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Home » Companies » Mortgage Companies

Wilshire Credit Corporation


Logo wilshire,logo

About Wilshire Credit Corporation


They only Service loans, they are not a Mortgage Company.
From their website:
"Extreme agility doesn't just happen. It's a state of mind, of body, of attitude. At Wilshire, were extremely agile so we can offer the services, reports and responsiveness to help your business do its business."

Blog Entries about Wilshire Credit Corporation

  • I don't have a job, why won't they help me?
  • I need my payments lowerd
  • I need help working something out with WIlshire to avoid foreclosure
  • Who can qualifiy for a partial claim?
  • What can we do if we have an ARM to avoid foreclosure?
  • I can't get them to take my money that I owe
  • Can you negotiate my loan for me?
  • Another company like your selves ripped me off

Checked Better Business Bureau: Yes


Better Business Bureau Issues

From the BBB website:

"The Bureau processed a total of 108 complaints about this company in the last 36 months, our standard reporting period. Of the total of 108 complaints closed in 36 months, 47 were closed in the last year."

Read the BBB Report


Wilshire Credit Corporation's Contact Information

Phone:888-502-0100
Fax:888-502-0120
Address:14523 SW Millikan Way
Ste 200
Beaverton OR 97005

Wilshire Credit Corporation Success Stories from our clients:

We would like to demonstrate to you what we call success. When we save someone's home they are approved for a "Workout" with their Mortgage Company. The Mortgage Company will forward a contract for the client to sign going over the terms of the workout. This workout has many different options and terms. This is a small sample of some of the workouts we have negotiated for our clients and should give you an idea of what we can do for you. Please call us if you have any questions.


Files & Photos

File Name Description Size (KB)
pdfwilshire-repaymant-plan-peter-1178720982814.pdf Repayment Plan 95.01

Reader Comments & Ratings


Average Rating: starhalf starno starno starno star (1.6/5)


starstarno starno starno star by Salonie From Carson, CA on July 03, 2008

I am about to close an escrow deal with this company. Are you suggesting I pull out before getting tied down with them? Help! I need answers.

starno starno starno starno star by albert From Idaho Falls, ID on July 03, 2008

starting lawsuit against wilshire contact us at www.wilshiresucks.net

starno starno starno starno star by Marge McGill From Selma, NC on July 02, 2008

Also want to join class action.. contact us please mmcgill006@nc.rr.com, foreclosed on us,we fortunately kept ALL paperwork to prove payments to them, Moved from NY to NC after we lost the house,but are very interested in helping take this lender/servicer DOWN!!

starno starno starno starno star by daniel garcia From Laveen, AZ on July 01, 2008

starstarno starno starno star by Chad Ferguson From Mattoon, IL on June 29, 2008

starno starno starno starno star by Pamela Susan Farmer From Decatur, AL on June 29, 2008

How dare you people even have the nerve to stay in business and pass yourselves off as a "caring" company? You are the worst bunch of thieves I ever had the misfortune of becoming acquainted with. You literally stole my house and I hope you all burn in hell for your callous, hardhearted, nasty and filthy ways of doing "business". When you choose to keep an employee who had absolutely no busines working for you then you deserve everything bad that can happen to you. You are a disgrace, and I hope eventually everyone finds out about you. I am making it my busines to see that that happens.

starno starno starno starno star by susan From Medford, MA on June 27, 2008

I have to agree with what everyone is saying about wilshire they suck! I have never delt with a mortgage company like them before.Know body wants to work. I have done a short sale on my home in oct. of 07 it was hell for 7 months.I can't even begin to tell you how many times papers where faxed to them it was crazy and very stressfull. We finally got approved in April for a short sale now we still have the problem with I thought a short sale was you sell your home for the best price and the remaining is suppose to be forgiven debt. Wilshire is now saying we are responsible for the remaing debt on our home that we sold. It hurt our credit bad now we have a big remaing debt on our credit report and is now going to be hard for our family to purchase a more affotable home for us.Can any relate to this. I thought that was the whole idea of a short sale is that the remaing of the sale of your house wilshire is suppose to forgive. I think we have been scamed and we will be getting in touch with a lawyer and file a law suit. Wilshire has no right being in buisness they are rude ignorant and don't give a shit about peoples lives.

starstarstarno starno star by Eric Perron From Marlton, NJ on June 25, 2008

starstarno starno starno star by Anonymous From Freeland, PA on June 23, 2008

My wife had Surgery and I had to work closer to home to be home with her and our children and we fell behind on everything.Now that we are both back to work Wilshire dosent want to even talk to us they want all money!! How right is that? She already sends them $500.00 every two weeks isnt that okay? I guess not where they're concerned.

starstarstarno starno star by patricia nunn From Elk Grove, CA on June 22, 2008

this company does not work with their customers in a timely manner.

starno starno starno starno star by Anoynomous From Rincon, GA on June 20, 2008

I fell behind on my payments and could not keep up with them. I tried to sell the house-no ofers-awful housing market. Found an investor who moved into my house and did make some payments -they went up to 1800.00 a month because of the insurance-he fell behind on the payments and is now moving out because he cant afford them.Im taking him to small claioms court-he doesnt know this yet-but Im not being nice anymore! I have all my stuff in storage-My boyfriend and I worked on this house for months trying to get it ready to sell before I moved out of it. Now that the house is in foreclosure again-Wilshire is trying to work something out with me and is finally willing to work with me-probably becuase of all the bad publicity about them. I fnally have only one person to work with and the name of one person to work with.This is after sending in things that were constantly lost! This company is a mess-maybe they are finally realizing that they will be investigated because of everything they are doing to people.I have my house back, but it has been a long, very awful struggle-I dont want to go through it again!Im not even moving back in, but my daughters are! When you deal with them tell them you are hiring an attorney to deal with them. they will try an dwork with you then. GOOD LUCK EVERYONE! Dont give up!

starno starno starno starno star by albert morrison From Idaho Falls, ID on June 19, 2008

I am working on a class action to stop wilshire will have a website up by 06/25/08 the site will be www.wilhiresucks.net please vist and leave your story and contact info together we can stop them

starstarstarstarno star by Anonymous From Reno, NV on June 17, 2008

starno starno starno starno star by Realtor From Riverside, NJ on June 17, 2008

I have been working with another realtor to close a deal on a property that Willshire is now in control of. We have been trying for 6 weeks to get an answer as to whether they will accept the short sale. I understand that things take time and in this day and age with so many foreclosures it is a problem. However, no one calls you back, voice mail boxes are full, phone rings into eternity and no one answers. I was lucky enough to finally get the person I needed to speak with and she promised me that she would call the other agent involved in the case the moment we hung up. She did not. The buyers have been approved and been very patient but they have a deadline to where they can purchase this property or they have to walk away. We have an able , willing and approve buyer for a property that is going to go to foreclosure, in which case someone is going to loose a whole lot more money than what the current deal is offering. This makes no sense to me.

starstarstarno starno star by Janelle Alarid From Bernalillo, NM on June 16, 2008

starstarno starno starno star by Anonymous From North Hollywood, CA on June 14, 2008

Changed loan officers three different times and failed to pass on information from the real estate agent. Pure evil personified

starno starno starno starno star by Raquel McGee From Homewood, IL on June 12, 2008

starstarstarno starno star by Lisa From Lakewood, CA on June 08, 2008

My modification has been approved since May 3rd but I am a little frustrated since I still haven't recieved my documents to finalize the process, it will bring my payment down by $1100 a month. The whole process for approval was fairly easy but they just can't tell me exactly when I am going to get the paperwork, they just keep saying "shortly". Does anyone else have any input on how long it took?

starno starno starno starno star by Anonymous From Baton Rouge, LA on June 04, 2008

i feel the same they are the worst,everyone i have spoken to was rude they never return my calls till days later and the have the nerver to tell me i don't need to call more than once some one please let me knw if there is a class action lawsuit klacour@cox.net

starno starno starno starno star by Anonymous From Baton Rouge, LA on June 04, 2008

i feel the same they are the worst,everyone i have spoken to was rude they never return my calls till days later and the have the nerver to tell me i don't need to call more than once some one please let me knw if there is a class action lawsuit klacour@cox.net

starstarstarno starno star by jessica or chance joiner From Crowley, TX on June 02, 2008

starstarno starno starno star by sjg From Conyers, GA on June 02, 2008

The company is fine as long as you may your mortgage every month and before the due date. They only service loans and were of no help in trying to explore options that would enable me to lower payments or skip a payment

starno starno starno starno star by Melvin Gasaway From Bryson City, NC on June 01, 2008

starno starno starno starno star by Short Sale Listing From Las Vegas, NV on May 30, 2008

We are working out a short sale approval for our listing and the 1st mortgage holder is ASC and they responded to us and gave their written approval letter by mid-May. Wilshire's negotiator, Kathleen Bugansky said on May 22 that the Investors approved to release the lien for $7,300. I asked for the written approval letter to be sent to me and she said on Friday, May 23 that she has to wait until May 27 to be able to get the letter from the Investors. Called her several times, until finally I spoke with her yesterday and she said she will expedite it and contact the Investors. I waited for the fax, but still received nothing. Called her back yesterday, she didnt return my call. I finally got to speak with her supervisor today and he said that Kathleen noted on the account that the short sale was denied yesterday. She didnt even have the courtesy to call us and inform us why it was denied when she said in the first place was that the Investors approved to release the lien for $7,300 as a short sale payoff. The supervisor said he cant do anything about it until he speaks with her because Kathleen is out of the office today. He told me I'll have to wait until Monday. The problem is the 1st Mortgage cannot give us an extension and they will foreclose if we dont close escrow by June 16. Is there anybody who can help us?

starno starno starno starno star by Short Sale Listing From Las Vegas, NV on May 30, 2008

We are working out a short sale approval for our listing and the 1st mortgage holder is ASC and they responded to us and gave their written approval letter by mid-May. Wilshire's negotiator, Kathleen Bugansky said on May 22 that the Investors approved to release the lien for $7,300. I asked for the written approval letter to be sent to me and she said on Friday, May 23 that she has to wait until May 27 to be able to get the letter from the Investors. Called her several times, until finally I spoke with her yesterday and she said she will expedite it and contact the Investors. I waited for the fax, but still received nothing. Called her back yesterday, she didnt return my call. I finally got to speak with her supervisor today and he said that Kathleen noted on the account that the short sale was denied yesterday. She didnt even have the courtesy to call us and inform us why it was denied when she said in the first place was that the Investors approved to release the lien for $7,300 as a short sale payoff. The supervisor said he cant do anything about it until he speaks with her because Kathleen is out of the office today. He told me I'll have to wait until Monday. The problem is the 1st Mortgage cannot give us an extension and they will foreclose if we dont close escrow by June 16. Is there anybody who can help us?

starno starno starno starno star by am From Elk Grove, CA on May 29, 2008

Wilshire is the worst companny I have worked with. We fell behind due to a loss in job. This company will not help. I have asked for a modification due to hardship since Aug 07. They won't call back, they won't modify the loan. I have faxed then document after document. They have raised my mortgage by $800.00 since May 07. We need help and it is not fair that we ended up with the mortgage company because the orignal loan was sold. I have contacted my local news stations and Wilshire would not respond to them. After numerous attempt they contacted the news station and lied and stated that I never submitted document requesting a loan modificaton. They have the worst customer service. One minute they will take a payment then they tell me to wire it. They state that they have not adopted the President's plan. So what happens to us and our families? How do we explain to our children that we are losing our home? I all of us customers who are suffering could file a law suit against this company.

starstarno starno starno star by Mike Sandri From Visalia, CA on May 26, 2008

starstarno starno starno star by Mike Sandri From Visalia, CA on May 26, 2008

starstarstarstarno star by Deborah Smith From Casa Grande, AZ on May 26, 2008

starno starno starno starno star by Alec From Beaverton, OR on May 23, 2008

I have a loan with Wilshire, they are playing games with me and raising my payments every other month and I am behind and please let me know if anyone knows how to join the class action lawsuite. ashkankord@gmail.com

starstarstarno starno star by Warren Grayson From Hayward, CA on May 22, 2008

They are treating us fairly well....for now. There are a lot of unanswered questions.

starstarstarno starno star by GERALD BENNETT From Masontown, WV on May 21, 2008

starstarno starno starno star by Anonymous From Barrington, RI on May 21, 2008

starno starno starno starno star by Nicole From Rockwood, MI on May 21, 2008

We lost our home to fire--wilshire did their forced insurance thing and collected and is also trying to collect on our dwelling covereage for a double whammy. Nice for them--we lost everything guess we dont get squat. they tossed uut old loan-wrote a new one with a new number and are demanding to be paid again!! not only did both of us not sign the new loan agreement- but they never paid off the taxes..taxes are going up for auction feb 09 and were forfeited a month after new loan payment was due. That is so illegal. No idea how they are getting away with this. Contact blonde_n_brilliant@yahoo.com to see what lawyer says. unreal. doing away with the middle class folks. Shareholders are the only ones that matter...funny but I am also a shareholder--well not anymore now. Dicks!

starno starno starno starno star by Stephanie From Barstow, CA on May 15, 2008

I would like to know if anyone has placed a class lawsuit in California please contact me estefana_reyes@yahoo.com,

starstarstarno starno star by DJ From Menifee, CA on May 15, 2008

HELP! I want to save my house. My partner and I fell behind on our payments at Wilshire's Request because our payment was expected to jump from $3800 to $5300. We were told to not pay so they could modify the loan. This unfortunately was bad advice. We have been trying to get a modification since October of 2007. It's now May and not much has taken place yet. I call and call. No one ever returns the call and will not accept payments. They put my house in foreclosure status, but have explained they will take it out once the loan is modified. What do I do? I am thinking of hiring an attorney....

starno starno starno starno star by Tessa Dick From Crestline, CA on May 14, 2008

I can't get anyone to negotiate with me. They ignore my letters and all they say on the phone is, "Call us back next week" -- every week for months on end!

starstarstarno starno star by adrian abrego From Gustine, CA on May 14, 2008

starno starno starno starno star by Anonymous From Crown Point, IN on May 14, 2008

Has the Attorney General of the State of Oregon read these comments? Why is this company allowed to continue to operate like this?

starno starno starno starno star by Anonymous From Fall River, MA on May 12, 2008

This company is a joke! They have not yet started foreclosure, but they will no longer accept my payments. I have had 3 loan workout officers in 6 weeks, not a one of them has called me back. I fax them a request to call me everyday and I call them, morning, noon, ad night. One day I called 50 times, not an exaggeration, I am waiting for them to attempt to foreclose on me.....they are going to be so sorry!

starstarstarno starno star by carlos bastos From Mount Vernon, NY on May 12, 2008

starstarstarstarno star by doug shellhart From Bandon, OR on May 11, 2008

after my payment went up 400.00, I had a problum typing to keep this up

starno starno starno starno star by Anonymous From Virginia Beach, VA on May 09, 2008

AFS is helping me to get a loan modification,wilshire got all the paperworks they need since Feb.On mid April they said they need to schedule a BPO inspection and somebody is supposed to contact me to get a schedule for BPO.Until now BPO is not schedule yet,AFS is keep on contacting them about it.I already have a sale date,and we are asking to stop the sale date,but it is so hard to speake to the officer who is in charge to my case,everytime i call put me on hold for a long time or just a voicemail.I even left me a message but never call me back yet.This is so stressful can somebody help me or tell me what to do,pls!email me,girlie_sobrenilla@yahoo.com

starstarstarstarno star by Eyssielee Richardson From Browns Summit, NC on May 08, 2008

starno starno starno starno star by Anonymous From Hemet, CA on May 08, 2008

THEY HAVE NEVER ONCE CALLED ME. NOT EVEN WHEN I WAS 1 MONTH LATE.

starno starno starno starno star by Anonymous From Barre, VT on May 08, 2008

I too need to work out a short sale. the offer on m home will cover my 1st mortgage and abouto $18,000 of the 2nd - which is with Wilshire (only becasue the company I originaly started with sold my mortgage - and now the original co is out of business!). But theywon't accept it. Oh well, guess they will get nothing!!!!!

starstarno starno starno star by mike From New York, NY on May 07, 2008

Hello there, We got your Ad on here on your request for Loan,We can offer you a Loan suitable for you if you are interested in having it,Personal Loan,Small and Large Business Loan,Home Loan. We will offer you a Loan with a Low interest rate and we earn your business a very good Financial backups,Do contact me as soon as possible,if you are still very much interested in having the Loan. We await your reply. Representative 04: Quiana Vasquez Churchill Finance Inc. P O BOX 203 Tamarac,Fl 33321 USA Email.mike_pedro01@yahoo.com

starstarno starno starno star by Anonymous From Grove City, OH on May 07, 2008

starstarstarstarno star by Anonymous From Lima, OH on May 07, 2008

Wilshire has been rather patient with us as we have fallen behind on our mortgage payments.

starno starno starno starno star by Theresa From Oakland, CA on May 07, 2008

To Anonymous in Chicago, November 2007. We are a party to the Class Action lawsuit against Wilshire and I haven't received any information on the settlement yet either. Have you since your last post in Nov 2007? Please email me: beau_tee@pacbell.net

starno starno starno starno star by keith cunningham From Linden, MI on May 05, 2008

starstarno starno starno star by Anonymous From Alamosa, CO on May 05, 2008

starstarstarstarno star by tracy verduchi From Burlington, NJ on May 04, 2008

starstarstarstarstar by S. Y. Mitchell From Houston, TX on May 04, 2008

Wilshire worked with me when I got behind on my mortgage. They introduced me to the modification process. They were cordial in all of our conversations and I truly appreciate them. My loan modification was approved, my payments and interest rate have been lowered for 36 months. "This was God sent!"

starno starno starno starno star by KJ From Stockton, CA on May 03, 2008

My laon was sold to Wilshire by Countrywide when I tried to refinance Country Wide could still pull up my loan information. So Wilshire does just service my loan. I have attempted to work out a modification with them for over 6 months and the best they could do was drop my payment on both loans by asbout 100.00 dollars. When you say you can't pay they just threaten you with the fact that it will ruin your credit score. What I find ironic is after you submit the information requested they send you the same forms to complete over and over. I think the company that needs to answer is Countrywide they sold loans to Wilshire to service. My way of thinking is that everyone who is with Wilshire has a loan which represents a high risk category to the lender such as an ARM or an interest only loan and since they are a debt collector Countrywide so are souls to this devil of a company. If I don't get the service I require I am going to attmept to organize a meet at their headquarters in Oregon. People don't like bad publicity and if enough of us show are displeasure some lawyer who is trying to make a name for himself will step in for the consumer.

starstarstarstarno star by Anonymous From Paris, TX on May 02, 2008

Wilshire has really been patient with me and has tried many options. I appreciate their willingness to help in any way but I just can't seem to get caught up with all my other monthly expenses.

starstarstarno starno star by Ernest Babeu From Leominster, MA on May 02, 2008

starstarstarno starno star by skj From Angleton, TX on April 30, 2008

Anyone who is being serviced by Wilshire Credit and who originally had New Century Mortgage as their provider please read the following. It seems that many people are being foreclosed on to make up for Deutsche Bank losses. This bank is already in trouble for "predatory lending" and one judge in another city threw out all the foreclosures due to the fact that information had not been recorded on the homeowners deed to whom the lienholder of the property was. All this information is accessible online. Deutsche Bank (a German based bank) bought the mortgages from New Century in 2005. I would suggest you to send correspondence to the Federal Banking and Securities Exchange Commission. The bank had a pretax loss of 254 million euros (now $395 million) for the first quarter, its first loss in five years, after writing down $4.2 billion in tainted loans and mortgage-backed securities. Deutsche Bank had warned of write-downs earlier in the month, so they stirred less concern among analysts than the effect of the financial crisis on the bank’s day-to-day sales and trading businesses. Revenue was down sharply in traditional franchises of Deutsche Bank, like credit and equity derivatives trading. Its chief financial officer, Anthony Di Iorio, declined to reconfirm the bank’s earnings forecast for 2008, saying there was too much turbulence in the markets.

starno starno starno starno star by Sharon From Angleton, TX on April 30, 2008

STAY AWAY! THESE PEOPLE AREN'T MORTGAGE SERVICERS. THEY ARE A CREDIT AND COLLECTION AND NO PAPERS HAVE EVER BEEN SIGNED BY ANYONE WHO HAS THEIR MORTGAGE WITH THEM. IF YOU HEAR THEIR NAME, JUST RUN AS FAST AS YOU CAN TO GET AWAY FROM THEM!!!!

starno starno starno starno star by sj From Angleton, TX on April 28, 2008

Wilshire Credit is a "collection agency" not a mortgage company. They have lied to me for 5 months and I kerpt calling them but they would never call back. They are mortgage servicers although I'm not sure why because they are a credit and collection company. They sell your information to other agencies. I cannot understand why the people who work at Wilshire and see what Wilshire is doing are still there. It seemd as if there should have been at least one whistle blower by now. They have foreclosed on our home and my husband and I now have to file bankruptcy. Our payment was never the same amount. They have kept adding charges they do not account for and they have added insurance to our loan when we already have insurance. Because they are making money off their "high risk" insurance. This company needs to be stopped. They are doing whatever they want to do depending on who you talk to. I was called "stupid" and told me that I need to go find a decent job. They told me to go get some education.They then told me that I didn't need a home because I couldn't pay for one. That seems a little strange due to the fact that I have lived in this same home for 20 years. If Wilshire knows you have any equity whatsoever in your home they will take it in a heartbeat. IS THERE ANY ATTORNEY OUT THERE WHO WILL FILE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY? PLEASE PLEASE POST YOUR NAME SO ALL OF US CAN GET SOME KIND OF RELIEF/COMPENSATION AND SHUT THIS COMPANY DOWN. They have destroyed prople's lives by taking their homes needlessly. They say that when you know you are going to be late making a mortgage payment to call your mortgage company immediately. That doesn't work with Wilshire Credit. They also know when you make any complaint against them and they make you pay by retaliation. Isn't that illegal? This is a shim sham company to say the least and they should not be in business. Especially as a mortgage company.

starno starno starno starno star by marta serrano-colon From Orlando, FL on April 28, 2008

i was kicked out of my house because i did not have the full amount of money they asked for without any remorse. i was a single mom of four children the youngest one had just been born...i went thru the embarrasement of having church members come and help me move and find me a place in less than 24hours..

starno starno starno starno star by Anonymous From Dothan, AL on April 26, 2008

they will not return any of your phone calls and the supervisor is not any help they told me that they would work with me but they put me in foreclosure anyway. now i am trying to get a person on the phone but nothing but rude customer service reps

starno starno starno starno star by cruz guerrero From Chino Hills, CA on April 26, 2008

starno starno starno starno star by Anonymous From Fairfax, VA on April 24, 2008

My brother in-law had an ARM loan that started getting adjusted. Wilshire rep told him that it would adjust every six month. First adjustment was +$200. He went through the loan modification process without any success. Same story, took forever due to them constantly "missing documents". He is a Vet and was able to get a VA loan that financed up to 97% of the new loan amount. He was lucky to get a good appraisal on his property that allowed him to take out enough $$ on his new loan to pay them off and refinance. It also took them 1 week to get the payoff balance and he had to reschedule his closing twice. I would suggest people on this blog to try to refi if they can and see what the property appraises at.

starno starno starno starno star by Anonymous From Wadsworth, OH on April 24, 2008

We have had an ongoing problem with this company. They have put us in foreclosure 4 times. They do not answer or return calls in a timely manner. We requested a "payoff" and it took 3-4 weeks. The deal fell through with our house and we are right back in the same situation. We can not even sell the property to get away from them.

starno starno starno starno star by Linda R. From Syracuse, NY on April 23, 2008

Our mortgage was sold to Wilshire 15 mos. ago, and they still can't get it right. We waited SIX mos. to get a new escrow statement, and after umpteen calls and letters, only to discover after another hour's worth of phone calls with 4 people that no one could explain why our paymts. went up $400/month. Turns out we were shortfalled in escrow because they paid the haz. insurance, and didn't escrow for it from day 1 when they bought they mortgage from MLN USA .. not such a hot company either. And of course, the escrow shortfall was subject to accruing interest. And the shortfall --- they would NOT have brought to our attention until our next escrow statement due date (this coming JULY, 08). They were finally able to offer us a split payment, so that we only have to pay $200 a month more, but does someone there think we got a raise for $200/month ?? NOT. And then they hold back posting a payment so WE get reported as being late, and late charged, and now our credit report has a black hole in it .. it was once stellar credit, no thanks to Wilshire, who of course made $$$ by not posting the payment the day they got it. And not one person I've ever spoken to there actually OWNS their own home -- therefore, they haven't got a clue what the rest of us are on the line for. No wonder ... they are just RENTERS, what does it matter to them ?? If I could discharge this mortgage to another lender tomorrow, who is ready and able to answer questions with the RIGHT ANSWERS, it would be done in a heartbeat.

starno starno starno starno star by Anonymous From Staten Island, NY on April 23, 2008

starno starno starno starno star by kenneth bennett From Savannah, GA on April 22, 2008

they won't work with me, i had another mortgage co and they stole some of my payments and then sold my mortgage to wilshire.

starstarno starno starno star by Andrew Dresbach From Minneapolis, MN on April 17, 2008

starstarstarno starno star by Zina Kravtsov From Sacramento, CA on April 15, 2008

starstarstarstarstar by cindy From Sunfield, MI on April 13, 2008

i also have a loan with wilshire,but was vey pleased with the help i recieved from them they approved mr for a loan modification lowering my current interest rate by 3.75% which resulted in lowering my payment by almost 300.00 per month and froze it for 36 months allowing me a chance to get out of my arm i am in and saving my house everyone i spoke with when i called was pleasant and proffesional it did take several phone calls but i was very pleased with my outcome but do feel for the others who did not recieve this service

starstarno starno starno star by Monique Gentry From Pittsburg, CA on April 08, 2008

They just won't work with me on this. They said they could modify the loan but my payments would go up. If I can't pay this amount how can I pay something higher?

starstarstarstarstar by bingodc From Pittsburgh, PA on April 08, 2008

Unless Wilshire has the ORIGINAL note and the ORIGINAL Assignment to Wilshire for the note from the previous owner of the note, WILSHIRE CANNOT FORECLOSE! A corporation cannot take you to court for the benefit of another corporation! Look what the judge did in Flordia, Ohio and Nevada - he THREW OUT the foreclosure claims because the "new" owner of the mortgage note COULD NOT PROVE they owned the note. Judges no longer seem to be accepting the "Loss Note" excuse either! From what I've been reading most of these financial companies dont know WHO owns the note because it may be several investors.

starno starno starno starno star by Anonymous From Vallejo, CA on April 07, 2008

Im a third party working on a short sale. Unfortunately I have to deal with Wilshire. I called their main phone line and for some reason everytime they connect you to wait for the next representative, it rings for a long period of time. Ive waited on the line for about 15 to 20 minutes waiting to talk to a representative.. So i looked up their website to find another number and came across this site, finding all these complaints. WOW.. is all i could say. weeks before, I called to get a status of a document and finding out that they didnt receive it. what a bunch of crap. I got the confirmation from my fax saying that it did go through. Wilshire is the most stupidest lender that ive had to deal with. Ive encountered more crap from them but it's too much to mention. They dont care about you, they are just money hungry. GOD forbid that this situation comes across any of the WIlshire staff and their friends and family. They are very ignorant and rude. They talk to you like we are little 4 year old children. They shouldnt be mad and annoyed by our calls, after all they CHOSE the job.. dumb asses..

starno starno starno starno star by jwnuke From Broadview Heights, OH on April 03, 2008

I went through about the same thing you did with them I finally took my 401K money to catch up but they put it in foreclosure anyway and raised my payment to $1800.00/MO on my balance of $150,000 I am going broke fast . any info email me at jwnuke@cox.net

starno starno starno starno star by Pamela Farmer From Decatur, AL on March 24, 2008

Due to having the loan officer from hell, an employee of Wilshire I lost my home because she took it upon herself to put my loan into foreclosure after I had specifically fired her from having anything to do with my account. My accout number was 337499. I lost the home my mother left me because she did this to me after I specifically had her removed from having anything to do with the account. I talked to a guy named Kevin who agreed to work with me, and because I was 2 days late getting my payment wired to Wilshire she went behind his back and put the account into foreclosure one day after the due date. True, I had signed a paper stating that it would be in on a specific date, but I had talked to Kevin and he said it would be all right to be two days late. She had absolutely no right to do that, and as a result I lost my home. I think something should be done to punish her and if she is still an employee there should be firec. I cannot think of her name at this time but will look into my papers and find id. when I do, I will send the information to you. I thnk if you look at my account number you could find her name. She is a disgrace to your company and I hope something dreadful happens to her. If it were not for my brother, I would be homeless. Sincerely, Pamela Farmer My e-mail is pamfarmer1945@yahoo.com

starno starno starno starno star by Anonymous From Grand Rapids, MI on March 24, 2008

I am dealing with the same things as everyone else. I lose my lome on april 17th. I have someone who wants to buy my house through short sale but wilshire won't respond to anything. if anyone can give me any info or how to join this lawsuit please let me know asap. thanks

starstarno starno starno star by Leanne Orr From Durand, MI on March 23, 2008

I dont know much about how they operate but I would think recieiving some kind of payment is better than no payment. My husband and I are doing the best to work out the house so it doesnt go into foreclosure. But they told us they have did everything at their end.

starno starno starno starno star by chris Ridenhour From Ossining, NY on March 22, 2008

starstarno starno starno star by Kim Wilks From Golden Valley, AZ on March 21, 2008

starstarno starno starno star by Anonymous From Guthrie, OK on March 21, 2008

starno starno starno starno star by Anonymous From Poplar Bluff, MO on March 20, 2008

WE FELL BEHIND ON OUR LOAN, CONTACTED WILSHIRE FOR ASSISTANCE. THEY IMMEDIATELY ASSURED US THAT THEY WOULD HELP BY MODIFYING THE LOAN. WHEN WE TRIED TO CONTINUE TO MAKE PAYMENTS, THE SYSTEM WOULD NOT ACCEPT IT. THEY TOLD US TO NOT MAKE PAYMENTS DURING THIS PROCESS. OUT OF THE BLUE WE RECEIVED FORECLOSURE NOTICE, THE SALE WAS PUBLISHED IN THE PAPER BEFORE WE WERE MADE AWARE OF THE SALE DATE. AFTER NEARLY 2 WEEKS OF ATTEMPTING CONTACT WITH THE LOSS MITIGATOR, FINALLY HE ASSURED US AGAIN THAT THEY WERE NOT GOING TO FORECLOSE ADN THAT HE COULD GET AN EXTENSION TO COMPLETE THE MODIFICATION. THIS WAS 1 WEEK BEFORE THE SALE DATE. WE WERE NEVER NOTIFIED OF THE EXTENSION, COULD NOT CONTACT ANYONE, THEN OUR HOME WAS PUBLISHED YET AGAIN IN THE PAPER WITH NO NOTIFICATION. I FINALLY SCRAPED UP A NUMBER TO THE LOSS MITIGATION DEPT. AND NOW WE HAVE A 30 DAY EXTENSION BUT FOR THE LAST 3 DAYS NO ONE CAN BE CONTACTED. WE ARE ATTEMPTING TO REINSTATE THE LOAN BUT OTHER LOAN COMPANIES ARE TELLING US TO GET A LAWYER AND JOIN THE CLASS ACTION SUIT. I FEEL COMPLETELY USED AND FEEL FOOLISH FOR NOT RESEARCHING THIS EARLIER. THEY HAVE COMPLETELY SCAMMED US. WE HAVE $100,000 IN EQUITY IN OUR HOME AND WILSHIRE WANTS IT! CAN ANYONE TELL ME ABOU TTHIS CLASS ACTION SUIT? EMAIL ME AT amelia_lynne@yahoo.com.

starno starno starno starno star by Scott From Wheaton, MN on March 16, 2008

I am tring to save my house also.My wife and I currenty experiencing alot of the horror stories everyone is talking about.We would like to join in any class act lawsuit against Willshire.dklugman2001@yahoo

starno starno starno starno star by Mary Lundgren From Minneapolis, MN on March 13, 2008

Wilshire Credit has THE WORST customer service. They switched their on line and it's all messed up and they promised someone would call me within 5 days to get it fixed. IT'S BEEN 3 MONTHS, i'm still waiting. When I asked about the lock in plan that Bush has I was rudley spoken to by some gal that spoke to me like I was an idiot and she told me to 'shut up and listen to her'. yeah, it was a pleasent experience (sarcasam) I've had WFHM before too and they sucked just as bad, non caring personnel and rude.

starno starno starno starno star by Sara From Naperville, IL on March 12, 2008

I'm in the process of attempting to purchase a home in a short sale situation from Wilshire Financial. It's been months since I have submitted my offer and they just don't seem to be able to get their stuff together enough to get the home closed. I was purchasing through a special program established to help buyers in DuPage county, Illinois. A very expensive place to live, and special programs were established to help buyers get in. Due to Wilshire Financials inactivity I have more than likely lost my grant financing and may not be able to purchase a home at all because they have taken their sweet sweet time processing my offfer. They are awful!!!!!!!!

starstarno starno starno star by kay From Midway City, CA on March 11, 2008

Please help, they will not respond to my short sale, they lost it several times no responces,I don't know what else to do. my short sale specialist is working hard and at first I thought she was lying about not being able to get through to them and that they lost my file. I was blaming the wrong person! Can anyone direct us to the right person at Wilshire?

starstarno starno starno star by Sylvester Talbert From Katy, TX on March 10, 2008

When trying to refinance while I was employed, Wilshire only would state that they were a debt collection agency and servicer of my loan. They did not tell me they were my mortgage company until January when I demanded to know who was my mortgage company. They offer no options and not really concerned other than increasing interest rates and being paid on time.

starno starno starno starno star by deborah Sheward From Sparta, NJ on March 09, 2008

I am an attorney who has always done well financially, untill the trifecta of divorce, job loss and a truly catastrophic health situation did me in.

starno starno starno starno star by Diana From Chicago Heights, IL on March 05, 2008

I've been trying to modify my loan for four months. They are completely rude and incompetent. I have no idea what they are doing over there.

starno starno starno starno star by Anonymous From Cleveland, OH on February 28, 2008

starno starno starno starno star by Anonymous From Philadelphia, PA on February 26, 2008

Everyone contact the Banking Commission of your state also contact the Attorney General Office of your State. I am a senior citizen I had a 30 year mortgage. However, I have been paying this crazy had gotten a hold of my mortgage (I was never late in my payments. I too was sold to them) and I am 10 years past my original schedule of 30 years. Wilshire is a scam. Do what I have done, report them to the banking commission. Also, people, find out who your mortgage company really is. Even my mortgage company was a scam. Good luck to you all.

starno starno starno starno star by Jennifer Ashton From West Palm Beach, FL on February 23, 2008

Wilshire does not try to help. Their representatives are nasty and do not give any options. We tried on three occasions to work something out, including finding out who owns them and have been unsuccessful. They should be out of business for how they treat people.

starno starno starno starno star by Anonymous From Talladega, AL on February 23, 2008

starno starno starno starno star by J.D. From San Diego, CA on February 23, 2008

Wow! I'm not serviced by these guys, thank god. But has anyone reported these people to the state attorney general's office for prosecution? If this stuff is even half true that I read in here, the AG needs to shut them down.

starno starno starno starno star by Lost in LA From Los Angeles, CA on February 21, 2008

They killed out short sale by losing the file repeatedly for 4 1/2 months. The buyer walked. We brought them another offer and they lied about when my Realtor got them the paperwork they wanted. Six different people have had our file. They told us they don;t care if we go BK or if they accept the sale. Their workout reps also have no clue about the Tax relief Act Bush signed. I mentioned it to our rep and he told me I was lying. Morons.

starstarstarstarstar by Kathy Ellis From Omaha, NE on February 21, 2008

starstarstarno starno star by Anonymous From Deland, FL on February 21, 2008

starno starno starno starno star by Anonymous From Visalia, CA on February 16, 2008

They simply refuse to be helpful or understanding. It feels like they are doing us a favor by answering their phone, or being the mortgage holder. The are cold and calculating. I wish some else had this loan.

starno starno starno starno star by J G From West Palm Beach, FL on February 14, 2008

I have experienced all of the same negatives issues as the other people posting here. We have a house on the market for almost 1 year, finally get 2 offers -- not 1..2! that would be less than the mortgage. I have faxed, Fed Ex'd, Certified Mail 12 times and "the documents required for a short sale have not been received". They can have th fu**n house at this point. I have never experienced this lack of professionalism, administrative cluster ever! I think they have the career builder monkey running the company!

starno starno starno starno star by Diana From Akron, OH on February 08, 2008

i submitted paperwork for a possible agreement. I received the run around. It took weeks for someone to locate my file. There was finally one nice lady named Yvonne who tracked it down and reviewed my info from beginning to end. she thought things looked promising and advised me to follow up in few days after it was assigned to Jason. I followed up and he told me if "people like you would stop calling, i could do my job". I mentioned my approaching foreclosure date and he said "do not call me, i will call you" He was very rude and I did not feel he wanted to help me. He called back in 1 hour and told me he couldn't help me. He said I had a surplus of money and should have had more $ saved than I did. I hustled and scraped $1000 as a good faith payment and was prepared to pick up and he said "oh well". he was in a nasty,bad mood and had my fate in my hands. I am forced to file bankruptcy now. Wilshire will now be stuck with yet another house in a dead market to get rid of,, when they could have worked things out with me. Thanks Jason,, you rude jerk.

starstarstarno starno star by Scott Carpenter From Bradenton, FL on February 07, 2008

starno starno starno starno star by alan.d From Rockland, ME on February 06, 2008

hell before death !wilshire is not only a mortgage co....hey also are ocwen and wells fargo if only we had known his. we,ve heard nightmare stories about wells fargo. we also are in foreclosure shortly PLEASE HELP !

starno starno starno starno star by alan.d From Rockland, ME on February 06, 2008

hell before death !

starno starno starno starno star by Jacqie From Fremont, NE on February 06, 2008

I have been experiencing almost all of the above complaints also. An American Tragedy Company indeed.

starno starno starno starno star by Anonymous From Pleasant Grove, AL on February 05, 2008

My loan was transferred to Wilshire Credit Corp in November 2007. I sent my payment to Wilshire and I was told they could not accept it because I was behind on my mortgage payments. I was current. I received a letter in the mail stating I owed $8,802 which is due by February 2008 or my home will be foreclosed. I called several times and was transferred from person to person. No one knows anything. I thinking they are playing dumb so they can foreclose on my home.

starno starno starno starno star by Anonymous From Chesterfield, MO on February 05, 2008

Wilshire Credit Corporation is the absolute worst company to do business with in the world!!!

starno starno starno starno star by Anonymous From Pensacola, FL on February 05, 2008

Can never talk to the same person more than once. Paperwork is always being misplaced or lost. Given the run around to past the time by to get closer to a foreclosure.

starstarno starno starno star by Anonymous From Jonesboro, GA on February 04, 2008

starno starno starno starno star by debbie harris From Covington, GA on February 01, 2008

starno starno starno starno star by Tasha A From Homewood, IL on February 01, 2008

I have been dealing with Wilshire for the past five years and have been under repayment plans longer than I can remember and haven't gotten anywhere with doing that, and they make you think that are helping you and they really are not. I need to know what to do next and how to proceed before i lose my home.

starno starno starno starno star by charlotte lee From Amite, LA on January 30, 2008

I have faxed the information that was requested of me twice and still am told that they never received it. When I call to try to speak with a loan mitigator I am not allowed to speak with one. I am told that one has not yet been assigned. I can not understand that they only service oans, How can they help someone who has had financial difficulties overcome their difficulties if they can not roll arrearages to the end of the loan if all they do is service the loan. what does that mean? How can they service a loan if they can't help their consumer fix a problem quickly?

starno starno starno starno star by Anonymous From Snellville, GA on January 30, 2008

Wilshire is a horrible company because I tried to complete a loan modification as well as forbearance and haven't heard anything 3x's that I have completed this, I was inform that they have never received certain documents which is very frustrating and I am sending whatever I have to save my house and these late fees are crazy, stay away from this lender as possible.

starno starno starno starno star by mike From Lancaster, CA on January 30, 2008

im dealing with wilshire right now. they had bought my loan shortly after i had paid my 1st payment on my new house. well i fell into financial hardship and called to see if they would work with me, i mean i have been paying good on my note for 1 year straight. well to my surprise they are only a credit collector and and cannot modify my loan at all. what type of nonsense is that. i feel ripped off. if there is any kind of lawsuit or any advice on how to handle this company please let me know. mrclicious@yahoo.com other wards im going to try some legal avenues myself and let you folks know how it goes

starno starno starno starno star by Anonymous From Perris, CA on January 26, 2008

Horrible company, cause us to lose our home, hate them!

starstarstarstarstar by Robert Woodstock From Durand, MI on January 23, 2008

I have read many poor ratings on Wilshire, which include rude behavior and unwillingness to work with clients. Personally, I have felt that they have professional, respectful, and extremely patient under my circumstances.

starno starno starno starno star by Anonymous From Buckhannon, WV on January 22, 2008

they will not work with us they tell us different stories and when we filed a chapter 7 bankruptcy they would not accept any payments and now we are six months behind they want all the money by jan 31st or they will fourclosure on our house plus late fees and attorney fees can any one help us? jim s

starno starno starno starno star by Anonymous From Buckhannon, WV on January 22, 2008

starno starno starno starno star by cody handley From Saint Joseph, MO on January 19, 2008

received no information that Wilshire Credit Corporation was foreclosing and found out today by the paper they were selling it in three weeks on the courthouse steps

starno starno starno starno star by Anonymous From Howell, MI on January 18, 2008

starno starno starno starno star by Rebecca Roberts From Lewisville, TX on January 16, 2008

Worst mortgage company I have ever come in contact with- they are unwilling to assist and unbelievably hard to get in contact with. Never again...

starno starno starno starno star by Lauren From Lancaster, SC on January 16, 2008

I agree with all of you they are the worst ever. They won't apply your payment an let it sit in a suspense account meanwhile going on your credit that you didn't pay on time. I have right at $1,000 on late fees and property inspection fees I mean what is that?! And why? If we are paying every month.Our loan was sold to them so we had no choice. We currently have our house on the market and hope to rid them SOON. Our loan payment went from $700 to $920 over the past year! Run fast don't get involved!!! If any of you have any information on them lawsuits etc. please email me at Laurenmof2@hotmail.com. Thanks!!

starno starno starno starno star by Anonymous From New London, MN on January 15, 2008

we have asked for hardship and was denied

starstarno starno starno star by RONALD DYER From Cambria Heights, NY on January 14, 2008

CONSTANT VOICE MAIL NOT HELPFUL WITH GIVEN INFORMATION THEY ARE NOT HELPFUL, THEY ARE PROCESSING OUR INFORMATION VERY SLOWLY RIGHT TO THE DEADLINE, THEY ARE GOING TO MAKE US LOSE OUR HOME.

starno starno starno starno star by ELIZABETH From Tucson, AZ on January 11, 2008

I have been screwed over by Wilshire. I want to either get something started for a law suit or I want in on the class action. Can someone contact me with some information. Or can someone give some advise of what to do. thanks wccinformation@yahoo.com

starno starno starno starno star by Louis Younb From Lancaster, CA on January 11, 2008

very rude have talked to several people before I finally talked to one who I could understand. and finally made a repayment plan but I still get letters of being in default very bad com

starstarno starno starno star by Anonymous From Stockton, CA on January 11, 2008

starno starno starno starno star by Avis/ Robin Getting From Sioux City, IA on January 10, 2008

They are rude, refuse to work with you, or they set you up to fail, told us that we would have to pay almost 800.00 a month when our income was 1200.00 and that if we did not agree to those payments they would foreclose. Lucky for us we could borrow the money to catch up from family. But due to a job change we are behind again,and again they want to charge us HUGE late fees and extra fees to keep our house.

starno starno starno starno star by Anonymous From Fort Mill, SC on January 09, 2008

A nightmare...we had to file chapter 13 to save our home. Scary, mean and rude people. I pray to God that they are STOPPED!

starno starno starno starno star by Anonymous From Canyon Country, CA on January 06, 2008

The worst company I have ever dealt with. I dealt with them in the mid 90s and they had reported missing payments, and will not handle any disputes. Their inaccurate late reporting still on my credit report. The loan balance never reduced (up until we refinanced) and there were mysterious categories such as "escrow fees?" that were not disclosed in any of their Note or other loan documents (I work for a bank for a living). They have violated every Fair Credit Reporting Act imaginable! FTC will not do anything about the complaints I have submitted in the past.

starno starno starno starno star by kATHY From Duncannon, PA on January 04, 2008

i AGREE WITH ALL COMMENTS, i AM A SINGLE MOTHER AND HAVE STRUGGLED FLR THE LAST YEAR AND THEY WILL NOT WORK WITH YOU NOR WILL THEY EVER CALL YOU BACK. lAST APRIL THEY KNEW I WAS TAKING OUT OF MY TSP TO CATCH UP AND THE NEXT THING I KNEW IT WAS JULY TILL SOMEONE CALLED ME BACK. MEANWHILE, I HAD TO FILE CHAPTER 13 TO SAVE MY HOUSE.

starno starno starno starno star by Anonymous From Duncannon, PA on January 04, 2008

starno starno starno starno star by Tamra Perreault From Bastrop, TX on December 19, 2007

I have had the triple whammy with this. Not only have I been a victim of Ameriquest and Household Financial,I have been a victim of this non professional entity none as Wilshire Credit.I just finished saving my house from foreclosure ( I HOPE I HAVE SAVED IT)by paying back over $15,000 in the past year. But after calling Wilshire to find out what my payments are now and when they are due, I was told I had to pay another $1400.00 to reinstate my loan.I will be filing a complaint with the bbb in 3 different states and with the attorney general in my state. If anyone has filed a suit please e-mail me so we can talk. Someone has got to stop these people before we are all homeless. To see how bad it is, go to rip off.com and look at the 64 complaint letters and horror stories from other victims. Wilshire has got to be stopped.

starno starno starno starno star by Anonymous From Plano, TX on December 19, 2007

We have had several contracts with this company only to find out that they have put a charge off on our credit report. If this company is not a loan company, how can their modification department write out another loan as if it has been refinanced and throw 2 1/2 years worth of interest out the window? We have put over $30,000 into this loan and now from our new contract we are starting over with a new loan. And this includes from what they say are unpaid interest and fees from when they first acquired the loan. So, I still ask, what were we paying when we did the other contracts. We have still not received a statement of where any of our money has gone since Wilshire took over our loan.

starno starno starno starno star by Anonymous From Naugatuck, CT on December 14, 2007

THEY PUT A FORCED INSURANCE ON MY LOAN EVAN THOUGH THEY PAYED MY INSURANCE CO. AT THE BEGINNING OF THE YEAR. iT TOOK ME 5 MONTH TO CORRECT THIS THEN THEY PUT ME INTO FORECLOSURE. i WAS PAYING MY CORRECT AMOUNT BUT NOT THE FORCE INSURANCE WHICH THEY SAID CAUSE ME TO DEFAULT.

starno starno starno starno star by Anonymous From Columbia, SC on December 13, 2007

WILSHIRE JUST LIKE OTHER COMPANIES ONLY HAVE THE BANKS INTEREST AT HAND. IT DOES NOT MATTER HOW THEY GET THE MONEY AS LONG AS THEY GET IT

starno starno starno starno star by Anonymous From West Palm Beach, FL on December 13, 2007

I have been trying to do a short sale with Wilshire for over a year now. They have drawn out the process, sent my home to foreclosure sale twice which I stopped by filing Chapter 13. All this while they possessed an offer from a qualified buyer. Now 1 yr later, I called and told their rep I had another offer for $180K and they said I am not to bother sending the offer in as they would rather take their chances at the foreclosure sale. So they truly have the interest of their shareholders at the forefront.

starno starno starno starno star by Michael Guyton From Windsor Mill, MD on December 12, 2007