything was alright until we had an unplanned child and my husband had to quit his job to stay home with her since he made less than daycare costs. We applied for hardship assistance 9 months ago. No one got back to us so I started calling them every 2 weeks. I kept getting told everything was in order and I would be offered a payment plan shortly. Then I get an undocumented charge of $130 on my account which I was told was for an appraisal when I called. I was upset I wasn't told there would be any fees, but I paid it because we really needed the modification. Two phone calls later I was told our request was denied because I didn't provide my husband's paystubs. I told them I had told several people on the phone that he was unemployed taking care of the baby, they said, oops, we'll have to start the whole process over again. So, I resubmitted the paperwork, starting calling to check on the status weekly. Every time I called I asked if there would be any more fees (no), if they had it noted my husband was unemployed (yes), and what the status of the request was (still working on it). Then one day I call and they try to get me to cancel the request and start over applying for the government program. Well, I check out the government program, which they say can offer more than their program, and we would qualify for the gov program but only be able to reduce our payments by $20/month. So I give up, obviously Wilshire never inteded to help us if the gov program couldn't even do much. I try to forget about the months of wasted time and money, then I go to make my mortgage payment this month and find another undocumented charge for $130. I called today and just lost it on them. They say they'll see if they can waive the fee if I drop the request for assistance. They aren't mortgage collectors, they're extortionists.

by Mike F From West Des Moines, IA on August 31, 2009

I'm fighting with Wilshire right now after they put me into a forbearance agreement all along telling me it was a modification. They continually referred to the agreement as a modification and told me that when it was up (only 6 mos long) they would negotiate an updated mofidication. They told me it was short term because they expected the government to legislate some sort of plan. When I went into the agreement with them I was only 2.5 months behind. After the agreement I was told by them only after I received a foreclosure letter and called them ( waiting 46 min on hold) that I was now 6 months behind because the clock kept ticking on my regular payments during the forbearance agreement. I only find something out when I call. I HAVE NOT RECEIVED ONE SINGLE PIECE OF CORRESPONDENCE OTHER THEN THE FORBEARANCE AGREEMENT IN OVER 1 YEAR. I don't even know what my full payment should be now. I had to ask what my interest rate was. I am working with the state to do what I can. These people are incredible. While I don't want to lose my house I'm not afraid to walk away from it and make it their problem since they created most of this problem. The state programs are not much help because they are all created for people with no jobs or little income. I have a good job but am being wronged and will not break my retirement accounts to pay their ridiculous fees to "catch up".

by ROBERT DEASEY From Fort Lauderdale, FL on August 31, 2009

Like I said I'm CURRENT WITH THE Mortgage COMPANY. ALL THAT IS GOOD I NEED HELP WITH THE CONDO ASSOCIATION, THEY SERVED ME WITH FORECLOSURE PAPERWORK ON SAT 29 August 2009.

by Anonymous From Quincy, IL on August 27, 2009

House in foreclosure due to divorce. Got an offer. 2 months later, Wilshire still won't answer any calls and now the offer has been withdrawn. They won't foreclose due to all the lovely "assistance" measures put in place by the gov't and won't let me sell. Now I have to file bankruptcy just to get rid of the house! These people are useless.

by Ramona Powell From Woodstown, NJ on August 26, 2009

I have been trying to get ahold of anyone from Wilshire to explain the hidden charges of a "prepayment" clause I had to pay..It took me over 3 years to sell this house and because of the prepayment I had to pay I left oweing money,,,It is a disgrace that in these times that this is happening,,,they won't even return or answer the phones,,,,,can someone help me??

by Anonymous From Topeka, IN on August 26, 2009

we are doing our best to make it through these difficult times. We need to save our home, not only for ourselves but for our grandchildren we are trying to help with a secure place to live, until their mother can one day get on her feet. This has been tough on us trying to also meet their needs. Please help save our home.

by PR From Minneapolis, MN on August 26, 2009

My story is the same as so many of the stories posted here. They lost my paperwork and then they found it. Then they needed more paperwork. Then I was denied. "Don't worry, while you are in the review process your house won't go into foreclousre." HA. People stop working with Wilshire. Find someone who will really help you.

by Dawn From Saint Petersburg, FL on August 24, 2009

I would REALLY REALLY like someone to ANSWER THE PHONE! So far today I have been on HOLD for 37+ mins for call 1 - NO answer, 42+ mins for call 2 - NO answer and still holding NOW on call 3 - 18+ mins and counting

by Anonymous From Rockville, MD on August 20, 2009

I've been dealing with Wilshire for 3 months to get a loan modification. Even after I obtained written notice that all information had been received and it would take 15 days for a decision. After repeated call I was told to submit additional bank and pay stub information etc etc. After 3 months they said I would need to file a "forbearance Agreement", whatever that is. I have written a formal complaint to the FTC.

by Anonymous From Whitinsville, MA on August 18, 2009

they do not do what they say they will do

by p.w. From Albany, NY on August 13, 2009

I bought a house in 2005 and the mortgage was taken over by Wilshire Corp. Everything seemed to be ok until I received a letter in June stating that I was delinquent in my 2005 school tax and they had to pay it. I immediately contacted them and asked why they did not call me or send an email to inform me that they had a concern with the 2005 taxes. the lady I spoke with stated that a Amy from the Albany tax department called and told them the house was in foreclosure. This was a big surprise to me because to my knowledge all my taxes was paid in full for all years. I had never received any notices from the tax department. So I immediately called the tax department and asked to speak to Amy, I was then told they don't have anyone by that name. I then asked if someone had called wilshire due to past taxes.I was then told no,. I found this to be strange that no one had called or was there by the name of Amy. I then called Wilshire back and asked for an address to send the money to cover the tax payment. i was given a fax number and told I had to fax that request in, which I did. Two weeks later I still did not receive a response by then it was the middle of June. I then mailed og my August payment and included the money paid for the taxes. Included was a letter explaining what to do with the extra money. At the start of july I got and a letter stating that my new payment had more than doubled. This was due to an escrow account being established which was never part of the contract. I called and was told that they applied the extra money to my principal despite the fact that I had included instructions on what to do with it. in the. After the guy reversed the funds. I was told that the next payment was due in September still at the 2 and 1/2 times my normal payment. He said I had to talk to there tax department which was where I sent the fax requesting an address for the tax payment. I again sent in a fax and stated that this was a little crazy that I did not get contacted in the first place and instead ahd my payment jump up so much. It is now the middle of August. I have sent of my $1150 payment that used to be $500.00. I am still waiting to hear from them. Just a little FYI. this was my first house I bought from a bank. I not only had to pay for my own attorneys but also their's. Some how during the closing the tax settlement did not get done properly and 4yrs later I'm paying for it by having to deal with a corporate that seems to not be professional. The reps that i listed her was the nice one but the rest were nasty including a Ann McCormick who by the way told me that the City Listed my property for Foreclosure again when I spoke to the city they denied what Wilshire had said. I would like to mention that i had to pay a strange interest fee. This she said was due to interest for being late on my monthly payment. This was crazy because i have always been 1 to 2 months ahead with my payments. My payment is still going to be high and if you divide 3200 by 12 and add it to 500 my new payment should be no more that 767. Again this should be a escrow free account. Wilshire seems as if they don't want to work with you. They would rather jack up your payments and make more money from you. by holding that extra money you send them they can loan it out and make interest of of it. Inclosing i have been a good Customer to them, paid ahead of time and have been current on all taxes I was aware of. Know I'm not making excuses about the taxes owed for 2005 but you would think that they should have called or sent me a message instead of giving me this hard to pay payment This type of stuff will put people in bankruptcy. For those of you who are thinking I should have just paid my taxes. i would say how can you pay something you are not aware of especially when you were not informed by the city, which by the way was sending the bill to the old owners.

by gary From Franklin, IN on August 11, 2009

the worst excuse for a credit corporation i've ever seen,i would like to see the entire company and all their employees lose everything

by Anonymous From Upper Marlboro, MD on August 08, 2009

I too am a victim of Wilshire fraudulent actions and would like to participate in an class action lawsuit. please contact me if one is already in process of being filed or starting one. c.cassia@ymail.com

by Anonymous From Cartersville, GA on July 31, 2009

by Cheryl Wilson From New Castle, DE on July 23, 2009

COURT ALERT!!! I was behind in my mortgage that had a balance of $17,000. Signed a Forbearance Agreement with Wilshire June 1998. Last payment rejected and all subsequent payments rejected and 3 more foreclosures filed against me, all stopped by my attorney. I filed a lawsuit against them (Deutsche Bank/Bankers Trust/Wilshire) in 2003 for breaking the Forbearance agreement and won in Superior Court Dec 06. I was awarded a meager $2,100.This Monday, July 27, 2009 I will do battle against them again in Superior Court of Delaware, Wilmington, DE as they have filed yet another foreclosure trying to get $188,923.11 in interest, late charges, legal fees, etc. or possession of my house. The case is #CA No 07L 179 JRJ the parties being Deutsche Bank/Bankers Trust v. Cheryl Wilson. If you are available, please show up in Court. If not possible, please email our major DE newspaper your story (News Journal) at dlemire@delawareonline.com so we can get the actions of these bloodsuckers out in the open and hopefully get some coverage of my Court case as well as all of your cases. My demise or success should be shouted from the rooftops, not just relegated to web pages like like this one. The average citizen never sees any of these. If you wish, you can email me at trduerjr@closecall.com if you have any questions. Cheryl Wilson New Castle, Delaware

by Anonymous From Easley, SC on July 06, 2009

They will not work with me, If I had 3000.00 don't they think I would make my payments? They just told me I need the full amount and will not take anything less.

by david curnutt From Fort Worth, TX on June 16, 2009

have been very helpfull

by Anonymous From Quakertown, PA on June 15, 2009

by Anonymous From Philadelphia, PA on June 15, 2009

by Gary Ott From Cumming, GA on June 11, 2009

by yolanda kellam From Jacksonville, FL on June 09, 2009

I have been trying to solve this issue for over a year with this company I have submitted papers & forms requested by mortgage company each time they have asked I am truly disgusted to know that after all this time they basically can't help me I have been in my home for over 13 years I really want to save my home

by Mr. Mad As Hell From Port Saint Lucie, FL on June 03, 2009

after being STROKED by wilshire for a year, going around and around trying to get our modification done, our modification company told us wilshire had a change in the way they do business, and they were now going to work with us....not even a week later, we get served with foreclosure sale date.....you bet your bottom i will be at the courthouse to tell all potential buyers every flaw and problem with the house. When they don't get a darn thing for the house, and come to me for the balance, I will file bankruptcy. THESE PREDATORS NEED TO BE PROSECUTED FOR THE Atrocities THEY CALL " STANDARD BUSINESS PRACTICE"

by Anonymous From Marietta, GA on May 28, 2009

Wilshire takes advantage of homeowners & are the worst servicing company in history. For those who think it's as simple as keeping your home if you can afford it, do you ever even consider people that through no fault of their own have lost their jobs & only need help to keep a home for their family to live in until they get back on their feet? It's cruel and stupid to state that if they can't afford it to just move. Move where?!? Wilshire has more bogus charges than any company I've ever seen so they can eat up your equity, put your payments into suspense if you don't pay a late charge instead of applying it to your principle and interest and adds addt'l interest on top of that. It IS illegal. I don't have to pay the late fees until I sell my home if I can't afford them at the time. Example: If I have a late charge & the following month CAN and do pay my full regular payment, but not the late charge, they put my payment into "suspense" unapplied so it adds more interest, then the next month when I make my regular full payment again (not the late charge), they take a part of that to clear the late charge from the month before and now don't apply the current month's payment and it goes on and on so you will ALWAYS have addt'l interest added AND show as always being past due 30 days on your credit report even if you've only made ONE late payment and all the others on time! That is illegal! This also makes it impossible to refinance since your credit is now torn up. That's only one example. We need a class action lawsuit in Georgia & it's not because of the inability to pay the mortgage. They are unethical and those who uphold it on the basis that the consumer signed their documents and then got bait switched, will go down with the rest of them when they get judged. I'm really disappointed in those who are so cold hearted on this forum who say just pay your bills. These are the same people who have never been through anything, lost a job, or had a loan servicer screw them over, but keep watching & I guarantee someday you'll be in a fix through no fault of your own and then will feel it's unfair when you have no compassion for those families who go to work everyday, raise their kids, pay their bills and then lose a job and are only trying to keep their home for their family.

by Anonymous From Newport, RI on May 23, 2009

very difficult to get in touch with

by Anonymous From Fort Worth, TX on May 15, 2009

by Vann From Jackson, MI on May 08, 2009

Our home loan we had from Accredited was taken over by Wilshire, so to make this short since wilshire took over they raised my payments, took away my escrow and then when I became laid off they would not even work with me. I tried to offer what I could towards payment , but the Wilshire Rep. laughed at me and told me I could not afford my home and I SHOULD lose it. This is a real shame, I want to cry for we have had this HOME for 24 years. I get constant threats of Foreclosure and no help. They are scavengers and every other type of low life.

by debbie schauenburg From Franklin Park, IL on May 02, 2009

this mortgage is poorly run. they ruined my credit and falsely made loan documents and charged to much for fees included in my loan.

by pac From Azusa, CA on May 02, 2009

Wilshire should go out of business from lawsuits. They take your money and put in it suspense. That is against the law when they do not apply it towards the principle and interest of the house. They should be charged with theft, misappropriation of funds, and predatory practices due to the amount of interest they charge for false reasons.

by Anonymous From Kingsport, TN on April 29, 2009

by james From Deltona, FL on April 22, 2009

Well i gotta say there Medesto CA,,i gues you should run for office because you sound like a political person that belongs in the white house ,,easy to blame the people when you dont know there situation and because of your way of thinking is why its hard to get anything done,,,im sure these people have a formal complaint ,,,,i to have said this company does not wanna help they want your home i have told them that ,,,,you talk about managing money im sure they have but when the loss of a job takes a cut in what you make and you dont get rehired right away then what you have saved goes as well you wind up depleteing your savings then it gets to a point where you could use a little help,,i agree not all people manage thier money but alot of people do and still have problems ,,, and why is it no matter what your deal is that this company does not have to go by the programs that are set fourth to help they dont use ,,,they dont defer payments or anything,,,,,i have been ontime for many years and in the last 2 months i fell behind because iam self employed and things are slow ,,, they also raised my monthly payment by paying my taxes when they where not behind or late in anyway and tacked it on my loan,,also they started a escrow account when i said no and tacked it on the account witch added a good amount to the monthly payment ,,,this is being investigated ,,this company is clearly fraudulant company out to get these homes and when the market goes up again they will make a killing reselling the home,,,now for most of ya look into a short sale might help you out and not ruin your credit,,but overall this country has lost its balls to stand up to anything,,,so we will pay as always ,,now if you feel your in the right get a lawyer and sue them ,,i already told them they forclose this home they will be sued i have been trying to get hardship since last april and all they do is send more and more paper work,,SO WHERE IS THE GOVT. WHEN THIS COMPANY IS DOING THIS TO THE BLUE COLLAR FOLKS ,,,and as far as our crazy expenses in less your a mind reader how the hell do you know these people situations ,,i suggest i would kep my comments to my self if i was you,,,because its not smart to judge folks just because the media said so,,,,im glad if your not in anyharm of losing your home but for those who fought to live the american dream of being a home owner this company is taking it away and something needs to be done about it ,,SOONER THEN LATER ,,SO ALL I HAVE TO SAY IS IF WE ALL START A PETETION AGAINST THEM MAYBE THY WILL LISTEN THEN ,,,BUT INTILL THEN IF THE AMERICAN PEOPLE DONT GET SOME BALLS AND STAND UP AGAINST THIS TYPE OF THING ITS ONLY GOING TO GET WORSE ,,,,SO AS ASK YOUR SELF WHY IS THIS THE ONLY COMPANY THAT DOES NOT HAVE TO DO WHAT THE GOV. IS PROVIDING

by Tsedale Makonnen From Harrisburg, PA on April 20, 2009

by Anonymous From Modesto, CA on April 10, 2009

Stop complaining! You guys need to look at your finances and understand that what you send in into a servicer/lender tells a story. They will go and review your income and your expenses. If your expenses are out of control, do you seriously think they will help you? You need to learn to budget your money better. Your mortgage payment is your priority foremost. There are people who have super high car payment and spend hundreds of dollars on entertainment! Why should they take the cut when you can even manage your finances right? Some people haven't made a mortgage payment in years! Well duh it is going to go to foreclosure! Once again, educate yourselves and maybe you would not be in this situation. You have to be set up on a payment plan before being modified! Do some research on the President's plan! Even under his plan you will have to make 3 consecutive monthly payments before getting modified. In any case, you will get denied if your expenses are out of control and you have equity in the home, and if your income is too low. Why will they not help you if you are unemployed and do not even get unemployment benefit? DUH!! Why would they help someone who can't afford the house payment? that is NOT a guarantee you can make the mortgage payments. Your house payments will go up for different reasons: If your income supports it, and you are behind, it will bring your account current, however your payment will increase.. why? Well think about all that unpaid interest you didn't pay when you didn't make a payment! Come on!! And it will go up also, if you didn't pay your taxes for a while. They pick up the bill for you and make sure your house doesn't go to tax sale! Because of this, an escrow account will be open and your taxes will be included in your mortgage. Seriously, after all this complaining you guys have not thought about the lenders huh? You want the help but you want it your way meaning to support your crazy expenses! Some people deserve the help and need the help. Think about it this way: when you lend someone some money (a large sum of money), don't you want it back????? HECK YEAH you do.. THERE YOU GO!!

by RHONDA O'RORKE From Norman, OK on April 06, 2009

by Danixa From Saint Cloud, FL on April 05, 2009

I been trying to make a loan modification with Wilshire i was told that they approved me for loan modification they told me how much going to be my down payment and my monthly payments for 3 months and then the review and finally the 36 months of my approved loan modification. When i went to the house the lock me out, this people change my lock and went inside my house without permission and without been foreclose. I don't understand what kind of help they want to give me to stay in my house and work out a loan modification when they LOCK ME OUT CHANGING MY DOOR LOCK

by Anonymous From Dover, DE on April 03, 2009

Well here we go AGAIN. We faxed in our paperwork. I called they say they don't have it. @ weeks later they DO have it. I am told on the phone that they can NOT help me but later receive a letter stating they are "working on" our request. That was 3 weeks ago. A week after getting that letter I get another telling me I didnt send in all the required paperwork. Geeze talk about sloppy paperwork. They lose everything!

by JOHN S From Dallas, TX on March 31, 2009

Do not get back to you with answers and very evasive when you attempt to have a dialogue with them.

by SC00BY From Frisco, TX on March 31, 2009

Wilshire is nothing short of crap! But so is most of corporate america...thanks to corrupt government...time to create a new country...or rebuild this one...from the ASHES up.

by Anonymous From New Orleans, LA on March 26, 2009

Wilshire's customer service reps have been quite accommodating here lately. However, it appears to me that Wilshire is more directed toward putting their customers deeper in debt rather than helping customers bring their accounts current. Why, when the economy is in a crisis, would you increase someone's monthly payment, when obviously the original payment is a struggle? This is not an attempt to resolve anything...this is an attempt to get these homes for some form of profit at a later date.

by Anonymous From Nashville, TN on March 25, 2009

Yes, I currently have a first mortgage with Wilshire and my experience with the company echoes so many of others' accounts given here. I have been given conflicting information about where to fax or send documents for a loan modification; transferred back into an automated voice system when told I'm being transferred to speak to someone in a specific dept.; been refused transfer to requested dept from clueless customer service reps who try to disqualify me verbally over the phone before I have a chance to send in the requested documents; encountered vague answers to very specific questions and then told 'but no, this is the correct information' and the list goes on and on. I am currently trying to do a loan wkout and am going to send in the requested/required documents - both by fax and certified mail - and proceed from there. I will also enlist the aid of a nonprofit agency to hopefully help me wade through this process so as to not get endless roundaround from the company.

by Anonymous From Milwaukee, WI on March 18, 2009

by mary bramble From Blissfield, MI on March 12, 2009

Have had no problems contacting them. They however, keep saying they are not a mortgage company only a service provider. I need this ARM refinanced they will not discus a loan modification until June when the forebearnce agreement is paid off

by Steve From Punta Gorda, FL on March 09, 2009

This is not a very friendly company to it's customers. even when you submit all required paperwork.... WARNING... WARNING..!!! they will do a temp modication tell you to make X amount of payments for 6 months. at the end when you think they will give you a fixed payment they raise it to 13%. when you say you can't pay the foreclosure on you. I'm now renting and out 6 months payments of $1800 dollars. they informed me they never stopped the foreclosure as it was done by another department. they are the WORST... nothing but LIE'S

by carol m From Dracut, MA on March 06, 2009

we tried to modify our loan but they refused then,we hired a mitigation company and they they played games for 6 months and then one day when we were working they auctioned our house,they didnt even tell the mitigation company.and then they said that we knew they were auctining the house and we signed papers which we never did.so now we lost our home and what we put down on our home.can anyone help1111

by Attorney From College Station, TX on March 04, 2009

All - I would urge anyone with a bad experience with this company to contact an attorney. If you cannot afford one, contact your local legal aid or volunteer lawyer organization. You are not alone, and believe me, this company both talks to people's attorney's and gets sued A LOT.

by MIKE COFFMAN From Westbrook, ME on March 04, 2009

by Lynn From Dover, DE on March 03, 2009

Our family has had problems making the mortgage for the past 6 months. We are currently only a month behind.My husband has been laid off for over a year now and times are tough. I called the loan workout department. I was told they could NOT help me as we had too MUCH equity in our home.One person in the loan workout department even told me if we "walk Away" from in other words declare bankrupthy that the IRS WILL come after us. Gee Mr Loan workout specialist you are a debt collector and what you said to me violated a law do you know which one?

by Cherie Frizzell From Bowie, MD on February 28, 2009

They are not very organized and very poor with their communication amongst the departments. For them needing more paperwork is ludicrous when I was told they have everything they need.

by Troy From Peoria, IL on February 27, 2009

They Stink. I had a cash offer a month ago and I sent the paper work in twice and it was lost twice. I can't get a person who knows what is going on My realtor still has not gotten the authorization to talk to them. a cash sale is easy and they can't even do that.

by Anonymous From Stephens City, VA on February 25, 2009

Horrible company!! They forclosed on us after telling me to do a short sale. I'm now stuck with $120,000.00 for the difference.

by Anna Shaughnessy From Cleveland, OH on February 23, 2009

by Brent Redford From Layton, UT on February 23, 2009

We thought that we were getting a good, quality company when our service changed to Wilshire, but that was not the case. In summer of 2007, we sold our house and paid off the mortgage and we thought everything was taken care of. But over a year later, we bought a car and they said that Wilshire was still reporting on our credit. I called the home office and was assured that everything would be taken care of. I felt relieved, until we tried to get pre-approved for a mortgage. They were still there. And today, 23 February, 2008, they are still on there and we have been out of the house for well over a year and a half. While they were servicing our mortgage, they made quite a few mistakes and never told us the grounds for some of their actions against us. I am sure they are a good company to work for, and I'm sure they help some people, but they sure haven't been good to us.

by michelle dratch From Bay Village, OH on February 23, 2009

by Reggie From Fort Wayne, IN on February 22, 2009

This company bought a fraudulent loan from another company with interest rate of 13.9%. serious problematical issues ,I'm currently dealing with .I was defraud by a mortgage agent working in collaboration with wilshire to defraud me as first time home buyer of the sum of $17,500. The agent was found suspended by the Indiana anthorny General's office .I plan to file bancruptcy against the company soon .

by Rhett Attwood From Carnation, WA on February 16, 2009

Fraudulently reporting to the credit bureaus is not the job of a servicing company Bleeding ones credit so they cannot refinance out from an ARM is not the job of a servicing company Charging Forced Flood Insurance when a person borders a flood zone but does not live in one is not the job of a servicing company Bleeding ones credit or creating a situation the home owner can't or won't pay the extra charges so they cannot refinance out from an ARM after 2 years is not the job of a servicing company Adding over $7000.00 more to the payoff balances are not part of a servicing company Anyone defending this company is moron and probably working for Wilshire Wilshire is a predatory lender and fraudulent company

by Donald Wilkerson From Clarksville, TN on February 13, 2009

by christine hilburger From Gary, IN on February 12, 2009

by Shantilia Allison From Canton, OH on February 11, 2009

Absolutley awful!!! These people shouldn't even have been in business! When you call they put you on hold forever, eventually getting disconnected! They tell you what paperwork to send in but then it gets "lost" so you have to do it all over again! Or they give you the wrong fax number so that you can't even get the things to them! All the reps are rude! I had one try to tell me exactly how to live my life so I can pay each month! Before I feel behind I'd sent in my home owner's insurance payment and three days later it was put back in my account, so I called Allstate and they told me that Wilshire told them that I had vacated the property! They need to be shut down ASAP! Anyone out there who has a lawsuit against them please contact me at dejanae76@hotmail.com!

by David Bello From Roslindale, MA on February 02, 2009

They foreclosed on the property while I was woeking with a Loan Modification Negotiator.

by michelle white From Denham Springs, LA on January 30, 2009

We had a major hurricane devastate our area on Sept 1 2008, Gustav. I called Wilshire to inquire about their disaster relief that was in big bold letters on my statement. The person on the phone said that they could not modify my loan, but they could suspend my September payment if I thought I could add additional monies to the next few months. I asked repeatedly if this would adversely affect my credit and I was assured that due to the disaster my account would be flagged to all credit bureaus and no late charges would apply as well as the $5 fee to pay by phone. I agreed and we calculated a payment plan which included additional money that would over the next 3 months be held in a suspense account until I made my January 2009 payment. With my January payment and the suspense funds paid January 8, 2009, I was assured my account was now current and my next schedulaed payment was on February 1 at the normal amount. Now they are not only reporting me as 30 x 4 late, but I have tried in vane for a month to get them to send an explanation and clear this up. I have not given up, but they have NOT handled this properly at all. I upheld my end of the plan, they did not. I have NEVER been late in 3 years of having the loan. I am not in forclosure I had excellent credit until this.

by Anonymous From Stoneham, MA on January 30, 2009

I have read everone of your comlaints and sorry to say but it is all so true wilshire sucks Dont worry we have a big mortgage with them and we are going to claim bankrup and wilshire will get nothing from us we will be better of doing this it is so worth it to just walk away with such a very big mortgage frig them they suck!

by John Marmion From Wyandotte, MI on January 28, 2009

by Anonymous From Upper Marlboro, MD on January 27, 2009

This company is the worst. They wouldn't even work with our lawyer. Everytime we called they said there is nothing they could do for us and managed to tell our lawyer the same thing. They served us with foreclosure papers that the lawyer couldn't even read and they still can't produce the paper work. So off to court we are going. This fight is not over.

by Anonymous From Bartow, FL on January 26, 2009

by sandra anglin From Deland, FL on January 26, 2009

I need a answer soon thank you Sandy

by Anonymous From San Diego, CA on January 24, 2009

I don't know about you guys but my experience with Wilshire on the loan mod I requested last year has been pleasant. It took a little while though but in the end I got more than what I originally wanted. I was able to reduce my monthly payment from 3800 to only 2100. They reduced my interest rate too, although it is only temporary but it greatly helped me through the difficult times I faced last year and up until now.

by CURRENT EMPLOYEE From Corvallis, OR on January 22, 2009

I have worked for this company for many years. Merrill Lynch is the parent company who was just purchased by Bank of America. We make every effort to keep people in their homes, but the guiding factor will always be if they can afford to keep the home - not just now but long term. I'm part of the management staff that reviews loan modifications for approval, denial, or requests for additional info. We lose if a customer defaults so it is in our benefit to modify and keep you in your home. BUT sometimes the home is too much for you and that reality is something you have a hard time facing - we must look at that reality as part of our business success. More than 50% of the loans modified re-default. This means no matter what we do as a company the bottom line is a lack of income is in most cases insurmountable. Everybody needs help and they need help now! We can't keep up, nor can we hire more employees due to the economic challenges. This goes to show you that the way our parents bought homes was best - 20% down and no funny mortgage terms. This is the price we pay to own the American Dream. Too many folks bought homes without anything down so when the market took a turn and property values dropped they owed more than they owned. This is why 20% down is so beneficial to counter foreclosure. Remember the way you submit paperwork for modifications, short sales, deed in lieu etc is the KEY to getting what you want! newlywed11704@comcast.net

by melissa macko From Lincoln Park, MI on January 22, 2009

by John Del Conte From Gilbertsville, PA on January 19, 2009

by Bonnie paugh From Glen Burnie, MD on January 19, 2009

almost two years ago , we went in bankruptcy , wilshire stopped paying taxes and insurance out of escrow , yet have not reduced our payment ,it seems they want to finish us off and foreclose out.

by Anonymous From Danville, VA on January 18, 2009

Wilshire is a rip off just out to take you home even if your never late or miss a payment.you would not belive the bull we have been told or what has been done..Some Real low lives at Wilshire just out to FU anyway thay can..

by Anonymous From Portland, OR on January 18, 2009

Wilshire is a servicing company, not a lender. They service loans according to the terms of the loan documents (Note, Rider, Deed...)YOU signed and by state/federal laws such as RESPA, FCRA, Regulation Z, FDCPA, etc. Borrowers also have the responsibility of being familiar with these laws. It could save a lot of headaches and frustrations. I agreee that Wilshire's customer service reps lack the 'know-how' but they really do want to help. If you are having difficulty paying your mortgage due to rate increases on your ARM loan, request a "loan workout" or "modification" packet. Again, there are laws governing this also; only certain borrowers qualify. If you have a seasoned ARM loan, have your loan audited to ensure your rate/payment figures are accurate. If you simply cannot afford to keep the home, try selling or request a "short sale" if your loan is more than what the property is worth. Servicing companies are not out to take homes away from people. It is more profitable for the investor (the lender) if the borrower makes their payments. Times are tough for just about everyone. The sooner you contact your servicing company about the hardship you are facing the better. Hope someone finds this advice helpful.

by Peter From Los Angeles, CA on January 17, 2009

I work for a non-profit community and counseling group that has had several Wilshire Credit customers complain to us about horrible situations. Please contact us at (213) 272-1141 if you're interested in getting help.

by Anonymous From Decatur, IN on January 14, 2009

This company is a JOKE! There is not a person that knows what the hell they are doing! I have been transferred 4 times now to different people and have got NO WHERE! You would think that the customer service would get better instead of worse with all these harsh comments about them...maybe take the comment card off your website since NO ONE has anything good to say about you!

by Wilshitire From Oakdale, PA on January 14, 2009

My story is mostly the same as everyone's, but mine has a twist to it. Over a year ago my insurance lapsed for two months and Wishire put their own insurance on my property. My insurance company state farm forgot to add my insurance or did not acknowledge my payments and Wilshire put their insurance on for about 4,500 dollars. I called and certified letters to them that I had insurance. it wasn't until Aug of this year that they finally said that they credited the account but I can't find anything that say they did it. They forced forclosure on my account because I was unable to pay and was late on payments. I was told that they would take it to a Mellissa CURRY who they say has the power to modify, but I have not heard or received anything from her or any other person from Wilshire. I would like to know the person who at Wilshire who has authority to make any decisions. anyone can e-mail me if their is a authority at wilshire who will listen. tsidelivery1@comcast.com

by Anonymous From South Orange, NJ on January 07, 2009

by gabriella stancu From El Mirage, AZ on January 02, 2009

by kevin mills From Reno, NV on December 30, 2008

I tried in the past to talk to someone there about trying to modify my loan but they did not want to hear anything about it. they said they were just a collection serv and could not do anything.

by anonymous From Americus, GA on December 28, 2008

I can't believe this company is not willing to help their people stay in their homes instead they are trying to take their homes and know it is hard time right now. If I had a chose i would go to someone else

by Angry in Texas From Houston, TX on December 23, 2008

I am a victim of Hurrican Ike. My insurance company sent me a check to have my home repaired. I sent the check to the mortgage company because it was in my name and the mortgage company's name. It is more than 90 days since the hurricane and my home has not been repaired because Wilshire will not release my check. I have never seen anything like this and I am going to contact an attorney to get the money to get my home repaired.

by kENNETH aNDERSON From Dallas, TX on December 18, 2008

by Medina From Miami, FL on December 17, 2008

Wow, this company loves to avoid speaking with their customers. They just put them on hold into phone trees. Absolutely atrocious customer service and borderline devious behavior with regards to Business practices.

by Angela From Forest Park, GA on December 16, 2008

TURE STORY I am a Wilshire customer and I must say that my relationship with Wilshire started out bad but in the end they were good to me. My experience has been in parts like some of your stories or maybe even worse at times. Just like lots of other working people in the country inflation had my back against the wall. Fell behind several times on my mortgage, got all the legal documents that precede a foreclosure, hell even filed for chapter 13 a couple of times to save my home. Nothing seemed to work for me because like everyone else my check just could not pay the mortgage and all the other high expenses that came along with this bad economy. But the foreclousure never happened because Wilshire eventually did a loan modify for me reducing my principle and intrest payment by $315.00. and also forgiving a total debt of $76k on my loan. So I am happy and there is no hidden statements or fees because I already had an FHA loan so the terms of my loan did not change they just did a motify on it. Was it easy? No I had a lot of promises made to me and a lot of phones calls not returned but eventually it happened. I just wanted to share that story with you.

by carlos bastos From Mount Vernon, NY on November 28, 2008

by keith gronke From West Chicago, IL on November 24, 2008

by Anonymous From Ronkonkoma, NY on November 23, 2008

by Anonymous From Douglasville, GA on November 22, 2008

by Anonymous From Lake Mary, FL on November 20, 2008

THEY NEVER ANSWER THE PHONES, THEY LIE, NO ONE KNOWS WHAT THEY ARE DOING ALL I CAN SAY IS KARMA

by nicasio reyes From Brooklyn, NY on November 19, 2008

this is a hardship situation the lender did nothing to help they only want the money its not fair

by John Musselman From Harrisonburg, VA on November 19, 2008

by Anonymous From Lake City, MN on November 09, 2008

by Anonymous From Milwaukee, WI on October 21, 2008

Was told I was signing a 30 year fixed mort. when in actuality I was signing a 2 year arm.

by sj From Angleton, TX on October 18, 2008

When will the federal government look into what this company is doing to homeowners. They have violated all RESPA and FDCPA guidelines and are predatory lender violators. It has to stop. Wilshire is a debt collection agency. Not a mortgage lender. Everyone who has to deal with these people please, please, please check your statements each month ands check to see the "bogus" charges. They are creating "negative amortization" on your homes by creating questionable charges to put your deeper in debt to them and wipe out your equity. Do not take this. It is illegal. They have to be stopped!!

by Georgianna Dempsey From Jonesboro, GA on October 14, 2008

by Terrence Callahan From Cranston, RI on October 12, 2008

Wilshire Credit has worked with me and understands my situation up to this point.I hope this type of relationship with Wilshire continues,as they appear to really want to work with me on my up-coming bad situation.

by Sick & Tired of Wilshire From Memphis, TN on October 08, 2008

I have been dealing with Wilshire for 11/2 years. The loan was sold to Wilshire only 6 months after purchasing my home. I recently received something in the mail stating that my not will increase by 300.00 How in the hell do they think I'm going to pay an 300.00 increase. I am barley paying the regular note. There should be laws to protect the middle class people that really works for a living and not receiving welfare from the govnerment. It is no way I can psy what they are asking for.

by Taulalo Paese From Waianae, HI on October 02, 2008

by Craig Arnett From Fernley, NV on October 02, 2008

Whilshire is the worst company i have ever delt with. I have been paying them for my mortgage that was sold to them 2 years ago. They keep putting exra cgarges on my statements every month.They never call back when they say they will and forget getting anything done when you call them. They just take your info and never get back to you. I applied for a rate freeze and was told evrything looked good and they would send me the paperwork. Then 3 weeks later they call and tell me I need to make more money to get any help, stupid ass, if I made more money I wouldn't need a loan modification. Then again a month or so later they call and say I make to much money. What the hell is the problem here. I am not behind on payments but I will not be able to keep paying them when they go up next month. My wife was forced to switch jobs because her company closed due the economy slowing down. I work for the state and we are fighting to not loose are yearly raise for the next 2 years. Last year are town was declared a National Disaster because of a major flood that took out 450+ homes right down the street from me. This didn't help my equity to say the least. Nobody planned for the country to be in such a crisis but whilshire sems not to care or even think to help anyone in anyway.

by JOEL & ERICKA HARDY From Elizabeth City, NC on September 30, 2008

WILSHIRE HAS BEEN GOOD SO FAR, BUT WE STILL NEED TO GET CAUGHT UP

by Carmen Gonzalez From Lake Worth, FL on September 25, 2008

by mike From Bentonville, AR on September 25, 2008

these people are the worst. I have had problems from the get go. my taxes was in my payments untill they changed that without me knowing. please dont use them rent first....

by Anonymous From Cayuse, OR on September 21, 2008

You people are so uneducated!!! How many of you so called "screwed people" agreed to an 80 / 20 mortgage with an adjustable rate on your home?? And how many of you knew that at some point that this loan was going to adjust?? If you didn't know these things when you sat down and signed all of your paperwork at closing...you have NO business owning a home...that simple. Heres a few things that you people should be aware of. Wilshire is a mortgage servicing company...they dont make the rulkes...they just enforce them. They have bosses that tell them what to do with the loans that they service. These boses are the investors who lent you the money to buy your house in the first place. Secondly, your loan is a tradeable commodity. You dont own that loan therefore nobody needs your permission to trade it or sell it however many times they want to. Thats the way it works out there. Newsflash...you dont own your home until you are free and clear of all payments...thats menas insurance owed and the like...all the way down to late fees that are attached at any point to your loan. Do yourselves all a favor...before you WASTE your hard earned money trying to sue a company that hold billions of dollars worth or mortgages and is backed by two of the biggest banks in the world...I would suggest doing your homework a bit. You wont win a case against a company that is contractually bound to do what they do....your signatures are on those mortgages and notes binding you to your originaly agreements...if you defaulted at all....you dont have a standing chance in court if you try to play those cards. Their pockets are way too deep for you to do any damage. Just my .02 on the market. Lets all stop screaming poor me and understand that everyone plays a part in the default of the market.

by Anonymous From Cayuse, OR on September 21, 2008

You people are so uneducated!!! How many of you so called "screwed people" agreed to an 80 / 20 mortgage with an adjustable rate on your home?? And how many of you knew that at some point that this loan was going to adjust?? If you didn't know these things when you sat down and signed all of your paperwork at closing...you have NO business owning a home...that simple. Heres a few things that you people should be aware of. Wilshire is a mortgage servicing company...they dont make the rulkes...they just enforce them. They have bosses that tell them what to do with the loans that they service. These boses are the investors who lent you the money to buy your house in the first place. Secondly, your loan is a tradeable commodity. You dont own that loan therefore nobody needs your permission to trade it or sell it however many times they want to. Thats the way it works out there. Newsflash...you dont own your home until you are free and clear of all payments...thats menas insurance owed and the like...all the way down to late fees that are attached at any point to your loan. Do yourselves all a favor...before you WASTE your hard earned money trying to sue a company that hold billions of dollars worth or mortgages and is backed by two of the biggest banks in the world...I would suggest doing your homework a bit. You wont win a case against a company that is contractually bound to do what they do....your signatures are on those mortgages and notes binding you to your originaly agreements...if you defaulted at all....you dont have a standing chance in court if you try to play those cards. Their pockets are way too deep for you to do any damage. Just my .02 on the market. Lets all stop screaming poor me and understand that everyone plays a part in the default of the market.

by Sean Massey From Flint, MI on September 19, 2008

by Mary From Colorado Springs, CO on September 18, 2008

Wilshire stopped accepting my payments when I got 2 paymewnts behind. One couselor accpeted a payment, the next refused to accept 3 payments. I am sending a certfied letter of complaint to HUD who lists Wilshire as an approved lender, and filing complaints with the Housing Authority and the Secretary of Secretary of Housing and Urban Development. Maybe when they realize there are organizations that are corrupting our nation's housing markets, they will act to close them down.

by Anonymous From Hartford, WI on September 15, 2008

by Anonymous From Chandler, AZ on September 15, 2008

Wilshire does not allow accelerated payments as is typical with mrtgage lenders. Reason - Wilshire is NOT a mortgage company, it is a collection agency. Therefore, anyone who bought a mortgage and was subsequently transferred to this collection agency was "baited and switched" since it is not the mortgage service originally purchased. There is clear intent to collect - and can contend they are unable to provide, loan workout arrangements as deliberate method to acquire and strip "easy" equity from former mortgage holders. Mortgagee/now creditor is definitely swimming with sharks in this unsolicited "business" arrangement as this thread indicates. Attorney should be able to easily walk these facts through legal process to recovery. Good luck!

by Anonymous From Honolulu, HI on September 15, 2008

We did a short sale with them. They dragged their feet repeatedly & we lost buyers as a result. Finally got the short sale done for considerably less than the first offer. No promissary note signed, but several months later the harassing calls started to collect the money they supposedly forgave. They have said I need to do a repayment plan, but they REFUSE to send me anything in writing. I finally told them to sue me or quit calling me. Each time the person on the phone doesn't even know I sold the house. RIDICULOUS! Hope this market takes them down, too bad they have ruined decent people's credit in the process.

by Anonymous From Chapin, SC on September 03, 2008

by Faye San Agustin From South Amboy, NJ on September 02, 2008

I have been dealing with Wilshire for approx. 2 yrs now and am now, supposedly, under foreclosure, which was news to me when I had just gotten off the phone with a representative who stated that I wasn't being foreclosed. My doorbell rang just minutes ago and I was served papers from a law office representing Argent Mortgage. Apparently, through research, Wilshire bought out Argent. Okay, fine. I just got off with them telling me about a payment plan which we can deal with, but why am I being served with papers of foreclosure after I had just gotten off the phone with them? I'm utterly confused. I'm not sure what to do other than write the law office and state what I am doing with Wilshire. Paper trail is a MUST DO! I'm not sure what I'll be having to deal with, but I can assure you, if it's anything as heinous as the past postings I've read . . . I'll be down for any class action lawsuit against this company.

by Rhett Attwood From Redmond, WA on September 02, 2008

Wilshire was fraudulently reporting to the Credit Bureau that I owed more than I barrowed on both loans. On the secondary loan when I had paid $100.00 extra in the beginning which now had me paying into principle and it reflected so on my monthly statements. Wilshire tried to impose Forced Flood insurance when I bordered a flood zone but did not live in it. Because I could not win the argument and they would remove the forced flood insurance unless I had my own. I went out and got a flood certificate from Farmers Then they continued to try to charge me for Forced Flood insurance after I had provided proof I was insured through Farmers The Forced Flood Insurance ordeal created a late payment when it was less than 48 hours late Wilshire tried to bill me $800.00 for Forced Flood Insurance after they had received proof that I had my own Flood Insurance. Their website would not take a partial payment, so I had to wait until Monday to pay by Phone. Monday was the 17th and they reported me 30 late to the credit bureau. Wilshire reported to the Credit Bureau that I was 30 late when in fact I was only 2 days late and would not have been late at all if they had not been charging me for something I did not owe. Mortgage institutions do not report 30 days late until you are truly 30 late because of the negative impact it has on Credit Scores. Once I re-financed out from under them, Payoff Balances were $7000.00 higher than my billing statements + prepayment penalty points I signed the re-finance paperwork under the duress knowing that I would lose my home if I did not sign at that time. So I took the losses at the time. Rhett Attwood rhettattwood@msn.com 4258309168

by tgilbee From Grayling, MI on September 02, 2008

Have been through so many of these comments. They lost paperwork, payments, posted payments late, wouldn't take payments then started foreclosure. Funny (not) my "forebearance" amount was the same amout of thier bogus, unwanted "insurance" scam. Now several thousand dollars poorer, forebearance money missing, no one will call me back and my payment is listed to be $ 580.00 but "system" wants $ 11,000.00 gues I'll get behind again and they can have it this time!

by Anonymous From Russell, KY on August 28, 2008

by carol From Stoneham, MA on August 28, 2008

what is wrong with this mortgage company. They are ruining people and there families no way this mortgage company is going to survive there are so many law suits against them right now. They deserve what they get for what there doing to people, by by wilshire.

by S.Jameson From Pearland, TX on August 21, 2008

I wish everyone who thought about posting on here would first learn a few basics about Mortgage SERVICING companies. Willshire is the servicer, not the LENDER, so therefore they are like a debt collector - not a mortgage orginator. They don't set the interest rates, they don't raise the rates and they don't change your Note. They just collect what is due to the investor every month. If you think they're so bad, ever try dealing with CITI or Wells? Ask any Realtor who specializes in forecloser sales. They'll tell you the truth! Times are tough, the hsing market is in the dumps and I'm sure Willshire is VERY busy. The last thing a mortgage company wants is another listing to try and sell in this market. I highly doubt they're going after something that's not owed to an investor.

by gerald crosier From Louisville, KY on August 21, 2008

they put in to forclosure after bill mitchell said for me to call in on june 13th oth o8 with two payments he told me every thing would be ok i called that date and they said we cant except ur payments we put you in forclosure. then they sent me a goofy ass forbearence agreement that was a scam please call me any one with help i have 5 kids that gonna be home less 502 387 3997

by Scooby From Frisco, TX on August 20, 2008

PLEASE !!!! Stop the madness !!!! . When you correspond with Wilshire, send the correspondence CERTIFIED MAIL !!!! Good grief, I'm tired of the whinning by the idiots you believe that an unethical company will hold true to it's promises. GET SMART AND GET PROOF OF YOUR CORRESPONDENCE DELIVERY!!!!

by shelia farr From Pontotoc, MS on August 19, 2008

by Anonymous From Morrice, MI on August 19, 2008

I HATE THIS COMPANY! tHEY PUT US INTO FORCLOSURE AND KEEP HANGING UP ON MY HUSBAND AND I WHEN WE TRY TO SPEAK WITH SOMEONE. WE WERE ONLY ONE MONTH BEHIND ON OUR MORTAGE PAYMENT

by Anonymous From Duluth, GA on August 19, 2008

I am an original ameriquest mortgage owner they sold the mortgage to wilshire credit 2 monthes before I was able to refinance which wilshire doesn't refinance. I was told that they would not raise my interest rate for at least 2 years but they did in 3monthes, then in 6 monthes, now again whish I can't afford. I sent them info that they requested to help me figure out how they can reduce my payment's but it only took them 1 hour to call me back and say that they would not help me that I could not afford anything. I have not missed a mortgage payment in 11 years, nor have been late at anytime. When they raised the payments to an outrages amount I decided not to pay them at all since there was not 1 red cent put against the princeple of the loan. I have paid in interest over the last 3 years 80,000.00 dollars. They claim they are a debt collector not a mortgage company, why are they listed on the wed as a mortge company not a debt collector. I'm sending all the info to the attorney generals office hoping they start a class action suit just as they did with ameriquest since wilshire bought most of ameriquest's mortgages from them. I still think they are related in someway and are just trying to get back the monies lost thru the ameriquest law suit. Please if anyone out there are in the same boat as I am please contact the attorney generals office Atlanta, Georgia. I know we can try to get them to do the same as they did against Ameriquest in 50 States. Thanks..

by L Knights From Pittsfield, MA on August 19, 2008

I got caught up with these morons when my mortgage was sold to them about a month after I got my loan in 2006. I have had NOTHING but bad experiences with them ever since. I think every single payment I made tot hem was posted late and has killed my credit. recently, back in Jan 08, apparently my payments went up. I did not know this until May 08 when I called to request a payoff amount and they told me i owed them a substantial amount of money in back payments and late fees. I asked when it went up, they said Jan, I asked why and got no answer but suspected it was due to a tax increase. I asked when they didnt send me a letter and they said they did but it was sent to a house that I had 8 YEARS AGO!! 4 addresses earlier!!! I dont even know how they got that address. I than asked why they didnt call me about it, they said they couldnt because there was a no call on the number, I asked what number it was and it wasnt even a number that I had ever had! So, January was short, and late becasue of that, Feb payment was used to pay january's (which was now on my credit report) March was used to pay febuary (which again was already late and on my report) April was used to pay all the late fees, etc..this just snowballed and every month since january was at least 30 days late and on my credit report. They than told me if it wasn't paid in 2 days it was going into forclosure, I had no choice but to use my savings and pay all th elate fees, monthly inspection fees(inspection for what????). Wilshire Credit has got to be the worste company I have ever had to deal with. Their sneaky tactics and multiple monthly fee's have been awful. Now here over the past weeks I have applied for a position in a government position and was excepted and began working. In order to keep the position I have to have Clearance. My clearance was denied due to the marks on my credit report from wilshire, and a couple old small debts i was just unaware of. I tool care of everything except wilshire, they won't give me letter stateing I called them and wont rectify their side of things. They said n th ehone if i faxed the info i needed they would get it done asap and get it back to me (clearance is very time sensitive). I immediately got th einfo together, and faxed it to them. They sent me a letter about 2 weeks later, saying we will investigate this and do not expect a reply for at least 60 days!!!! They just got done telling me over the phone it would be done right away! If you are with them, I suggest getting out from under them as soon as you can.

by Lisa From Granbury, TX on August 18, 2008

They have been calling and leaving messages but would not talk to my husband. They finally got me today. They told me my mortgage was being foreclosed. Whoops...wrong person, same name, different city. How can they NOT check if the number goes to the right city. How can they not verify they have the right person before they tell me my loan is being forclosed. I have a heart condition, this is NOT good! I asked to speak with his supervisor but he would not give me one. I am MAD!!!!

by Shannon From Denver, CO on August 16, 2008

I can't believe I am not the only one they have treated this way. I am willing to join a law suit. Thank you for this site. Wilshire doesn't answer my calls, and doesn't accept my payment. What is going on? Please contact me at reachelleshannon@yahoo.com. I will join a lawsuit to try to down these jerks

by Shannon From Denver, CO on August 16, 2008

I can't believe I am not the only one they have treated this way. I am willing to join a law suit. Thank you for this site. Wilshire doesn't answer my calls, and doesn't accept my payment. What is going on?

by a ross From Kunkletown, PA on August 15, 2008

missed 1 payment then they refused the next and started forclosure had to file chapter 13 to stop the forclosure

by Michele Ellenbecker From Hartford, WI on August 14, 2008

Because noone ever calls back and then they submit foreclosure paperwork when we are trying to work things out with them. I have faxed over things for loan modification and no response.

by Amy Shilkett From Indianapolis, IN on August 12, 2008

Anyone out there in either a CLASS ACTION LAWSUIT or a Personal Lawsuit with Wilshire please contact me my attorney and myself is trying to it as many stories and information as possible of Wilshires wrong doings. You can contact me at shilkett@comcast.net maybe we can help each other stop this company. Thank you Amy

by Crystal From Garland, TX on August 11, 2008

My mortgage was sold to them 30 days after I bought my house in Aug. 06. I put 35k down on my home. At this time my house is valued at 176k and I owe 115k. Since day one I have had problems with them not posting payments on time. Then in Nov. 07 they paid my taxes. I have no escrow account with them and they never notified me. Then they doubled my taxes and raised my 988 house payment to 1683. Just to make sure everyone knows that HUD regulates this and they are only allowed to cushion my escrow by 2 monthly payments, not 12. I have reported them to FTC, BBB and the OAG of Oregon. Now they will not accept my July and Aug payment because they are forcing me into foreclosure with over 10k in escrow (that I do not owe) and fees. I have paid the 1328 with the taxes but the have put me behind every month for the other 335 dollars. What I really owe is 3,600 which I have and tried to pay but they will not accept it. Today I paid an attorney to file chapter 13. All I have left is to take the credit counseling course and pay the court cost. I am going to file to save my home and then I am taking them to court. I will start the first case after my chapter 13 is filed and invite anyone to contact me to turn it into a class action suit. If you live in the Dallas area or Texas – I implore you to contact me doinit4robbie@yahoo.com. Today is 8/11/08 and I will be filing in the next few weeks to come. When I do take them to court it will not just be for the amount of my chapter 13 but defamation of character, harassment, pain and suffering etc. I am not one to sit back and take it. I will fight to the death on this and Wilshire does not know what they got when they decided to pick on me.

by Raoul Fonseca From Edgewood, MD on August 09, 2008

Between Merrill Lynch and Wilshire just picture the 'Hollywood' version of Goodfellas...You can pick whichever company acts like the 'hit man'...Words cannot express my disdain towards this company. I was truthful and willing to do all most anything and everything to get back on track only for them to treat me like an old girlfriend with a grudge. I am trying to keep my statements 'light' because profanity will only make me look bad and not resolve the hurt, pain, humiliation and embarrassment Wilshire has caused by implementing one illegal action after another.

by Judy Szabo From Medina, OH on August 06, 2008

Wow, I am not the only one.....I astill do not know where I stand with them. Like you all, I kept getting told not to worry about it, just sent in what I could, then one day they returned my check, but they still have 1600 of my money "in suspension" I also have tried to talk to Kay Klayton. She is very rude and not helpful at all. We have a HUD approved housing counselor who has been wonderful, but he cannot get a straight anwer either. Our county courts denied their summary judgement and we are going to mediation in a few weeks. I really hope this works out for us. I only wish I had found this site sooner, it may have me many sleepless nights. My husband and I will also gladly join your lawsuit if it is not too late. JSzabo3165@zoominternet.net

by Judith Casey From West Springfield, MA on August 04, 2008

by Michael McCoy From Panama City, FL on August 02, 2008

by Todd Varady From Florissant, MO on July 31, 2008

My loan was bought by these people without my knowledge or approval. I have fallen behind in my payments after my interest rate jumped to 11.5%. I am still sending them $1000.00 a month trying to show that I want to keep my home. Currently trying to modify my loan. Any help would be appreciated. email at fivescreamneagles@yahoo.com

by Jeri Marshall From Citrus Heights, CA on July 30, 2008

Wishire has not returned phone calls to renegotiate the loan. Ms. Kay Clayton seems to the only person who can address the concerns about my loan; however, she has nerver return any of my calls.

by Anonymous From Phoenix, AZ on July 29, 2008

by Chris & Amy From Indianapolis, IN on July 28, 2008

We have a 10 acre farm in which we have over half equity in. Wilshire began servicing our loan approximately 8 years into the mortgage. Part of our acreage has a floodway that passes through it. Although our home is clearly out of the hazard area, and I proved it several times by faxing DNR mapping to them, Wilshire put forced placed flood insurance onto the cost of the loan. This additional cost increased our mortgage payment by 50%. We continued to make our contracted payment while this was being protested until they refused to accept our payment and proof, forcing us into foreclosure. WE ARE DESPERATELY SEARCHING FOR LEGAL AVENUES TO PUNISH THIS HIDEOUS PREDATORY INSTITUTION. ANYONE THAT COULD HELP US WOULD BE WELCOMED. WE CAN BE REACHED BY EMAIL....shilkett@comcast.net

by debbie harris From Norwalk, CA on July 27, 2008

by Joe From Naugatuck, CT on July 23, 2008

The worst company you can deal with. I am a potential buyer. I made an offer for a home which was under forclosure. To be franc, the house was a tremendous value and I really liked it. I was the first one to make an offer for that home. They promised to give me a reply in just 2 days. My realtor kept contacting them everyday and now its over 3 weeks. Still no reply. So I walked out of the offer. Atleast they are obliged to get you a yes/no answer. These IDIOTS wont even do that. Never try to do anything with these PEOPLE FROM THE HELL

by Joe From Westwego, LA on July 23, 2008

Wilshire is the worst company out here.They have messed my account up so bad to the point that I had to pay by foreclosure,if you are willing to listen to good advice LEAVE THEM ALONE!!!they will fuck you over,excuse my french but thats the only way to describe this experience.I have had problem after problem with these people and nothing ever gets resolved.I cant even begin to explain the problems that they have given me,its too much to mention and I dont have enough time to mention it .I REPEAT DO NOT USE THESE PEOPLE EVER..The customer service reps dont know their head from there asses or their feet from their hands.Now Im approachinfg foreclosure I still cant get a straight answer from these clowns of when this will go down.I've havent made a payment since february and still havent received any info of foreclosing.So im trying to sell.Ive tried sending payments and they would send them back so I stopped making payments.ANYONE INTERESTED IN A CLASS ACT LAWSUIT,WE CAN COME TOGETHER TO DO THIS.LET ME KNOW AT ----joelouis1979@yahoo.com

by Sandra Williams From Florence, SC on July 22, 2008

by Anonymous From Rewey, WI on July 22, 2008

I had to leave a job due to the fact that I wasn't willing to compromise my morals and principles so my employer could continue to use me to do evil. My income was significantly less and we struggled to get everything caught back up once I found a new job. I immediately called Wilshire and was told to not worry and just pay what we could. Each time we called, we were told to do something different (i.e. file forms, write letters, etc...) and the situation got worse and worse. Our calls were not returned, we were put on hold for hours, we were promised items that were never received, our file was transferred and no one would take responsibility for it, and the list goes on of unprofessional conduct from Wilshire. Finally after almost a year, and careful documentation on my part, Wilshire agreed to work with us and reduce our payments. This took months and we are still getting documents that change the amount we owe each month. I am keeping track of everything through documentation and will be very happy to join in a class-action lawsuit. I highly recommend that consumers completely avoid anything to do with Wilshire and for those who are already ensnared, I recommend lots of documentation.

by Jeremy Cronk From Vancouver, WA on July 20, 2008

by anonymous from California From Colfax, CA on July 18, 2008

Wilshire has another company where they list and sell foreclosed homes. Has any one checked into this as a reason Wilshire is foreclosing on consumers in order to amass a huge number of foreclosures? I bought a foreclosed home through Wilshire and they covered up a huge mold infestation and asbestos problem. Has the same happened to anyone else?

by Nancy Brodie From Apopka, FL on July 16, 2008

I was put with Wilshire through no fault of my own !! It has been a bad experience from start to finish.

by LUCY BENNETT From Masontown, WV on July 16, 2008

I HAVE ASKED THEM TO HELP ME FOR MONTHS AND ITS JUST TAKING THEM TO LONG AND SOMETIME I THINK THAT THEY DONT CARE.

by bruce stanz From Rumford, RI on July 15, 2008

by JerzeyJoyce From Newfield, NJ on July 14, 2008

Unfortunately, I have been dealing/suffering with this company for the last 14 years. It is THE WORST! I will gladly join in on a class action suit. We made all payments on time, or so we thought. Wilshire would ''hold'' them and post after the third week so as to assess late fees. Many of times they claimed to have not received them until the 16th or 17th of the month, so I would send them certified mail. From day one, they would not accept personal checks, only Money Orders or Cashiers checks. They claimed we weren't making payments although I had proof by way of signed certified slips and copies of my cashiers checks. We had to come up with almost 5 thousand dollars ASAP to save the house. It wasn't until a few years later, while closing out our checking account did I learn that they never cashed those checks!! About 6 months after taking our loan over, they put us in a sheriff's sale for unpaid taxes. I learned this from reading the local newspaper!! Our property taxes were included in our payments. They *claimed* the prior lender didn't make the payments on our behalf. We paid the 3 thousand Wilshire said was owed - it wasn't easy to come up with that much money in 24 hours! A month later, Wilshire increased our monthly payment by $200. I called, and like so many others, spent hours on hold or left numerous voice messages, inquiring about the extra amount. For almost two weeks this went on daily. Finally I got a live person and was told the increase was to recover the extra money they had to put out for the tax sale. I said I made the payments myself to the tax office and wanted a refund. They would need to "look into it and get back to me". I waited a week and started calling again, only to have the same run around. A month later we received a letter stating they were still increasing our payment as a cushion for future expenses. WHATEVER! I was tired of fighting with them. Several years ago, we filed CH 13, only to protect the house. I was in a terrible car accident and have since been permanently disabled. Our payment was well above $1200, due to so called fees, extra escrow, etc. (Our original loan was only for $86K with monthly payments, including taxes, $685. a month). The lawyer could not believe how asinine this company was. She could not get an accurate amount owed from them, each week the figured changed dramatically, they could not or would not supply us with any documentation, etc. I gave all the paperwork I had and we surmised a figure and submitted it to the courts. Wilshire dragged their feet all the way. Bankruptcy papers were filed but not granted for almost 9 months!! It took that long for Wilshire to agree on the amount owed. Two years into the BK, they sent a demand letter stating they just found a clerical error and we actually owed 8 thousand more. Our lawyer said too bad. A few months later they tried foreclosing on our home!! HELLO?.....we're in bankruptcy protection you morons!! After our discharge, we tried to refinance with someone else.....anyone else, just to get away from them!! Wilshire again dragged their feet and the deals fell through. Since then, the housing crisis has come into effect and we are unable to refinance. A couple of companies has told us that it will be very hard to get away from Wilshire. We have 10 years left on our note and praying for things to get better. As of last month, they raised our payment again. Apparently my property taxes this year will be $20,000.00 (almost half of what's owed on the house!) since that is what Wilshire is claiming the increase is for. Funny though, according to town hall, the taxes are only 6 thousand for the year. I am more than willing to participate in a lawsuit. I have lots of documentation regarding their unscrupulous practices.

by elaine From Stoneham, MA on July 11, 2008

I have read all of the reviews on wilshire, Don't worry I give wilshire less than a year before there shut down because of there lies, fraud and scamming people don't worry pay backs a bitch. There are going to be so many law suits against them that it is impossible for them to keep up I already have an attorney were in the process of a law suit against wilshire,

by ngc From Ambler, PA on July 10, 2008

I had 2 NSF checks in the last year because of "hardship" and have gotten behind on my mortgage payments. Wilshire will only accept cashiers checks or money orders from me. This requirement costs me an extra $20.00 a month. I have arranged for the checks to come out of my checking account through a bill pay online service - which they send a cashiers check for payment. Wilshire WILL NOT ACCEPT THIS CASHIER'S CHECK AS PAYMENT and therefore my house is going to foreclosure. Don't you think if they received a check for $2500 they would cash it - get whatever they could? They will not work with me. It is ridiculous.

by albert From Idaho Falls, ID on July 09, 2008

come join the class action to stop wilshire at www.wilshiresucks.net

by josh bradley From Port Deposit, MD on July 09, 2008

by Anonymous From Kissimmee, FL on July 09, 2008

i have been calling wilshire to get assisting in refinancing my home and they are not willing to do so therefore my house will be going into foreclosure.

by Becky From Napa, CA on July 08, 2008

I am a Realtor representing a buyer who is tryig to purchase a property where Wilshire has the first loan. After waiting for 3 months we received full approval and a settlement agreement with the 2nd. My client cashed in stocks, wired a down payment, paid for an appraisal and inspections, docs were signed, Kathy Bugansky gave us a verbal approval on the final HUD, my client's loan actulaly funded..and then Wilshire pulled the plug. What's worse, is my client is willing to pay more money, but no one answers the phone! We definately have a viable lawsuit. Are there any other buyer's who have had these problems with Wilshire? Are there any lawyers out there dying to sue this crooked company? If so, contact me at jstchking@gmail.com.

by Terri Johansen From Folsom, CA on July 06, 2008

They purchased my refinance loan from my original lender Argent and are not a mortgage lender. Therefore they could not help me refinance nor were they willing to do a loan modification so that my rate would stay as it was prior to this month so that I would have time to find employment to afford the new mortgage payment.

by Salonie From Carson, CA on July 03, 2008

I am about to close an escrow deal with this company. Are you suggesting I pull out before getting tied down with them? Help! I need answers.

by albert From Idaho Falls, ID on July 03, 2008

starting lawsuit against wilshire contact us at www.wilshiresucks.net

by Marge McGill From Selma, NC on July 02, 2008

Also want to join class action.. contact us please mmcgill006@nc.rr.com, foreclosed on us,we fortunately kept ALL paperwork to prove payments to them, Moved from NY to NC after we lost the house,but are very interested in helping take this lender/servicer DOWN!!

by daniel garcia From Laveen, AZ on July 01, 2008

by Chad Ferguson From Mattoon, IL on June 29, 2008

by Pamela Susan Farmer From Decatur, AL on June 29, 2008

How dare you people even have the nerve to stay in business and pass yourselves off as a "caring" company? You are the worst bunch of thieves I ever had the misfortune of becoming acquainted with. You literally stole my house and I hope you all burn in hell for your callous, hardhearted, nasty and filthy ways of doing "business". When you choose to keep an employee who had absolutely no busines working for you then you deserve everything bad that can happen to you. You are a disgrace, and I hope eventually everyone finds out about you. I am making it my busines to see that that happens.

by susan From Medford, MA on June 27, 2008

I have to agree with what everyone is saying about wilshire they suck! I have never delt with a mortgage company like them before.Know body wants to work. I have done a short sale on my home in oct. of 07 it was hell for 7 months.I can't even begin to tell you how many times papers where faxed to them it was crazy and very stressfull. We finally got approved in April for a short sale now we still have the problem with I thought a short sale was you sell your home for the best price and the remaining is suppose to be forgiven debt. Wilshire is now saying we are responsible for the remaing debt on our home that we sold. It hurt our credit bad now we have a big remaing debt on our credit report and is now going to be hard for our family to purchase a more affotable home for us.Can any relate to this. I thought that was the whole idea of a short sale is that the remaing of the sale of your house wilshire is suppose to forgive. I think we have been scamed and we will be getting in touch with a lawyer and file a law suit. Wilshire has no right being in buisness they are rude ignorant and don't give a shit about peoples lives.

by Eric Perron From Marlton, NJ on June 25, 2008

by Anonymous From Freeland, PA on June 23, 2008

My wife had Surgery and I had to work closer to home to be home with her and our children and we fell behind on everything.Now that we are both back to work Wilshire dosent want to even talk to us they want all money!! How right is that? She already sends them $500.00 every two weeks isnt that okay? I guess not where they're concerned.

by patricia nunn From Elk Grove, CA on June 22, 2008

this company does not work with their customers in a timely manner.

by Anoynomous From Rincon, GA on June 20, 2008

I fell behind on my payments and could not keep up with them. I tried to sell the house-no ofers-awful housing market. Found an investor who moved into my house and did make some payments -they went up to 1800.00 a month because of the insurance-he fell behind on the payments and is now moving out because he cant afford them.Im taking him to small claioms court-he doesnt know this yet-but Im not being nice anymore! I have all my stuff in storage-My boyfriend and I worked on this house for months trying to get it ready to sell before I moved out of it. Now that the house is in foreclosure again-Wilshire is trying to work something out with me and is finally willing to work with me-probably becuase of all the bad publicity about them. I fnally have only one person to work with and the name of one person to work with.This is after sending in things that were constantly lost! This company is a mess-maybe they are finally realizing that they will be investigated because of everything they are doing to people.I have my house back, but it has been a long, very awful struggle-I dont want to go through it again!Im not even moving back in, but my daughters are! When you deal with them tell them you are hiring an attorney to deal with them. they will try an dwork with you then. GOOD LUCK EVERYONE! Dont give up!

by albert morrison From Idaho Falls, ID on June 19, 2008

I am working on a class action to stop wilshire will have a website up by 06/25/08 the site will be www.wilhiresucks.net please vist and leave your story and contact info together we can stop them

by Anonymous From Reno, NV on June 17, 2008

by Realtor From Riverside, NJ on June 17, 2008

I have been working with another realtor to close a deal on a property that Willshire is now in control of. We have been trying for 6 weeks to get an answer as to whether they will accept the short sale. I understand that things take time and in this day and age with so many foreclosures it is a problem. However, no one calls you back, voice mail boxes are full, phone rings into eternity and no one answers. I was lucky enough to finally get the person I needed to speak with and she promised me that she would call the other agent involved in the case the moment we hung up. She did not. The buyers have been approved and been very patient but they have a deadline to where they can purchase this property or they have to walk away. We have an able , willing and approve buyer for a property that is going to go to foreclosure, in which case someone is going to loose a whole lot more money than what the current deal is offering. This makes no sense to me.

by Janelle Alarid From Bernalillo, NM on June 16, 2008

by Anonymous From North Hollywood, CA on June 14, 2008

Changed loan officers three different times and failed to pass on information from the real estate agent. Pure evil personified

by Raquel McGee From Homewood, IL on June 12, 2008

by Lisa From Lakewood, CA on June 08, 2008

My modification has been approved since May 3rd but I am a little frustrated since I still haven't recieved my documents to finalize the process, it will bring my payment down by $1100 a month. The whole process for approval was fairly easy but they just can't tell me exactly when I am going to get the paperwork, they just keep saying "shortly". Does anyone else have any input on how long it took?

by Anonymous From Baton Rouge, LA on June 04, 2008

i feel the same they are the worst,everyone i have spoken to was rude they never return my calls till days later and the have the nerver to tell me i don't need to call more than once some one please let me knw if there is a class action lawsuit klacour@cox.net

by Anonymous From Baton Rouge, LA on June 04, 2008

i feel the same they are the worst,everyone i have spoken to was rude they never return my calls till days later and the have the nerver to tell me i don't need to call more than once some one please let me knw if there is a class action lawsuit klacour@cox.net

by jessica or chance joiner From Crowley, TX on June 02, 2008

by sjg From Conyers, GA on June 02, 2008

The company is fine as long as you may your mortgage every month and before the due date. They only service loans and were of no help in trying to explore options that would enable me to lower payments or skip a payment

by Melvin Gasaway From Bryson City, NC on June 01, 2008

by Short Sale Listing From Las Vegas, NV on May 30, 2008

We are working out a short sale approval for our listing and the 1st mortgage holder is ASC and they responded to us and gave their written approval letter by mid-May. Wilshire's negotiator, Kathleen Bugansky said on May 22 that the Investors approved to release the lien for $7,300. I asked for the written approval letter to be sent to me and she said on Friday, May 23 that she has to wait until May 27 to be able to get the letter from the Investors. Called her several times, until finally I spoke with her yesterday and she said she will expedite it and contact the Investors. I waited for the fax, but still received nothing. Called her back yesterday, she didnt return my call. I finally got to speak with her supervisor today and he said that Kathleen noted on the account that the short sale was denied yesterday. She didnt even have the courtesy to call us and inform us why it was denied when she said in the first place was that the Investors approved to release the lien for $7,300 as a short sale payoff. The supervisor said he cant do anything about it until he speaks with her because Kathleen is out of the office today. He told me I'll have to wait until Monday. The problem is the 1st Mortgage cannot give us an extension and they will foreclose if we dont close escrow by June 16. Is there anybody who can help us?

by Short Sale Listing From Las Vegas, NV on May 30, 2008

We are working out a short sale approval for our listing and the 1st mortgage holder is ASC and they responded to us and gave their written approval letter by mid-May. Wilshire's negotiator, Kathleen Bugansky said on May 22 that the Investors approved to release the lien for $7,300. I asked for the written approval letter to be sent to me and she said on Friday, May 23 that she has to wait until May 27 to be able to get the letter from the Investors. Called her several times, until finally I spoke with her yesterday and she said she will expedite it and contact the Investors. I waited for the fax, but still received nothing. Called her back yesterday, she didnt return my call. I finally got to speak with her supervisor today and he said that Kathleen noted on the account that the short sale was denied yesterday. She didnt even have the courtesy to call us and inform us why it was denied when she said in the first place was that the Investors approved to release the lien for $7,300 as a short sale payoff. The supervisor said he cant do anything about it until he speaks with her because Kathleen is out of the office today. He told me I'll have to wait until Monday. The problem is the 1st Mortgage cannot give us an extension and they will foreclose if we dont close escrow by June 16. Is there anybody who can help us?

by am From Elk Grove, CA on May 29, 2008

Wilshire is the worst companny I have worked with. We fell behind due to a loss in job. This company will not help. I have asked for a modification due to hardship since Aug 07. They won't call back, they won't modify the loan. I have faxed then document after document. They have raised my mortgage by $800.00 since May 07. We need help and it is not fair that we ended up with the mortgage company because the orignal loan was sold. I have contacted my local news stations and Wilshire would not respond to them. After numerous attempt they contacted the news station and lied and stated that I never submitted document requesting a loan modificaton. They have the worst customer service. One minute they will take a payment then they tell me to wire it. They state that they have not adopted the President's plan. So what happens to us and our families? How do we explain to our children that we are losing our home? I all of us customers who are suffering could file a law suit against this company.

by Mike Sandri From Visalia, CA on May 26, 2008

by Mike Sandri From Visalia, CA on May 26, 2008

by Deborah Smith From Casa Grande, AZ on May 26, 2008

by Alec From Beaverton, OR on May 23, 2008

I have a loan with Wilshire, they are playing games with me and raising my payments every other month and I am behind and please let me know if anyone knows how to join the class action lawsuite. ashkankord@gmail.com

by Warren Grayson From Hayward, CA on May 22, 2008

They are treating us fairly well....for now. There are a lot of unanswered questions.

by GERALD BENNETT From Masontown, WV on May 21, 2008

by Anonymous From Barrington, RI on May 21, 2008

by Nicole From Rockwood, MI on May 21, 2008

We lost our home to fire--wilshire did their forced insurance thing and collected and is also trying to collect on our dwelling covereage for a double whammy. Nice for them--we lost everything guess we dont get squat. they tossed uut old loan-wrote a new one with a new number and are demanding to be paid again!! not only did both of us not sign the new loan agreement- but they never paid off the taxes..taxes are going up for auction feb 09 and were forfeited a month after new loan payment was due. That is so illegal. No idea how they are getting away with this. Contact blonde_n_brilliant@yahoo.com to see what lawyer says. unreal. doing away with the middle class folks. Shareholders are the only ones that matter...funny but I am also a shareholder--well not anymore now. Dicks!

by Stephanie From Barstow, CA on May 15, 2008

I would like to know if anyone has placed a class lawsuit in California please contact me estefana_reyes@yahoo.com,

by DJ From Menifee, CA on May 15, 2008

HELP! I want to save my house. My partner and I fell behind on our payments at Wilshire's Request because our payment was expected to jump from $3800 to $5300. We were told to not pay so they could modify the loan. This unfortunately was bad advice. We have been trying to get a modification since October of 2007. It's now May and not much has taken place yet. I call and call. No one ever returns the call and will not accept payments. They put my house in foreclosure status, but have explained they will take it out once the loan is modified. What do I do? I am thinking of hiring an attorney....

by Tessa Dick From Crestline, CA on May 14, 2008

I can't get anyone to negotiate with me. They ignore my letters and all they say on the phone is, "Call us back next week" -- every week for months on end!

by adrian abrego From Gustine, CA on May 14, 2008

by Anonymous From Crown Point, IN on May 14, 2008

Has the Attorney General of the State of Oregon read these comments? Why is this company allowed to continue to operate like this?

by Anonymous From Fall River, MA on May 12, 2008

This company is a joke! They have not yet started foreclosure, but they will no longer accept my payments. I have had 3 loan workout officers in 6 weeks, not a one of them has called me back. I fax them a request to call me everyday and I call them, morning, noon, ad night. One day I called 50 times, not an exaggeration, I am waiting for them to attempt to foreclose on me.....they are going to be so sorry!

by carlos bastos From Mount Vernon, NY on May 12, 2008

by doug shellhart From Bandon, OR on May 11, 2008

after my payment went up 400.00, I had a problum typing to keep this up

by Anonymous From Virginia Beach, VA on May 09, 2008

AFS is helping me to get a loan modification,wilshire got all the paperworks they need since Feb.On mid April they said they need to schedule a BPO inspection and somebody is supposed to contact me to get a schedule for BPO.Until now BPO is not schedule yet,AFS is keep on contacting them about it.I already have a sale date,and we are asking to stop the sale date,but it is so hard to speake to the officer who is in charge to my case,everytime i call put me on hold for a long time or just a voicemail.I even left me a message but never call me back yet.This is so stressful can somebody help me or tell me what to do,pls!email me,girlie_sobrenilla@yahoo.com

by Eyssielee Richardson From Browns Summit, NC on May 08, 2008

by Anonymous From Hemet, CA on May 08, 2008

THEY HAVE NEVER ONCE CALLED ME. NOT EVEN WHEN I WAS 1 MONTH LATE.

by Anonymous From Barre, VT on May 08, 2008

I too need to work out a short sale. the offer on m home will cover my 1st mortgage and abouto $18,000 of the 2nd - which is with Wilshire (only becasue the company I originaly started with sold my mortgage - and now the original co is out of business!). But theywon't accept it. Oh well, guess they will get nothing!!!!!

by mike From New York, NY on May 07, 2008

Hello there, We got your Ad on here on your request for Loan,We can offer you a Loan suitable for you if you are interested in having it,Personal Loan,Small and Large Business Loan,Home Loan. We will offer you a Loan with a Low interest rate and we earn your business a very good Financial backups,Do contact me as soon as possible,if you are still very much interested in having the Loan. We await your reply. Representative 04: Quiana Vasquez Churchill Finance Inc. P O BOX 203 Tamarac,Fl 33321 USA Email.mike_pedro01@yahoo.com

by Anonymous From Grove City, OH on May 07, 2008

by Anonymous From Lima, OH on May 07, 2008

Wilshire has been rather patient with us as we have fallen behind on our mortgage payments.

by Theresa From Oakland, CA on May 07, 2008

To Anonymous in Chicago, November 2007. We are a party to the Class Action lawsuit against Wilshire and I haven't received any information on the settlement yet either. Have you since your last post in Nov 2007? Please email me: beau_tee@pacbell.net

by keith cunningham From Linden, MI on May 05, 2008

by Anonymous From Alamosa, CO on May 05, 2008

by tracy verduchi From Burlington, NJ on May 04, 2008

by S. Y. Mitchell From Houston, TX on May 04, 2008

Wilshire worked with me when I got behind on my mortgage. They introduced me to the modification process. They were cordial in all of our conversations and I truly appreciate them. My loan modification was approved, my payments and interest rate have been lowered for 36 months. "This was God sent!"

by KJ From Stockton, CA on May 03, 2008

My laon was sold to Wilshire by Countrywide when I tried to refinance Country Wide could still pull up my loan information. So Wilshire does just service my loan. I have attempted to work out a modification with them for over 6 months and the best they could do was drop my payment on both loans by asbout 100.00 dollars. When you say you can't pay they just threaten you with the fact that it will ruin your credit score. What I find ironic is after you submit the information requested they send you the same forms to complete over and over. I think the company that needs to answer is Countrywide they sold loans to Wilshire to service. My way of thinking is that everyone who is with Wilshire has a loan which represents a high risk category to the lender such as an ARM or an interest only loan and since they are a debt collector Countrywide so are souls to this devil of a company. If I don't get the service I require I am going to attmept to organize a meet at their headquarters in Oregon. People don't like bad publicity and if enough of us show are displeasure some lawyer who is trying to make a name for himself will step in for the consumer.

by Anonymous From Paris, TX on May 02, 2008

Wilshire has really been patient with me and has tried many options. I appreciate their willingness to help in any way but I just can't seem to get caught up with all my other monthly expenses.

by Ernest Babeu From Leominster, MA on May 02, 2008

by skj From Angleton, TX on April 30, 2008

Anyone who is being serviced by Wilshire Credit and who originally had New Century Mortgage as their provider please read the following. It seems that many people are being foreclosed on to make up for Deutsche Bank losses. This bank is already in trouble for "predatory lending" and one judge in another city threw out all the foreclosures due to the fact that information had not been recorded on the homeowners deed to whom the lienholder of the property was. All this information is accessible online. Deutsche Bank (a German based bank) bought the mortgages from New Century in 2005. I would suggest you to send correspondence to the Federal Banking and Securities Exchange Commission. The bank had a pretax loss of 254 million euros (now $395 million) for the first quarter, its first loss in five years, after writing down $4.2 billion in tainted loans and mortgage-backed securities. Deutsche Bank had warned of write-downs earlier in the month, so they stirred less concern among analysts than the effect of the financial crisis on the bank’s day-to-day sales and trading businesses. Revenue was down sharply in traditional franchises of Deutsche Bank, like credit and equity derivatives trading. Its chief financial officer, Anthony Di Iorio, declined to reconfirm the bank’s earnings forecast for 2008, saying there was too much turbulence in the markets.

by Sharon From Angleton, TX on April 30, 2008

STAY AWAY! THESE PEOPLE AREN'T MORTGAGE SERVICERS. THEY ARE A CREDIT AND COLLECTION AND NO PAPERS HAVE EVER BEEN SIGNED BY ANYONE WHO HAS THEIR MORTGAGE WITH THEM. IF YOU HEAR THEIR NAME, JUST RUN AS FAST AS YOU CAN TO GET AWAY FROM THEM!!!!

by sj From Angleton, TX on April 28, 2008

Wilshire Credit is a "collection agency" not a mortgage company. They have lied to me for 5 months and I kerpt calling them but they would never call back. They are mortgage servicers although I'm not sure why because they are a credit and collection company. They sell your information to other agencies. I cannot understand why the people who work at Wilshire and see what Wilshire is doing are still there. It seemd as if there should have been at least one whistle blower by now. They have foreclosed on our home and my husband and I now have to file bankruptcy. Our payment was never the same amount. They have kept adding charges they do not account for and they have added insurance to our loan when we already have insurance. Because they are making money off their "high risk" insurance. This company needs to be stopped. They are doing whatever they want to do depending on who you talk to. I was called "stupid" and told me that I need to go find a decent job. They told me to go get some education.They then told me that I didn't need a home because I couldn't pay for one. That seems a little strange due to the fact that I have lived in this same home for 20 years. If Wilshire knows you have any equity whatsoever in your home they will take it in a heartbeat. IS THERE ANY ATTORNEY OUT THERE WHO WILL FILE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY? PLEASE PLEASE POST YOUR NAME SO ALL OF US CAN GET SOME KIND OF RELIEF/COMPENSATION AND SHUT THIS COMPANY DOWN. They have destroyed prople's lives by taking their homes needlessly. They say that when you know you are going to be late making a mortgage payment to call your mortgage company immediately. That doesn't work with Wilshire Credit. They also know when you make any complaint against them and they make you pay by retaliation. Isn't that illegal? This is a shim sham company to say the least and they should not be in business. Especially as a mortgage company.

by marta serrano-colon From Orlando, FL on April 28, 2008

i was kicked out of my house because i did not have the full amount of money they asked for without any remorse. i was a single mom of four children the youngest one had just been born...i went thru the embarrasement of having church members come and help me move and find me a place in less than 24hours..

by Anonymous From Dothan, AL on April 26, 2008

they will not return any of your phone calls and the supervisor is not any help they told me that they would work with me but they put me in foreclosure anyway. now i am trying to get a person on the phone but nothing but rude customer service reps

by cruz guerrero From Chino Hills, CA on April 26, 2008

by Anonymous From Fairfax, VA on April 24, 2008

My brother in-law had an ARM loan that started getting adjusted. Wilshire rep told him that it would adjust every six month. First adjustment was +$200. He went through the loan modification process without any success. Same story, took forever due to them constantly "missing documents". He is a Vet and was able to get a VA loan that financed up to 97% of the new loan amount. He was lucky to get a good appraisal on his property that allowed him to take out enough $$ on his new loan to pay them off and refinance. It also took them 1 week to get the payoff balance and he had to reschedule his closing twice. I would suggest people on this blog to try to refi if they can and see what the property appraises at.

by Anonymous From Wadsworth, OH on April 24, 2008

We have had an ongoing problem with this company. They have put us in foreclosure 4 times. They do not answer or return calls in a timely manner. We requested a "payoff" and it took 3-4 weeks. The deal fell through with our house and we are right back in the same situation. We can not even sell the property to get away from them.

by Linda R. From Syracuse, NY on April 23, 2008

Our mortgage was sold to Wilshire 15 mos. ago, and they still can't get it right. We waited SIX mos. to get a new escrow statement, and after umpteen calls and letters, only to discover after another hour's worth of phone calls with 4 people that no one could explain why our paymts. went up $400/month. Turns out we were shortfalled in escrow because they paid the haz. insurance, and didn't escrow for it from day 1 when they bought they mortgage from MLN USA .. not such a hot company either. And of course, the escrow shortfall was subject to accruing interest. And the shortfall --- they would NOT have brought to our attention until our next escrow statement due date (this coming JULY, 08). They were finally able to offer us a split payment, so that we only have to pay $200 a month more, but does someone there think we got a raise for $200/month ?? NOT. And then they hold back posting a payment so WE get reported as being late, and late charged, and now our credit report has a black hole in it .. it was once stellar credit, no thanks to Wilshire, who of course made $$$ by not posting the payment the day they got it. And not one person I've ever spoken to there actually OWNS their own home -- therefore, they haven't got a clue what the rest of us are on the line for. No wonder ... they are just RENTERS, what does it matter to them ?? If I could discharge this mortgage to another lender tomorrow, who is ready and able to answer questions with the RIGHT ANSWERS, it would be done in a heartbeat.

by Anonymous From Staten Island, NY on April 23, 2008

by kenneth bennett From Savannah, GA on April 22, 2008

they won't work with me, i had another mortgage co and they stole some of my payments and then sold my mortgage to wilshire.

by Andrew Dresbach From Minneapolis, MN on April 17, 2008

by Zina Kravtsov From Sacramento, CA on April 15, 2008

by cindy From Sunfield, MI on April 13, 2008

i also have a loan with wilshire,but was vey pleased with the help i recieved from them they approved mr for a loan modification lowering my current interest rate by 3.75% which resulted in lowering my payment by almost 300.00 per month and froze it for 36 months allowing me a chance to get out of my arm i am in and saving my house everyone i spoke with when i called was pleasant and proffesional it did take several phone calls but i was very pleased with my outcome but do feel for the others who did not recieve this service

by Monique Gentry From Pittsburg, CA on April 08, 2008

They just won't work with me on this. They said they could modify the loan but my payments would go up. If I can't pay this amount how can I pay something higher?

by bingodc From Pittsburgh, PA on April 08, 2008

Unless Wilshire has the ORIGINAL note and the ORIGINAL Assignment to Wilshire for the note from the previous owner of the note, WILSHIRE CANNOT FORECLOSE! A corporation cannot take you to court for the benefit of another corporation! Look what the judge did in Flordia, Ohio and Nevada - he THREW OUT the foreclosure claims because the "new" owner of the mortgage note COULD NOT PROVE they owned the note. Judges no longer seem to be accepting the "Loss Note" excuse either! From what I've been reading most of these financial companies dont know WHO owns the note because it may be several investors.

by Anonymous From Vallejo, CA on April 07, 2008

Im a third party working on a short sale. Unfortunately I have to deal with Wilshire. I called their main phone line and for some reason everytime they connect you to wait for the next representative, it rings for a long period of time. Ive waited on the line for about 15 to 20 minutes waiting to talk to a representative.. So i looked up their website to find another number and came across this site, finding all these complaints. WOW.. is all i could say. weeks before, I called to get a status of a document and finding out that they didnt receive it. what a bunch of crap. I got the confirmation from my fax saying that it did go through. Wilshire is the most stupidest lender that ive had to deal with. Ive encountered more crap from them but it's too much to mention. They dont care about you, they are just money hungry. GOD forbid that this situation comes across any of the WIlshire staff and their friends and family. They are very ignorant and rude. They talk to you like we are little 4 year old children. They shouldnt be mad and annoyed by our calls, after all they CHOSE the job.. dumb asses..

by jwnuke From Broadview Heights, OH on April 03, 2008

I went through about the same thing you did with them I finally took my 401K money to catch up but they put it in foreclosure anyway and raised my payment to $1800.00/MO on my balance of $150,000 I am going broke fast . any info email me at jwnuke@cox.net

by Pamela Farmer From Decatur, AL on March 24, 2008

Due to having the loan officer from hell, an employee of Wilshire I lost my home because she took it upon herself to put my loan into foreclosure after I had specifically fired her from having anything to do with my account. My accout number was 337499. I lost the home my mother left me because she did this to me after I specifically had her removed from having anything to do with the account. I talked to a guy named Kevin who agreed to work with me, and because I was 2 days late getting my payment wired to Wilshire she went behind his back and put the account into foreclosure one day after the due date. True, I had signed a paper stating that it would be in on a specific date, but I had talked to Kevin and he said it would be all right to be two days late. She had absolutely no right to do that, and as a result I lost my home. I think something should be done to punish her and if she is still an employee there should be firec. I cannot think of her name at this time but will look into my papers and find id. when I do, I will send the information to you. I thnk if you look at my account number you could find her name. She is a disgrace to your company and I hope something dreadful happens to her. If it were not for my brother, I would be homeless. Sincerely, Pamela Farmer My e-mail is pamfarmer1945@yahoo.com

by Anonymous From Grand Rapids, MI on March 24, 2008

I am dealing with the same things as everyone else. I lose my lome on april 17th. I have someone who wants to buy my house through short sale but wilshire won't respond to anything. if anyone can give me any info or how to join this lawsuit please let me know asap. thanks

by Leanne Orr From Durand, MI on March 23, 2008

I dont know much about how they operate but I would think recieiving some kind of payment is better than no payment. My husband and I are doing the best to work out the house so it doesnt go into foreclosure. But they told us they have did everything at their end.

by chris Ridenhour From Ossining, NY on March 22, 2008

by Kim Wilks From Golden Valley, AZ on March 21, 2008

by Anonymous From Guthrie, OK on March 21, 2008

by Anonymous From Poplar Bluff, MO on March 20, 2008

WE FELL BEHIND ON OUR LOAN, CONTACTED WILSHIRE FOR ASSISTANCE. THEY IMMEDIATELY ASSURED US THAT THEY WOULD HELP BY MODIFYING THE LOAN. WHEN WE TRIED TO CONTINUE TO MAKE PAYMENTS, THE SYSTEM WOULD NOT ACCEPT IT. THEY TOLD US TO NOT MAKE PAYMENTS DURING THIS PROCESS. OUT OF THE BLUE WE RECEIVED FORECLOSURE NOTICE, THE SALE WAS PUBLISHED IN THE PAPER BEFORE WE WERE MADE AWARE OF THE SALE DATE. AFTER NEARLY 2 WEEKS OF ATTEMPTING CONTACT WITH THE LOSS MITIGATOR, FINALLY HE ASSURED US AGAIN THAT THEY WERE NOT GOING TO FORECLOSE ADN THAT HE COULD GET AN EXTENSION TO COMPLETE THE MODIFICATION. THIS WAS 1 WEEK BEFORE THE SALE DATE. WE WERE NEVER NOTIFIED OF THE EXTENSION, COULD NOT CONTACT ANYONE, THEN OUR HOME WAS PUBLISHED YET AGAIN IN THE PAPER WITH NO NOTIFICATION. I FINALLY SCRAPED UP A NUMBER TO THE LOSS MITIGATION DEPT. AND NOW WE HAVE A 30 DAY EXTENSION BUT FOR THE LAST 3 DAYS NO ONE CAN BE CONTACTED. WE ARE ATTEMPTING TO REINSTATE THE LOAN BUT OTHER LOAN COMPANIES ARE TELLING US TO GET A LAWYER AND JOIN THE CLASS ACTION SUIT. I FEEL COMPLETELY USED AND FEEL FOOLISH FOR NOT RESEARCHING THIS EARLIER. THEY HAVE COMPLETELY SCAMMED US. WE HAVE $100,000 IN EQUITY IN OUR HOME AND WILSHIRE WANTS IT! CAN ANYONE TELL ME ABOU TTHIS CLASS ACTION SUIT? EMAIL ME AT amelia_lynne@yahoo.com.

by Scott From Wheaton, MN on March 16, 2008

I am tring to save my house also.My wife and I currenty experiencing alot of the horror stories everyone is talking about.We would like to join in any class act lawsuit against Willshire.dklugman2001@yahoo

by Mary Lundgren From Minneapolis, MN on March 13, 2008

Wilshire Credit has THE WORST customer service. They switched their on line and it's all messed up and they promised someone would call me within 5 days to get it fixed. IT'S BEEN 3 MONTHS, i'm still waiting. When I asked about the lock in plan that Bush has I was rudley spoken to by some gal that spoke to me like I was an idiot and she told me to 'shut up and listen to her'. yeah, it was a pleasent experience (sarcasam) I've had WFHM before too and they sucked just as bad, non caring personnel and rude.

by Sara From Naperville, IL on March 12, 2008

I'm in the process of attempting to purchase a home in a short sale situation from Wilshire Financial. It's been months since I have submitted my offer and they just don't seem to be able to get their stuff together enough to get the home closed. I was purchasing through a special program established to help buyers in DuPage county, Illinois. A very expensive place to live, and special programs were established to help buyers get in. Due to Wilshire Financials inactivity I have more than likely lost my grant financing and may not be able to purchase a home at all because they have taken their sweet sweet time processing my offfer. They are awful!!!!!!!!

by kay From Midway City, CA on March 11, 2008

Please help, they will not respond to my short sale, they lost it several times no responces,I don't know what else to do. my short sale specialist is working hard and at first I thought she was lying about not being able to get through to them and that they lost my file. I was blaming the wrong person! Can anyone direct us to the right person at Wilshire?

by Sylvester Talbert From Katy, TX on March 10, 2008

When trying to refinance while I was employed, Wilshire only would state that they were a debt collection agency and servicer of my loan. They did not tell me they were my mortgage company until January when I demanded to know who was my mortgage company. They offer no options and not really concerned other than increasing interest rates and being paid on time.

by deborah Sheward From Sparta, NJ on March 09, 2008

I am an attorney who has always done well financially, untill the trifecta of divorce, job loss and a truly catastrophic health situation did me in.

by Diana From Chicago Heights, IL on March 05, 2008

I've been trying to modify my loan for four months. They are completely rude and incompetent. I have no idea what they are doing over there.

by Anonymous From Cleveland, OH on February 28, 2008

by Anonymous From Philadelphia, PA on February 26, 2008

Everyone contact the Banking Commission of your state also contact the Attorney General Office of your State. I am a senior citizen I had a 30 year mortgage. However, I have been paying this crazy had gotten a hold of my mortgage (I was never late in my payments. I too was sold to them) and I am 10 years past my original schedule of 30 years. Wilshire is a scam. Do what I have done, report them to the banking commission. Also, people, find out who your mortgage company really is. Even my mortgage company was a scam. Good luck to you all.

by Jennifer Ashton From West Palm Beach, FL on February 23, 2008

Wilshire does not try to help. Their representatives are nasty and do not give any options. We tried on three occasions to work something out, including finding out who owns them and have been unsuccessful. They should be out of business for how they treat people.

by Anonymous From Talladega, AL on February 23, 2008

by J.D. From San Diego, CA on February 23, 2008

Wow! I'm not serviced by these guys, thank god. But has anyone reported these people to the state attorney general's office for prosecution? If this stuff is even half true that I read in here, the AG needs to shut them down.

by Lost in LA From Los Angeles, CA on February 21, 2008

They killed out short sale by losing the file repeatedly for 4 1/2 months. The buyer walked. We brought them another offer and they lied about when my Realtor got them the paperwork they wanted. Six different people have had our file. They told us they don;t care if we go BK or if they accept the sale. Their workout reps also have no clue about the Tax relief Act Bush signed. I mentioned it to our rep and he told me I was lying. Morons.

by Kathy Ellis From Omaha, NE on February 21, 2008

by Anonymous From Deland, FL on February 21, 2008

by Anonymous From Visalia, CA on February 16, 2008

They simply refuse to be helpful or understanding. It feels like they are doing us a favor by answering their phone, or being the mortgage holder. The are cold and calculating. I wish some else had this loan.

by J G From West Palm Beach, FL on February 14, 2008

I have experienced all of the same negatives issues as the other people posting here. We have a house on the market for almost 1 year, finally get 2 offers -- not 1..2! that would be less than the mortgage. I have faxed, Fed Ex'd, Certified Mail 12 times and "the documents required for a short sale have not been received". They can have th fu**n house at this point. I have never experienced this lack of professionalism, administrative cluster ever! I think they have the career builder monkey running the company!

by Diana From Akron, OH on February 08, 2008

i submitted paperwork for a possible agreement. I received the run around. It took weeks for someone to locate my file. There was finally one nice lady named Yvonne who tracked it down and reviewed my info from beginning to end. she thought things looked promising and advised me to follow up in few days after it was assigned to Jason. I followed up and he told me if "people like you would stop calling, i could do my job". I mentioned my approaching foreclosure date and he said "do not call me, i will call you" He was very rude and I did not feel he wanted to help me. He called back in 1 hour and told me he couldn't help me. He said I had a surplus of money and should have had more $ saved than I did. I hustled and scraped $1000 as a good faith payment and was prepared to pick up and he said "oh well". he was in a nasty,bad mood and had my fate in my hands. I am forced to file bankruptcy now. Wilshire will now be stuck with yet another house in a dead market to get rid of,, when they could have worked things out with me. Thanks Jason,, you rude jerk.

by Scott Carpenter From Bradenton, FL on February 07, 2008

by alan.d From Rockland, ME on February 06, 2008

hell before death !wilshire is not only a mortgage co....hey also are ocwen and wells fargo if only we had known his. we,ve heard nightmare stories about wells fargo. we also are in foreclosure shortly PLEASE HELP !

by alan.d From Rockland, ME on February 06, 2008

hell before death !

by Jacqie From Fremont, NE on February 06, 2008

I have been experiencing almost all of the above complaints also. An American Tragedy Company indeed.

by Anonymous From Pleasant Grove, AL on February 05, 2008

My loan was transferred to Wilshire Credit Corp in November 2007. I sent my payment to Wilshire and I was told they could not accept it because I was behind on my mortgage payments. I was current. I received a letter in the mail stating I owed $8,802 which is due by February 2008 or my home will be foreclosed. I called several times and was transferred from person to person. No one knows anything. I thinking they are playing dumb so they can foreclose on my home.

by Anonymous From Chesterfield, MO on February 05, 2008

Wilshire Credit Corporation is the absolute worst company to do business with in the world!!!

by Anonymous From Pensacola, FL on February 05, 2008

Can never talk to the same person more than once. Paperwork is always being misplaced or lost. Given the run around to past the time by to get closer to a foreclosure.

by Anonymous From Jonesboro, GA on February 04, 2008

by debbie harris From Covington, GA on February 01, 2008

by Tasha A From Homewood, IL on February 01, 2008

I have been dealing with Wilshire for the past five years and have been under repayment plans longer than I can remember and haven't gotten anywhere with doing that, and they make you think that are helping you and they really are not. I need to know what to do next and how to proceed before i lose my home.

by charlotte lee From Amite, LA on January 30, 2008

I have faxed the information that was requested of me twice and still am told that they never received it. When I call to try to speak with a loan mitigator I am not allowed to speak with one. I am told that one has not yet been assigned. I can not understand that they only service oans, How can they help someone who has had financial difficulties overcome their difficulties if they can not roll arrearages to the end of the loan if all they do is service the loan. what does that mean? How can they service a loan if they can't help their consumer fix a problem quickly?

by Anonymous From Snellville, GA on January 30, 2008

Wilshire is a horrible company because I tried to complete a loan modification as well as forbearance and haven't heard anything 3x's that I have completed this, I was inform that they have never received certain documents which is very frustrating and I am sending whatever I have to save my house and these late fees are crazy, stay away from this lender as possible.

by mike From Lancaster, CA on January 30, 2008

im dealing with wilshire right now. they had bought my loan shortly after i had paid my 1st payment on my new house. well i fell into financial hardship and called to see if they would work with me, i mean i have been paying good on my note for 1 year straight. well to my surprise they are only a credit collector and and cannot modify my loan at all. what type of nonsense is that. i feel ripped off. if there is any kind of lawsuit or any advice on how to handle this company please let me know. mrclicious@yahoo.com other wards im going to try some legal avenues myself and let you folks know how it goes

by Anonymous From Perris, CA on January 26, 2008

Horrible company, cause us to lose our home, hate them!

by Robert Woodstock From Durand, MI on January 23, 2008

I have read many poor ratings on Wilshire, which include rude behavior and unwillingness to work with clients. Personally, I have felt that they have professional, respectful, and extremely patient under my circumstances.

by Anonymous From Buckhannon, WV on January 22, 2008

they will not work with us they tell us different stories and when we filed a chapter 7 bankruptcy they would not accept any payments and now we are six months behind they want all the money by jan 31st or they will fourclosure on our house plus late fees and attorney fees can any one help us? jim s

by Anonymous From Buckhannon, WV on January 22, 2008

by cody handley From Saint Joseph, MO on January 19, 2008

received no information that Wilshire Credit Corporation was foreclosing and found out today by the paper they were selling it in three weeks on the courthouse steps

by Anonymous From Howell, MI on January 18, 2008

by Rebecca Roberts From Lewisville, TX on January 16, 2008

Worst mortgage company I have ever come in contact with- they are unwilling to assist and unbelievably hard to get in contact with. Never again...

by Lauren From Lancaster, SC on January 16, 2008

I agree with all of you they are the worst ever. They won't apply your payment an let it sit in a suspense account meanwhile going on your credit that you didn't pay on time. I have right at $1,000 on late fees and property inspection fees I mean what is that?! And why? If we are paying every month.Our loan was sold to them so we had no choice. We currently have our house on the market and hope to rid them SOON. Our loan payment went from $700 to $920 over the past year! Run fast don't get involved!!! If any of you have any information on them lawsuits etc. please email me at Laurenmof2@hotmail.com. Thanks!!

by Anonymous From New London, MN on January 15, 2008

we have asked for hardship and was denied

by RONALD DYER From Cambria Heights, NY on January 14, 2008

CONSTANT VOICE MAIL NOT HELPFUL WITH GIVEN INFORMATION THEY ARE NOT HELPFUL, THEY ARE PROCESSING OUR INFORMATION VERY SLOWLY RIGHT TO THE DEADLINE, THEY ARE GOING TO MAKE US LOSE OUR HOME.

by ELIZABETH From Tucson, AZ on January 11, 2008

I have been screwed over by Wilshire. I want to either get something started for a law suit or I want in on the class action. Can someone contact me with some information. Or can someone give some advise of what to do. thanks wccinformation@yahoo.com

by Louis Younb From Lancaster, CA on January 11, 2008

very rude have talked to several people before I finally talked to one who I could understand. and finally made a repayment plan but I still get letters of being in default very bad com

by Anonymous From Stockton, CA on January 11, 2008

by Avis/ Robin Getting From Sioux City, IA on January 10, 2008

They are rude, refuse to work with you, or they set you up to fail, told us that we would have to pay almost 800.00 a month when our income was 1200.00 and that if we did not agree to those payments they would foreclose. Lucky for us we could borrow the money to catch up from family. But due to a job change we are behind again,and again they want to charge us HUGE late fees and extra fees to keep our house.

by Anonymous From Fort Mill, SC on January 09, 2008

A nightmare...we had to file chapter 13 to save our home. Scary, mean and rude people. I pray to God that they are STOPPED!

by Anonymous From Canyon Country, CA on January 06, 2008

The worst company I have ever dealt with. I dealt with them in the mid 90s and they had reported missing payments, and will not handle any disputes. Their inaccurate late reporting still on my credit report. The loan balance never reduced (up until we refinanced) and there were mysterious categories such as "escrow fees?" that were not disclosed in any of their Note or other loan documents (I work for a bank for a living). They have violated every Fair Credit Reporting Act imaginable! FTC will not do anything about the complaints I have submitted in the past.

by kATHY From Duncannon, PA on January 04, 2008

i AGREE WITH ALL COMMENTS, i AM A SINGLE MOTHER AND HAVE STRUGGLED FLR THE LAST YEAR AND THEY WILL NOT WORK WITH YOU NOR WILL THEY EVER CALL YOU BACK. lAST APRIL THEY KNEW I WAS TAKING OUT OF MY TSP TO CATCH UP AND THE NEXT THING I KNEW IT WAS JULY TILL SOMEONE CALLED ME BACK. MEANWHILE, I HAD TO FILE CHAPTER 13 TO SAVE MY HOUSE.

by Anonymous From Duncannon, PA on January 04, 2008

by Tamra Perreault From Bastrop, TX on December 19, 2007

I have had the triple whammy with this. Not only have I been a victim of Ameriquest and Household Financial,I have been a victim of this non professional entity none as Wilshire Credit.I just finished saving my house from foreclosure ( I HOPE I HAVE SAVED IT)by paying back over $15,000 in the past year. But after calling Wilshire to find out what my payments are now and when they are due, I was told I had to pay another $1400.00 to reinstate my loan.I will be filing a complaint with the bbb in 3 different states and with the attorney general in my state. If anyone has filed a suit please e-mail me so we can talk. Someone has got to stop these people before we are all homeless. To see how bad it is, go to rip off.com and look at the 64 complaint letters and horror stories from other victims. Wilshire has got to be stopped.

by Anonymous From Plano, TX on December 19, 2007

We have had several contracts with this company only to find out that they have put a charge off on our credit report. If this company is not a loan company, how can their modification department write out another loan as if it has been refinanced and throw 2 1/2 years worth of interest out the window? We have put over $30,000 into this loan and now from our new contract we are starting over with a new loan. And this includes from what they say are unpaid interest and fees from when they first acquired the loan. So, I still ask, what were we paying when we did the other contracts. We have still not received a statement of where any of our money has gone since Wilshire took over our loan.

by Anonymous From Naugatuck, CT on December 14, 2007

THEY PUT A FORCED INSURANCE ON MY LOAN EVAN THOUGH THEY PAYED MY INSURANCE CO. AT THE BEGINNING OF THE YEAR. iT TOOK ME 5 MONTH TO CORRECT THIS THEN THEY PUT ME INTO FORECLOSURE. i WAS PAYING MY CORRECT AMOUNT BUT NOT THE FORCE INSURANCE WHICH THEY SAID CAUSE ME TO DEFAULT.

by Anonymous From Columbia, SC on December 13, 2007

WILSHIRE JUST LIKE OTHER COMPANIES ONLY HAVE THE BANKS INTEREST AT HAND. IT DOES NOT MATTER HOW THEY GET THE MONEY AS LONG AS THEY GET IT

by Anonymous From West Palm Beach, FL on December 13, 2007

I have been trying to do a short sale with Wilshire for over a year now. They have drawn out the process, sent my home to foreclosure sale twice which I stopped by filing Chapter 13. All this while they possessed an offer from a qualified buyer. Now 1 yr later, I called and told their rep I had another offer for $180K and they said I am not to bother sending the offer in as they would rather take their chances at the foreclosure sale. So they truly have the interest of their shareholders at the forefront.

by Michael Guyton From Windsor Mill, MD on December 12, 2007

They are the worst. like all the others the bought my refinanced loan, did not do GI bill like they said and now I am in Foreclosure.Credit ruined.

by s. wakefield From Jamaica, NY on December 08, 2007

by Joanne Farrell From Clarksville, NY on December 05, 2007

I notified Wilshire of a cash sale in Aug/07.In Sept they foreclosed anyhow.I still had a buyer and a signed contract.They have held this sale up for months refusing to answer calls faxes and correspondence from two attorneys,two realtors, my buyer and myself.The company set an auction date kindly for Dec.18th, right before Christmas,and refuse to give an answer to the buyer I have now who is paying $105,900 for the home.I have an $87,000 mortgage they are giving 102,900 for a pay off amount and will not close the deal knowing the sale date is days away.They have upset everyone involved.they even called my attorney a liar and said he never faxed all the required documents when he has copies of doc. received back from the company.They accused him of falsifying confirmations of getting faxes.each time we make contact with them we are on hold for 12-30 minutes at a time.When they do pick up they say they never knew about a sale and ask can you send us the same info. we have repeatedly sent.They are deliberately stalling so they can auction the house and still try to come after me.I have had 3 months of excuses for not accepting the sale.Do these folks want to get paid or not? If they force me to file bankruptcy they will not get the money they could receive right now.How incompetent is that? A company that refuses to get paid and puts on hold the lives of 10 people.I could have moved out on Oct. 1.Instead I have to get out at Christmas.They are the worst idiots I have ever had the displeasure of dealing with and may I also add in my opinion they raised me illegally and have treated me unfairly from the day the bought my account.When I first fell behind one of their collectors called me screaming the "F" word over and over in my ear.That is how they treat their customers.If they get your mortgage refinance as soon as you can.If you don't they will raise you foreclose as fast as they can and refuse to let you sell it.Watch out and beware of WILSHIRE CREDIT NIGHTMARE BEFORE -CHRISTMAS!!!!!!!

by Anonymous From Detroit, MI on December 02, 2007

i fell behind on my payments and now is in the foreclosure state i called wilshire to negotiate a short sale on my property, i have a buyer who wants to purchase my home,i was told that the short sale would be accepted for less than he amount owed, but i would be responsible for the remaining balance owed to wilshire. i explained if the co. is willing to accept the settlement then how can they say i still owe the difference, that's the reason for the short sale settlement.

by jerry From Chicago, IL on November 28, 2007

please any problems with Wilshire please contact with all your story my email Jerrycuevas@hotmail.comwill direct your issues to the senate and congress of this companies wrong doing.

by Anonymous From Chicago, IL on November 27, 2007

Wilshire is by far one of the worst companies I've ever been involved with. I sold my home in 2005 and was charged a $7000 pre-pay penalty for doing so. I too am involved in the class action suit against Wilshire but have not received any information as of yet. Has anyone else received a status of the lawsuit?

by Anonymous From Calumet City, IL on November 25, 2007

This is one of the worst companies to deal with besides Litton. I know that I should have made a smarter decision before purchasing my home, however, I am simply trying to work through a bad situation--without little assistance from Wilshire. As with some of the other comments I've read, I was also told to not pay my other bills or sale my car, which I need for work. This is a awful company and something should be done about them.

by Dianne Gilstrap From Greenville, SC on November 14, 2007

I hate this company. I have been out of my house since may 007 owing $76,000 to them. I put $70,000 down on the house and it has taken them until Nov.2007 to give me a payoff figure of $91,000. They have prolonged this for 6 months to add on their fees. Again, I hate what they have done to me as well as others. They should be put out of business.

by Anonymous From Lakeport, CA on October 15, 2007

we have joined in a class action law suit against them from practices in 2002.

by Anonymous From Antioch, CA on October 15, 2007

dealing with Wilshire was a nightmare, they erroneously messed up our credit, and then we sold our house 4 months early because of a death in the family and they charged us $5,000.00 for early pay off. I have been a lot more careful in obtaining a home lone...these people are asking to loan sharks.

by Kevin&Rhonda From Jackson, MI on October 02, 2007

Wilshire is the worst,when they were sold our mortgage they upped our paymentsvover a $100.00, then Husband & I were laid off.and we got behind. we tried working payment plan with them and they had us paying them $200.00 a week to catch up which left us with $50.00 to survive and pay other bills when. When my husband told them we could not survive like this they said to let all our other bills go including letting our utilities be turned off now mind you we're in Michigan it was winter we do need heat, but they don't care we can freeze to death all they want is money.Well if the foreclose they'll be lucky to even get half what we owed.Very BAD,RUDE Company and also they ruined our credit ,so now we can't even refinance to try to get away from them.Don't try to talk to only 1 person they always tell you he/she is out or no longer works there.

by real estate specialist From Los Angeles, CA on September 25, 2007

Indeed, Wilshire Credit is one of the worst mortgage servicer today. They are not a lender. They are merely a mortgage servicer. The company is owned by Merrill Lynch and I am not sure if Merrill Lynch's executives, or better yet the company's shareholders, know that Wilshire's attitude and uncooperative approach is costing Merrill Lynch millions of dollars. I have a client who is going to lose her home to foreclosure because Wilshire credit would not accept $375,000 short payoff request on a loan amount of $380,000. Based on the current market conditions, Merrill Lynch will be lucky to recoup $350,000 if they foreclose on the property, not to mention the costs they are going to incur to proceed with a foreclosure action. I wonder if Merrill Lynch's executives and shareholders are aware that Wilshire Credit is ran by bunch of ignorant people. It’s not their money. So, they could care less. Merrill Lynch’s executives and shareholders ought to look into the practices of Wilshire Credit Corporation to save millions of money for their shareholders.

by Gabel's Gering Nebraska From Gering, NE on September 18, 2007

Wilshire credit corp has been one of the worst companies to deal with, with the exception of Chase. They are unwilling to work with us to bring us current they just want the money now everything else will have to wait. Their suggestion is to miss our car payment and bring the loan to date, one does not justify the other in my book. There is just no working with them, they are unfeeling and at many times rude.

by Rachelle From Bullhead City, AZ on September 15, 2007

No matter what they tell you, they will not let you slide at all. my spouse lost his job of 8 years we needed sometime to find a new job and they would not give it. they foreclosed on my home and then re-bought it themselves for 164,000 the house is worth 280,000 and now the second loans want there 80,000. no one would refinance me because of how they did our credit. DO not be fooled by them!. Now we are being forced to file bankruptcy because we can not afford to pay the $80,000 to HSBC our secondary. HSBC was working with us and wilshire and then wilshire foreclosed without even letting HSBC know. Per hsbc they sent the info to wrong addresses over and over again and the only reason they knew of the foreclosure is because we told them. My house was worth a lot more then they took it for and now they are trying to sell it for $300,000, now myself and hsbc are shit out of luck.

by Smitty From Atlanta, GA on September 14, 2007

Wilshire payments should never be sent to the post office box in Atlanta Georgia. This allows them time to post payments late.. They then start adding late fees to your account and they never stop... I have late fees that are over a grand... That is crazy.. I hate the day my loan was sold to them... If they foreclose on my home... They will reap what they sow... Life is too short to be stressed. Look at the current crisis the mortgage business is in now... They better hope they can stay in business instead of ripping people off. Well, Let's see what the end will be. Wilshire Credit Corporation is going down... watch and see!!!!!

by dianne gilstrap From Greenville, SC on September 12, 2007

Wilshire Credit Corporation has been the worse experience of my life. I've not only lost my home, but the $70,000 I put down on it.

by beverly eady From Haines City, FL on September 10, 2007

Wilshire Credit Corporation wants your house, they can make more money that way. they told me to contact the original loan company for help knowing they own the loan all the time. they do not want to help

by Anonymous From Brodhead, KY on September 07, 2007

Wilshire is of right now trying to take our home i think all of us should get together and file a class action suit

by kay From Fort Smith, AR on August 22, 2007

Wilshire Credit Corporation is the very WORST of mortgage representation. In our state, maybe like other states, should you find yourself unable to make your payment for 2+ months, attorneys who represent Wilshire IMMEDIATELY FILE FORECLOSURE! MANY, MANY, MANY things can cause you to be late in making a payment, BUT, the majority of people who own a home DID NOT GET TO THAT POINT BECAUSE THEY WERE UNABLE TO PAY FOR IT. Loss of job, health or a spouse, may find you in this situation, BUT when you have an attorney who has IMMEDIATELY FILED foreclosure, you incur their fee, plus the fee paid each time the person they hired to drive by your house on a daily basis to insure you haven't vacated on the property (even when you are in touch with the mortgage company telling them you will NOT be moving), and the publication in the newspaper, all of this adds up and when the attorney + any costs are added with what you may be delinquent on, well, it doesn't take a math wiz to figure out you will have to come up with $3,500+ within a 30-45 day deadline. This company DOES NOT CARE. They have their investors. Well, maybe if their investors knew how WILSHIRE (and perhaps the other companies) treated the borrowers, maybe they would expect a hirer standard of employees to represent them. Whether WILSHIRE is impacted by this latest mortgage woe is of no matter. Those of us who have WILSHIRE are $#%&%$. They have already ruined your credit, your payment goes up with low credit scores, you may not owe anyone else money, but I guarantee this company will insure that you have difficulty getting another loan by their reporting. We are on our 3rd forbearance, not because we couldn't pay, but their demand to pay left us with no means to pay other payments (gasoline being the biggest one), utilities, insurance, etc. I have 2 more months of paying $1,500 to them, then my payment will go down to $1K (if they don't raise it again). Before refinancing with them several years ago our housepymt was $500 fixed and we NEVER missed a payment in 15 years. We didn't even get more than we owed. Our refi was stipulated to fixed, but when we found out it wasn't it was too late. Refi on that and we would pay a VERY STIFF penalty. Catastrophic illnesses put us in our situation. My advice would be to NEVER get sick! Don't have an unexpected emergency. Don't die on your spouse! We will NEVER do another forbearance with WILSHIRE - they seem to want our home more than us. We WILL file bankruptcy. They can then have the house, the attorney fees and we'll throw in the cost of utilities for free...

by Anonymous From Goshen, IN on August 15, 2007

We have a forbearance agreement from Wilshire that has to be signed, notarized and returned. This is the second agreement as I stupidly did not return the first on time. I also sent the payment to Wilshire rather than the attorney. Now Wilshire has kept our payment and issued the second agreement with the same terms. We must have $7000 by Friday, August 17, or the sheriff's sale documents will be enforced.

by Nancy Sigsbee From Goshen, IN on August 14, 2007

I have been working with one particular employee at Wilshire Credit Coporation. While very informative she is very difficult to contact. I feel our account is as important as any other. Have been told most urgent take priority. What's ours? It's difficult waiting for days to hear from a creditor. Currently have a forbearance agreement pending that we will be able to meet but at the same time the attorney has sent us a notice of intent to continue with foreclosure and sheriff's sale process. Very cordial and seemingly concerned. At this point we are just waiting it out.

by Anonymous From Saint Francis, MN on August 10, 2007

had a problem with them before they wouldn't help but I was able to dig out on my own

by Mark Kimmerling From McKees Rocks, PA on August 09, 2007

I called and spoke to a member of their loan workout department who spent time to explain to me in order to set a repayment plan I needed to supply enough information to show I could actually maintain the home. They even provided me with numbers for credit counseling. Once I turned my finances around I was able to get on an affordable plan and should have my loan up to date in a few months. I think what most do not understand is you either have the money or you do not...if not what do you think a company is going to do? They obviously can not let everyone keep the home for free.

by Anonymous From Alma, MI on July 31, 2007

This company bought my mortgage from the original lender within 10 days of my home purchase. They are rude, demanding, and will not work with their customers, regardless of their claim to offer "workout" programs. I hope the subprime mortgage situation currently in the news sinks them. They are one of the worst companies out there - do the research on the internet - there are complaints everywhere about them.

by Anonymous From Philadelphia, PA on July 20, 2007

Difficult to work with. Always rude loan officers.

by K M Hunsaker From Sonora, CA on July 12, 2007

I was instructed to wait for a invoice instead I got a foreclosure notice rolled up and put on my gate.

by non-oklahoma From Collinsville, OK on July 09, 2007

I have finally washed my hands on my house. Sparing the details I was moved to another state, the house never sold I tried many times to work out issues with them; I finally Had and offer on the house that would pay the first mortgage in full and pay Wilshire up to 90% of the loan but they said no. guess they won't get anything now and were called ridiculous for not paying they choose to get nothing...I think I prefer to rent than buy

by Anonymous From Dallas, TX on July 08, 2007

Wilshire Credit Coporation went up on my monthly payments over $100.00 without notice to me...

by roffler From Mobile, AL on July 06, 2007

every time the say that a plan is worked out and you get some sleep at night they give you another loan officer who acts like she never heard of that plan we have never gotten behind before the hurricane we lost our business, and this is our second home going into foreclosure in 30 days, we make good money now but they wont let us start over they wont accept partial payment they are snakes

by the marra's From Hazel Park, MI on June 25, 2007

Wilshire Credit Coporation took my home right out of our names even thou we are still in redemption period they are snakes hope the attorney general will them

by Kevin From Sandia Park, NM on June 23, 2007

They are the most unpleasant and rude people to deal with. They say they want to help but then change their minds. You cant get a straight answer. I tried to pay them but the sent the money back, it wasn't enough. I want to pay my debt, but that doesn't seem to matter to them. They want the house.

by Michael Johnston From Muskegon, MI on May 15, 2007

Wilshire Credit Coporation says they will work with you and their idea of working with you is their way or no way. Plus they give you one loan officer after another and they give different answers and false hope. One is willing to set up payment plans when the other will say they don't do payment planes.So you are left out in the cold and be hounded every day on your loan.

by Anonymous From Medford, MN on April 12, 2007

This company is just out to get your money they will not work with you for a payment plan.