OCWEN

by agnes Polak From New Kensington, PA on July 24, 2008

All the Customer Representatives are very hard to understand, Most to do speak English well and you can get very confused. They also call 10 times a day, even after you have spoke with someone. I am really confused by this company. I am disabled and yesterday they had me on the phone for 2 hours, transferred me to 8 different people and I still do not know what is going on. Every time I speak with someone I get a different answer, and different solutions. I am very upset. They lie to you and also have false information in your files. Please Help?

by Jacqueline Rossi From Aston, PA on July 23, 2008

Nothing against Indian people but I cannot understand anyone from Ocwen.

by Anonymous From Summerville, SC on July 23, 2008

by stacy flores From Staten Island, NY on July 21, 2008

by greg ridner From Erie, MI on July 17, 2008

everytime i contacted them i got a different person and a different anwser! i have been lied to and misled,, i tried to get a loan modification but they saidit can not be done in time of the forclosure! they said it would take one to two weeks for a modification to get approved but would not push back the forclosure sale date, why i will never know.

by Anonymous From Hattiesburg, MS on July 10, 2008

Not willing to come up with a solution that works for OCWEN and myself.

by Anonymous From Chula Vista, CA on July 10, 2008

I think that a company should be a little more understanding and up front with people who aren't the actual borrowers and who try to make arrnagements to take care of someone else's arrearages.

by marsha From Spring, TX on July 08, 2008

Ocwen is a predatory lender and will use any method to put you in foreclosure and cashout your any equity you have built. YOU SHOULD AVOID DOING BUSINESS WITH OCWEN AT ALL COSTS !!!!!

by marsha From Spring, TX on July 08, 2008

Ocwen is a predatory lender and will use any method to put you in foreclosure and cashout your any equity you have built. YOU SHOULD AVOID DOING BUSINESS WITH OCWEN AT ALL COSTS !!!!!

by RUFUS LOTT,JR From Statesboro, GA on July 07, 2008

i have contacted them over 3months ago about my hardship only to get nowhere and to be put on hold for up to 20min still to talk to no one

by Sergio Ocampo From Memphis, TN on July 02, 2008

flat out worth for nothing...... reps... are rude....good for nothing...

by Anonymous From Duluth, MN on July 01, 2008

Very hard to work with and unable to reach suitable payment arrangements.

by Timothy Halpain From Georgetown, CA on June 25, 2008

Unwilling to work with us on a forebarren.

by JENNIFER SAYER From Ridge, NY on June 25, 2008

by JENNIFER SAYER From Ridge, NY on June 25, 2008

by Dan From Patchogue, NY on June 24, 2008

This is the worst company i have ever had to deal with. In 40 years of business i have NEVER had so many wasted hours on the phone. Why is no one shutting them down.

by Keith or Charlotte Smith From South Haven, KS on June 23, 2008

by Anonymous From Port Charlotte, FL on June 22, 2008

Last August 2007, we tried to work out an arrangement with them to modify our payments to a lesser amount. The rep I spoke said he couldn't do that because we were not behind on our payments. I told him that was the point...that I didn't want to be behind on my payments. I was recently laid off from my job and we were now a single income home. They were very unhelpful and made no effort to help us out. Now our home is under foreclosure and we are forced to move. This company is heartless and extremely unprofessional. May God have mercy on them!

by alan boyce From Westland, MI on June 22, 2008

by Anonymous From Rittman, OH on June 20, 2008

by Anonymous From Nichols, NY on June 16, 2008

by Anonymous From Galt, CA on June 13, 2008

by Fran From Tulsa, OK on June 09, 2008

OCWEN FSB was cited by the Office of Thift Supervision in 4-2004 for multiple servicing violation and had to enter a superviosory agreement. They debanked after that. OCWEN LLC becase successor in interest. OCWEN FSB and OCWEN llc have over 150 multidistrict lawsuits against them for various violation of Truth and Lending, RESPA, TILLA. Big, BIG BEWARE

by Anonymous From Elizabethtown, KY on June 04, 2008

The numerous times we tried to contact them they did not have anyone available that could speak or understand English. My parents are aging and my dad is hard of hearing. He could not understand anything they were saying. I believe their home offices are in India? How is that for customer service!

by Thomas O'ROURKE From Malden, MA on June 04, 2008

I have had an acceptable experience with Ocwen thus far. Communication is the key with this company, along with being proactive.

by loretta cannon From Newark, DE on May 30, 2008

by Anonymous From Rosedale, NY on May 29, 2008

by Anonymous From Grayslake, IL on May 27, 2008

put on hold forever when trying to contact them no one speaks English. I only refinanced with them because my wife passed away and original loan was in her name with a great rate. (I thought the ajustable rate was going to role over and I made a bad choice with the new lender. payments up $600.00 more per month

by Stella From Lawrenceville, GA on May 27, 2008

I had the same bad experience and I am not even in forclosure. These people are rude and beligerant. They tried to force a pmi policy and my taxes and insurance was already paid. We I told them last year I needed help with re arrangements on the loan they scared me so much that I picked up another job after working a 16hour shift. I am now leaving the second job. So be aware. This is not a company. It is a barcuda in the water waiting to bite you.

by DON WEDEL From Fresno, CA on May 26, 2008

by Anonymous From Sweetwater, TN on May 26, 2008

HOW DO WE GET THIS OUT TO THE PROPER LAW INFORMENT TO HAVE THIS COMPAMY LOOKED AT. I HAVE HAD THE WORST TIME WITH THEM. MY ORG LOAN WAS NOT WITH THEM. HELP US. WE WANT TO DO THE RIGHT THING, JUST WISHED THEY WOULD.

by Anonymous From Old Saybrook, CT on May 21, 2008

by Raymond Wilson From Southaven, MS on May 17, 2008

posting payments late,as to charge late fees that just keeps adding up,

by Desiree williams From Lockport, IL on May 15, 2008

I was very disappointed with this company, they offered me a forberace plan and snatched it away without any notice. They excepted the payments even though they started the forclosure proceedures.

by Anonymous From Janesville, WI on May 12, 2008

by Jane (Clifford) Stack From Minneapolis, MN on May 12, 2008

If I had a choice, I would not work with them again.

by kathy matthies From Belcamp, MD on May 12, 2008

by Carol Simkins From Dumont, NJ on May 09, 2008

There customer service representatives are very rude and treated us with no respect. They even tried to bully us into taking a modification that we could not afford. They promised us a modification that was great and then cancelled it out from under us.

by Anonymous From Saint Paul, MN on May 05, 2008

i HAVE TALKED TO NUMEROUS PEOPLE IN THE PAST MONTH AND i HAVE GOTTEN MANY DIFFERENT SOTRIES TO WHICH TODAY I STILL DON'T KNOW WHAT THE TRUTH IS. THEY ARE AN UNEDUCATED COMPANY.

by Catherine Jordan From Chester, MD on May 05, 2008

by Anonymous From Coraopolis, PA on May 02, 2008

they suck....period

by Anonymous From Gainesville, FL on April 29, 2008

by Anonymous From Harwich, MA on April 26, 2008

by Alan Boyce From Westland, MI on April 26, 2008

by Anonymous From Corning, NY on April 21, 2008

was told by ocwen that i could get on a forebarrance plan when i did they told me not to send first payment until february when i did send payment they told me it would only be $350.00 then in march payment would be $726.00 sent that payment in and before i could send in next payment they sent me a notice stating that i owed over $7000.00 in back payments. this company needs to be looked into

by m.from clarksville,TN From Clarksville, TN on April 20, 2008

by american taxpayer From Clarksville, TN on April 20, 2008

Ocwen company is deliberately trying to steal the equity from homeowners and someone in the government needs to help.

by tamara From Hopkinsville, KY on April 20, 2008

Ocwen is slowly stealing all the 25k equity from our home. They charge unfounded fee's, never credit payments, never credit payments on time. They make you hold 90+_ minutes. No one can speak clear and understandable English. They charge you for submitting payments on line or over the phone and then wont credit something sent in by mail in a timely manner. They take money from escrow account for tax payment but never paid the taxes. Then we had to pay our own 100.00+ taxes. Then when payment was late a partial payment was sent and the $1000.00 dollars was held, not credited and they would not take any payment but a full one. Then they said that they would make a forebarrance plan and guess what, they stalled for 3 months, telling me something different as to why the plan was not done yet. I then was served with a foreclosure when I have the man on tape telling me not to send a payment until forebarrance plan was signed. HUH, i never got one. But, I am currently loosing all the equity in my children's home. What a nightmare. I hope they can live with the fact that they do this to hard working Americans. Just wondering if anyone/employee working at Ocwen would do what is right and go to court, make statments to help consumers. Kentucky resident

by Michael Vickery From Monticello, MN on April 17, 2008

by Mark Hollingshead From Cedar City, UT on April 16, 2008

by Anonymous From Hobe Sound, FL on April 16, 2008

OCWEN DONT KNOW WHO THEY ARE FIRST IT IS OCWEN THEN IT IS HSBC.WHAT I RIP OFF LOAN COMPANY.

by Kathleen Taylor From Minneapolis, MN on April 16, 2008

I am reading all these peoples statements - OH MY GOD!!! It's like reading my life issues with them. Can't get ahold of them, or put on hold, representatives can bearly speak English, they want to talk fast and just get you off the phone, ending up with no answers in how to ACTUALLY save your home or in plain english terms -What do I need to do to act on a plan, get a written understandable plan. I end more upset and frustrated after I talk to them. I feel there statements of wanting to help people save there homes are lies. Why in this Country do we have to put up with, or why are these mortgage companies, allowed to be so dishonest? What recourse do we have? I feel helpless!! This is more than a nightmare! It makes me feel ill, everyday wondering when I will have to leave my home, all the hard work and money all of ocwens customers have put into there homes, obviously means nothing to ocwen!! We are people who have for what ever reason had hardships, and have been unable to keep up with the mortgage payments and have fallen behind. Everyone deserves a second chance, but I do beleive Ocwen - DOES NOT CARE. Ocwen at least get your facts straight and give us information, correct information, and stop your deception, and lies, we are on emotional rollercoasters with ocwen, how do you know what to beleive? Please tell us how a company,a mortgage company can get away legally deceiving so many people and taking there homes?

by Mary Lehnert From Woodland, WI on April 13, 2008

They do not call back-can't understand most CSR's-they read off of a script-uncalled for charges on mortgage bill.

by Melvin Grissom From Roseburg, OR on April 12, 2008

by Anonymous From Tucker, GA on April 11, 2008

No feed back after phone calls and some customer service reps. do not answer properly.

by Anonymous From Wolverine, MI on April 10, 2008

by Anonymous From Brandon, FL on April 08, 2008

by TAMIKA PATTON From Philadelphia, PA on April 08, 2008

THEY ARE EASY TO TALK TO AND WILLING TO WORK WITH YOU AS LONG AS YOU COMMUNICATE.

by Anonymous From Houston, TX on March 29, 2008

they would not put what I owe at the end of my loan.

by tired From Jacksonville, FL on March 28, 2008

I have no faith and no trust in any one in the mortgage industry dur to this currupt company.

by ron mendleski From Corpus Christi, TX on March 21, 2008

they worked with me by also trying to foreclosure several times

by Victoria Hershman From Tunnelton, WV on March 20, 2008

Everytime I tried to call them they told me to call someone else and when I did I had to leave a message and know one ever called me back.

by Anonymous From Windsor, CO on March 20, 2008

keep telling us they want to help, but when we call they give us the run around

by Moncy Varghese From Yonkers, NY on March 20, 2008

by Anonymous From Spartanburg, SC on March 15, 2008

by Anonymous From Cape Girardeau, MO on March 13, 2008

They were there to help when I need them five years ago, but to right a AMR with rates that adjust up like these, is not right.

by hiram&katrina kyser From Eastpointe, MI on March 13, 2008

by MARISELA ORTEGA From Tucson, AZ on March 10, 2008

by Margaret Bell From Saint Louis, MO on March 10, 2008

by BRUCE From Hobe Sound, FL on March 09, 2008

I WOULD LIKE TO KNOW HOE OCWEN IS GETTING AWAY WITH WHAT THEY ARE DOING.RACKING UP MORE STUFF ON YOU LOAN AND GETTING AWAY WITH IT.AND WHO EVER IS HSBC OH WELL DONT KNOW WHO YOU ARE AND YOU ARE NOT GETTING ANY MORE FROM ME.I ONLY KNOW OCWEN LOAN COMPANY.AND I BLESS ALL OF YOU ON THIS LOAN COMPANY WHAT EVER THEY CALL THERE NAME.I TILL SAY WHAT THEY DID WAS WRONG AND SOON THE TRUTH WILL BE TOLD.OCWEN IS A RIPP OFFF//////NEVER HAD A PROMBLE UNTIL MY HUSBAND GOT THIS LOAN COMPANY. AND YOUS KNOW HOW TO HURT A PERSON BY TAKEING THERE HOME.I SEE SO MANY PEOPLE OUT THERE LOSEING THERE HOMES GOD KNOWS WHO I RIGHT AND WHO IS WRONG AND OCWEN I DOING WRONG TO PEOPLE AND SOON THEY WILL BE HEARD ABOUT .I AM WAITING FOR THAT DAY.WELL GOD BLES YOU ALL

by NIcole Mendoza From Dacula, GA on March 09, 2008

I have tried several attempts throughout the years to have them help me w./ my mortgage. I have had no help.

by Anonymous From McKeesport, PA on March 08, 2008

by jennifer trotter From Vale, OR on March 04, 2008

they just don't care, the are just in it to screw with peopls lives, beacuse they know they have the upper hand,you either pay or lose your home!!!!!!!!

by Anonymous From Vale, OR on March 04, 2008

we have tried to conact them ,since we had our hardship,i was on hold for 47mins , and all i could get to talk to me was a recording ,asking me to hold on a few more mins,i tried every time i could ,i left messages, and know one would return call, and when i wasn't callin my husband was.we are in an ajustable rate of almost 12% and our payment are $880.00 per month our house is woth about 90,000. our loan is for 65,000. we hope you can really help us, thank you so much.

by Anonymous From Murrieta, CA on March 03, 2008

I never got to talk to the same person and they never seemend to care about me or my house

by Anonymous From Osawatomie, KS on March 02, 2008

Every time my wife has talked to someone from Ocwen that have upset her so bad she gets ill. They won't work with anyone I want this company shut down. We are not rich but I want my kids to live in the only home they know. someone hear our plea and HELP US!!!!!!!!!

by Anonymous From Racine, WI on February 29, 2008

by Ranaye Sallgren From Muskegon, MI on February 28, 2008

by victor simpson From Detroit, MI on February 27, 2008

by Joan From Felton, CA on February 26, 2008

Ocwen Bank is the worst mortgage company in the world. I am a DISABLED WOMAN on Social Security Disability, worked for many years, Ocwen has me on a forbearance payment that takes ALL of my income. Nothing left for food, utilities, anything. They would not answer any of my mail or questions. They just keep jacking up the forbearance plan. They want my house! WHY AREN'T THESE PEOPLE TAKEN OUT OF BUSINESS?

by Anonymous From Hobe Sound, FL on February 26, 2008

WHAT OCWEN IS DOING AND GETTING AWAY WITH IS WRONG AND FOR ME THEY NEED TO BE STOPED.I HAVE READ SO MUCH ABOUT THIS COMPANY.WHAT THEY HAD DONE TO MY WIFE WAS WRONG THE LOAN WAS IN MY NAME AND KNOW THEY TURN AROUND AND TRY TO PUT IT IN MY WIFES NAME.WHEN I GOT THE LOAN FROM OCWEN THEY TOOK HER OFF FOR NO REASON AFTER SHE HAD SIGN PAPER TO FIND OUT WHEN HER HUSBAND DIES SHE WOULD HAVE TO PAY THE LOAN OFF.TO ME OCWEN OR WHAT EVER YOU CALL YOUR NAME HSBC THAT I DONT KNOW.I ONLY KNOW OCWEN LOAN COMPANY I GIVE YOU A BIG BIG 0 AND BAD AND POOR.WENT TO COURT AND THEY HAD THERE WHY WHEN THEY DID NOT SHOW UP AND EITHER DID THERE LAWYER AND THE JUDGE GAVE THEM THERE WHY AND THAT IS HOW THE LAW WORKS THATS BULL.

by REGINA From Hobe Sound, FL on February 26, 2008

I KNOW OCWEN IS DOING WRONG AND WHAT WENT WRONG IN COURT ON 02/04/08 HOW THE JUDGE TOOK THERE SIDE WAS WRONG.I GUESS IF YOU HAVE THE POWER AND MONEY YOU GET YOUR WAY.I AM NOT GOING TO GIVE UP UNTIL I KNOW OCWEN DID WRONG TO OUR HOME. THEY WILL SCREW ANY ONE THAT THEY COULD I TOLD MY HUSBAND I HAD A FUNNY FILLING ABOUT THIS COMPANY.I HAVE A FEIND THAT IS GETTING THE SAME THING FROM OCWEN LOAN COMPANY OR HSBC WHAT EVER THEY ARE CALLING THERE SELFS. YOU NEED NOT GIVE UP ON YOUR HOME YOU NEED TO FIGHT THEM TO SAVE YOUR HOME.WE HAD OTHER LOAN COMPANYS AND THIS IS THE FIRST LOAN COMPANY THAT KNOW ONE SHOULD DEAL WITH BECAUSE THEY ARE A RIP OFF.I AM GOING TO FIGHT FOR MY RIGHTS AND LET THEM KNOW THEY HAVE DONE WRONG.I BLESS YOU ALL

by Jerry Goodman From Grapevine, TX on February 25, 2008

by Patrie Torre From Orlando, FL on February 25, 2008

they are trying to work with me but could use your expertise.

by Anonymous From Hainesport, NJ on February 25, 2008

by KATHY TURNBAUGH From Altoona, PA on February 23, 2008

I have explained my situation to these people and have tried to work with them, but they don't care that I have a 16 year old daughter with multiple health problems who comes first. She has been in the hospital no less than twice a year for the past 3 years, causing lost time from my job and of course, many medical bills.

by Anonymous From Hammonton, NJ on February 20, 2008

by GINA LESSHAFFT From Mount Washington, KY on February 19, 2008

by Nataraj.V From Mankato, MN on February 18, 2008

The HR at Ocwen Bangalore India is to say the least, horrible and with extremely poor skills in even a basic activity such as screening. Good Luck, Ocwen, in attracting good talent into your firm.

by Robb Ellis From Newmarket, NH on February 15, 2008

by LSB From Fulton, KY on February 12, 2008

ok, so it's not just me... my hold time was 457 minutes... I think that's 10 hours. Maybe they could answer their phones if they gave more Americans some jobs.

by wow From Bradenton, FL on February 11, 2008

has anyone on here from Florida reported these turds to the atty gen office? so you request a loan modification and they give you a forbearance with a higher payment and the same rate? wow what a deal. these comments are unbelievable and i assure you they will be investigated. here is a resource for you all to send info to. http://www.mortgagenewsdaily.com/mortgage_fraud/report_Florida.

by BRUCE®INA MONTIGNEY From Hobe Sound, FL on February 08, 2008

I DONT SEE HOW A JUDGE COULD GO ON WITH A HEARING WITH OUT A REPORT FROM OCWEN LAWYER.AND THEY ARE GOING TO TAKE OUR HOME IN 60 DAYS.MY HUSBAND JUST HAD A OPERATION TO HIS BACK AND THEY DONT EVEN CARE AND HE HAS DIABETES.I WAS SO LOST WHEN I WALKED IN THAT COURT ROOM AND WE HEARD THIS FROM THE JUDGE.WE COULD NOT EVEN SPEAK OUR RIGHT NOTHING.I GUESS OCWEN COULD GET AWAY WITH ANY THING THEY GOT AWAY WITH OUT THE REPORT.AND THE JUDGE DID NOT EVEN LOOK AT OUR CASE WHY?

by Lisa From Colorado Springs, CO on February 07, 2008

Ocwen has no interest in customer service. They are calling me every day, multiple times a day, requesting a payment that isn't late. I know, they called this morning about a complaint I made on the 29th and they confirmed my payment is not late. It is nearly impossible to actually reach someone. They purchased my mortgage just about 2 years ago and have been a nightmare ever since. I've never defaulted, and have only been late once in the past 27 months.

by Anonymous From Norristown, PA on February 06, 2008

by Rodney Cochran From Grand Prairie, TX on February 05, 2008

Unresponsive; telephone wait times of 3 hours; if you can leave a message,(normally full)no one calls back; no response to repeated emails;

by scott white From Pottsville, PA on February 05, 2008

it's like OCWEN sets us up to fail

by REGINA From Hobe Sound, FL on February 03, 2008

OCWEN IS A BIG RIP OFF.THEY WILL TAKE YOU HOME.AND I DONT KNOW WHO HBCS IS OCWEN IS TRYING TO HIDE THERE NAME SO WATCH OUT FOR OCWEN.I THINK OCWEN NEEDS TO BE STOP FROM RIPPING PEOPLE OFF.THEY HAVE SCREWED ME OVER SO WHEN I GO TO COURT ON MONDAY I WOULD LIKE TO KNOW WHY.I AM GOING TO FIGHT THEM ALL THE WAY UNTIL I GET ANSWER FROM THEM.I BLESS YOU ALL AND DONT LET OCWEN GET AWAY WITH TAKEING YOUR HOME FIGHT FOR YOUR RIGHTS THATS THE LAW GOOD LUCKY

by No Longer a Home Owner From Memphis, TN on February 02, 2008

Ocwen is everything that other customers have said on this site, and so much worse. I never made late payments to Ocwen. I always sent my payments early. In order to create a situation where my payments would be late, Ocwen "lowered" my interest rate, and reduced my payment on their statements. For six months, I continued to pay the amount stated in my loan documents. I believed that Ocwen was up to no good. When I called them about the lower payment, they said that a "new law" was passed that required them to lower my payment amount and interest rate. After 6 months, when I didn't take the bait, they brought my interest rate and payment amount back up. When I called them, the rep let me know that "someone" had made a mistake, but since I had made all my regular payments, I didn't have to worry about late charges! Wasn't that nice of them! Ocwen is horrid. They were the secondary lien holder on my loan. RCS aka Aames was the first. I couldn't make the payments when the interest adjusted up, so I saved my money, moved into an apartment, and let the home be foreclosed on. I didn't know what else to do. Memphis Fair Housing, NACA, and other companies/organizations were just too slow to help. I hope that others will be able to get help. It's a shame that hard-working people are made to seem like irresponsible, careless consumers who mismanage their money, when in fact it's the mortgage companies who are charging ridiculous fees that force homeowners into foreclosure.

by Brendalynn Taulelei From Spanaway, WA on January 31, 2008

Ocwen is the worst mortgage company out there. They were unwilling to work a payment plan with us where we could repay the amount we were behind on. They've allowed us to sign a forbearance plan that is $400 above our original payment. We really can't afford it, however are afraid they might foreclose. We'd really rather sell the house, pay them off and start fresh. With additional fees they've charged, now they're saying we owe $10K when we started with only being 3 months behind amounting to $6K+. Their website is misleading because the solutions they offer are impractical. They're making money off people through foreclosure, which is just not right! It is very hard to reach a live person when calling the 800 number. After 30 minutes of waiting, you get someone who's rude and unwilling to work out a plan. What tell you one day isn't the same thing they tell you the next day. Someone needs to put them out of business.

by R. S. From Turlock, CA on January 30, 2008

Ocwen had both our 1st and 2nd mortgage, sold off our 2nd and never notified us, then that company never notified us. I had to do all the calling and after 3 months of calling Ocwen I was finally able to get a name and phone number for the "so called company" that bought our 2nd. I called them, they didnt respond, then after 3 months they call only to tell me I am 10 months in the rear!!! I said "Where the hell have you been, you have had my account how long, and you have never sent us anything??" Why are we the bad people when these mortgage companies can buy and sell of our loans like its just one big corporate game of Monopoly!? We live in fear daily that they will come from the dark and foreclose on us. Now my latest research again with no help from Ocwen shows that the company Ocwen sold our 2nd to, is now out of buisness and bankrupt, and to top it all off, Ocwen never paid our property taxes from the 1st tax payment of 2005, and when we called to complain, they sold off our 1st mortgage telling us there is nothing we can do to help you, you didnt make the payments and we DID!! They posted our payments on both accounts how ever the hell they felt like it, and in the end have more legal rights then any of us stuck with their lousy, unprofessional and probably unlicensed loans!! OCWEN SHOULD NEVER HAVE BEEN ALLOWED TO BE IN BUSINESS AT ALL!!!

by Lventura From Stone Mountain, GA on January 28, 2008

ocwen only solutions is the forbearance and it ended it up being 400.00 more if i am already having trouble with the regular payment what makes you think $400.00 more will help

by Anonymous From Salt Lake City, UT on January 26, 2008

Ocwen is the work company I have ever dealt with. My oldest daughter had a heart transplant and I was unable to work for over 1 year and my husband had to work less to help out with our other 4 children. I tried to work out something with them and they were horrible. They told me I needed to pay $4400 and overnight ti so my home would be foreclosed on. I got a bank check for $4400 and overnighted it I have the receipt from the post office that it was delivered and who signed for it. The check has cleared the bank and Ocwen is still claiming they have never received it, and they don't know anyone by the name of the person who signed for it. They foreclosed on us and sold our house at auction and I have no idea to this day where my payment is. Do not send them any money they are crooks. We are now going to try and sue them.

by Vicky From Woodstock, GA on January 25, 2008

Go straight to the top, I finally had my breaking point with this company and contacted the 3 top officers there and actually had a response within 30 minutes AND I spoke to someone who was NOT from India! Here's the info, I don't care about how many emails they get, I know they have put all of us in a terrible situation. Here you go and best of luck, no one should ever have to deal with foreclosure. William.erbey@ocwen.com ; ronald.faris@ocwen.com ; scott.anderson@ocwen.com

by anonymous From Englewood, FL on January 25, 2008

Ocwen mortgage sucks Nobody speaks to you about anything there all they do is charge you more and more money Forbearance plan Never Again It has affected my credit so bad I had one and i paid on time every month they are still listed me late I hate this company I want to see them go Down!

by Anonymous From Saint Petersburg, FL on January 25, 2008

I have a home in St. Petersburg that is currently in foreclosure. Ocwen is my loan servicer. When I first began to fall behind in my mortgage I attempted to contact Ocwen. I was met with hold times that amounted to hours. I have been on hold and the company has closed for the day. When you leave a message and ask to be called at a certain time and number, they call your home with a voice activated message asking that you call them back. Emailing them doesn't work either, all you receive is a form reply. I finally took off from work in September to endure the wait. After 3 hours I was on the line with a live rep. I asked for a loan modification that would place the past due payments at the end of my loan. They flat out refused to discuss this option. Instead I was offered a forbearance that required a payment of $2700, and then 12 monthly payments of $1580,$350 more than my regular mortgage. When I received the contract I realized that the increase was a forced escrow account for taxes and insurance. I stopped doing escrow about 5 years ago when I refinanced with a sub-prime mortgage company I have paid my taxes and Insurance on my home for the last 5 of the 13 years I have been here. I took another day off from work to speak with someone. The rep told me that they were forcing the escrow because I was behind on payments, I argued that my taxes and insurance were paid, he said it didn't matter. So how am I to catch-up on my back payments? That's up to you, you can send extra money on top of the $350. This was crazy. I questioned how this was to help me, and the rep said the forbearance would stop the foreclosure for up to an year. When asked what happens after the year, I was advised they would proceed with the foreclosure. This made no sense. Then as a scare tactic (I guess) on the day the payment and contract were due, I was served with the foreclosure. For the last month I have tried to enlist the help of Hope Now but they are a joke. I received a letter from them saying they could help. I call the number and it is to Ocwen. I get the real number for Hope Now and end up talking to a counselor for NovaDebt. She is useless. Again I spend time on the phone with her trying to reach Ocwen. She says she will email them, they email back that they tried to contact me and left a message and for me to call them, which is a lie. The rep is of no help. She says she would get a supervisor involved and call me back. It has been a week since she said this and I am still waiting.

by sherry berrett From Brownsville, WI on January 24, 2008

Ocwen is quick to rope you into what looks like a do able situation but you get bills that are huge and unobtainable to pay and it keeps mounting until you can't make the payments much less the back due when you try to refinance you credit isn't good enough anymore your trapped taking whatever they give you. Never go with a mortgage company like Ocwen no one is ever there to answer your question or help and most of the time you can't understand what they are telling you

by Anonymous From Hobe Sound, FL on January 22, 2008

I LIKE TO KNOW WHO HBCS WHEN OCWEN IS MY HUSBAND LOAN COMPANY/AND I CANT SEE HOW THEY ARE GETTING AWAY WITH A LOT OF STUFF JUST KEEP ADDING THINGS THAT YOU DONT ASK FOR.AND SAY THEY LOST YOUR LOAN PAPERS WHAT KIND OF LOAN COMPANY IS OCWEN.I GIVE THEM A (F) NOT (A). THEY ARE VERY BAD LOAN COMPANY.I AM ON THE TILE BUT NOT THE LOAN I DONT SEE HOW THEY COULD GET AWAY WITH ALL THIS BULL TAKING PEOPLE FOR A RIDE.

by Seymour eaddy From Red Lion, PA on January 22, 2008

I got for a new home buyer I am not sure what to really expect

by Anonymous From Bergholz, OH on January 20, 2008

by Anonymous From Portland, OR on January 19, 2008

Ocwen is truly a TERRIBLE company to deal with. They call before the mortgage is late with HARASSING, continual calls and DO NOT LET UP! My mortgage was sold to this company and I would NEVER want to have to be stuck with them ever, again!

by Miss G. in CALIFORNIA From Moreno Valley, CA on January 18, 2008

OCWEN is truly the worst. I have tried calling and they sure seem not to understand when you need HELP but sure understand when they are trying to get a late fee from you. I sent in my payment 7 days before it was due & they said they didn't receive it till 11 days later...got charged almost 90 dollars in late fees. The following month I sent my payment certified & return receipt....guess what I sent in on a Monday & they received it on Thursday!!!! I have asked for paper work to try and lower my payments and I have yet to receive the PACKET. I tried to ask for advice and help...he couldn't help me. I tried to ask them if they refinance...and they said NO!!! My husband has lost his job, we have 3 children and I cant afford the payments by myself. THEY SUCK...If anyone has something open in trying to close them out of business please let us ALL know. Our mortgage was given to them without our knowledge!!

by David Lang From Charlestown, IN on January 18, 2008

they are terrible to try and talk to. OCWEN acts like people are not allowed to make mistakes.

by LaWanda Calhoun From Chicago, IL on January 16, 2008

by Anonymous From Kittery, ME on January 15, 2008

by Anonymous From Roseville, CA on January 13, 2008

We have not been able to contact anyone. We have been trying to contact them before we got to the point of not being able to make our payment.

by donny taylor From Weirton, WV on January 13, 2008

our mortgage has continued to go up even when we were already late on payments they increased it, then they did a contract to supposedly save our home,the payment went up from 475 to 500,we was able to scrape up the first payment then Christmas came and now were in foreclosure,i haven't received no certified mail telling us they were foreclosing,instead a man showed up looking at our house to see if it was still occupied, and telling us they were foreclosing,pretty ignorant if you ask me.We received a bill for $2,900 dollars since we couldn't make our December payment of contract,then a knock at the door a few days later as i told you.My wife is home every day raising our children so i know we haven't missed any mail,as of phone calls,i have made several to ocwen and after an hour on hold and a couple messages we haven't heard nothing from ocwen,only the man that came to look at our house

by Monique Krawczyk From Union, NH on January 11, 2008

by davis From Mesa, AZ on January 10, 2008

i have tried emailing them and calling them. i have been on hold over an hour every time i try to call. one time i got thru and then they said there system was down and that i would have to call back. i asked if they could call me back so i did not have to be on hold again and was told no. tried leaving a message for a scheduled call back and never got one. have emailed them several times with no response. did an online forbearance request and never got a reply. probably moving towards foreclosure now because i cannot get a hold of them

by Anonymous From Chicago, IL on January 08, 2008

Every time I speak with a representative, I hang up frustrated. I never speak to someone with strong English skills, I have tried working with them on several levels and their communication efforts are awful. How a company like this can still be in business is way beyond me. How can a company have wait times of over 73 minutes to speak with a representative? It is unthinkable!!!

by Debra From Sanford, FL on January 04, 2008

I tried to get through to them by phone & website. Phone was hour wait, website came up error on page. I then wrote to them & got no response other than my monthly bill & then served with foreclosure papers. I have been told you MUST contact your lender, how when their contact forms to do work & writing gets no response?

by E.W From Greeley, CO on January 02, 2008

I have a variable loan with Ocwen and they have raised my interest twice since June, 2007 to 11.25%. They won't work with me and are asking $7,000 in late interest and are starting foreclosure proceedings on my home.

by jennifer From Norwalk, CA on December 29, 2007

ocwen is horrible they act they are going to help and stick people in these forbearance agreements that people can't afford.they reported us 30 days late when we were not and screwed up our credit.we called them for help they don't help.filed hardship with them and they do not respond.

by jennifer From Norwalk, CA on December 29, 2007

yeah they stuck us in this forbearance agreement we pay 400 extra on the mortgage which is 3200.00 so we pay 3600.00 and yet they tacked on all these late fees and marked us late every other month when we were not.we filed hardship they don't respond and want to charge us 8000.00 to get out of forbearance they don't help you they make it worse they want all of us to lose our homes.something needs to be done about this company they are crooked.

by L Beall From Stevenson Ranch, CA on December 09, 2007

PLEASE, PLEASE, PEOPLE!! Stay away from Ocwen bank! They are crooks! Bottom line!I don't own a home now because I'm afraid to buy and my loan ends up with them! NO WAY IN HELL! I HATE OCWEN BANK!!

by Regina From Breesport, NY on December 01, 2007

Ocwen bought our mortgage from Embanque without our knowledge and raised our interest rate to 10.5%. We have been trying for years to get away from them but on our credit report they always say we are behind so no other bank will touch us. I have never received an answer that I can understand when I've called them. They constantly hold my checks and then charge me late fees!! I send my check out about a week before it's due and they don't process it for for 10-12 days later. When I complain I'm told I can do a payment over the phone for an extra $10.00 charge. I wonder what would happen if everyone who had a mortgage with them stopped paying until they straightened up. Could you imagine how many homes they would have to try to foreclose on and what would happen to their stock? Hummm.....

by livin the american nightmare From Richmond, VA on November 28, 2007

You should forward it the website and akk found pages to your attorney general,Governor, Senator Presidential candidate. You should also track all of the pac money being paid to legislators and Banking Committee Lobbies that allow this to happen. The increases are artificial in order to pay for their consumer debt. Behind OCEWEN are the nameless faceless Investment Banks in China, UAE and India. They pay millions to their favorite govt people and worse lend them money at low low rate rates . This is just the beginning. If you believe George and Dick give a rats ass about you keeping your home guess again.

by Anonymous From Bay Minette, AL on November 27, 2007

I fell behind on a forbearance agreement, had the money to catch it up, but they are foreclosing on my property anyway. They do not have any compassion for anyone or anything. They don't want to help you. they only want to make money. They might understand the severity of your situation if they understood and could speak English!

by CATHERINE HOLLOWAY From Naugatuck, CT on November 26, 2007

I FELL BEHIND ON PAYMENTS DUE TO JOB LOSS AND HAD TO GET HELP . EVEN THOUGH I SIGNED THE FOREBEARANCE PAPERS AND SENT THE SIGNED PAPERS IN FOR THE NEW $$ A MONTH I STILL GOT COURT PAPERS IN FOR DEFAULT ON FAILURE TO APPEAR. IV LOST EVERYTHING THIS YEAR AND I CANT LOSE MY HOME. WHERE WILL MY FAMILY GO? THEY TOOK OUR MONEY AND STILL TAKING OUR HOUSE. BEWARE OF THEM THEY WILL ROB YOU TOO.

by Anonymous From West Palm Beach, FL on November 20, 2007

Worst company to work with. Do not even consider working with this company.

by debbie From Natrona Heights, PA on November 09, 2007

your company SUCKS you are nothing but evil your CEO is the demon

by REGINA From Hobe Sound, FL on November 03, 2007

If this stars are for ocwean i give them a 1 FOR worse not a five.I give a 5 to the people that need help.....

by REGINA From Hobe Sound, FL on November 03, 2007

Ever one needs to get together a close ocwen down they are ripping off a lot of people and they need to be stop.I had other loan company's and ocwen is the worst place to get a loan. We all need to stop them from ripping off people.lets stop ocwen fight for your rights.they will take any ones home they don't care.you could email me at floridarm1@aol.com.Save our homes from this loan company

by Anonymous From Bakersfield, CA on October 28, 2007

they do nothing but lie.their solutions are not even dealing with

by zepp From Bakersfield, CA on October 28, 2007

awful, awful, they put us in the same program. i cant get away from them. i am being held hostage. can anyone help us

by Pamela Wagner From Palm Bay, FL on October 22, 2007

Although advertising that they want to help, the payment plan they offered was too high for us.

by Anonymous From Denver, CO on October 17, 2007

Very hard to deal with. They do not understand English.

by Anonymous From Smithtown, NY on October 17, 2007

We have tried several times to work with Ocwen. Now our house is in foreclosure and I am going into bankruptcy. Each time we have tried to work out a forbearance agreement, the payment have gone up. We are now expected to pay 100? Yes our payments are now doubled. Consumers need help from someone. My loan was taken out with another company and bought by Ocwen. What recourse do we have.

by victoria From Woodstock, GA on October 15, 2007

I've just been on the phone with Ocwen 45minutes regarding a forbearance plan they put in to place for me last month that was in effect until Jan. 2008. Now I'm being told my payment has doubled.. what was the sense in the forbearance plan then? I will probably lose my home now.. you would think they would want to help at this time with foreclosure rate so high, the last thing they need is another home to try and collect on. I feel sick to my stomach and I can't stand talking to people I cannot understand. I told the rep to give me a number to speak to someone in the states.. then I was transferred and the call was dropped. Sickening.

by Anonymous From Feeding Hills, MA on October 09, 2007

by Anonymous From Harwich, MA on October 08, 2007

I can not work with them they have no heart i will loose my home

by Dani D From Pocatello, ID on October 04, 2007

I have never dealt with a company that is so awful to deal with! They don't care about anyone. Calling is a nightmare. The wait time is usually over an hour! They have not made one effort to help us keep our house. Now we are having our house taken away and there is nothing we can do. Ocwen should burn

by Anonymous From Romulus, MI on September 29, 2007

I had my loan sold to Ocwen about 3-4 years ago. They are the worst company in the world. Their Customer Service calls all go to India. You can never speak with a US rep. I have an ARM that has adjusted up $750 in 1 1/2 yr. I have tried to re-work my loan and I am told my Ocwen that they will not due that even though their website claims they will