OCWEN

by Tony From Lillington, NC on February 05, 2012

Ocwen is worst company. I have ever done business with. They are horrible. Stealing my home

by Donna From Lillington, NC on February 04, 2012

They are stealing my home from me and my family with fraudulent fees. Please help!!!:(

by Fe Eden Nera From Glendale, AZ on January 30, 2012

by Anonymous From Kennesaw, GA on January 27, 2012

"SHAME on the US Government" for ALLOWING this company to ever exist. You CANNOT talk to anyone who speaks/understands the English language. Everything appears to be read from a script. They even call non-stop and when you answer the phone....they say nothing. They REPEATEDLY send the same documents in triplicate, stately that they have not received your submitted paperwork/documents. Well... YES THEY DID! They submit to you NONE of the documents that YOU ARE REQUESTING (over and over) FROM THEM. What a total embarrassment for the US Housing/Mortgage Industry. SHAME!! SHAME!!

by Stop Ocwen From Ripping people off From Las Vegas, NV on January 26, 2012

PLEASE CONTACT THIS WEBSITE AND POST ABOUT OCWEN Ripoff Report.COM THEY WILL CONTACT THE MEDIA

by OCWEN IS FRAUD From Las Vegas, NV on January 26, 2012

THIS IS A COMPLETE NIGHTMARE, I HAVE NEVER DELT WITH A COMPANY OF THIS CALIBUR, OCWEN BOUGHT MY LOAN FROM LITTON LOANS ....I HAVE 2 LOANS 1 ST AND A 2ND I WAS NOT PAST DUE ON MY 1 ST BUT IN ORDER TO GET THE LOAN MODE I HAD TO BE 3 MONTHS BEHIND ON MY 2ND IN ORDER FOR LITTON LOANS TO LOAN MODE, THEY SOLD THE LOAN TO OCWEN IN THE MIDDLE OF THE LOAN MODE, OCWEN EXPLAINED I WAS 8 MONTHS LATE ON BOTH LOANS , KNOW 1 SPOKE PROPER ENGLISH THEY ASK ME TO DO A DEED AND LIEU AND TO SHORT SELL MY HOUSE AFTER I SENT CONFIRMATION THAT 8 MONTHS WAS FALSE, HORRIBLE YEESSHHA KNOW 1 SPEAKS ENGLISH , I HAD 1 OF THERE REPS TELL ME I HAD EQUITY IN MY HOME AND ITS 268% LTD .. UPSIDE DOWN...THEY LEFT MY PAYMENTS AT WESTERN UNION NEVER EXPRESSED THEY THEY WERE THERE , TOOK MY PAYMENTS AND ATT. THE BIGGER PAYMENT TO THE SMALLER PAYMENT THAN ATT. SMALLER PAYMENT TO THE BIGGER PAYMENT AND SAID I DIDNT PAY THE CORRECT AMOUNT... THIS IS JUST WRONG EVERYTIME THEY MAKE AN APPT 3 WEEKS THAN THE PHONE HANGS WHEN THEY CALL , THEY JUST HANG UP IM DOING EVERYTHING IN MY POWER TO FILE SUIT....I CANT TAKE IT... LITTON SOLD THESE LOANS FOR A LITTLE OF NOTHING THATS WHY THEY ARE FORCING PEOPLE OUT OF THERE HOMES , BECAUSE THEY PAYED NOTHING FOR THE HOMES IM NOT GOING OUT WITHOUT A FIGHT...WRITE LETTER 2 THE MORTGAGE DIVIONS SO THEY CAN GET SMAKED THEY CANT AND WILL NOT GET AWAY WITH THIS!

by Erica Ellis From Gaffney, SC on January 26, 2012

Was with Litton Loan, was screwed over by them for two years and eventually it went to court and was dismissed by the judge...I was told my loan was dismissed as well as charged off. Then my loan was apparently sold to Ocwen. I didn't even know, no-one notified me. Once I found out that Ocwen had my account, I called them to find out what is going on. The first rep pulled the "your in the foreclosure state" and need to remit payment asap. The second person I spoke to said that I needed to Modify. The third person I spoke with informed me that I was charged off and although it was a debt, it was not in foreclosure, because it had already been written off as a tax write off with Litton, Ocwen has bought the loan to try and settle for a lesser amount to collect for Litton. Now why the heck would I pay someone who's only going to give a portion to the person who screwed me to begin with, and on top of that...IT SEEMS ILLEGAL FOR THEM TO FORECLOSE ON ME AFTER ANOTHER COMPANY HAS GAINED FUNDS AS A TAX RIGHT OFF ON MY PROPERTY, for another company to try and collect on it. Isn't like them getting paid twice??? ANYWAY, CAN THEY FORECLOSE ON MY PROPERTY IF THE FIRST BANK THAT FILED SUIT AGAINST ME HAS BEEN DISMISSED AND IT'S CHARGED OFF???

by BR From Destin, FL on January 26, 2012

Have been trying to get a payoff on a second mortgage for over 6 months. The bureaucracy is out of control. Nobody can find the loan as well as no response from the research department.

by Anonymous From Glen Rock, PA on January 26, 2012

by Anonymous From Veneta, OR on January 21, 2012

by Jon Doe From West Hollywood, CA on January 15, 2012

This is a repeat post comment but its advisable anyone reading it contacts there congressman as quickly as possible. All of the comments are the same so obviously its true...it even has happened to me. Respected ALL ( i am from Mumbai ex employee Ocwen financial i want to reveal truth to all of you, you all have been Conned, this Ocwen financial is located in India, Mumbai and Bangalore My friend works their Facts- They(Agents) are given targets ,they make you purposely delay , so that they can earn Late fees and other charges and Agents get incentives for that ,they are earning hefty profits and distributed among them, they don't want to help you, they want to close the matter as fast they can, so they can recover money as fast as possible by foreclosure. They complete their target, earn incentives. MY friend tells All Agents in India fool you, they don't understand you, they read from script, they want to complete their targets 1)By Foreclosure if u can't pay anything 2)increase your interest rates or due date that is what their targets and they get incentives on Caution : they will try to make you delay so that you end up paying high interest, other charges And most important thing is that they are misusing your personal data. they are sold misused and sold for pennies, your identity is in danger, The agents there can't understand your problems, communication gap etc,do you understand their Accent

by Chris From Gosport, IN on January 13, 2012

After hearing all of this i am scared to death for my situation. This piece of crap company bought my loan a year ago and haven't been paying the taxes on one of my parcels so we informed them that it was going to tax sale over a year ago well as you can guess we received a letter saying it has been sold. Now after hearing over a dozen times that they are reviewing the situation and will contact me in 4 to 5 business days i am stuck. If i could get a hold of someone who can speak english i would really tell them what i think. So not sure what to do next except contact my lawyer.

by Anonymous From Columbus, OH on January 11, 2012

Ocwen is the WORST company out there. They bought out loan from Litton while we were in the middle of a short sale. Didn't honor that sale. So, we started the process over. Long story short after denied short sale because they never could find documents i finally sent the docs via certified mail and they accepted the short sale. Now, Ocwen is not listed on the chain of title so the closing can't happen. How can they threaten to foreclose on my home when they aren't even on the chain of title. And of course, no one there can tell me who has the title. The customer service rep all but told me their business is to foreclose on properties. They are a scam and should be outlawed in the US.

by Jackie Rodzen From Broomfield, CO on January 03, 2012

just google Ocwen lawsuits

by Sara Kephart From Aurora, CO on January 03, 2012

This company is the most fraudulent, underhanded, lying, thieving company on the face of the earth. They have stolen money from our escrow account, lied about payment dates, charges false late charges, reported false late payments to the credit bureau, and caused our family so much undue stress. Whatever you do, do not get involved with Ocwen in any way!!

by frank smith From Heath, OH on January 01, 2012

these people just raised my payment $100.00 more per month I have never missed a payment in the 8 years i have been with them am going elsewhere some one needs to do something about these crooks

by jose perez From Beachwood, NJ on December 31, 2011

by no name From Overbrook, KS on December 29, 2011

horrible experience, everything everyone has said has happened to me too. Stay away from these thieves, wish someone would have warned us, I feel really stuck, don't see a way out of their grip for the next 15 years. Unless I win a lottery or something,LOL. It's a Nightmare!!!

by Anonymous From Tobyhanna, PA on December 28, 2011

by Kris From Hampstead, NC on December 21, 2011

Unbelievable liars, cheats, forgers and fraudsters. Servicer's have no rights and they know it. I have forged doc's and plenty of paperwork to prove it, if the judge is honest!

by Alva Cunningham From Elyria, OH on December 14, 2011

They still cannot tell me who owns the note on my house. My loan was transferred from Litton Loan Servicing to them November 1, 2011. Along with the transfer, my Assignment of Mortgage is fraudulent.

by Anonymous From Bridgeport, NJ on December 02, 2011

by Anonymous From Whitney, TX on November 28, 2011

Refuses to respond to anyone and refuses phone calls. you either get hung up on or left on hold until the phone disconnects

by JUDY MCDANIEL From Greenup, KY on November 19, 2011

by ndelcarmen From Boynton Beach, FL on November 18, 2011

Ocwen's insurance department gives people like me who are current on their mortgages the run around, even after submitting to them mounds of paperwork. It is difficult to speak to anyone with a normal phone line, unless you call India. Their insurance specialists each have a different story. I say all OCwEN CUSTOMERS JOIN TOGETHER. sTOP PAYING THESE CROOKS...

by Linda Liphardt From Clayton, NC on November 14, 2011

I have had medical issues in the past with other mortgage companies, and was always able to work out a reasonable agreement, but the amount they are asking for is enough to put me out of my home. I am a 65 year old widow, with social security and a part time job, this is unacceptable. September is the first time I have been over 30 days late since my husband passed away two years ago.

by Anonymous From Ellenwood, GA on November 08, 2011

by Anonymous From Belleville, IL on November 06, 2011

This company is impossible to deal with tried everything to make a deal on the house with a buyer standing buy. But they wouldn't deal with me the realtor the real estate broker or my husband. Even asked about property swap since I was leaving town no answer.

by sidney l dalton jr From Elyria, OH on October 31, 2011

I was sick with a heart problems and i try to talk with them and ended up file bankruptcy and lost everything and i was switch from another broker and sold to them and it went crazy with higher loan went from 865 to 1,000

by Anonymous From Ellenwood, GA on October 29, 2011

by LaToya Dixon From Jackson, MS on October 26, 2011

by Anonymous From New Orleans, LA on October 25, 2011

by Anonymous From Raeford, NC on October 25, 2011

I have an account specialist handling my account and my account gets so far behind because she do not send me any type of information letting me know if my payment change or nothing and it seems like every three to six months I have to come up an large amount of money to get my home out of foreclosure and I am tired of it cause it can be avoided but she takes her time about calling me. I just need some help!

by Anonymous From El Paso, TX on October 24, 2011

by Anonymous From Orange, CT on October 18, 2011

I had my loan service sold to Ocwen from Saxon. Right away they told me I was behind and I showed them I was not. It is impossible to talk to these people as they do not understand English nor do they speak it very well. It is not possible to talk to the same person twice. Ultimately I had to call the banking commission for CT for help. They even blew off the official for a while, talk about low lives. They should be put out of business as they are incompetent.

by Anonymous From Hurricane, WV on October 17, 2011

by Anonymous From Fort Lauderdale, FL on October 09, 2011

by Anonymous From Azle, TX on September 28, 2011

They just took over my mortgage from Litton Loan and I have tried calling and can't get to anyone and I have not received any contact from them.

by MARIA From Auburn, MA on September 27, 2011

I READ Everyone's COMMENTS AND I AM AFRAID TO ACCEPT THEIR MODIFICATION. I ASKED TO SPEAK TO SOMEONE IN AMERICA AND THEY WILL NOT LET ME. I AM GOING TO FILE CHAPTER 13 TO PAY THROUGH THE COURTS. I AM CONTACTING THE MORTGAGE LICENSING BOARD IN MASS AND FL AND I AM WRITING WASHINGTON A LETTER. WANT TO LET EVERYONE KNOW THAT OCWEN IS NOT A MORTGAGE HOLDER THEY ARE SERVICING IN DISGUISE FOR WELLS FARGO IS ONE. BEWARE PEOPLE TAKING OUT LOANS WITH WELLS FARGO IF YOU MISS A PAYMENT THEY WILL SEND YOUR MORTGAGE TO OCWEN FOR SERVICING. WELLS FARGO SHAREHOLDERS SHOULD KNOW THAT THEY ARE NOT LETTING PEOPLE PAY THEIR LOANS. THEY ARE JUST TAKING HOUSES

by Anonymous From Washington, DC on September 11, 2011

Respected ALL ( i am from Mumbai ex employee Ocwen financial i want to reveal truth to all of u,U all have been Conned ) , this Ocwen financial is located in India ,Mumbai and Bangalore My friend works their Facts- They(Agents) r given targets ,they make you purposely delay ,so that they can earn Late fees and other charges and Agents get incentives for that ,they r earning hefty profits and distributed among them,es they don't want to help you, they want to close matter as fast they can ,so they can recover money as fast by ,foreclouser , they complete their target ,earn incentive s.MY friend tells All Agents in India fool u , they dont understand you ,they read from script ,they want to complete their targets 1)By Foreclosure if u cant pay anything 2)increase your interest rates or due date thats what their targets and they get incentives on Caution : they will try to make u delay so that u end up paying high interest s, other charges And most important thing is that they r misusing your personal data,they r sold misused and sold for pennies , Ur identity is in danger ,The agents there cant understand ur problems , communication gap etc,do u understand their Accent

by Anonymous From Stone Mountain, GA on September 01, 2011

by Anonymous From Hacienda Heights, CA on August 29, 2011

by Anonymous From Locust Grove, GA on August 27, 2011

Anyone that has legitimate issues with Ocwen who live in Georgia and willing to share costs for an attorney, please contact me at. We refinanced our loan and they are screwing up the transfer, they have harassed us every week, send us notices of default and have our dollars. please contact if you are serious and want to participate in getting at these idiots

by Anonymous From Byhalia, MS on August 19, 2011

just go to ripoff report and you will see.

by carl roach From Brooklyn, NY on August 16, 2011

trying for two years to get a modification i can afford to this date no luck my mortgage keeps going up i am at the point of loosing everything

by Jacqueline Cortes From Bayonne, NJ on August 02, 2011

They have not care in the world about families going though Financial Issue more the less if you have a Disable Child or Adult... Everyone you speak to is every hard to under stand them since they are all India People.. If I can change my Mortgage company I would in a heart beat...

by Anonymous From Cary, NC on August 01, 2011

by Larry Coffey From Houston, TX on July 27, 2011

HomEq was my mortgage company, they more than double my mortgage payment in 3 months without giving a reason. They refused my insurance and charged outlandish amounts for insurance. I tried to get a change to the amount with, it didn't happen and I could not afford the new payments. Ocwen assumed the the loan at the current rate that HomEq and they're producing their own information.

by Anonymous From Centralia, WA on July 25, 2011

They are the worst, took them over a year to do a loan mod, as the people in India kept losing the paperwork, apparently not smart enough to keep it all together. Then once we did the mod and everything was done, they did not may my prop taxes or insurance like they should have! Now, I am in 'default' on my mod, so, they will probably take the house. Fortunately I have done NO improvements to the house in the past 2 years I have been fighting with them, so they really won't want the house back. I would suggest that ALL of you contact your US Senators and Reps about Ocwen, numbers count, and if 10,000 people complain, it will be noticed how they cheat people. I would also contact the House committee on financial services, the financial institutions and consumer credit members specifically, calling them doesn't take much time, and complain about Ocwen, ask them how to file a formal complaint. Do NOT stop complaining to elected officials, the BBB, the Attorney General of your state, etc, especially if they are foreclosing on you with no notice!

by DANNY From New Port Richey, FL on July 23, 2011

THEY STOLE MY HOUSE BACK IN 99 OVER Insurance PROBLEMS WHEN I HAD INSURANCE THE WHOLE TIME THEY ARE CROOKS AND I CANT believe THEY ARE STILL Aloud TO DO THIS

by Anonymous From Sebring, FL on July 16, 2011

OCWEN SUCKS. They can shove my house up their butt. I'm done with them.

by Anonymous From Highland Park, NJ on July 09, 2011

They are crooks no 2 ways about it ! the misrepresented the loan to a women that worked her whole life and paid the house we have deed . This is an outrage i need real legal help the BBB has over 20,000 complaints and rip off dot com has even more they lost a class action lawsuit but we will only get 1000 what about all the money they are currently and in the past have robbed! NJ property taxes are high enough it was told to be a 102 to 120 max and rates on only 20k were going be 3.9 not 9.9 she lied and then my mom thought she was a NICE LADY (she's a high school dropout who had no business doing this) then forced me to sign and i was told the same lies but i wanted a lawyer to look at the loan and she said don't waste time on this GREAT Opportunity! on 20k - 289 a month we have paid at least 7k and the loan is still 20k plus the fake fees they add as they please once they said we didn't pay property tax and put 1900 more on are loan its crazy we need help

by Anonymous From Sebring, FL on July 07, 2011

by Anonymous From San Antonio, TX on July 04, 2011

very difficult to contact to talk with a real person.

by jamie From Phoenix, AZ on June 27, 2011

Ocwen screwed up everything,they sent me a modification that was due back February 1 2011 and i didn't get it until april,then they said i was denied because it wasn't back in time?WTF! Ocwen is the most terrible company i have ever ever ever dealt with!!!!

by MARY From Kingsport, TN on June 23, 2011

Ocwen has been very good with me and my family. They have always tried to help and work with us in every way possible.

by Anonymous From Houston, TX on June 06, 2011

They truly do not care. I've tried so many times to work things out with them especially with the outstanding balance. I can afford the mortgage but cannot afford the payments that I am behind in one lump sum.

by Anonymous From Arlington, TX on May 29, 2011

The worst people that I have ever tried to deal with. I have tried to modify, seems useless dealing with these people.

by jose Denogean From Yuma, AZ on May 23, 2011

the best and always trying to work hard in helping me and my family.

by Beatrice Atkins- Green From Decatur, GA on May 16, 2011

I'm going to take the fifth until I pray

by Jerked Around From Redding, CT on May 13, 2011

The Connecticut Banking Department that supposedly protects consumers ENABLES these crooks to perpetrate their crimes against consumers. Total Joke, don't bother, you'll just be jerked around by more jerks.

by Harassed in GB From Glen Burnie, MD on May 13, 2011

well, I tried to post here...not sure how long it takes, but I am not going to repost my long story. All I can say is if you get a call from 1-866-549-9190 it is National Union Fire Ins Co Pittsburgh PA. You can call them directly @ 1-212-770-7000 and complain about OCWEN ruining their business by trying to make people take their insurance. This is the company they are trying to PUSH you into buying their Insurance, although you already have insurance.

by Harassed From Glen Burnie, MD on May 13, 2011

Lol...they called me AGAIN the other day and said it was about "your payment is late". I told him we were not behind on our payment, and asked if they got my last payment. he said "I am not sure, let me check. Give me a minute to get into our system". I laughed, and said "you don't know if I am even late, do you?". He said "no, let me check". After months of being harassed by OCWEN trying to sell us some other insurance, I finally went to their site and submitted a complaint. We have asked over and over and over again to be removed from their call list, because we didn't want to buy anything. Below is their response: _________________________ The Office of the Consumer Ombudsman for Ocwen Loan Servicing, LLC (Ocwen) would like to take this opportunity to thank you for your recent email regarding the above reference loan. The Consumer Ombudsman was created to provide Ocwen's customers with a resource to assist with unresolved concerns and issues. We are sorry to hear of any unsatisfactory experience you may have had with Ocwen. Ocwen strives to provide each customer with the utmost in customer care and professionalism. In order to keep our borrowers informed of the products and services that may be beneficial, Ocwen allows several third (3rd) party companies to include promotional information with the Account Statements or to make marketing calls. If the borrower obtains any of the products or services, Ocwen is able to include the premium payment with the mortgage payment for the convenience of the borrower. As a consumer, you have the right to decline the services that are offered to you. How you may have agreed to this specific product or service depends on the specific vendor. Sometimes if you request information regarding a product or service, by not subsequently responding to the vendor to decline their offer, you automatically accept the product or service coverage. Pursuant to your e-mail, we have updated our records to cease all the solicitation calls to your attention. _________________________ my response back was to email them back. In my email I told them that I had blocked their number. The end result...lol...they called from another number at just after 8pm last night. This company calls every day 1 -2 times daily. It got to the point where at 8:02 am I would simply pick up the receiver and then hang it up. There is a class action lawsuit against this company, just type it into your browser and contact the attorney ASAP, because it is going to Court this month. Also, they do not have the right to contact you to sell you anything, although they think they can. Go to the National Do Not Call Registry and file a complaint. This is the worst company I have ever dealt with, and I am really tired of their calls. My next step is to change my phone number that I have had for the past 13 years.

by Anonymous From Bellevue, MI on May 09, 2011

by Gone From Lawrenceville, GA on May 06, 2011

I was current and they took my house. No notice,,Nothing,,Found out when someone told me my house was for sale,,,you can't make this up..Get as far away from these people as you can ,,,

by Bryan From Lincoln, RI on April 23, 2011

Well, Ocwen has stole my home with the help of MERS. They do not have the original BLUE INK documents from the closing. They have NO STANDING. Can't transfer this note into the BEAR STEARNS 2007 HE4 after the trust has closed. ROBO SIGNING on the assignment of Mortgage. Total Joke. My advise to anyone with OCWEN, Find a very good attorney. One who has knowledge of just how dirty the Banks and Wall Street are. Just because they say they own the Note, make them prove it. Ocwen should be BLOWN off the face of the planet. Hard to understand the Elephant Scrubbing workers they hired in

by ronnie scott From Los Angeles, CA on April 16, 2011

They have worked with me in the past and I'm hoping they will help me keep my home.

by Anonymous From Chicago, IL on April 10, 2011

I am in the option arm loan, so on top of the market crashing, my equity went up every month.

by Jerry From Thornton, CO on March 18, 2011

Ocwen is the worst! My wife and I lost our jobs, we tried for a loan modification and were told that we can't because of a 3rd party lender. No one to date can tell me who this is. In fact today I was told they don't know who it is either. I have scoured through all our mortgage papers and still can't find who this is. Now comes the kicker, My wife and I decided that we would stay in our home until they foreclosed on us. My last payment was 4/30/10. We are still in our home! We are now both back at work and I called today to try to work something out that would work for both of us. I was told I could either pay the 18,000 I am behind and then start making my monthly payments or We could short sale. UNBELIEVABLE. This is what they said a year ago! All we want is to keep our home and Have an affordable payment. And they say they want to help.

by Earl mcGinnis From Winder, GA on March 16, 2011

Ocwen says they want to help yet when it comes to loan modifying they do not follow through or little to no communication through the process.

by Anonymous From New Durham, NH on March 09, 2011

by Tammy Downes From Pembroke, ME on February 24, 2011

A mortgage company should try to help at the start of financial difficulty, not when they see the can make a dollar when people are doing every thing the can when financial difficulty arises

by Jon Easterling From Canton, GA on February 20, 2011

by james clutts From Granite City, IL on January 25, 2011

well i was able to restructure my mortgage but now i have been put in a financial bind and i am not sure what to do next

by Anonymous From Los Angeles, CA on January 24, 2011

Ocwen is a total rip off FIGHT BACK!!! join the ongoing class action law suit against Ocwen: Contact the law office of Lieff, Cabraser,Heimann & Bernstein

by kent harrison From Brandywine, MD on January 19, 2011

by Anonymous From Tinley Park, IL on January 12, 2011

I agree with everything posted here. It took me almost one (1) year to get my loan modification even after I faxed several letters with the approved paperwork & documents to their President Ron Faris Here is Chairman's contact information: Ocwen Financial Corporation William C. Erbey (561) 682-8520 William.Erbey@Ocwen.com

by Rob From Port Saint Lucie, FL on January 07, 2011

I have called and went to the website to get the forms and the site is down. I am able to make good on the back debt but I can't get anyone to help me.. What the heck is this!!

by Anonymous From Mesquite, TX on December 30, 2010

by Anonymous From Roswell, GA on December 24, 2010

by H Scott From Jeffersonville, IN on December 20, 2010

A nightmare! This company needs to be banned from the industry. They charged 150% markup on my Flood insurance. Then the sent a letter threatening foreclosure after I paid the house payment but I got had gotten my own insurance and short paid the invoice because I did not owe the insurance.

by Anonymous From Augusta, WI on December 19, 2010

They are one of the most filthiest criminal org. In this country that the USA allows to steal from it's country folks. what is the difference between Ocwen,and our politicians, NOTHING ! So what do you expect ?

by Anonymous From Orlando, FL on December 08, 2010

If you live in Florida report your compliants about Ocwen to the Bureau of Financial Regulations at 407 245-0693 or 407 245-0603. Also complain to HUD at 888 297-9885. They want to hear from you and pass the word anyway you can.

by Anonymous From Warwick, RI on December 01, 2010

by Jerry From Saint Petersburg, FL on November 19, 2010

There is a Section 6 under RESPA that protects homeowners. Contact you State Attorney office, Federal Trade Commissioner,Consumer Protection Agency. Ask them to provide the license # to collect the debt in your state. Do a mortgage audit. If we do not report them, it will not stop. There is a lot of information available under these agencies.

by Ruth Jordan From Sewanee, TN on November 15, 2010

This company uses delay tactics to charge up more late fees and they run out of a calling center in India which means that you cannot talk to a person who knows anything about your loan- there is no continuity. The modification process is a joke- they continually ask for more documents to be faxed with no results. My interest rate is 7.75% on a 30 year mortgage and I make 38,000/ year. I can afford my monthly payment, but not all the late fees and charges.

by Anonymous From Stone Mountain, GA on November 14, 2010

They are very poor when it comes to trying to working something out. The one time they did give me a break to get back on track, I realized the payment was more. That put me even more into default and it was an uphill struggle since then. You can never get a reason why they don't want to help. They are very blunt and they don't want any partial payment. They add a tremendous amount of fees onto the payments as well. They are not very sympathetic to the times or your situation at all.

by Christine From Cheyenne, WY on November 13, 2010

OCWEN WILL STEAL YOUR HOUSE WHILE YOU ARE WORKING ON THE LOAN MODIFICATION. DO NOT BELIEVE THEM FOR A SINGLE SECOND. You are about to be blind-sided with a Foreclosure Notice while you "think" you are safe because that is what the reps tell you and that is what the recording states. I hope it's not to late for you as is the case for us PISSED IN WYOMING

by Voulynne Small From Greensboro, NC on October 26, 2010

In March, I was in a serious accident and my payment began to be slow in May my doctor took me completely out of work, resulting in a decrease in income. I contacted Ocwen in June to try to work out a modification, which they told me they would. I sent financial papers and a hardship letter in. At that point, with no response for about a month. I attempted to search someone to help find out the status but I was unable to reach anyone to help me. I reached people who could not speak understandable English most of the time, many of them from India. I was told that no papers had been received. I re-faxed the papers requesting a response that they were received, which I never got, I called the same number and got another Indian who was very difficult to understand who told me there was no record of my information and to re- submit it and he would return my call. I re-faxed the papers but I did not receive a call back. I got involved with a third party to help me get through the jungle of non-English speakers and deceptions. In that process, I ended up losing my home, a home that was my parents. I found out that the third party was a scam company through my State Attorney General's office. I also filed complaints with the Commissioners of Banking and the Federal Trade Commission. It took me approximately two week to find that my home was with Ocwen' s REO Department. After a lengthy process of non-English speaking people and disconnects, and unanswered voice mails, I finally spoke with a gentleman who appeared to want to help me buy back my home. I had 2 buyers and the buyers nor I had been able to reach anyone for the last 15 days. I have called numerous people in the REO department; I have e-mailed each of those persons; I even called the CEO of Ocwen with no response. I had resorted to contacting their attorneys, who gave me the same names and numbers, and admitted that Ocwen was a very difficult company to communicate with; I had had three different agencies attempting to help me get through this communication web. Ocwen had presented the pretense of assistance but because of their terrible customer service and communication process, they set people up for failure. I think I have experienced almost every trial of all the previous reports. This company is very dangerous to the consumers. I did everything, plus some, that I was told to try to save my home but there appeared to be no one to receive the efforts and they have just waited their time to force me to leave. This is very frustrating and disheartening, less mentioning the unfairness of their practices and services. This company should not be allow to hurt anyone else especially in North Carolina. Note: I have a home, that is a rental property, with another company, and that company resolved the issues, which were the same, on my rental home in less than 1 day.

by Cheryl Langston From Tomball, TX on October 18, 2010

I totally agree with the other postings. It took them 4 months to get us our paperwork for a modification...all the while, we were being told, not to worry, the house would not go into Foreclosure while we were working on this...but GUESS WHAT!! Our credit report shows Foreclosure...and the sad thing is that it was not our fault, but Ocwen...because we begged for the paperwork for so long and never received it from them.

by J Riley From Bennington, VT on October 15, 2010

Ocwen is TERRIBLE. They are rude, arrogant and simply not helpful. They sent me an escrow statement (that I asked for 3 times) due to the fact that they raised my mortgage payment nearly $200 due to an "escrow shortage." I am familiar with how this works and even after reviewing the report, I still do not find it to be accurate. They CLAIM I had an escrow shortage with my last mortgage company before it was sold to them (not true). I am currently refinancing - anyone who can should go online and find a site that compiles 2-3 new mortgage lenders for you.

by ASHLYE BOWEN From Lithonia, GA on October 07, 2010

by Anonymous From Oak Grove, MO on October 06, 2010

by Anonymous From Richmond, VA on September 24, 2010

We have been struggling since 2008, I have applied for loan modifications twice and have been denied because I don't have enough monthly income. That is exactly why I should be approved for a modification. I am not asking them to give me a free house but I am asking that they take in consideration my status at this point and have me pay an amount that I can afford. We have even written our congressman and still Ocwen has said no.

by william wasdin From Waycross, GA on September 21, 2010

very hard to deal with one person on any issue, lose paper work we been trying to apply for home modification for a year they keep saying we need this paper or that. we have been denied three times just because of the paper work.

by kevin slater From Soperton, GA on September 20, 2010

ocwen has to be the worst mortgage company that i have ever seen or dealt with I'm current on my payments but I'm being harassed even on sundays by ocwen ISN'T THERE A LAW FOR HARASSING PEOPLE ??????

by chrisy long From Flower Mound, TX on September 17, 2010

They do not return calls, put us on hold forever, lose paperwork, miss calculate numbers etc.

by virgini9a styron From Angier, NC on September 12, 2010

please I need someone to help me get our home of 20 years back..Ocwen took it while we were in a chapter 13 and took all we owned including our motor home..we lost everything we had..papers and personal belongings..

by Anonymous From Corning, NY on September 08, 2010

by Anonymous From Hialeah, FL on September 03, 2010

VERY DIFFICULT TO WORK WITH

by deborah mcdaniels From Ceres, CA on September 01, 2010

they bought our loan told us don't call us we'll call you 3 months later notice on door house going up for sale 09-14-2010. they are a rip off it is sad people in our united nation take advantage of us. and hire people that live in india to help. you can not get the corporate office number your calls go straight to india. no one helps you

by Gaetano Corvino From Buena Park, CA on August 30, 2010

by Anonymous From New Castle, PA on August 30, 2010

by Anonymous From Englewood, CO on August 29, 2010

We have tried for 80 days to submit all that has been requested; still no decision and communication is non-existent or poor. We want to keep our home and get our interest rate reduced to around 7%, which we believe we can afford. 1st & 2nd 11% now.

by Leon Delgado From Orange, CA on August 25, 2010

They are a horrible company unable to work with them.

by Anonymous From Miami, FL on August 23, 2010

by Rebecca From Hedgesville, WV on August 20, 2010

My house just went into foreclosure after only missing 2 payments. I had a short sale offer but could not contact a human being on the phone for 6 months. I'm sick of the whole thing, they can have the house but I think they need to pay for all the pain they have caused. I am out $140,000.

by Anthony From Tupelo, MS on August 01, 2010

I have a family member I am trying desperately to not lose her home to Ocwen. Their agenda seems to be anything but helping. I AM TRYING TO CONTACT BY EMAIL AND PHONE AS MANY OCWEN CUSTOMERS AS POSSIBLE..I HAVE SOME IDEAS AND PLAN IN MIND...EMAIL ME AT theocwentruth@comcast.net...there are strength in numbers .. I need you and you need me... Here is your chance.

by Anonymous From Oakland, CA on July 28, 2010

Dealing with Ocwen has been horrific. You don't get straight answers they transfer all calls to a overseas connection. They sold our loan to another loan company who in turn auctioned it and gave us three days to pay or quit. a few days after the auction Ocwen sent us some paper work offering us loan modification dated after the property was already sold at auction. They are sneaky underhanded, And MEAN...They don't give you straight answers and keep you wondering??? The worst

by norman blanchard From Pahoa, HI on July 26, 2010

by franklin ward From Milwaukee, WI on July 20, 2010

by Anonymous From East Falmouth, MA on July 19, 2010

Due to financial difficulties I was unable to modify my home and I am currently short selling it. The buyer is all ready to go but unfortunately we are held up, waiting for ocwen to send us a release letter which we were supposed to receive June 16th and have yet to receive. Each time my realtor, mitigator or I call for the status of this letter we are told it has been emailed and we should expect it in 48 hrs. I find it very frustrating because when i ask why it takes so long i am told another dept is in charge of e-mails. 48 hrs comes and goes and still no email or fax. Not only that but it is hard to understand the reps which are working in india and Uruguay. I am speaking to way too many people that have no clue what is going on. I can never seem to speak to reps in the U.S. and am told they cannot transfer my calls to the states, never mind get an extensions from people i have spoke to. The other day i was speaking to a rep in india and he started to blow in the phone acting like it was bad reception on his end. I asked to speak to whoever was in charge of approving my short sale and was told I am not allowed to talk to them. Who do i talk to then that can actually answer my simple question? I am so confused because i am told my short sale is approved and the release letter will be sent out in 48 hrs but we receive nothing. I feel like Ocwen wants my home to go into foreclosure. I owe $200,000 and the buyer offered $180,000 which i think is fair so what is the hold up? The buyer is getting impatient and threatening not to sign another extension. Ocwen will get far less if the buyer withdraws and it is auctioned off. Ocwen really needs to be investigated and i am about ready to contact some news channels to put their asses on blast. My heart goes out to all those ocwen VICTIMS!

by Anita Bryant From Wakeman, OH on July 17, 2010

by Christine Aquino From West Palm Beach, FL on July 14, 2010

They do not give the same answer and say that we did not do something when we did.

by Anonymous From Brick, NJ on July 13, 2010

by Anonymous From Statesboro, GA on July 06, 2010

by Jennifer Ani From San Rafael, CA on July 02, 2010

by mike esquivel From San Elizario, TX on June 30, 2010

I've been calling for the past two weeks they just transfer my calls to different departments

by Jason Powell From Indianapolis, IN on June 22, 2010

by Anonymous From Roanoke, VA on June 21, 2010

by Anonymous From Nampa, ID on June 17, 2010

by Joran Banks From Chicago Heights, IL on June 15, 2010

by sarah toney From Saint Clair Shores, MI on June 06, 2010

I have experienced the same troubles as these other Ocwen customers. They've instructed me to fax and send numerous documents and then never follow up with me. When I reach a CSR, he/she is not informative.

by Wilson Howard, Jr From Houston, TX on June 03, 2010

There is difficulty getting a representative on the telephone who speaks fluent English. When you finally get someone on the telephone the ability to answer questions is not there. Very poor customer services. If you have a problem, they don't care.

by Sandi P From Orange Park, FL on May 31, 2010

please go to http://www.lieffcabraser.com/contact/contact-ocwen.htm to file class action law suit. Maybe this way, someone will listen to us.

by B+K From Weare, NH on May 22, 2010

Non responsive and they required duplicate paperwork which still never got us anywhere!! Try getting an actual human on the phone and that in itself is a joke. Leave several messages and they claim someone will get back to you within 48-72 hours....yeah right! That never happens either. Been dealing with this bull for heading on a year now.....This whole HAMP Program is a joke along side of OCWEN!!!!!!!

by VGB From Centralia, WA on May 10, 2010

I too have been having nothing but trouble with this company--I started the process LAST May 2009, and it is still not resolved. After the usual "lost paperwork" excuse battle for several months, last Nov 2009, I got a call from Ocwen saying my loan mod had been approved at 2-3% interest rate, they just needed the financials page filled out, so I waited for them to send me that paperwork, and low and behold, a few weeks later, I got a REJECTION letter from them saying I was not in danger of foreclosure at the time, so did not qualify! WTH???? Then I applied again and again and again, got rejected for different reasons EACH time!! All by people from India you can't understand or don't seem to understand our language. Finally, in March 2010, I got loan mod from them and they actually RAISED my payment!! The gal in India who I talked to said she believed I could pay Ocwen MORE money rather than less---I am on disability income, facing major surgery, and I guess she feels I don't need to pay for electricity or heat or for food! It all should go to Ocwen! Now my mortgage payment is 42% of my income, and that doesn't include the small second mortgage I also have! This company needs to be SHUT DOWN! And their Prez, Ron Faris, needs to be arrested for lying to Congress, he lied to Dennis Kucinich's sub-committee hearing in Feb 2010. Call the White House, complain, call Kucinich, complain, call your elected reps, complain--oh yea, my US Senator has contacted Ocwen on my behalf due to the raising of my house payment, that was over 6 weeks ago, they have not bothered answering her yet! Talk about disrespectful!! Anyway, write the BBB, the Attorney General of your state and Florida, and keep calling complaints in every week about them, the squeaky wheels get greased, if 500 of us do this every week, imagine! And there is the FB page, rip-off report I believe it is called about Ocwen, join it, we need numbers, easy to join, I have!

by Anonymous From Rancho Cucamonga, CA on May 04, 2010

OMG! Again, contacted by someone from India re my mortgage which I have been paying faithfully every month since my original mortgagor went bankrupt & Ocwen bought my loan. I am not a child and don't need big daddy calling me to remind me every single month!!! I did start a loan mod last year due to the fact that my home is now under water, but they said they needed more documents! I sent them everything they had asked for!! I really think they want my house. This is not a company that is helping people (and why the Fed Government gave them carte blanche for loan mods is beside me), but rather to build their business with foreclosed homes and build up their REIT business, not to mention their greed for their stock to go up. They could care less that they are destroying the lives of many families and throwing away the hard work of decent people. In a recent statement to our Government, Ron Faris said the good thing to do is to give principal reductions for the homes; however you can't even get a competent person to help with a loan mod! **Oh, and your loan has to be Fannie or Freddie from the US Government to be eligible for a hope for homeowners mod! In addition, there are certain criteria for principal reductions that aren't helpful at all *like you have had to have spent the money you borrowed to fix up your home, etc. Any other money is not eligible for a principal reduction. So exactly how many are going to be helped? Just more Business suits talking as usual. So sad that the USA has come to have to deal with companies such as this. If I had the chance, I would never do business with Ocwen but do hope that someone out there listens to all of us and does something soon; otherwise, this blob company will swallow all of our homes up.

by ArthurB1955 From La Palma, CA on May 03, 2010

Friend tells me her Mortgage has moved to a company called Ocwen so I decide to Google the company and see what I can find out. Her loan was transferred from Saxon Mortgage. Well I found these complaints and I mean there are TONS of them. It appears that Ocwen is NOT in the business of helping people. They are NOT out for BLOOD. They want to SWALLOW you Whole. This company appears to be the FINAL-SOLUTION. Ocwen appears to be at the BOTTOM of the Food Chain. When other companies feel that they are not going to make money on the loan they sell at a discount to OcWen and let them HANDLE YOU. Without question this appears to be a CROOKED COMPANY. It hurts to read COMPLAINT-AFTER-COMPLAINT of the people that this company has HURT. It appears that when this company gets your loan it is GAME-OVER...This company needs to be brought to the attention of the Federal government.

by DML From Saint Joseph, MO on May 02, 2010

When you finally do speak w/someone who knows what they are doing, they will finally tell you that THEY DO NOT LOAN MONEY! They are A LOAN SERVICING COMPANY WHO WILL SERVICE THE LOAN through THE FORECLOSURE! The only way to find out who actually loaned the money is when you get your foreclosure letter. I then called them, a major US Bank, but that was not much help either. Ocwen Corporation., is a legal loan sharking financial institution. I could go on and on with my experiences w/them. I am still stuck with them presently. Their website and my monthly statements received in the mail NEVER have an amount that matches! I never know what I actually owe them! Ocwen should not be allowed to exist

by Anonymous From Athol, MA on April 30, 2010

Multiple times say they never received my information . Having to resend things 5-6 times,over. Last month, never heard back about my financial hardship request, just received foreclosure notice from sheriff.

by Chance From Dallas, TX on April 26, 2010

I found an OCWEN employee!!! She started a FACEBOOK group called OCWEN FINANCIAL CORPORATION! Get this... in the description this is what she wrote... ~Our goal is to make this Community Page the best collection of shared knowledge on this topic. If you have a passion for Ocwen Financial Corporation., sign up and we'll let you know when we're ready for your help. You can also get us started by suggesting a relevant Wikipedia article or the Official Site.~ Her name is ARCHANA TIWARY. She started this page AFTER I started the Ocwen Victims Unite page. The intention of this page I created is to let you voice your opinion about this horrid company! There is another FB site called Ocwen Rip Off Report, but you cannot post your views to the wall. I invite anyone with an FB account to join and use your freedom of speech. I do have it set to where I have to approve those that join SO if I determine you are a employee or fan of Ocwen your request will be denied.... that is unless you would like to be a part of us bringing a class action lawsuit against YOURSELF???!!! If you are an employee with Ocwen you are just as BAD as their "CEO"!! Get another job.... one with some dignity.

by Lisa From Livingston, TX on April 24, 2010

My nightmare began when they took over the loan from Saxon. They claim that I hadn't paid Saxon to the tune of $15K. I've been jumping through hoops to get the required documentation - called yesterday to find out my house is up for auction May 4. They assured me that wouldn't happen until all documentation was reviewed. HA I'm going to get a real estate lawyer Monday. I don't hold out much hope - I've been hearing lawyers aren't all that successful either. This is my dream home damn it. And I don't have a sub-prime loan...

by William Rahmoeller From Camdenton, MO on April 23, 2010

by Anonymous From Pasadena, TX on April 23, 2010

Here is a phone # that I found today that you can talk with a Real America voice 561-682-8560. All I can say is if your mortgage is with Ocwen get it out now. They Suck.

by MARIA From Laguna Hills, CA on April 22, 2010

OCWEN IS THE MOST VICIOUS SERVICING COMPANY EVER LANDED IN THE USA. THEY CLAIM THEY CARE ABOUT THE HOMEOWNERS. check this email from one of their representative. he is heartless and ruthless. all of them. i hope the ftc, ots, fcc and attorney general closes them down. Are you seriously submitting something like this to Ocwen when you were the one who originated your own in-house loan? This is a waste of our time. The supposed audit didn't even use the final TIL disclosure, so how can there supposedly be a violation. The handbook violation is not verifiable. We have the copies of the rescission notice. Our response is Ocwen intends on doing nothing about an audit that's full of fact less data, especially since we were not part of the origination process, but you were. At this point, if you do not agree to terms of a mod based on the financial data we have, I'm going to recommend we move forward with the foreclosure process. You have changed your income status too many times. You have not made a payment on this loan for 17 months. Please utilize Valerie's time wisely, as this has really gone on for too long. Rob Kaltenbach Sr. Manager Consumer Ombudsman Office of the Ombudsman & Loan Surveillance Ocwen Loan Servicing, LLC 407-737-6205 direct 866-771-5152 fax Robert.Kaltenbach@ocwen.com

by ronda clark From Osceola, IA on April 21, 2010

they do not have very good communication skills with the public

by Erica P From Cedar Park, TX on April 19, 2010

I've read every complaint listed and it's appalling to me that these people (OCWEN) are allowed to do business at all. I'm going through the same thing. My husband lost his job in September 2008; I was laid off April 2009. My loan was with Taylor Bean & Whitaker before they went belly up and sold it to Ocwen. I have filled out four sets of loan modifications; the last one I faxed because they claimed they never got my emails with my electronic copies (yeah right), at a cost of a little over $55 (had to go to a copy place to send.) I too am told when I call in to check status that my paperwork is incomplete and they've tried to contact me. HA! And you don't even get to speak with an agent; instead, you just get sent to someone's voice mail box. God only knows what happens to it from there. And can anyone explain to me why they "appraise" my property every two months and then charge me for it?

by John From Brentwood, TN on April 14, 2010

My wife & I have already been through this nightmare with Ocwen that all of you are describing. We filed Chapter 7 because our credit was already ruined by Ocwen. . . not by us! Our payments were on time, but didn't get posted because of their people! I've never been one to fight back, until now! When we left our home we took every light fixture, light bulb, appliance, the door framing from which we have kept up with our kids height over the past 9 years.... we would of taken the trees, but have too much respect for them!! We dug up every bush from the yard and relocated them all. When we were done the value of the house depreciated by 30%. In other words they couldn't get near what the home was valued for their pathetic resale/auction. In the end THEY were the losers. We have no ties with these crooks now and life is getting better every day, but we will participate in any actions against this company that may come about in the future. We want to see this "company" stripped of ALL their license. They should have no rights and be held accountable for all of the wrong they have done and continue to be allowed to do! Thank you and good luck to every one. At least we know we're not alone. We are somebody that counts... it's just a matter of time. TY- John

by T&D From Huntsville, AL on April 13, 2010

I have printed out a book thus far of information off the internet re: Ocwen and will begin forwarding any new info I find to our lawyer. Our hopes are to intense our lawyer to file a class action lawsuit. The more information we can gather... the better. If you would like to share your story, please email me at: shutdown.ocwen@yahoo.com First name only please. We are in the beginning stages of this battle and do not want to jeopardize what any of you may be going through. THERE IS POWER IN THE HUMAN VOICE! I have nothing to lose by donating my time to try and help others fight against this company. We will be filing Chapter 7 next week. Our lawyer fee is $1800... a mild cost compared to what it will be if we keep our mortgage through Ocwen. Which BTW, we are stuck with Ocwen because NO ONE and I mean NO ONE wants to touch any loan associated with them. We didn't have a choice ... our loan was SOLD to them, as so many of you can relate! To quote my FIFTH GRADER, "How can they get away with going against the Constitution?" Yes, even my eleven year old can recognize a crook when she see's one! We chose to explain to our children what is going on to a certain extent. Kids know something isn't right when they're Daddy's cell phone rings and the people on the other end hang-up...OCWEN....EIGHT TIMES A DAY!! If you would like to add your two cents.... remember there is power in the voice and power IN NUMBERS!!! Thank You ~t&d

by Anonymous From Alexander, NY on April 09, 2010

same issue...plus they escrowed in my taxes years after the loan without notification. they charging an astronomical amount..like triple what it was when paying myself!! then my ex and i divorce, he changes HIS mailing and refuse to send anything to me or my house(loan house) because he is first WTF!!! Now they foreclosing because i was never told he wasn't paying TILL I GOT SERVED!!!

by anonymous monroe new york From Monroe, NY on April 05, 2010

I cannot stand this company. OCWEN picked up my mortgage from SAXON. In any form possible they will try to bleed me dry. Now they claim I have lapses in my homeowner's policy which was a crock!! Then they charge me $557 for the time that I did not have and now they are pushing a homeowner's policy on me. At this point I think I would have better luck dealing with Bernie Madoff!!

by Anonymous From Portland, OR on April 03, 2010

by Juliet From Slinger, WI on March 28, 2010

I too am a victim of this monster. I have filed a complaint with the BBB, I have written the President, I have had all the problems you've all experienced. Has ANYONE found a way to fight these people? HELP!!!!!!

by george adamek From Newark, DE on March 22, 2010

by Anonymous From Mabelvale, AR on March 17, 2010

by T&D From Huntsville, AL on March 17, 2010

I conquer with every negative statement listed below! I have complained until I'm blue in the face and nobody seems to care what these ruthless CEO's are doing to us tax paying citizens. It's as if it is OK for them to abuse us! We are ready to let our home go back. This whole experience has been a nightmare! I'm glad my 17 year old marriage is a strong one or we'd be done by now. This company has just short of driven us crazy!!!

by Audrey Moya From Winter Garden, FL on March 16, 2010

Not much counseling provided by agents

by Todd From Traverse City, MI on March 16, 2010

For all of you wondering what will happen to your home if OCwen gets a hold of the mortgage- YOU'LL LOSE IT. State of Michigan Attorney General couldn't help- the Feds wouldn't. Imagine how I felt when I was a couple months away from deploying to Iraq again that my family was going to lose their home. Said I missed payments then signed a forbearance agreement (didn't do it- didn't know what it was) then said that I kept missing payments. We missed none nor were even late. I think the whole thing stemmed from using their automated system. Went downhill fast from there. I can't tell you how I feel- I spent over twenty years defending this country in four combat tours and for what? To get thrown out of my own home for no reason? I guess that doesn't matter since I'm just a little guy. Now I have to figure out how to house my family when I'll never be able to get another house again. I rank Ocwen right up there with the Taliban- INTERNATIONAL TERRORISTS (and should be dealt with accordingly. Sorry about your homes guys.

by Jen From Valrico, FL on March 15, 2010

The worst mortgage company I have ever dealt with.....no one answers the phone....if you do get through be pressing different numbers and jumping through hoops your call is outsourced to India or Uruguay...they clearly do NOT understand you! OCWEN did not pay my insurance or taxes. Taxes were to be paid in Nov. they were paid in March because I called on a daily basis to the tax department. They finally paid insurance and made two different payments with two different amounts!! One month they were to send me around $2500 in extra escrow and the next month my payment goes up by $100.00???? How?? I know how but can't fix the problem because no one answers who speaks English. I have dealt with this company since Nov 09 after TBW went under, was with Cenlar for one month. I am finished stressing myself out with this mess!! I did file a modification through Cenlar and OCWEN told me I send wrong paper work....problem was they took 4 months to look at it so some paperwork had expired. I have read where there are Class Action Suits against OCWEN. Hence I am in the process of dealing with an attorney because OUR voices need to be HEARD!!

by edward grosvenor From Toledo, OH on March 14, 2010

We have tried everything we can to remedy this situation. They have so many different departments that the letters and phone calls all say something different. They stopped taking our payments and could not explain why. They are not on the up and up. Recently they have called us and hang up when we answer so that they have a record of calling us. We have signed modification papers three times .the same paperwork.

by Anonymous in Indiana From Elkhart, IN on March 11, 2010

Ocwen just bought my loan from Saxon mtg. in Dec. I made my payments for Dec. and Jan in Dec. I went to make my payment for February. I found out that my payment was not posted to my account, when I called to find out why they could not tell me, and said that it would be posted that day, I checked back a week later and the $ was still not posted so I called back to find out what was going on and they could not tell me, but said it would be posted that day, I checked back and it still was not posted and when I called to find out why they could not tell me so I asked for a 1800 # to call and complain, and complain and they told me that it would be taken care of that day, it was not taken care of that day, it was still not taken care of, when i call and asked for the president or ceo # they would not give the # to me. They finally fixed the problem. A month later a got a letter from them saying I have not paid my property tax yet and they were going to raise my payment up to pay the tax, when i call to find out what was going on they said that the property tax was from Jan. 2009, I told them that it was paid. and they said they do not have any info saying I paid it, and that they do not have all the info from Saxon mtg. I ask for the president # and the representative told me NO!!! so after yelling at him, he gave me to his boss, and his boss could not give me the president # so he said he would have his boss call me with the # when gets off the phone. still have not heard back from them. I have been promised many time that someone would call me back yet no one ever calls back, Ocwen has the worst trained representatives that any company could have. I will not make any more payments to Ocwen, told them they can take my house and shove it up there asses.

by MICHAEL TAYLOR From Jacksonville, FL on March 09, 2010

THEY 1ST APPROVED OUT LOAN, ACCORDING TO NATIONWIDE FINANCING AND THEY REVOKED IT. WE WERE TOLD THAT THE LOAD WENT THROUGH AND TO SIGN AND RETURN OUR PACKAGE UPON RECEIVING IT. IT NEVER CAME AND A MONTH LATER AFTER GOING ON LINE WE FOUND OUT IT WAS DENIED,AND IN THE HOME RETENTION DEPARTMENT HIS VERY HARD TO UNDERSTAND THE REPRESENTATIVES OF OCWEN DUE TO A LANGUAGE BARRIER.

by connie byers From San Antonio, TX on March 08, 2010

by Kimberly Haines From Bedford, NH on February 27, 2010

by Anonymous From Spring Valley, WI on February 23, 2010

We need the help the the State Attorney Generals Office.

by Anonymous for California From San Clemente, CA on February 22, 2010

So I am not alone....everyone's comments are exactly what I would have written. Our loan went from TBW to Cenlar...then Ocwen....correspondence is sent in duplicate...wasted postage...no actual person or phone number to call someone other than a number which put you on hold and then once someone comes on the phone....click...you have to start all over again. I have never had an impound account and new correspondence has come indicating they need more money to pay our taxes...well I have already paid our taxes. Where is this money going to go...in somebody pocket. Gee Whiz...is anybody reading these blogs that can do something about this company. We were stuck because the loan was sold to them....now we are screwed!

by Paul DesChenes From Parker, CO on February 18, 2010

Difficult to talk to someone from America. Never the same person, very indifferent. I think they outsource "service" to India or some other 3rd world dump. This company should be investigated. I have had nothing but bad vibes since being transferred to them.

by Anonymous From Nashua, NH on February 14, 2010

by Anonymous From Menifee, CA on February 13, 2010

Our loan was sold to Ocwen when Taylor Bean and Whitaker went Bankrupt. Ocwen is the worst lender I have ever had the misfortune of dealing with. The modification offer they gave to us was higher than what we were paying before. We can't understand the logic behind their methods. They have to be making money off of foreclosures. We've been in default the last 12 months, they continue to be vague, unhelpful and just like the rest of you, we've had to resubmit our information more than once due to their incompetence. Our home value has dropped $200K. From a business stand point, doesn't it make sense to adjust the interest rate to keep us in the house rather than loosing a bundle of money by taking the auction route?! This company is as crooked as they come. It's unbelievable that a company in this country is allowed to exist.

by kit From Midway, GA on February 05, 2010

These are all horror stories, I agree. I am not going to go into great detail about my many stressful experiences with this company, but will give you a little bit of humor instead. My husband passed away in 04 (this isn't the humor part). After sending them the will and death certificate, the contact on the loan was changed to the Estate of..... I got a call from Ocwen a few months later and the lady asked to speak to, no kidding, Estate!!! I nearly dropped the phone laughing! I have gone through 3 forbearance agreements and was on the brink of foreclosure at least 4 times. I had to file bankruptcy and agree with the gentleman who said sometimes it doesn't seem worth it.

by Frank From Eureka, MO on February 05, 2010

Ugly company to deal with. They did not work in good faith with the Government modification program and are foreclosing on my house. If they get your mortgage they will find a way to screw you out of it or jack up your interest rate. Somalian pirates of the industry for sure!

by jeffery ackerman From Cumberland, MD on January 31, 2010

I tried to modify my loan and never heard back from them until it was too late. Lack of communication.

by larry mcneil From Mebane, NC on January 30, 2010

by Robin Haywood From Baltimore, MD on January 29, 2010

I have not had any problems with ocwen. They are working on for me a forbearance and modification. If this does not work out for me and I find out they are not helping me. I would write you back and do the same thing that Mr. Mareno did. My name is Robin.

by Jessica Candelaria From Westminster, CO on January 15, 2010

they suck! they do not want to work with me in regards to my foreclosure! they never answer or return any of my phone calls! they are the worst servicers in the world! they are OCWEN LOAN SERVICERS LLC!!!!!!!

by ANDREA CHASE From Plano, TX on January 15, 2010

by James Britt From Brunswick, GA on January 13, 2010

by shawn hesser From Lakeview, OH on January 13, 2010

by Anonymous From Garnerville, NY on January 13, 2010

Thank you for your post , I HAVE POSTED A SIMILIAR ONE THE OTHER DAY , The title is "Ocwen is setting me up for failure". well I am stressed to the tilt its almost like these people dont even exist , I have alerted the NY state attorney General, The UNITED STATES Attorney General , The New York Banking Assoc. and the President of the United States . THE bbb AS WELL. not an answer yet except the banking dept said they sent a letter...we need a voice. I AM COLLECTING ALL COMPLAINTS AGAINST THIS COMPANY AND MAYBE WE CAN GET SOME TIME on CNN or something. well lets spread the word. My name is Antonio Mareno and number is 845-746-6673 and my email is omar343@aol.com or antoniomareno@hotmail.com lets do something about this.........

by toni perez From Marshall, MI on January 12, 2010

they haven't helped me get a payment i can afford since the beginning of this loan and they just raise the payment higher instead of helping

by Anonymous From Leavenworth, IN on January 12, 2010

I was transferred in 2009 from Taylor Bean and Whitaker to Cenlar. Then I filed for a loan mod and my loan was transferred to Ocwen. I have been with them for two months now. I kept wondering why I had not heard anything on my load mod. I finally called on Friday and got a recorded message saying that my loan mod was missing information and that I was urged to talk to a rep. I pressed 9 to talk to a rep and I get some guy named Glen's voicemail box. I left a message. Still no call back. I went online and sent an email and have not heard back from it either. The recording said that they have been unable to contact me to tell me what documents are missing. My question is this, if I have my phone number and address listed with them, then how is it they cannot contact me? This company is ridiculous. Also their website sucks. Every time I try to do anything it errors out. Also, why do they charge you to pay online? This is the third mortgage company I have ever had to deal with and the other two did not charge for online payments. STAY AWAY FROM THIS COMPANY!!!

by Darrell Dotson From Covington, GA on January 11, 2010

I could not contact them by phone,always got a recorded person saying that there was no need to talk to a real person if it's been less than 90 days since I turned in my workout packet. I even went to a convention to talk to an Ocwen rep but they only sent 2 reps for more than 100 people. I feel as if they did not try their hardest to help me and my family.

by Edward Jones From Fort Washington, MD on January 10, 2010

by JEREMY BARTEL From Sun City, CA on January 08, 2010

OCWEN CAN GET Real THEY ARE THE WORST COMPANY EVER!!!AFTER SENDING THE SAME PAPERWORK OVER AND OVER THEY SAY I Don't MAKE ENOUGH MONEY. WELL DUH That's WHY I NEED HELP.. IF THEY SPOKE ENGLISH THEY WOULD KNOW THAT.. THEN THEY PUT MY HOUSE UP FOR AUCTION TO THE HIGHEST BIDDER. SOMEBODY NEEDS STOP THEM FROM SCREWING PEOPLE OUT OF WHAT THEY WORKED SO HARD FOR!!!WHEN IS THE GOVERNMENT GOING TO COME IN AND DO SOMETHING LIKE THEY SAID THEY WOULD???

by Anonymous From Leesburg, FL on January 07, 2010

by attorney From Old Lyme, CT on January 04, 2010

I can't even get these morons to give me a PAYOFF. There are a lot of really incompetent lenders out there, but this is the first one that can't even process a Payoff request.

by Schnackenberg. From Ferndale, WA on December 31, 2009

I lost my job in March of this year and my husband lost his job in November. We have been working with OCWEN trying to get a loan modification. We filled out ALL of the necessary paperwork, photocopied EVERYTHING we sent to them. We call every week, they keep stalling saying the same thing. Call back next week to check on your status. This week, they said that they need VERIFICATION that my husband's unemployment checks will continue for the next nine months before they will further process the paperwork. This is ridiculous! So, MR. PRESIDENT...what are you supposed to do when you have companies like OCWEN who will NOT COMPLY?? We have lived in our home for 20 years...we are about to lose it all. Was this bailout helpful...NOT.

by PATRICIA FORD From Capitol Heights, MD on December 28, 2009

MY ORIGINAL MORTGAGE COMPANY WAS HARBURTON. GOT A LETTER ABOUT 4 MONTHS LATER SAYING MY NEW MORTGAGE COMPANY IS OCWEN. DID NOT KNOW MY LOAN HAD BEEN SOLD. NO PREVIOUS NOTICE. NOTHING. JUST LETTER SAYING TO MAKE FUTURE PAYMENTS TO OCWEN. EVERY TIME I CALL I GET SOMEONE WITH A SERIOUS ACCENT WHO CAN'T UNDERSTAND ME AND I CAN'T UNDERSTAND THEM.

by Joe From Humble, TX on December 22, 2009

Tell them you would like to speak to someone in the U.S. who can speak plain English. By federal law, they have to.

by Scott Gala From Sandston, VA on December 18, 2009

This company is so full of crap and they have the worst customer relation dept. You got to love the non english speaking representatives who don't speak,write or understand what you are asking them. How can you get anything done working with people in the another country and having United States people with their loans ... supposed to close today December 18 and they said they were going to take care of both our loans and oops WOW they didn't. Now I am screwed and now have to wait for another lovely day in HELL dealing with this SO CALLED company. I wish I would have done this search three years ago....AARRGGHH>>>!!!!

by Anonymous From Sonora, CA on December 17, 2009

We were told that they were going to modify our loan that was back in September and we are now in December- we have a sale date at the end of the month. We have been calling everyday to find out what is going on, they keep telling us that the modification is going through and to wait another 24-48 hours for the paperwork. Very had to deal with and understand at times.

by Anonymous From Palm Desert, CA on December 14, 2009

Class Action Lawsuit http://www.ripoffreport.com/Banks/Ocwen-Federal-Bank-F/ocwen-federal-bank-fsb-ocwen-c-c2xd6.htm

by Kim Marnell From Schoolcraft, MI on December 09, 2009

You can never speak to the same person and they are very hard to understand. You are on hold for a long time.

by george gray From Atlanta, GA on December 07, 2009

by lidia From Miami, FL on December 07, 2009

OCWEN VERY HARD TO DEAL WITH YOU CAN'T UNDERSTAND ANYTHING.

by Anonymous From Olive Branch, MS on December 06, 2009

by Desidesio Verver From Cedar Hill, TX on December 04, 2009

by MARK Devault From Fontana, CA on December 03, 2009

by Antonio From Garnerville, NY on December 03, 2009

We need to march to Washington, Please call me and lets get this thing going before we lose our homes!!!!! 845-746-6673 antoniomareno@hotmail.com

by Carmen San Diego From La Mesa, CA on December 02, 2009

I have spent the last year trying to get a loan modification through Ocwen but every week it's a different story or they lose the paperwork. I finally got my first approval in June but the guy told me I needed to make a payment I did and then the next guy told me that since I made the payment that voided the loan mod. So they had me go through the process again and I got approval for another loan mod. Did everything they asked, called in July and all was good. In September my statements etc had not reflected the loan mod and they said they never received the paperwork. I had to fax it to them and the fax got cut off. So instead of them researching it as they are paid to do they canceled the loan mod. It is now 2 months later and I have been waiting for my new approved loan mod paperwork which I have been told 5 times by 5 hard to understand people that I will receive it in 24 hours I have complained to the White House, OCC@Treas.gov, and the FTC. All are telling me to hire an attorney. Also their phone message says they won't file a NOD if you are working with them but they did so the lie too.

by Anonymous From Miami, FL on November 29, 2009

To anyone having troulble getting a modification done visit www.whitehouse.gov and go to contact us. Fill in the necessary information and under the subject click on I Have A Policy Complaint and then click Housing. In the message section give them detail info on what's going on with Ocwen. Ocwen received federal money and they should be aware of how they are still not helping homeowners, Good Luck To All.

by Anonymous From Wilson, MI on November 20, 2009

they are very difficult to get a live person on the phone. when they call me all i get is a recording and when i call back i get a recording . this makes it hard to work things out with them.

by Anonymous from New York From Brooklyn, NY on November 17, 2009

I agree with all the comments here. This company is terrible!!! It seems as though you are trapped with no where to turn. When you finally do get someone to answer the phone, you can barely understand them and the information was not even helpful. I decided to try to complete the modification online on their website- WRONG- I spent a good bit of time putting that sh** together just to get to the end of it all, hit enter and guess what? ERROR MESSAGE, Are they for real. This is crazy it's insane. Of course when I called the Indian lady told me, that they would email me the application, that was about 3 weeks ago, guess what - STILL WAITING - WE NEED TO SEND MASS MAILING TO THE PRESIDENT, SOMEBODY NEEDS TO HELP, THIS IS VERY SERIOUS. I grew up in this home and will like to stay here, but I'm looking for a way out and fast, this could become real serious, really quick and quite frankly--I'M AFRAID

by Anonymous From Capitol Heights, MD on November 17, 2009

by tired of ocwen From Saint Louis, MO on November 16, 2009

I have been dealing with Ocwen for 3 years now and it has only gotten worse. My husband lost his job last year, he was making over $30,000 per year and had to take a part-time job @ Wal-Mart making only $7 per hour. I tried to have the mortgage modified but Ocwen told me that based on my income alone I could afford the mortgage because it was below 30% of my income (gross income at that). Well yeah i can make the payment by myself if I was bringing home the gross income. I think anybody could make their payment if they were bringing in their gross income. I called Ocwen again this weekend because of a letter that I received from an attorney on their behalf I was told that they could not help me and I needed to eliminate some of my debt before they could help me. Not to mention I had just sent them a payment at the end of October. I am only 2 months behind but still struggling to get the people to help me.

by Anonymous From Detroit, MI on November 13, 2009

They are liars and will try anything to get money. They are not helpful at all and you can never speak to someone that can speak and understand English. It is very hard to deal with Ocwen and their reps. I just want out. Ocwen should be destroyed like a mad dog!

by Anonymous From Lansing, MI on November 13, 2009

This company has given me the same problems that others have submitted. This is their Florida number: (561) 681-8000. Make sure you ask to speak to someone in the USA. But, be warned, I did that and they transferred me to their Spanish speaking representative. However, I said "I'm sorry, what was that?". The American representative then informed me that I got transferred to the Spanish speaking line. I am definitely glad that I did not hang up and just asked "I'm sorry what was that?".

by Williams From Lynn Haven, FL on November 12, 2009

I was just denied a payment reduction under the HAMP program. After four months of sending and re-sending paperwork that was lost, not signed, or not requested originally I was told that my current debt to income ratio "is already below 31%". I did some simple math that I was taught at SCHOOL and determined it was 40%. I asked for the paperwork or figures they used to make this determination. An OCWEN rep stated that I would have to resubmit all the financial paperwork that I had already submitted in order to get an answer why I did not qualify under government guidelines. I was given a contact number, which was a fax number. The rep told me that was the only was to get the answers I was looking for. I can't believe this is how a large business runs in this country. Moreover I am going to contact my Senator and Representative about this company. They have stalled me for numerous months thus accruing late charges that I cannot Catch up with at this time. It is a game to them. If anyone has a better phone number in America I would appreciate them posting it here. There has to be laws about doing business in America with a contract that was signed in America. I will continue to make payments even though I have been late for 7 months. They may just get what they want, a house valued at $150,000 that has a $180,000 first mortgage and a second mortgage of $20,000. I'll let them fight with Citi Mortgage if they cannot help me. I don't plan on having good credit for years so why hassle with them.

by Anonymous From Henderson, KY on November 11, 2009

by Anonymous From Palm Beach, FL on November 09, 2009

...after 18 months of trying to short sell my condo, ocwen said they will only accept $390,000 for a condo in palm beach that appraises at $180,000 !!! what's up with this "company" ????

by Anonymous From Liberty, MO on October 29, 2009

No matter what time of day I would call to discuss my account, I never spoke to an American. I struggled to understand who I was speaking with their accents were very heavy. It would nice to speak to the same person each time I called. When I called to work something out, I would get one person telling me our house was going to be sold that day after I had been told by another person that my modification was still being processed. Had I not called back that day and got a different person to talk to, and they had to quickly contact Shiparo & Weismamy house would have been sold that day. It's scary

by William reed From Greenwell Springs, LA on October 27, 2009

by Anonymous From Newark, OH on October 26, 2009

I am shocked by all that I am reading. PLEASE report the the BBB and State Attorney General in your state and Florida. Know your paperwork and document everything you can. I wonder how many of you who commented had decent equity?

by Anonymous From Sterling Heights, MI on October 21, 2009

My mortgage was recently turned over to Ocwen from Taylor, Bean & Whitaker that I was with for years.

by Jeffrey Baron From Ojai, CA on October 20, 2009

Dealing with this company is the worst experience of my life. There should be laws that punish companies that treat their customers the way they do.

by carolyn wilson From Davisburg, MI on October 19, 2009

please consider my loan modification

by barbara johnson From Baltimore, MD on October 16, 2009

by Anonymous From Branson, MO on October 12, 2009

We got behind on our loan with Ocwen. They sent us a loan modification that would be a great deal to take advantage of . . lower interest rate and payment, with the amount behind rolled back into the loan. Good deal, we thought, so we jumped on it. We called in the down payment amount by the designated date and faxed the contract back to the number on the letter by the designated date. Now 3 months later, we are still fighting to get the modification to go through. Seems, they deducted $.10 (ten cents) less than the down payment amount from my bank account and it took them 5 days to "process" the paperwork, so we are out of luck, or so the INDIANS we are dealing with say. Too bad for us. Now they want to foreclose on our house because they say we are behind a little over $800 on the payments. My last conversation with the INDIANS, I asked to speak to someone in the USA. I was told there was no one in the USA to talk to but I could be connected to their Uruguay office!!! Thanks for nothing scam artists.

by Anonymous From Poplar Bluff, MO on October 09, 2009

this company should be put out of business the way they treat their clients is a injustice. People like me who cant afford to fight the big company like ocwen don't stand a chance. I am amazed that the government would stand by and allow this to happen to so many people in the united states.

by Anonymous From Hesperia, CA on October 07, 2009

by TONY BENNETT From Desoto, TX on October 02, 2009

OCWEN HAS SENT ME A PROPOSED MODIFICATION AGGREEMENT WITH WITH 2 DIFFERENT AMTS TO PAY. BOTH OF WHICH I CANNOT AFFORD. THEY SENT ME A DOWNPAYMENT AMT TO PAY THAT I SENT IN, AND THEY SENT IT BACK. SAYING IT WAS NOT THE CORRECT AMT. I WANT TO KEEP MY HOME, BUT WITH AN AMT THAT I CAN AFFORD TO PAY. I'M WAITING ON AND ANSWER FROM THE REGARDING THE OBAMA PLAN. NOTHING YET.

by Terry Gordon From Mentor, OH on September 26, 2009

by cheknbac From Cleveland, OH on September 16, 2009

DENY DELAY customer service is not in their vocabulary, although they print it on their letter head. I applied for a MOD or Restructure back in JAN 09 They keep requesting info this is SEPT 09 A full term pregnancy takes less time AWFUL Company I would advise anyone to steer as far away from them as possible DO NOT do business with the predator sharks Who is running this MERRY GO ROUND and running away with all the money

by Victoria From Cartersville, GA on September 10, 2009

We are buying a home from a friend who is financed through OCWEN. He was behind on his mortgage, and he moved out. We have taken over the loan, we send them payments, they call and say that they are putting a hold on our payment because our names are not on the account. We have called them several times trying to take care of this problem. They are the worst company ever. Someone needs to put them out of business. Please everyone that have been screwed call the BBB and have this company shut down.

by Jen From Reno, NV on September 04, 2009

Ocwen is the WORST bank we have ever dealt with. We spent HOURS on the phone trying to work out something and every time they would either hang up or keep us on hold for hours. They have lost all of our paperwork numerous times. They gave us an offer that was ridiculous and not at all a loan modification. I don't understand how this bank is still operating. Needless to say we are losing our home.

by Angela Uribe From Patchogue, NY on August 31, 2009

by Angel From Glenwood, IN on August 31, 2009

We too have Ocwen and they suck. We have tried doing loan modification and they want to raise our payments. My hubby is on disability and they want us to pay 550 a month. They will not work with us at all.

by Van Reynolds From Apex, NC on August 24, 2009

by Anonymous From Niles, OH on August 21, 2009

by Anonymous From Waddell, AZ on August 16, 2009

Would not talk to us about a loan mod until we were late on a payment. Got a lawyer to help us. They finally got a loan mod offer that could have worked if it weren't for the fact that our home was $300K underwater that in the 5 years the loan mod was for, we'd wind up in the same position at the end of the 5 years. Worked on a short sale that within a week Ocwen went form wanting $245K to $345K. The lawyers finally got Ocwen to agree to the $285K offer, but Ocwen wanted it closed in 3 days and would not agree to an extension. Our house went to auction the following Monday and starting bid was $35K less than the short sale offer they approved! OMG I can't the greed and dishonesty and disingenouseness of Ocwen's actions!!!! There were no buyers at the trustee sale, Ocwen is getting the house back and we've become one of the thousands and thousands of Ocwen victims.

by Anonymous From Milwaukee, WI on August 13, 2009

by Anonymous From Orlando, FL on August 12, 2009

Tried to work with me but they were very slow and always had an excuse to delay. After months of working on a loan mod they did not accept it.

by Anonymous From Philadelphia, PA on August 03, 2009

Our nightmares with Ocwen are too many to list. To sum it up, they have lied repeatedly to us, cheated us out of thousands of dollars, and are impossible to communicate with. Mark my word, we will see this company exposed one day on 20/20 or Dateline. I look forward to it.

by Anonymous From Jonesville, NC on July 28, 2009

by Anonymous From Andover, NH on July 28, 2009

THE WORST! DENIED OUR MODIFICATION AFTER 3 MONTHS WHEN IT WAS SUPPOSED TO TAKE 10 DAYS AND WILL NOT GIVE US A REASON.

by Anonymous From Black Mountain, NC on July 25, 2009

Ocwen has to be the worst company ever. We have the same complaints ,but don't know what to do or where to go for help. We've been working on a modification since January and now have a sale date to be foreclosed on. No time left. The people need help with this company,

by Anonymous From Marco Island, FL on July 21, 2009

EVERY ONE NEEDS TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREU. I have been waiting on a loan modification since March of 09, now the end of July. Same thing, they lost my papers, could not read the fax, missing signature, missing your utility bill, the list goes on. IF THERE IS ANY ONE WHO KNOWS HOW THE MAKE ANY OTHER FORMAL COMPLAINTS PLEASE POST THAT INFORMATION. We are all complaining with the same problems. LETS FIGURE OUT HOW TO FILE COMPLAINT W/ OUR GOVERNMENT. Would like to hear any suggestions. Email me @ Smithselling@aol.com. WE NEED TO BE HEARD!!

by Tammy Pierce From Ardmore, OK on July 20, 2009

by Anonymous From Jefferson, OR on July 20, 2009

My original contract has been sold to many times to count and Ocwen has it now and it has been my worst nightmare.I never know who or where the person is when I do talk to them. The one who promised to get this settled was in India. One does not know what the other is doing You cant beleive or trust them. I have explained to them my husband is terminal and we had a setback and it does not seem to make any difference to them. They are a cold, heartless and greedy company in our eyes and Im sure we are not alone in our opinion

by Anonymous From Laurel, MS on July 17, 2009

by Lori Bomengen From Edmonds, WA on July 16, 2009

Almost impossible to get a 'live' person to talk with. Filed hardship paperwork and were originally told we'd hear within 10 days. called in at about day 12 to see if they received paperwork and was told 'yes' then were told that due to volume of hardship requests, tiem period is now 10 - 90 days. sounds hinkey to me...

by James Grabinski From Coos Bay, OR on July 08, 2009

Kept getting a machine, but beyond that they haven't been pushie

by Marion From Mansfield, TX on June 22, 2009

I'M TRYING TO FEE MY PAYOFF HAS HAPPENED. WISH ME LUCK.

by Anonymous From Richardson, TX on June 15, 2009

could never get to a represenatative that could help me. most of the reps i could not understand. there is no way to get thru to someone who speaks english or can make any decisions on how to help you. i called numerous times and faxed the info they requested and never got a response

by Heather Duffin From Lancaster, CA on June 11, 2009

by Anonymous From Port Orchard, WA on June 10, 2009

by Anonymous From Seabeck, WA on June 10, 2009

by Anonymous From Thousand Oaks, CA on June 08, 2009

So far it has been near impossible to reach someone at Ocwen - I,too, reached only the reps in India until I got fed up and found Ron Faris's phone number - it is now saved in my cell phone. Now I've never actually spoken to him, however I know he got my msgs because, by the 4th one, I threatened to call the regulators for CA, etc. and suddenly I got a call back from a rep in FL. We have submitted our mod papers and all I can say is CYA (cover your a**) document every conversation, every Indian name, date & time - it comes in handy. We'll see how the process goes, we're supposed to have an answer this week, but I've already told them I will go after everyone, file complaints everywhere if I smell something crooked. They have made more than their share - I understand they are a business, I'm not trying to duck a debt. but they should make the smart business move and let someone keep their house, not lose it because the values dumped & their interest is due to increase. One is trapped in this situation.

by mark From Newark, DE on June 07, 2009

remember, they are a loan servicer....aka debt collector! how they sleep at night? hopefully with a rope around their necks.

by Lynn From Bell Buckle, TN on May 20, 2009

WOW!!! Finally have some hope. Behind 3 payments, trying for loan modification, have gone through all of the above comments...could not understand the person in customer service, kept getting incomplete information e-mails and letters for the loan modification. TODAY I spoke with someone in the Florida corporate office that was ENGISH AND understanding with my situation AND.. gave us some reassurance. When you CAN actually speak with a customer service rep, tell them to flag your account to route your calls to the east coast office. That way you will get someone that you can understand. I haven't spoke with someone since the rep told me this so I hope it works. I will find out next time I call to see if they received my documents faxed for the third time. All I know is that the rep explained to me that, because of the situation with the Government, they were not sure how it would work for them and that they are extremely backlogged. They are trying to process as many loan modifications as fast as they can. It does remain to be seen in our situation if it works well for us or not. All I know is HE gave us some hope and right now we need anything we can get. I will post anything positive that happens!! Have Faith that MAYBE this Company and all the others, will do right for all of us in DIRE situations.

by Nell From Detroit, MI on May 19, 2009

Ditto all the negative that has been said. I have been trying since Feb. 09 for a modification. It was approved in late 02-09. When I didn't get the paperwork via e-mail as promised; I called again. After waiting what seems like forevere, I was told that the requirement had changed and had to re-submit everything again. Everything faxed on 3-5-09. Didn't hear anything. Called end of March and was told I was missing tax forms, signatures, etc. Re-faxed everything. Received an e-mail confirmation stating 4-14-09 missing tax forms. Then another e-mail saying confirmation of missing information. I called and was told I would have an answer in 5 business days. Well today is 5-19-09 and still nothing. I can't get through on the number. I tried e-mailing the person that sent me the packet. The e-mail comes back as undeliverable. These people are making me crazy. This is the only home my children have known. I am a single parent and busted my ass to try and keep this home. I am about ready to give up. What can I do????????????

by Brendan Payton From Lake Nebagamon, WI on May 19, 2009

by noel foster From Aptos, CA on May 16, 2009

by Anonymous From Hartford, MI on May 15, 2009

I hate talking to people you can't understand and they can't understand you.

by Anonymous From Bronx, NY on May 10, 2009

by OCWENBULL^&*( From Phoenix, AZ on May 06, 2009

Well, after 3 frustrating attempts to get my loan mod paperwork over to Ocwen, I stumbled across this site. Boy, I didn't know what I was in for. First, the fax number that is listed on their loan mod paperwork with sieze up after 4 pages (come on...4 pages is the worksheet that they make you fill out). Next, they are saying that they haven't recieved my forms SIGNED. Well, my tax returns are obviously signed as they are copies from my tax prep guy and I had never heard of a 4601T form until I printed and signed it from their site...! Second, I send it to their email (mod@ocwen.com). Nope...they never recived it and they won't click the read receipt. Now mind you, I AM NOT BEHIND on any payments, I am anticipating having difficuluty this summer so I am planning ahead. Well, on May 1st my phone rings. I answer and it is Ocwen. They know that I have 15 days before I have to get them my payment, but they want to know where it is. I said it was in the mail. They wanted to know when it was sent, how, etc. I said, "Don't you think I should be LATE before you call me to collect a debt?" He responded that they are aware of my hardship because I have sent them modification forms. Okay, great I say...you'll have my payment by the end of the week. Thats when he said that my paperwork was incomplete. Okay, I have now sent the paperwork twice and this goof is telling me it is not there. The same phantom 4601T form that I had never seen in my life before this loan mod, but which I signed and returned to them is said to be unsigned in my docs. Boy, oh boy is this frustrating. I explain that I have gotten them all docs signed, all tax docs and income docs that they require. He then tells me to send it to another fax number. On this past Saturday I tried. My wife picks up the home phone an hour after I had sent and it is still on with their fax. What kind of 1988 thermal fax machine are these guys using? Well, after another 30 minutes my fax spits out an ERROR, TRANSMISSION FAILED report. {Sigh}. What I need to do is send it certified mail. Can someone here let me know the address to send my docs? I am shocked at how unscrupulous this company is. I have NEVER BEEN LATE on a mortgage payment in 9 years of owning my home. Damn the mortgage refinance guys who explained what a great idea a refi was on the house a couple years ago. Nice ARM you stuck me on. Regardless, I wish I would have tried the loan mod 4 months ago when I was with Downey Savings. Why can they just sell my loan to some scab Florida company hell bent on poor customer service and what appears to be straight lies...? How could they have an unsigned form from me when I printed it with their doc paper work? Why are there all these different fax machines and why don't they work? Why won't they respond to my email READ RECEIPT, but have no problem emailing me that the packet was 'incomplete'? I have called my local TV channel with their investigation wing. They said loan mods are too new to do a story on but suggested I send everything certified mail as that would prove mail fraud on the company if they continue to ignore me. I will be starting a video blog on the process which will certainly net out some video of the treatment I am receiving on their customer service lines. Straight lies. But who will hold them accountable? I'll be back here to post a link to my video blog and lets find a centralized point of complaint so that with our numbers we can get someone to pay attention to the fraud being committed by this company. Email me at to converse and compare notes. It makes me furious that these scabs bought my loan a few months ago. They seem quite schooled in how to screw the customer, which from this thread it sounds like there are a lot of us. Sharpen your pitchforks and ready your pen...lets complain loud enough to bring down this monster or at least get them to play on the level.

by Richard Laoyan From Fontana, CA on May 05, 2009

I started negotiating w/ OCWEN when we started defaulting. I was jumping back and forth from Shortselling the property to doing a modification. These people have the ears but no skills to listen. Bottom line we weren't able to get to an agreement. Until we received a NOD. The Latest I've done was sending a 57 page packet about our financial profile as a requirement for modification and their promise was 10 days to give us a response. Now, it has been more than 10 days since April 17 that they claimed they received my packet but i sent my packet overnight via UPS w/ on April 06, '09, signed and recieved by a Velez in their mail room on April 7, '09. Today would be my 3rd day to follow up the process. The person I spoke w/ said the same thing as always, it is under review and that I can call by Friday for a follow up.

by Kathleen Diringer From San Rafael, CA on May 05, 2009

They pushed me into a loan mod and with that (they actually called it a Forebearance) my signature on this document waived all my rights to pursue them legally! Yikes, no Loan Audit for me, No Attorney can help me see if the loan broke any RESPA or TILA violations etc. Scammers. Kathleen

by Anonymous From Grand Ledge, MI on April 22, 2009

The same thing has happened to me. Freddie Mac just contracted loans out to Ocwen. The government owns part of Freddie Mac. The government has to have dirty hands (I know we all know that)

by REESE/OH From Toledo, OH on April 18, 2009

I AGREE WITH EVERY COMMENT,MY GOD I THOUGHT I WAS THE ONLY 1 IN OCWEN HELL I FEEL SO TRAPPED IN THIS LOAN Don't KNOW WHAT TO DO,MANY OF THE SAME THINGS Happened TO ME AS OTHERS HAD STATED ITS DEPRESSING WHEN YOU LUV YOUR HOME YOU FEEL LIKE YOU MADE A DEAL WITH THE DEVIL TO HAVE SOMETHING NICE,IT JUST Ain't WORTH IT I'D GIVE IT UP IN A HEARTBEAT TO GET OUT OF THIS LOAN!

by Anonymous From Clearfield, PA on April 06, 2009

this company is not the working mans friend.

by Sabrina from PUlaski. tn From Pulaski, TN on April 02, 2009

Yes, as I read these comments, it is my story over and over again... This is amazing , I thought i was the only one out here, and now to see this has happened to other people... I am totally stunned, and wish there was a way to help everyone including myself and others before this happens to them.... Is there ANYWAY to stop Ocwen from doing this to people..... My husband and I paid 987.00 a month for two years.. only 100.oo went to my house payment.... we finally got a modification the first of 08... then when all went bad in the economy, we were currently speaking with ocwen about doing something so we could keep our home, my husband which does construction has not worked in months... we are barely making it... we got the package, sent in hardship letter and all things they ask for, they promised us help... what we got was my dad asking why they were foreclose on our house... we got no notice, just it running in the newspaper... then when we called and ask about it... sure we are selling your house on the 9th of the month (March) ... Well , guess what , they sold our house on the 3rd.... and we never received the first letter, or anything.... just people in our town asking what is up ..... EMBARRASSING.... now what do we do ... there is 6 of us.. we do everything we were supposed to, the work went away, now where do we go .... we aren't to proud to rent...that is fine... but a two bedroom is the max here, and we cant find anything else... anyway, just thought i would let you know how they did us.. and i will keep all in my prayers.... PLEASE Don't USE OCWEN ... we have all been done the same.... thanks Sabrina have questions.... gayleferg04@aol.com

by Anonymous From Antelope, CA on April 01, 2009

I agree with each and every one of you! They are the absolute worst. I had a loan modification last year and all it did was lower my payment by $100!! So I had called to ask for another loan modification, they said I was only allowed to do 1. So I quit making the payments and they put my house in foreclosure, the meantime I have filed Chapter 13 but I still can't afford the regular payment and arrears. While I am in this Chapter 13, Ocwen is still charging me late fees and all these all other fees. I have talked to my attorney and am ready to give up this place, it is not worth the stress anymore.

by Anonymous From Houston, TX on March 26, 2009

My husband lost his job last year and tried to start his own company. We were doing ok, but it quickly faded. We were behind on everything. I sent OCWEN a letter to try and work out a payment plan. Next thing I know, I receive a letter telling me my house is going to be auctioned off. We settled up with $3000 and a book of paperwork and thought everything would be fine. Now, two months later we are getting letters from attorneys saying they never received our paperwork and it is all starting all over again. I found that pretty strange that they could accept the money and new plan, but now are coming back and trying to make us do it all over again. Is there any way to refinance with another company, and which ones are trustworthy?

by Gerard Carrie From Winter Park, FL on March 25, 2009

by pondfrog From Bay City, MI on March 23, 2009

http://www.lieffcabraser.com/ocwen.htm

by pondfrog From Bay City, MI on March 23, 2009

wow wow wow......for god's sake people don't do a forbearance if you can. Once your in a forbearance you are stuck!!! After you make the agreement you are reported to the credit bureau as if your in foreclosure for the entire duration of the forbearance. It don't matter if your making the agreement payments or not. Your credit score will plummet and you wont be able to get any financing from anyone to get out of your laon. It is a scam!!! The forbearance is a scam!! I want out of Ocwen. If anyone knows how or what i can do please contact me at b.sierocki@hotmail.com. I am am very afraid with all the horror stories. I am also afraid because after paying for 5 years I own more than my original loan with all payments being current. any suggestions?

by chris curry From Milledgeville, OH on March 17, 2009

by Anonymous From Concord, NC on March 17, 2009

by Maria from Virginia on March 14, 2009 From Suffolk, VA on March 14, 2009

I agree with everyone on this blog. After money sent to Ocwen trying to retain our home, they auctioned off our home without any notice. We found out our home was being auctioned two days prior from a family member who happened to read the news paper. Is there something we can all do to get this SHARKS off the map with what they are doing to homeowners?? Our credit is down the drain. Nothing on our credit but the foreclosure!!!! which prevents me from buying another home. Did any one started an ACTION LAW SUIT against OCWEN? If so, I wish to participate and can be reached at mariazanni@msn.com

by rita From Gilbert, AZ on March 03, 2009

my loan was transfered to ocwen loan servicings by wellsfargo, i called can't understand what they are saying owcen branches are located in india only all of thier numbers are sent to india pres. obama is going to highly tax all companies that are using overseas companies, i have read the horror stories about owcen we need to find who regulates them start filing complaints, wellsfargo bank is behind a lot of this wrong doing, they are the worst bank along with owcen that why they hire them the devil has to have his master workers, wellsfargo is going down just like the rest of them. if the bankrupty law is passed that judges can modifty your loans file bk and have a judge make the decision it better to work with the court system then in india, those people don't know what going on in america, we should not have to speak with them. every one please don't do business with wellsfargo bank they are the ones behind this your loans are with investor's wellsfargo bank don't care you will see theem fall soon very soon

by Linda Deardorff From New Philadelphia, OH on March 02, 2009

I read the comments about Ocwen and I will have to agree with everyone of them. Our mortgage was bought by Ocwen and we have had nothing but trouble ever since. My husband lost his job after 23 years when the company decided to close their doors. We were never more than one month behind and only got behind while waiting for my husbnad's unemployment check. When we did recive it I sent the entire check which would have equalled to 1 1/2 payments. I figured this way I would be able to catch our payment up within 2 months. HA!!! What a joke. They started to send me registered letters to let me know I was behind and charging me X amount of money for this so instead of catching up we were just getting further behind. I talked to one of their attorneys and she informed me that we would just have to defer a payment so we could catch up. I told her that would be great but she then informed me that "Ocwen didn't defer payments" I would have to defer a payment on something else. Lots of help that was. Now we are trying to do a modification with them and like another customer wrote, they numbers change every time. Also like another customer wrote you do not speak to the same person and when you do speak to someone you cannot understand them and they keep repeating the same thing over and over. This is the most unreasonable company that I have ever worked with. I would like to know how they think trippling someone's payments is going to help save their home. I wonder what they are doing with all the money the government is giving them to help people because I am not seeing any of it. Linda D. Ohio

by Mike From Hemet, CA on February 27, 2009

I tried Modding with Ocwen. I sent them papers Overnight signed delivery. I even had the guys name who signed for the papers. they said they could not find them. Previously I had called several times for help to get caught up after my house had 3 slab leaks and insurance would not pay for re-pipe so I had to pay out of pocket. they tell you... your just going to have to make bigger payments.<---- LOL WTF as they charge me more late fees. They are a crappy company. They should not be allowed in this business. they are making buckets of money off there high interest loans and wont help there customers AT ALL! they offered me a 40yr loan due in 30 with a $2000.00 payment on a 300,000 loan and after paying $2000.00 for 30yrs ill still owe 180,000.00 what a joke but Im trapped. Unless you can pay there ridiculous. 10% interest blow up arm. and pay for a lawyer your screwed. paying for these PIGS Bahama retirement homes.Oh well, its better than BK i guess...

by Anonymous From Walton, KY on February 23, 2009

by Anonymous From Yucca Valley, CA on February 21, 2009

I believe OCWEN is one of the "predatory lenders" all over the news.

by Ulysses Daughton From Georgetown, DE on February 18, 2009

interest rate is very high

by REGINA From Hobe Sound, FL on February 15, 2009

i have not give up on ocwen they are ripping off alot of people and Florida and other places is falling apart they are takeing peoples homes when they just want to work things out,ocwen loan company needs the boot out the door and save our homes hthat we all love.god bless you all.stop OCWEN from ripping people off

by REGINA From Hobe Sound, FL on February 15, 2009

M

by Anonymous From Forney, TX on February 10, 2009

I agree with the many reviews I just read. My mortgage was sold to Ocwen almost 4 years ago and I have had several dealings w/Ocwen since that time. Anytime I have ever had to call them I can never get someone who speaks English as a first language!!! It is obvious they don't understand what I'm saying and that they are reading from a script. They cut you off in mid-sentence and keep repeating the same sentences over and over. They are usually unhelpful and put you on hold for 10-15min. to "review your case". Horrible customer service!!!

by michelle From Howell, NJ on February 09, 2009

This company is terrible they are located in india and a different person answers and gives you different answers each time we need to stop them they are a fraud company with terrible modification programs

by GG From Houston, TX on February 05, 2009

I have tried several times to request help due to the fact I was on medical leave for a year my total income was 3k for 08. Every time I call them I get a new figure the 1st time it wa 950$ plus 4k down . I explained I didnt have 4k I was told to call back . I did the price rose to 1350 a month and 4k down. The agent became upset and stated the deal would only last for this phone call . I called back and it rose to 1550 a month plus 4k down . I requested a supervisor and was told some one would contact me no one ever did. I want to keep my home. I want to pay my bill but they are requesting half of my monthy income. I HAVE REACH THE END OF MY ROPE

by Anonymous From Portsmouth, NH on January 31, 2009

You never speak to the same person..they are all over the country..it would be nice to work with one person all the time...not half a dozen...never get the same answer...

by Anonymous From Portsmouth, NH on January 30, 2009

by Donna Stamile From Villas, NJ on January 30, 2009

Ocwen's representatives will tell you an offer has been accepted and one will receive confirmaion/paperwork in 2/3 days. When you follow up two days later they ask you " who told you that ? They had no right to tell you that " They then, after 60 days, pull the file you are referring to and finally take a look at it. In the meantime a Buyer thinks they were already approved when the file wasn't even looked at. This is a poor way to do business and the word is getting out fast to reputable companies and real estate market people. I have had past dealings with Ocwen and the transaction was done professionally and accurately. I don't know what is happening now but it isn't right and you are misleading Buyers ! I almost lost my Buyer on account of Ocwen giving out the wrong information. You are turning people away and sending alot of business away with such poor tactics. Dissappointed ! Donna Stamile Das@cbotton.com

by elmar lightcap From Palm Coast, FL on January 23, 2009

by Lisa From Hesperia, CA on January 22, 2009

Ocwen is very uncaring, we have a handi-caped child, we have never been late on our payments from Sept. of 1999 until this last year when everything went down hill, we called Ocwen all the time to let the know what was going on and that we do want to keep our home, they put a foreclosure notice on our fence on Jan.1, 2009, we called them and tried to have them work something out, they said we had to come up with $4,000.00 by the 19th of Jan. we told them we couldn't, so the sold out home on Jan.21, 2009, after we gave them all the money we had to our names, they still don't care about any of us, they have no heart, people, watch out, if they have there way, you'll be on the street soon and they will have your home too.

by Lisa Warner From Hesperia, CA on January 22, 2009

They say they care about there customers, but when it comes down to it, they only care about there money, they are kicking our family out to the street, we have a Handi-caped child, and they don't care what happends to him either. they do not care about us. we even gave them a good faith payment, but they would not stop the sale of our home, we have never missed a payment from 1999 til march 17, 2008 when everything turned bad for us, we kept Ocwen informed as to what was going on. And they still say, "we care about our customers", (If this is careing, I would hate to see what not careing was)

by sara simpson From Rockford, IL on January 15, 2009

I guess they tried to help they charged me 1.000.00 dollars for the modification this time i didn't have it I don't have a phone to call so I guess they said oh well I checked a web sight it said my home was in pre forcloure I thought I had time I wasn't sent anything else

by Crystal From Smithville, TN on January 15, 2009

Ocwen are legal thieves that are out to take hard working individual homes to help make the rich richer.

by sara mata From Houston, TX on January 14, 2009

by Patrice craig From Jackson, MS on January 13, 2009

Ocwen has been willing to work with me however, after losing my job, career, substantial income, I can no longer pay that hefty payment each month. I would like to have my loan modified to a payment that I can comfortably afford. There is definitely a language barrier. I understand that Ocwen out-sources to India. Thanks.

by Anonymous From Glen Allen, VA on January 11, 2009

Someone please do something about these people. I finally got someone who spoke english only 2 years after having a mortgage with these people.

by donna reed From Aliquippa, PA on January 11, 2009

i have repeatedly attempted to resolve this problem before it got worse, it is now worse. i was not informed of foreclosure proceedings by certified letter, just told they couldnt accept my payment because i was already in the proceedings. so when i had the money, i was refused. i have gotten nothing but the runaround from this company. and to try and resolve something as important as this with an employee in india is ridiculous

by tariq saleh From Fort Worth, TX on January 11, 2009

by MattMan From Aurora, CO on January 09, 2009

I to have Ocwen,I did get them to modify my mortgage.But everyone is right hold time sucks and no one can speak english .They charge you for payments .This CO SUCKS ASS

by MattMan From Aurora, CO on January 09, 2009

I to have Ocwen,I did get them to modify my mortgage.But everone is right hold time sucks and noone can speak english .They charge you for payments .This CO SUCK ASS

by lars From Hutchinson, MN on January 08, 2009

they put us into foreclosure then we had our loan modified now they want 3.487.18 down payment to bring us out of foreclosure and they want the money in two days then next month and every month they want 1,357.16 I THINK the government should look into this company Ive down alot of research on this company and you would not believe the stories about this company IM about pursuing a class action law suit Im at my wits end with this company I pray every night that god will punish this company so to all ocwen customers lets all pray together that something is done about ocwen amen

by Anonymous From Belle Vernon, PA on January 08, 2009

You never get to speak with the same person to solve your problem. Half the people you speak with barely speak english.

by Anonymous From Saint Louis, MO on January 06, 2009

by Anonymous From Fort Payne, AL on January 01, 2009

WOW I SEE A LOT OF PEOPLE WITH THE SAME PROBLEM THAT I HAD. MY BIGGEST COMPLAINT IS THE LACK OF ENGLISH SPEAKING PEOPLE THAT WORK FOR OCWEN, IT IS VERY VERY FRUSTRATING TO CALL AND NOT BE ABLE TO UNDERSTAND THE PERSON YOU ARE SPEAKING WITH. OCWEN DID HELP ME FINALLY AFTER MANY PROBLEMS WITH PAPER WORK ALSO THEY FINALLY DECREASED OUR INTEREST RATE AND TOOK MONEY OFF OUR MORTGAGE MAKING IT EASIER TO PAY. GOOD LUCK TO THOSE STILL TRYING

by Anonymous From Canaan, ME on December 27, 2008

I wish they would hire people that spoke english. I can barely understand a thing they say. I'm more confused after the conversation than I was when I first called

by Anonymous From Brandon, FL on December 27, 2008

ANYONE WHO HAS THEIR MORTGAGE BEING SERVICED BY OCWEN - WATCH OUT. THEY ARE A COMPANY STRAIGHT FROM THE PIT OF HELL AND WILL REAP WHAT THEY SOW. ANONYMOUS FROM BRANDON, FL

by michael harlow From Windber, PA on December 26, 2008

by Anonymous From Elkton, MD on December 23, 2008

by Anonymous From Linthicum Heights, MD on December 19, 2008

by Roxanne Schultz From Fort Atkinson, WI on December 18, 2008

Ocwen is the biggest theif I have ever seen in my life.

by Jessica Ramos From Orlando, FL on December 14, 2008

No one speaks proper english, returns calls, or knows the answer to any questions

by Anonymous From Mooresville, NC on December 13, 2008

Ocwen is second mortage on my house, and they are holding up a vaild offer. They have had me fill out the same paperwork 3 times, each time saying it will take 20-30 days. I had an offer on my house in 6 days, and Ocwen has held up this sale for 50 days. I'm gonna lose this sale because they are stonewalling for some unknown reason. As stated by everyone here, they will NOT call you back (except the collections office), just a bad business.

by Michelle Persaud From Monmouth Junction, NJ on December 12, 2008

You never get to talk to a person at ocwen they do not offer quality cutomers service as promise. I would never like to associated with them again.

by Melanie Parra From Peoria, AZ on December 10, 2008

by luis a mendez From Tampa, FL on December 08, 2008

by Regina Combs From Waynesville, OH on December 08, 2008

Ocwen has stolen my home. I would like them to be held accountable for this.

by Felicia Peyton From Weatherford, TX on December 05, 2008

by felicia peyton From Weatherford, TX on December 05, 2008

You never get to talk to a person. No one there will do anything to help you do anything.

by James Rittenhouse From Parkersburg, WV on December 03, 2008

by Tom Petersen From Windsor, CO on December 01, 2008

by Anonymous From Harlan, IA on November 25, 2008

how many times do I have to submitt the same paperwork, and still get no response?! Instead in front of my kids the Sheriff has served us with papers!

by Anonymous From Hilo, HI on November 23, 2008

by jennnifer mullins From Cynthiana, KY on November 22, 2008

by jennnifer mullins From Cynthiana, KY on November 22, 2008

by Yvonne and Glenn Hart From Fort White, FL on November 20, 2008

they continue to have customer service personnal who cannot speak TRUE english, the call centers are I am sure are not in US. When listening to the messages on the phone while waiting for 46 mins!!!! they continue to state that they are commited to helping the home owner in their time of need. NOT true. THe many times I have called I have been treated rather nasty of not with contempt.. I feel as though the customer service people think I am a low life with no aspirations of success or a education. shame on Ocwen for displaying that kind of behavior towards people who are having a really hard time with the economy, or who have been ill. Ms. Yvonne Hart Ft. White Florida

by Anonymous From Ramona, CA on November 20, 2008

by Joe Salay From Suffolk, VA on November 18, 2008

by Anonymous From Mission, TX on November 14, 2008

by Joseph Harris From Fort Worth, TX on November 13, 2008

by Anonymous From Riverton, UT on November 12, 2008

The call often and leave several messages. I have not tried to negotiate a modification directly with them so I cannot address this.

by Dawn-Michele Moros From Greensburg, PA on November 12, 2008

by Anonymous From Nebo, IL on November 11, 2008

Worst company ever! Started forclosure proceedings on our home in Sept. 08 because we were supossedly 14 months behind on our payments when we could provide them with the past 14 months worth of payments that we had made to them!!They we suppose to do a modification cut our interest in half but raised our payments over $100 dollars more than we were already paying! We were suppose to receive these papers in the mail 3 weeks ago and to no surprise we're still waiting on them to get here. When we called and asked them to email the modification to us they ( Ocwen) said that it would be 2 to 4 hours and we would have the email. Seven hours later I called to find out why we hadn't received the email and was told that they didn't do that in that dept. and that they would have to send an internal email to the correct dept to get the modification emailed to us. Guess what we're still waiting on that as well!!When talking to Ocwen on the phone they also can't understand why we don't just sign the modification and settle for the good deal that they're giving us even though we have yet to see the modification proposal that they want us to just agree to over the phone ! We could go on and on about this company!! The one thing we can say is somebody out there needs to put a stop to this company and it's deseptive ways.

by Anonymous From Pomona, CA on November 10, 2008

not willing to help anyone out

by frank sunseri From Dickinson, TX on November 07, 2008

if you can get someone that can speak english and listen to what you got to say

by Anonymous From New River, AZ on November 04, 2008

IF YOU REFINANCED YOUR HOME CHANCES ARE THAT LENDER COMMITTED VIOLATIONS TO SEVERAL FEDERAL AND STATE LAWS WHICH ALLOWS YOU TO RESCIND THE LOAN. YOU SHOULD CONTACT WITH A COMPETENT AND LICENCED COUNCEL TO HELP YOU AS THERE ARE IMPLICATIONS TO YOUR RESCISSION.

by dwight woodard From Dickson, TN on November 03, 2008

by Lydia Jones From Milwaukee, WI on November 02, 2008

I can never speak to an understandable person. I walk away confused.

by Lott From Statesboro, GA on October 31, 2008

I finally got away from ocwen they screwed me out of a good bit of money,but I have an FHA loan ,with a gd reputable company from north carolina I sugest all of you talk to Residential mortgage www.redhotrates.com Talk to Randy Philpotts

by Anonymous From Sanford, FL on October 30, 2008

by Laci Wilfong From Friant, CA on October 29, 2008

by Monica Phipps From Porterville, CA on October 28, 2008

by Jim Young From Sanford, FL on October 25, 2008

I previously sent message stating we could not afford to make payments. Provided the mortgage company with us satisfactorily we can repay this Mortgage. Requires modification to fixed rate and working with us to reduce payment $.

by Anonymous From Sanford, FL on October 25, 2008

Constant calls even after settling on a date that payment will be made. Harassment is never ending no matter what we do. They tell me calls will continue no matter how many times we talk personally each week. They say that is standard policy along with being charged extra for certified letter fees each month in addition to constant harassing calls.

by Rahn From Alexandria, LA on October 23, 2008

4 months after entering a forebearance agreement with Ocwen, to save my mother's house, she still gets calls daily asking for payments THAT HAVE ALEADY BEEN MADE. Its non-stop. Daily calls for payments that Ocwen shows have been posted. Each payment was posted approx. 1 week before the due date. I was told that in the 4 months time since we entered the agreement, the "system hasnt been updated yet" to reflect the new agreement, so the calls hounding my 72 year old mother for payments already made will continue, unabated for at least another few months. Great company here.. They should be lined up and shot...

by Anonymous From Chicago, IL on October 21, 2008

We applied for loan modification in June 17, 2008...four months after our application and after complying with all their requirements, we're still in limbo. Based on our experience and what we read here, OCWEN is the worst lender and is master at trickery. How I wish there's a class suit against OCWEN for malpractice so we can join as plaintiff.

by Eric Butz From Ocean City, NJ on October 11, 2008

need help

by Eric Butz From Ocean City, NJ on October 11, 2008

need help

by A REAL SUCKER From Salem, OR on October 10, 2008

"OCWEN IS BEST AT WHAT,YOU DECIDE?" Our home was auctioned, but with no buyer went back to the bank which is wells fargo We had ocwen work out a agreement with us and thru many phone calls was told 3 busness days before the auction that their under writers had approved or agreement and would be emailing the papers, well i called them 7hours before the sale because i still had not recived the paper work and requested that they(ocwen) contact wells fargo and the foreclosue attornys and I ask them to pospone the sale becuse i had been approved and was awaiting ocwens papers,i had the $4000 as agreed on. Well to cut to the chase, The house still went to auction, didn't sell. i did receive the papers 1 1/2 hours to late. I have the email attachment that shows a time stamp after the auction. WHY IN THE HELL They even sent it is beyond me,other than they wanted me to have proof of the INJUSTICE they pulled on me.I hope they will settle with me and reinstate our mortgage or i may start a nation wide boycott.Or call our state attorney generals officeand request a investigation,IN THE BEST INTEREST OF THE PEOPLE of THE STATE OF OREGON. The actions of Predatory Loan Servicing and Predatory Lending is truly driven by Greed! Their Greed destroyed our ecconomy, Why do our leader allow it...Oh No, do i see greasy hands!

by Melissia Southard From Athens, AL on October 08, 2008

We have made several attempts to straighten up our account. We had the same trouble with posting payments late so I started doing money gram. We also have the same problem of fees being added to our account or posting payments wrong. We entered into a forebearance agreement that the rules changed. We never signed the agreement because the rules had changed. We are getting late fees added each month as well. Just in August, a rep suggested a Loan Modification to at least get a set interest rate and a lower payment and add what we are behind to the end of the loan. Here it is October and I am still waiting for the paper work. I submitted all the information and haven't heard anything. I have tried calling and resubmitted the things again and still haven't heard anything. I have been told not to make a payment until I hear something. Well...If I don't make a payment I could lose my house. Every rep tells different things. I have experience rude people as well. If I do get someone nice, I find out later they told me wrong. They tell you they are notating the account only to call back and find out they didn't. I don't know who to contact or what to do. We have been told as well to pay a down payment. This is one of these situation you can not just sit and wait on. We just want to apply what we are behind to the end of the loan. By reading the information, late fees with they type of agreement are suppose to be wavied. No such luck here. 30.00 in late fees are added each month and we are only paying 40.00 extra a month. We can't get ahead.

by jon From Cape Coral, FL on October 07, 2008

what is with this company.??they did the same to me. we did a forebearance agreement and Ocwen made an error so it was delayed a few weeks and i held up my side of the agreement., they told me i had 6 weeks to make my payment and just after the 4th week they mailed me a default notice, i have tried and tried to reach them since then and cant get them to answer, i sent certified mail even.they have a computer call us 10 times a day telling to call the toll free number,NO ONE ANSWERS IT.its an endless maze in a computer answering system.!! my girlfriend is disabled, one of her daughters is a child cancer survivor and i have partial permanent disability. we want to keep the home and make my payments but they arent allowing me to, we cant move, due to our conditions, it would take a year to prepare. i had been getting notices in the mail(not certified) saying "u.s.bank" vs you, with a court date in november. us bank? who the heck is that? i had a credit card in 1990 with usbank. it says foreclosure of the equity in your home. i have been taking this as a tricky credit card collector from a 1990 debt, yesterday i get another notice and it says same as usual except the last page this time has ocwens information, so this must have been ocwen the whole time? so now i have 3 weeks until my court date for forclosure, i am beyond upset with how i have been treated & handled. i could have been paying my mortgage on time if they didnt screw it up so bad, i have had my payments, does anyone want to meet me and my family to go stand in front of their headquarters and put on a public display with us? we will be the ones with the 3 kids and mom in a wheelchair.

by Anonymous From Kennesaw, GA on October 06, 2008

by barb From Miami, FL on September 30, 2008

I am at the point I have left my house they can have it. I can not deal with these people anymore. They are impossible and will not do anything. At the end of the day if you are with ocwen do not get attatched to your house or expect to have nothing less than a break down. They will harass you any where you go. I did not realize that loan sharking and Fraud was legal in the United States. Maybe this could be what is wrong with the economy but it is just my opinion( just a thought). Maybe the goverment should step in and possible go over these peoples books. I am still trying to figure out how they have got over a 100 grand from us and only 200.00 went to principal.You got to ask why when the payment was late once and 10 years later. They will end up buying the house loan sooner or later and then try and get away from them. Rewrote 3 times with 3 separate companies and still ends up with ocwen. Will in the end I am not attatched to the house no more nothing but bad memories because of them. I hope they enjoy it cause I am moving on. Good luck everyone and god bless.

by Anonymous From Burnsville, MN on September 29, 2008

They won't send paperwork for loan modification without a payment first. Then when I made the payment they still didn't send any paperwork. Foreign call center employees have little information and no desire to help resolve an situation with their customers.

by frederick basli From Danbury, CT on September 29, 2008

i dont blame them for my situation. however they have made it tough for me to get in to forebarence agreemant

by suzanne downing-jones From Lithia Springs, GA on September 26, 2008

by victor gonzalez From La Vergne, TN on September 17, 2008

by Erica Bell From Grove City, OH on September 17, 2008

by Anonymous From Commack, NY on September 16, 2008

I have tried numerous times to submit loan modification info on line only to be told it did not go through and that it must be in writing. then low and behold they found and still have not been willing to help. all i am asking is to apply the two missed payments to the end of the loan. but they say resubmit financials and you have to put down a payment and a half. well if i can give you a payment and a half i might as well make the two payments. what are they doing for me nothing. I cannot come up with the $6000 owed for the two payment why would they think I can give them $4500. and now they are tacking late fees, apraisal fees, and certified mail fees. Even if I did the payment plan they would charge me late fees each month and 30 day late marking on my credit even though they made arrangements. They do not help.

by brenda grace-smith From Raeford, NC on September 15, 2008

Ocwen is the best mortgage companies there is. I really can say that this company has really worked with me from day one I recommenf this company to anyone that needs an mortgage company that will go all the way with there customers.This company do not have anyone that has an nasty attitude I do not care how many time you call ocwen with the same question or with an different question they always treat their customer with great respect I really enjoyed being an part of Ocwen Mortgage Company.Customer service to me was super they have always sent my papers and I return the papers back and they have receive all my papers back with no problems I have no problem.

by Missy From Sandusky, OH on September 05, 2008

They are terrible. We asked for a loan modification and they claim that they have never received our papers.

by Anonymous From Orlando, FL on September 04, 2008

by Mary Trbovic From Darien, IL on September 01, 2008

by aaron powell From Dearborn Heights, MI on August 30, 2008

I submitted paperwork and down payment for the loan modification program back in february 2008.They sent error statements on what I owed, They told me that, I will be receiving more paperwork in the mail that i never received and I could not send in a payment until the modification process was finished which took a couple of months. customer service is the worst ever!!! My loan was sold to this company with an adjustable arm. I've tried numerous times to find a solution with Ocwen for any type of assistance to save my home. My 2nd mortgage was sold to GMAC. Not very happy with this whole situation.

by Julie Love From Temple, TX on August 28, 2008

by Anonymous From Temple City, CA on August 26, 2008

by Nancyh From Brandon, MS on August 26, 2008

HORRIBLE - Don't go there

by nathan lindell From Greensboro, MD on August 19, 2008

by Maria From Covina, CA on August 12, 2008

Our loan was sold to Ocwen in 2006 and our payment was going to increase two time withing a 7 month period. We contacted them and refused to help. We submitted paper work for hardship and modification/restructure loan and we were told that it will take 10 days to review. We spoke with them on a monday and the denial letter we received was dated tuesday(next day). Ocwen never reviewed our paper work. I wrote letters to our congressman, financial person(city) and senator, everyone who represents my city. Well, since consumer affair got involved we received a call on a friday closed to 5:00pm and that person was demanding that we go over the paper work. We were not ready and we asked that why all of the sudden they are calling and rushing. Well, it was because consumer affairs got involved and they made a call to them regarding us. We asked them to call back on saturday morning so that we can get the paperwork ready. And yes, they are in INDIA, the representative said it will not be possible because they do not work on saturday and he will have to come in. My husband told that he better come in on saturday and call us to discuss the paper work. Well, he did call on saturday but as soon as we hung up, they call the consumer affair office and said it was settled. I told them no, we have not settled anything or received any contract. Well, they fixed our mortgage but we are still waiting for the contract with their signature. I have the copy they email to me with my signature. Everything i mailed was certificed and required a signature. I also saved their voice mail message saying my mortgage was adjusted. OCWEN will not help you if you are not behind and if you are behind they still will not help you. THE GOVERNMENT SHOULD SHUT THEM DOWN. Reading all of this stories is scary. Even dough I fixed my monthly payment, they can still mess with my account. As soon as I can refinance, i will do it with a local bank.

by Anonymous From Creighton, PA on August 12, 2008

Ocwen has made it extremely difficult as home owners to maintain mortgage payments, they do not speak directly on the phone with you, nor do they offer any type of assistance. They also added on huge fees which made our mortgage payment jump up so high we are barely making it. We are more than willing to talk with Ocwen and come to a better payment arrangement long term so that we can remain loyal, happy customers but they do not make that possible.

by susan From Glendale, AZ on August 07, 2008

by michael smith From Glendale, AZ on August 06, 2008

I would just say ditto to all the other comments here - ocwen is absolutely the worst mortg we have ever had.We need to get out but filing bk will make it hard even though the only thing I am not behind on is my mortg. If I can get into another mortg at some time in future I will have written in the contract that my loan can absolutely never be sold to ocwen or the mortg. is pd in full by the seller of said mortg.

by Anonymous From Freeland, MD on August 05, 2008

Not able to talk to a "real" person most of the time and when I am able to speak to someone - it is never anyone in authority.

by Christina Matlock From Florence, AZ on August 05, 2008

Ocwen is telling us they are going to foreclose on our property. We have followed the terms of the loan modification agreement they offered to us, Ocwen now says they made a mistake on the due date of the first payment. They have put our account into foreclosure. We have tried several times to speak with someone and have faxed and sent by certified mail the agreement they sent to us. We believe they should honor the agreement they offered to us.

by BM From Commerce City, CO on August 04, 2008

It takes us two hours and fifty eight dollars a month to make our mortgage payment.No one knows English and you are always put on hold!Worst company I have ever done business with.Thanks DR Horton for selling our loan.

by bernard thomas From Lynn, IN on August 04, 2008

we just did a forebearnce payment in may and my husband got laid off a week later. ocwen will not take a partial payment or even one payment, they want it all. we can't possible come up with it all at once. we arejust 3 months behind as of august the 1st. i don't like the idea of not speaking to a person i can understand, i just don't like ocwen at all.

by Anonymous From Porterville, CA on August 01, 2008

I do not have a loan with this company and am getting hang up phone calls from them every half hour, starting at 730 in the morning!!!

by Anonymous From Frederick, MD on August 01, 2008

Ocwen is not an easy company to work with. They are not in the practice of helping their customers.

by jpnnie baggard From Chicago, IL on July 28, 2008

they tried evrything in their power to make me late with payments. when i filed bankruptcy they told me i owed $30,000 but they sent $50,000 to the courts

by REGINA From Hobe Sound, FL on July 26, 2008

HAS ANY ONES HOME BEEN SOLD BACK TO OCWEN FOR A HUNDREND DOLLARS.I AM STILL IN MY HOME AND WANT TO SAVE MY HOME BUT I CAN NOT AFFORD 2,300 A MONTH.I DID NOT EVEN SIGN THE TILE OVER TO THEM I GUESS THEY JUST TAKE YOUR HOME WITH OUT YOU KNOWING IT WAS AUCTION OFF BACK TO OCWEN FOR A LITTLE MONEY WHEN YOUR HOME IS WORTH MORE.THERE LAWYER SAYS THERE WHERE NO BIDS ON YOUR HOME THAT IS BULL.I HAVE BEEN IN MY HOME FOR 24 YEARS AND OCWEN JUST TAKES IT AWAY JUST LIKE THAT.WHEN ARE THEY GOING TO BE STOP FROM TAKEING PEOPLE HOMES.WE ALL NEED TO FIGHT FOR OUR RIGHTS OUR OCWEN WILL JUST HAVE THERE WAY.GOD BLES ALL

by Anonymous From Cincinnati, OH on July 26, 2008

Not treated profesionally. This is not an honest company!!

by Anonymous From Roosevelt, NY on July 25, 2008

On May 29, 2008, I submitted all required documentation to request a loan modification. On June 13, 2008, I spoke with the loan modification specialist who went over my financials and upon completion informed me that it was being submitted for approval. The rate that was quoted to me was 3.9% for three years at $1860.00 per month. This was acceptable for me. However, it has been over a month and I have yet to hear anything from them. It was only suppose to take up to 10 business days for the approval. After being transferred from one representative to another, I am now told that they don't know if it will be approved and by the end of this month my house will go into foreclosure. I have tried consistently to avoid this from happening but to no avail. This mortgage company truly has a poor rating in assisting its customers.

by Anonymous From Eufaula, OK on July 24, 2008

It is very hard to understand them. They do not seem to know their own policies

by agnes Polak From New Kensington, PA on July 24, 2008

All the Customer Representatives are very hard to understand, Most to do speak English well and you can get very confused. They also call 10 times a day, even after you have spoke with someone. I am really confused by this company. I am disabled and yesterday they had me on the phone for 2 hours, transferred me to 8 different people and I still do not know what is going on. Every time I speak with someone I get a different answer, and different solutions. I am very upset. They lie to you and also have false information in your files. Please Help?

by Jacqueline Rossi From Aston, PA on July 23, 2008

Nothing against Indian people but I cannot understand anyone from Ocwen.

by Anonymous From Summerville, SC on July 23, 2008

by stacy flores From Staten Island, NY on July 21, 2008

by greg ridner From Erie, MI on July 17, 2008

everytime i contacted them i got a different person and a different anwser! i have been lied to and misled,, i tried to get a loan modification but they saidit can not be done in time of the forclosure! they said it would take one to two weeks for a modification to get approved but would not push back the forclosure sale date, why i will never know.

by Anonymous From Hattiesburg, MS on July 10, 2008

Not willing to come up with a solution that works for OCWEN and myself.

by Anonymous From Chula Vista, CA on July 10, 2008

I think that a company should be a little more understanding and up front with people who aren't the actual borrowers and who try to make arrnagements to take care of someone else's arrearages.

by marsha From Spring, TX on July 08, 2008

Ocwen is a predatory lender and will use any method to put you in foreclosure and cashout your any equity you have built. YOU SHOULD AVOID DOING BUSINESS WITH OCWEN AT ALL COSTS !!!!!

by marsha From Spring, TX on July 08, 2008

Ocwen is a predatory lender and will use any method to put you in foreclosure and cashout your any equity you have built. YOU SHOULD AVOID DOING BUSINESS WITH OCWEN AT ALL COSTS !!!!!

by RUFUS LOTT,JR From Statesboro, GA on July 07, 2008

i have contacted them over 3months ago about my hardship only to get nowhere and to be put on hold for up to 20min still to talk to no one

by Sergio Ocampo From Memphis, TN on July 02, 2008

flat out worth for nothing...... reps... are rude....good for nothing...

by Anonymous From Duluth, MN on July 01, 2008

Very hard to work with and unable to reach suitable payment arrangements.

by Timothy Halpain From Georgetown, CA on June 25, 2008

Unwilling to work with us on a forebarren.

by JENNIFER SAYER From Ridge, NY on June 25, 2008

by JENNIFER SAYER From Ridge, NY on June 25, 2008

by Dan From Patchogue, NY on June 24, 2008

This is the worst company i have ever had to deal with. In 40 years of business i have NEVER had so many wasted hours on the phone. Why is no one shutting them down.

by Keith or Charlotte Smith From South Haven, KS on June 23, 2008

by Anonymous From Port Charlotte, FL on June 22, 2008

Last August 2007, we tried to work out an arrangement with them to modify our payments to a lesser amount. The rep I spoke said he couldn't do that because we were not behind on our payments. I told him that was the point...that I didn't want to be behind on my payments. I was recently laid off from my job and we were now a single income home. They were very unhelpful and made no effort to help us out. Now our home is under foreclosure and we are forced to move. This company is heartless and extremely unprofessional. May God have mercy on them!

by alan boyce From Westland, MI on June 22, 2008

by Anonymous From Rittman, OH on June 20, 2008

by Anonymous From Nichols, NY on June 16, 2008

by Anonymous From Galt, CA on June 13, 2008

by Fran From Tulsa, OK on June 09, 2008

OCWEN FSB was cited by the Office of Thift Supervision in 4-2004 for multiple servicing violation and had to enter a superviosory agreement. They debanked after that. OCWEN LLC becase successor in interest. OCWEN FSB and OCWEN llc have over 150 multidistrict lawsuits against them for various violation of Truth and Lending, RESPA, TILLA. Big, BIG BEWARE

by Anonymous From Elizabethtown, KY on June 04, 2008

The numerous times we tried to contact them they did not have anyone available that could speak or understand English. My parents are aging and my dad is hard of hearing. He could not understand anything they were saying. I believe their home offices are in India? How is that for customer service!

by Thomas O'ROURKE From Malden, MA on June 04, 2008

I have had an acceptable experience with Ocwen thus far. Communication is the key with this company, along with being proactive.

by loretta cannon From Newark, DE on May 30, 2008

by Anonymous From Rosedale, NY on May 29, 2008

by Anonymous From Grayslake, IL on May 27, 2008

put on hold forever when trying to contact them no one speaks English. I only refinanced with them because my wife passed away and original loan was in her name with a great rate. (I thought the ajustable rate was going to role over and I made a bad choice with the new lender. payments up $600.00 more per month

by Stella From Lawrenceville, GA on May 27, 2008

I had the same bad experience and I am not even in forclosure. These people are rude and beligerant. They tried to force a pmi policy and my taxes and insurance was already paid. We I told them last year I needed help with re arrangements on the loan they scared me so much that I picked up another job after working a 16hour shift. I am now leaving the second job. So be aware. This is not a company. It is a barcuda in the water waiting to bite you.

by DON WEDEL From Fresno, CA on May 26, 2008

by Anonymous From Sweetwater, TN on May 26, 2008

HOW DO WE GET THIS OUT TO THE PROPER LAW INFORMENT TO HAVE THIS COMPAMY LOOKED AT. I HAVE HAD THE WORST TIME WITH THEM. MY ORG LOAN WAS NOT WITH THEM. HELP US. WE WANT TO DO THE RIGHT THING, JUST WISHED THEY WOULD.

by Anonymous From Old Saybrook, CT on May 21, 2008

by Raymond Wilson From Southaven, MS on May 17, 2008

posting payments late,as to charge late fees that just keeps adding up,

by Desiree williams From Lockport, IL on May 15, 2008

I was very disappointed with this company, they offered me a forberace plan and snatched it away without any notice. They excepted the payments even though they started the forclosure proceedures.

by Anonymous From Janesville, WI on May 12, 2008

by Jane (Clifford) Stack From Minneapolis, MN on May 12, 2008

If I had a choice, I would not work with them again.

by kathy matthies From Belcamp, MD on May 12, 2008

by Carol Simkins From Dumont, NJ on May 09, 2008

There customer service representatives are very rude and treated us with no respect. They even tried to bully us into taking a modification that we could not afford. They promised us a modification that was great and then cancelled it out from under us.

by Anonymous From Saint Paul, MN on May 05, 2008

i HAVE TALKED TO NUMEROUS PEOPLE IN THE PAST MONTH AND i HAVE GOTTEN MANY DIFFERENT SOTRIES TO WHICH TODAY I STILL DON'T KNOW WHAT THE TRUTH IS. THEY ARE AN UNEDUCATED COMPANY.

by Catherine Jordan From Chester, MD on May 05, 2008

by Anonymous From Coraopolis, PA on May 02, 2008

they suck....period

by Anonymous From Gainesville, FL on April 29, 2008

by Anonymous From Harwich, MA on April 26, 2008

by Alan Boyce From Westland, MI on April 26, 2008

by Anonymous From Corning, NY on April 21, 2008

was told by ocwen that i could get on a forebarrance plan when i did they told me not to send first payment until february when i did send payment they told me it would only be $350.00 then in march payment would be $726.00 sent that payment in and before i could send in next payment they sent me a notice stating that i owed over $7000.00 in back payments. this company needs to be looked into

by m.from clarksville,TN From Clarksville, TN on April 20, 2008

by american taxpayer From Clarksville, TN on April 20, 2008

Ocwen company is deliberately trying to steal the equity from homeowners and someone in the government needs to help.

by tamara From Hopkinsville, KY on April 20, 2008

Ocwen is slowly stealing all the 25k equity from our home. They charge unfounded fee's, never credit payments, never credit payments on time. They make you hold 90+_ minutes. No one can speak clear and understandable English. They charge you for submitting payments on line or over the phone and then wont credit something sent in by mail in a timely manner. They take money from escrow account for tax payment but never paid the taxes. Then we had to pay our own 100.00+ taxes. Then when payment was late a partial payment was sent and the $1000.00 dollars was held, not credited and they would not take any payment but a full one. Then they said that they would make a forebarrance plan and guess what, they stalled for 3 months, telling me something different as to why the plan was not done yet. I then was served with a foreclosure when I have the man on tape telling me not to send a payment until forebarrance plan was signed. HUH, i never got one. But, I am currently loosing all the equity in my children's home. What a nightmare. I hope they can live with the fact that they do this to hard working Americans. Just wondering if anyone/employee working at Ocwen would do what is right and go to court, make statments to help consumers. Kentucky resident

by Michael Vickery From Monticello, MN on April 17, 2008

by Mark Hollingshead From Cedar City, UT on April 16, 2008

by Anonymous From Hobe Sound, FL on April 16, 2008

OCWEN DONT KNOW WHO THEY ARE FIRST IT IS OCWEN THEN IT IS HSBC.WHAT I RIP OFF LOAN COMPANY.

by Kathleen Taylor From Minneapolis, MN on April 16, 2008

I am reading all these peoples statements - OH MY GOD!!! It's like reading my life issues with them. Can't get ahold of them, or put on hold, representatives can bearly speak English, they want to talk fast and just get you off the phone, ending up with no answers in how to ACTUALLY save your home or in plain english terms -What do I need to do to act on a plan, get a written understandable plan. I end more upset and frustrated after I talk to them. I feel there statements of wanting to help people save there homes are lies. Why in this Country do we have to put up with, or why are these mortgage companies, allowed to be so dishonest? What recourse do we have? I feel helpless!! This is more than a nightmare! It makes me feel ill, everyday wondering when I will have to leave my home, all the hard work and money all of ocwens customers have put into there homes, obviously means nothing to ocwen!! We are people who have for what ever reason had hardships, and have been unable to keep up with the mortgage payments and have fallen behind. Everyone deserves a second chance, but I do beleive Ocwen - DOES NOT CARE. Ocwen at least get your facts straight and give us information, correct information, and stop your deception, and lies, we are on emotional rollercoasters with ocwen, how do you know what to beleive? Please tell us how a company,a mortgage company can get away legally deceiving so many people and taking there homes?

by Mary Lehnert From Woodland, WI on April 13, 2008

They do not call back-can't understand most CSR's-they read off of a script-uncalled for charges on mortgage bill.

by Melvin Grissom From Roseburg, OR on April 12, 2008

by Anonymous From Tucker, GA on April 11, 2008

No feed back after phone calls and some customer service reps. do not answer properly.

by Anonymous From Wolverine, MI on April 10, 2008

by Anonymous From Brandon, FL on April 08, 2008

by TAMIKA PATTON From Philadelphia, PA on April 08, 2008

THEY ARE EASY TO TALK TO AND WILLING TO WORK WITH YOU AS LONG AS YOU COMMUNICATE.

by Anonymous From Houston, TX on March 29, 2008

they would not put what I owe at the end of my loan.

by tired From Jacksonville, FL on March 28, 2008

I have no faith and no trust in any one in the mortgage industry dur to this currupt company.

by ron mendleski From Corpus Christi, TX on March 21, 2008

they worked with me by also trying to foreclosure several times

by Victoria Hershman From Tunnelton, WV on March 20, 2008

Everytime I tried to call them they told me to call someone else and when I did I had to leave a message and know one ever called me back.

by Anonymous From Windsor, CO on March 20, 2008

keep telling us they want to help, but when we call they give us the run around

by Moncy Varghese From Yonkers, NY on March 20, 2008

by Anonymous From Spartanburg, SC on March 15, 2008

by Anonymous From Cape Girardeau, MO on March 13, 2008

They were there to help when I need them five years ago, but to right a AMR with rates that adjust up like these, is not right.

by hiram&katrina kyser From Eastpointe, MI on March 13, 2008

by MARISELA ORTEGA From Tucson, AZ on March 10, 2008

by Margaret Bell From Saint Louis, MO on March 10, 2008

by BRUCE From Hobe Sound, FL on March 09, 2008

I WOULD LIKE TO KNOW HOE OCWEN IS GETTING AWAY WITH WHAT THEY ARE DOING.RACKING UP MORE STUFF ON YOU LOAN AND GETTING AWAY WITH IT.AND WHO EVER IS HSBC OH WELL DONT KNOW WHO YOU ARE AND YOU ARE NOT GETTING ANY MORE FROM ME.I ONLY KNOW OCWEN LOAN COMPANY.AND I BLESS ALL OF YOU ON THIS LOAN COMPANY WHAT EVER THEY CALL THERE NAME.I TILL SAY WHAT THEY DID WAS WRONG AND SOON THE TRUTH WILL BE TOLD.OCWEN IS A RIPP OFFF//////NEVER HAD A PROMBLE UNTIL MY HUSBAND GOT THIS LOAN COMPANY. AND YOUS KNOW HOW TO HURT A PERSON BY TAKEING THERE HOME.I SEE SO MANY PEOPLE OUT THERE LOSEING THERE HOMES GOD KNOWS WHO I RIGHT AND WHO IS WRONG AND OCWEN I DOING WRONG TO PEOPLE AND SOON THEY WILL BE HEARD ABOUT .I AM WAITING FOR THAT DAY.WELL GOD BLES YOU ALL

by NIcole Mendoza From Dacula, GA on March 09, 2008

I have tried several attempts throughout the years to have them help me w./ my mortgage. I have had no help.

by Anonymous From McKeesport, PA on March 08, 2008

by jennifer trotter From Vale, OR on March 04, 2008

they just don't care, the are just in it to screw with peopls lives, beacuse they know they have the upper hand,you either pay or lose your home!!!!!!!!

by Anonymous From Vale, OR on March 04, 2008

we have tried to conact them ,since we had our hardship,i was on hold for 47mins , and all i could get to talk to me was a recording ,asking me to hold on a few more mins,i tried every time i could ,i left messages, and know one would return call, and when i wasn't callin my husband was.we are in an ajustable rate of almost 12% and our payment are $880.00 per month our house is woth about 90,000. our loan is for 65,000. we hope you can really help us, thank you so much.

by Anonymous From Murrieta, CA on March 03, 2008

I never got to talk to the same person and they never seemend to care about me or my house

by Anonymous From Osawatomie, KS on March 02, 2008

Every time my wife has talked to someone from Ocwen that have upset her so bad she gets ill. They won't work with anyone I want this company shut down. We are not rich but I want my kids to live in the only home they know. someone hear our plea and HELP US!!!!!!!!!

by Anonymous From Racine, WI on February 29, 2008

by Ranaye Sallgren From Muskegon, MI on February 28, 2008

by victor simpson From Detroit, MI on February 27, 2008

by Joan From Felton, CA on February 26, 2008

Ocwen Bank is the worst mortgage company in the world. I am a DISABLED WOMAN on Social Security Disability, worked for many years, Ocwen has me on a forbearance payment that takes ALL of my income. Nothing left for food, utilities, anything. They would not answer any of my mail or questions. They just keep jacking up the forbearance plan. They want my house! WHY AREN'T THESE PEOPLE TAKEN OUT OF BUSINESS?

by Anonymous From Hobe Sound, FL on February 26, 2008

WHAT OCWEN IS DOING AND GETTING AWAY WITH IS WRONG AND FOR ME THEY NEED TO BE STOPED.I HAVE READ SO MUCH ABOUT THIS COMPANY.WHAT THEY HAD DONE TO MY WIFE WAS WRONG THE LOAN WAS IN MY NAME AND KNOW THEY TURN AROUND AND TRY TO PUT IT IN MY WIFES NAME.WHEN I GOT THE LOAN FROM OCWEN THEY TOOK HER OFF FOR NO REASON AFTER SHE HAD SIGN PAPER TO FIND OUT WHEN HER HUSBAND DIES SHE WOULD HAVE TO PAY THE LOAN OFF.TO ME OCWEN OR WHAT EVER YOU CALL YOUR NAME HSBC THAT I DONT KNOW.I ONLY KNOW OCWEN LOAN COMPANY I GIVE YOU A BIG BIG 0 AND BAD AND POOR.WENT TO COURT AND THEY HAD THERE WHY WHEN THEY DID NOT SHOW UP AND EITHER DID THERE LAWYER AND THE JUDGE GAVE THEM THERE WHY AND THAT IS HOW THE LAW WORKS THATS BULL.

by REGINA From Hobe Sound, FL on February 26, 2008

I KNOW OCWEN IS DOING WRONG AND WHAT WENT WRONG IN COURT ON 02/04/08 HOW THE JUDGE TOOK THERE SIDE WAS WRONG.I GUESS IF YOU HAVE THE POWER AND MONEY YOU GET YOUR WAY.I AM NOT GOING TO GIVE UP UNTIL I KNOW OCWEN DID WRONG TO OUR HOME. THEY WILL SCREW ANY ONE THAT THEY COULD I TOLD MY HUSBAND I HAD A FUNNY FILLING ABOUT THIS COMPANY.I HAVE A FEIND THAT IS GETTING THE SAME THING FROM OCWEN LOAN COMPANY OR HSBC WHAT EVER THEY ARE CALLING THERE SELFS. YOU NEED NOT GIVE UP ON YOUR HOME YOU NEED TO FIGHT THEM TO SAVE YOUR HOME.WE HAD OTHER LOAN COMPANYS AND THIS IS THE FIRST LOAN COMPANY THAT KNOW ONE SHOULD DEAL WITH BECAUSE THEY ARE A RIP OFF.I AM GOING TO FIGHT FOR MY RIGHTS AND LET THEM KNOW THEY HAVE DONE WRONG.I BLESS YOU ALL

by Jerry Goodman From Grapevine, TX on February 25, 2008

by Patrie Torre From Orlando, FL on February 25, 2008

they are trying to work with me but could use your expertise.

by Anonymous From Hainesport, NJ on February 25, 2008

by KATHY TURNBAUGH From Altoona, PA on February 23, 2008

I have explained my situation to these people and have tried to work with them, but they don't care that I have a 16 year old daughter with multiple health problems who comes first. She has been in the hospital no less than twice a year for the past 3 years, causing lost time from my job and of course, many medical bills.

by Anonymous From Hammonton, NJ on February 20, 2008

by GINA LESSHAFFT From Mount Washington, KY on February 19, 2008

by Nataraj.V From Mankato, MN on February 18, 2008

The HR at Ocwen Bangalore India is to say the least, horrible and with extremely poor skills in even a basic activity such as screening. Good Luck, Ocwen, in attracting good talent into your firm.

by Robb Ellis From Newmarket, NH on February 15, 2008

by LSB From Fulton, KY on February 12, 2008

ok, so it's not just me... my hold time was 457 minutes... I think that's 10 hours. Maybe they could answer their phones if they gave more Americans some jobs.

by wow From Bradenton, FL on February 11, 2008

has anyone on here from Florida reported these turds to the atty gen office? so you request a loan modification and they give you a forbearance with a higher payment and the same rate? wow what a deal. these comments are unbelievable and i assure you they will be investigated. here is a resource for you all to send info to. http://www.mortgagenewsdaily.com/mortgage_fraud/report_Florida.

by BRUCE®INA MONTIGNEY From Hobe Sound, FL on February 08, 2008

I DONT SEE HOW A JUDGE COULD GO ON WITH A HEARING WITH OUT A REPORT FROM OCWEN LAWYER.AND THEY ARE GOING TO TAKE OUR HOME IN 60 DAYS.MY HUSBAND JUST HAD A OPERATION TO HIS BACK AND THEY DONT EVEN CARE AND HE HAS DIABETES.I WAS SO LOST WHEN I WALKED IN THAT COURT ROOM AND WE HEARD THIS FROM THE JUDGE.WE COULD NOT EVEN SPEAK OUR RIGHT NOTHING.I GUESS OCWEN COULD GET AWAY WITH ANY THING THEY GOT AWAY WITH OUT THE REPORT.AND THE JUDGE DID NOT EVEN LOOK AT OUR CASE WHY?

by Lisa From Colorado Springs, CO on February 07, 2008

Ocwen has no interest in customer service. They are calling me every day, multiple times a day, requesting a payment that isn't late. I know, they called this morning about a complaint I made on the 29th and they confirmed my payment is not late. It is nearly impossible to actually reach someone. They purchased my mortgage just about 2 years ago and have been a nightmare ever since. I've never defaulted, and have only been late once in the past 27 months.

by Anonymous From Norristown, PA on February 06, 2008

by Rodney Cochran From Grand Prairie, TX on February 05, 2008

Unresponsive; telephone wait times of 3 hours; if you can leave a message,(normally full)no one calls back; no response to repeated emails;

by scott white From Pottsville, PA on February 05, 2008

it's like OCWEN sets us up to fail

by REGINA From Hobe Sound, FL on February 03, 2008

OCWEN IS A BIG RIP OFF.THEY WILL TAKE YOU HOME.AND I DONT KNOW WHO HBCS IS OCWEN IS TRYING TO HIDE THERE NAME SO WATCH OUT FOR OCWEN.I THINK OCWEN NEEDS TO BE STOP FROM RIPPING PEOPLE OFF.THEY HAVE SCREWED ME OVER SO WHEN I GO TO COURT ON MONDAY I WOULD LIKE TO KNOW WHY.I AM GOING TO FIGHT THEM ALL THE WAY UNTIL I GET ANSWER FROM THEM.I BLESS YOU ALL AND DONT LET OCWEN GET AWAY WITH TAKEING YOUR HOME FIGHT FOR YOUR RIGHTS THATS THE LAW GOOD LUCKY

by No Longer a Home Owner From Memphis, TN on February 02, 2008

Ocwen is everything that other customers have said on this site, and so much worse. I never made late payments to Ocwen. I always sent my payments early. In order to create a situation where my payments would be late, Ocwen "lowered" my interest rate, and reduced my payment on their statements. For six months, I continued to pay the amount stated in my loan documents. I believed that Ocwen was up to no good. When I called them about the lower payment, they said that a "new law" was passed that required them to lower my payment amount and interest rate. After 6 months, when I didn't take the bait, they brought my interest rate and payment amount back up. When I called them, the rep let me know that "someone" had made a mistake, but since I had made all my regular payments, I didn't have to worry about late charges! Wasn't that nice of them! Ocwen is horrid. They were the secondary lien holder on my loan. RCS aka Aames was the first. I couldn't make the payments when the interest adjusted up, so I saved my money, moved into an apartment, and let the home be foreclosed on. I didn't know what else to do. Memphis Fair Housing, NACA, and other companies/organizations were just too slow to help. I hope that others will be able to get help. It's a shame that hard-working people are made to seem like irresponsible, careless consumers who mismanage their money, when in fact it's the mortgage companies who are charging ridiculous fees that force homeowners into foreclosure.

by Brendalynn Taulelei From Spanaway, WA on January 31, 2008

Ocwen is the worst mortgage company out there. They were unwilling to work a payment plan with us where we could repay the amount we were behind on. They've allowed us to sign a forbearance plan that is $400 above our original payment. We really can't afford it, however are afraid they might foreclose. We'd really rather sell the house, pay them off and start fresh. With additional fees they've charged, now they're saying we owe $10K when we started with only being 3 months behind amounting to $6K+. Their website is misleading because the solutions they offer are impractical. They're making money off people through foreclosure, which is just not right! It is very hard to reach a live person when calling the 800 number. After 30 minutes of waiting, you get someone who's rude and unwilling to work out a plan. What tell you one day isn't the same thing they tell you the next day. Someone needs to put them out of business.

by R. S. From Turlock, CA on January 30, 2008

Ocwen had both our 1st and 2nd mortgage, sold off our 2nd and never notified us, then that company never notified us. I had to do all the calling and after 3 months of calling Ocwen I was finally able to get a name and phone number for the "so called company" that bought our 2nd. I called them, they didnt respond, then after 3 months they call only to tell me I am 10 months in the rear!!! I said "Where the hell have you been, you have had my account how long, and you have never sent us anything??" Why are we the bad people when these mortgage companies can buy and sell of our loans like its just one big corporate game of Monopoly!? We live in fear daily that they will come from the dark and foreclose on us. Now my latest research again with no help from Ocwen shows that the company Ocwen sold our 2nd to, is now out of buisness and bankrupt, and to top it all off, Ocwen never paid our property taxes from the 1st tax payment of 2005, and when we called to complain, they sold off our 1st mortgage telling us there is nothing we can do to help you, you didnt make the payments and we DID!! They posted our payments on both accounts how ever the hell they felt like it, and in the end have more legal rights then any of us stuck with their lousy, unprofessional and probably unlicensed loans!! OCWEN SHOULD NEVER HAVE BEEN ALLOWED TO BE IN BUSINESS AT ALL!!!

by Lventura From Stone Mountain, GA on January 28, 2008

ocwen only solutions is the forbearance and it ended it up being 400.00 more if i am already having trouble with the regular payment what makes you think $400.00 more will help

by Anonymous From Salt Lake City, UT on January 26, 2008

Ocwen is the work company I have ever dealt with. My oldest daughter had a heart transplant and I was unable to work for over 1 year and my husband had to work less to help out with our other 4 children. I tried to work out something with them and they were horrible. They told me I needed to pay $4400 and overnight ti so my home would be foreclosed on. I got a bank check for $4400 and overnighted it I have the receipt from the post office that it was delivered and who signed for it. The check has cleared the bank and Ocwen is still claiming they have never received it, and they don't know anyone by the name of the person who signed for it. They foreclosed on us and sold our house at auction and I have no idea to this day where my payment is. Do not send them any money they are crooks. We are now going to try and sue them.

by Vicky From Woodstock, GA on January 25, 2008

Go straight to the top, I finally had my breaking point with this company and contacted the 3 top officers there and actually had a response within 30 minutes AND I spoke to someone who was NOT from India! Here's the info, I don't care about how many emails they get, I know they have put all of us in a terrible situation. Here you go and best of luck, no one should ever have to deal with foreclosure. William.erbey@ocwen.com ; ronald.faris@ocwen.com ; scott.anderson@ocwen.com

by anonymous From Englewood, FL on January 25, 2008

Ocwen mortgage sucks Nobody speaks to you about anything there all they do is charge you more and more money Forbearance plan Never Again It has affected my credit so bad I had one and i paid on time every month they are still listed me late I hate this company I want to see them go Down!

by Anonymous From Saint Petersburg, FL on January 25, 2008

I have a home in St. Petersburg that is currently in foreclosure. Ocwen is my loan servicer. When I first began to fall behind in my mortgage I attempted to contact Ocwen. I was met with hold times that amounted to hours. I have been on hold and the company has closed for the day. When you leave a message and ask to be called at a certain time and number, they call your home with a voice activated message asking that you call them back. Emailing them doesn't work either, all you receive is a form reply. I finally took off from work in September to endure the wait. After 3 hours I was on the line with a live rep. I asked for a loan modification that would place the past due payments at the end of my loan. They flat out refused to discuss this option. Instead I was offered a forbearance that required a payment of $2700, and then 12 monthly payments of $1580,$350 more than my regular mortgage. When I received the contract I realized that the increase was a forced escrow account for taxes and insurance. I stopped doing escrow about 5 years ago when I refinanced with a sub-prime mortgage company I have paid my taxes and Insurance on my home for the last 5 of the 13 years I have been here. I took another day off from work to speak with someone. The rep told me that they were forcing the escrow because I was behind on payments, I argued that my taxes and insurance were paid, he said it didn't matter. So how am I to catch-up on my back payments? That's up to you, you can send extra money on top of the $350. This was crazy. I questioned how this was to help me, and the rep said the forbearance would stop the foreclosure for up to an year. When asked what happens after the year, I was advised they would proceed with the foreclosure. This made no sense. Then as a scare tactic (I guess) on the day the payment and contract were due, I was served with the foreclosure. For the last month I have tried to enlist the help of Hope Now but they are a joke. I received a letter from them saying they could help. I call the number and it is to Ocwen. I get the real number for Hope Now and end up talking to a counselor for NovaDebt. She is useless. Again I spend time on the phone with her trying to reach Ocwen. She says she will email them, they email back that they tried to contact me and left a message and for me to call them, which is a lie. The rep is of no help. She says she would get a supervisor involved and call me back. It has been a week since she said this and I am still waiting.

by sherry berrett From Brownsville, WI on January 24, 2008

Ocwen is quick to rope you into what looks like a do able situation but you get bills that are huge and unobtainable to pay and it keeps mounting until you can't make the payments much less the back due when you try to refinance you credit isn't good enough anymore your trapped taking whatever they give you. Never go with a mortgage company like Ocwen no one is ever there to answer your question or help and most of the time you can't understand what they are telling you

by Anonymous From Hobe Sound, FL on January 22, 2008

I LIKE TO KNOW WHO HBCS WHEN OCWEN IS MY HUSBAND LOAN COMPANY/AND I CANT SEE HOW THEY ARE GETTING AWAY WITH A LOT OF STUFF JUST KEEP ADDING THINGS THAT YOU DONT ASK FOR.AND SAY THEY LOST YOUR LOAN PAPERS WHAT KIND OF LOAN COMPANY IS OCWEN.I GIVE THEM A (F) NOT (A). THEY ARE VERY BAD LOAN COMPANY.I AM ON THE TILE BUT NOT THE LOAN I DONT SEE HOW THEY COULD GET AWAY WITH ALL THIS BULL TAKING PEOPLE FOR A RIDE.

by Seymour eaddy From Red Lion, PA on January 22, 2008

I got for a new home buyer I am not sure what to really expect

by Anonymous From Bergholz, OH on January 20, 2008

by Anonymous From Portland, OR on January 19, 2008

Ocwen is truly a TERRIBLE company to deal with. They call before the mortgage is late with HARASSING, continual calls and DO NOT LET UP! My mortgage was sold to this company and I would NEVER want to have to be stuck with them ever, again!

by Miss G. in CALIFORNIA From Moreno Valley, CA on January 18, 2008

OCWEN is truly the worst. I have tried calling and they sure seem not to understand when you need HELP but sure understand when they are trying to get a late fee from you. I sent in my payment 7 days before it was due & they said they didn't receive it till 11 days later...got charged almost 90 dollars in late fees. The following month I sent my payment certified & return receipt....guess what I sent in on a Monday & they received it on Thursday!!!! I have asked for paper work to try and lower my payments and I have yet to receive the PACKET. I tried to ask for advice and help...he couldn't help me. I tried to ask them if they refinance...and they said NO!!! My husband has lost his job, we have 3 children and I cant afford the payments by myself. THEY SUCK...If anyone has something open in trying to close them out of business please let us ALL know. Our mortgage was given to them without our knowledge!!

by David Lang From Charlestown, IN on January 18, 2008

they are terrible to try and talk to. OCWEN acts like people are not allowed to make mistakes.

by LaWanda Calhoun From Chicago, IL on January 16, 2008

by Anonymous From Kittery, ME on January 15, 2008

by Anonymous From Roseville, CA on January 13, 2008

We have not been able to contact anyone. We have been trying to contact them before we got to the point of not being able to make our payment.

by donny taylor From Weirton, WV on January 13, 2008

our mortgage has continued to go up even when we were already late on payments they increased it, then they did a contract to supposedly save our home,the payment went up from 475 to 500,we was able to scrape up the first payment then Christmas came and now were in foreclosure,i haven't received no certified mail telling us they were foreclosing,instead a man showed up looking at our house to see if it was still occupied, and telling us they were foreclosing,pretty ignorant if you ask me.We received a bill for $2,900 dollars since we couldn't make our December payment of contract,then a knock at the door a few days later as i told you.My wife is home every day raising our children so i know we haven't missed any mail,as of phone calls,i have made several to ocwen and after an hour on hold and a couple messages we haven't heard nothing from ocwen,only the man that came to look at our house

by Monique Krawczyk From Union, NH on January 11, 2008

by davis From Mesa, AZ on January 10, 2008

i have tried emailing them and calling them. i have been on hold over an hour every time i try to call. one time i got thru and then they said there system was down and that i would have to call back. i asked if they could call me back so i did not have to be on hold again and was told no. tried leaving a message for a scheduled call back and never got one. have emailed them several times with no response. did an online forbearance request and never got a reply. probably moving towards foreclosure now because i cannot get a hold of them

by Anonymous From Chicago, IL on January 08, 2008

Every time I speak with a representative, I hang up frustrated. I never speak to someone with strong English skills, I have tried working with them on several levels and their communication efforts are awful. How a company like this can still be in business is way beyond me. How can a company have wait times of over 73 minutes to speak with a representative? It is unthinkable!!!

by Debra From Sanford, FL on January 04, 2008

I tried to get through to them by phone & website. Phone was hour wait, website came up error on page. I then wrote to them & got no response other than my monthly bill & then served with foreclosure papers. I have been told you MUST contact your lender, how when their contact forms to do work & writing gets no response?

by E.W From Greeley, CO on January 02, 2008

I have a variable loan with Ocwen and they have raised my interest twice since June, 2007 to 11.25%. They won't work with me and are asking $7,000 in late interest and are starting foreclosure proceedings on my home.

by jennifer From Norwalk, CA on December 29, 2007

ocwen is horrible they act they are going to help and stick people in these forbearance agreements that people can't afford.they reported us 30 days late when we were not and screwed up our credit.we called them for help they don't help.filed hardship with them and they do not respond.

by jennifer From Norwalk, CA on December 29, 2007

yeah they stuck us in this forbearance agreement we pay 400 extra on the mortgage which is 3200.00 so we pay 3600.00 and yet they tacked on all these late fees and marked us late every other month when we were not.we filed hardship they don't respond and want to charge us 8000.00 to get out of forbearance they don't help you they make it worse they want all of us to lose our homes.something needs to be done about this company they are crooked.

by L Beall From Stevenson Ranch, CA on December 09, 2007

PLEASE, PLEASE, PEOPLE!! Stay away from Ocwen bank! They are crooks! Bottom line!I don't own a home now because I'm afraid to buy and my loan ends up with them! NO WAY IN HELL! I HATE OCWEN BANK!!

by Regina From Breesport, NY on December 01, 2007

Ocwen bought our mortgage from Embanque without our knowledge and raised our interest rate to 10.5%. We have been trying for years to get away from them but on our credit report they always say we are behind so no other bank will touch us. I have never received an answer that I can understand when I've called them. They constantly hold my checks and then charge me late fees!! I send my check out about a week before it's due and they don't process it for for 10-12 days later. When I complain I'm told I can do a payment over the phone for an extra $10.00 charge. I wonder what would happen if everyone who had a mortgage with them stopped paying until they straightened up. Could you imagine how many homes they would have to try to foreclose on and what would happen to their stock? Hummm.....

by livin the american nightmare From Richmond, VA on November 28, 2007

You should forward it the website and akk found pages to your attorney general,Governor, Senator Presidential candidate. You should also track all of the pac money being paid to legislators and Banking Committee Lobbies that allow this to happen. The increases are artificial in order to pay for their consumer debt. Behind OCEWEN are the nameless faceless Investment Banks in China, UAE and India. They pay millions to their favorite govt people and worse lend them money at low low rate rates . This is just the beginning. If you believe George and Dick give a rats ass about you keeping your home guess again.

by Anonymous From Bay Minette, AL on November 27, 2007

I fell behind on a forbearance agreement, had the money to catch it up, but they are foreclosing on my property anyway. They do not have any compassion for anyone or anything. They don't want to help you. they only want to make money. They might understand the severity of your situation if they understood and could speak English!

by CATHERINE HOLLOWAY From Naugatuck, CT on November 26, 2007

I FELL BEHIND ON PAYMENTS DUE TO JOB LOSS AND HAD TO GET HELP . EVEN THOUGH I SIGNED THE FOREBEARANCE PAPERS AND SENT THE SIGNED PAPERS IN FOR THE NEW $$ A MONTH I STILL GOT COURT PAPERS IN FOR DEFAULT ON FAILURE TO APPEAR. IV LOST EVERYTHING THIS YEAR AND I CANT LOSE MY HOME. WHERE WILL MY FAMILY GO? THEY TOOK OUR MONEY AND STILL TAKING OUR HOUSE. BEWARE OF THEM THEY WILL ROB YOU TOO.

by Anonymous From West Palm Beach, FL on November 20, 2007

Worst company to work with. Do not even consider working with this company.

by debbie From Natrona Heights, PA on November 09, 2007

your company SUCKS you are nothing but evil your CEO is the demon

by REGINA From Hobe Sound, FL on November 03, 2007

If this stars are for ocwean i give them a 1 FOR worse not a five.I give a 5 to the people that need help.....

by REGINA From Hobe Sound, FL on November 03, 2007

Ever one needs to get together a close ocwen down they are ripping off a lot of people and they need to be stop.I had other loan company's and ocwen is the worst place to get a loan. We all need to stop them from ripping off people.lets stop ocwen fight for your rights.they will take any ones home they don't care.you could email me at floridarm1@aol.com.Save our homes from this loan company

by Anonymous From Bakersfield, CA on October 28, 2007

they do nothing but lie.their solutions are not even dealing with

by zepp From Bakersfield, CA on October 28, 2007

awful, awful, they put us in the same program. i cant get away from them. i am being held hostage. can anyone help us

by Pamela Wagner From Palm Bay, FL on October 22, 2007

Although advertising that they want to help, the payment plan they offered was too high for us.

by Anonymous From Denver, CO on October 17, 2007

Very hard to deal with. They do not understand English.

by Anonymous From Smithtown, NY on October 17, 2007

We have tried several times to work with Ocwen. Now our house is in foreclosure and I am going into bankruptcy. Each time we have tried to work out a forbearance agreement, the payment have gone up. We are now expected to pay 100? Yes our payments are now doubled. Consumers need help from someone. My loan was taken out with another company and bought by Ocwen. What recourse do we have.

by victoria From Woodstock, GA on October 15, 2007

I've just been on the phone with Ocwen 45minutes regarding a forbearance plan they put in to place for me last month that was in effect until Jan. 2008. Now I'm being told my payment has doubled.. what was the sense in the forbearance plan then? I will probably lose my home now.. you would think they would want to help at this time with foreclosure rate so high, the last thing they need is another home to try and collect on. I feel sick to my stomach and I can't stand talking to people I cannot understand. I told the rep to give me a number to speak to someone in the states.. then I was transferred and the call was dropped. Sickening.

by Anonymous From Feeding Hills, MA on October 09, 2007

by Anonymous From Harwich, MA on October 08, 2007

I can not work with them they have no heart i will loose my home

by Dani D From Pocatello, ID on October 04, 2007

I have never dealt with a company that is so awful to deal with! They don't care about anyone. Calling is a nightmare. The wait time is usually over an hour! They have not made one effort to help us keep our house. Now we are having our house taken away and there is nothing we can do. Ocwen should burn

by Anonymous From Romulus, MI on September 29, 2007

I had my loan sold to Ocwen about 3-4 years ago. They are the worst company in the world. Their Customer Service calls all go to India. You can never speak with a US rep. I have an ARM that has adjusted up $750 in 1 1/2 yr. I have tried to re-work my loan and I am told my Ocwen that they will not due that even though their website claims they will

by R From Hurst, TX on September 23, 2007

They are disgusting, always charging hiding charges. WE SHOULD CONTACT OUR LEGISLATORS TO PUT THIS PEOPLE OUT OF THEIR CRIMINAL BUSINESS!

by Joyce & Eric From Fremont, NH on September 12, 2007

We entered into a forbearance agreement when we fell behind 15 months ago. We paid every payment on time and wouldn't you know - we know owe MORE than we did then - make sense???? Now they want us to enter into a new agreement - I don't know how I can trust them to offer another "new" agreement. If I do - it will probably up my interest rate or worse - make it an adjustable! How do we get out of this nightmare?

by Kimberly From White Pine, TN on September 08, 2007

I too am a victim of these non-english speaking thieves. I have tried to work with them for the last 6 months calling almost everyday. I even sent a qualified written request for information, and a hardship letter to which I receive the answer.."We are researching your request" but nothing stopped a sale date, even though they never followed state foreclosure guidelines

by Anonymous From Groves, TX on August 28, 2007

OCWEN is very difficult

by Chris From Fort Wayne, IN on August 27, 2007

Heartless bastard. OCWEN doesn't care about people...just MONEY...have refused numerous payments and refuse payment arrangements. Have had representatives belittle me and talk down to me on MANY occasions when I have tried to get things back on track. Companies like this should not be allowed to do business. I have another mortgage through Country Wide and they had no problem working with me after I had money stolen from my account. The main reason I was behind to begin with on my mortgage. I have not had a late payment on a mortgage since 1997...the one and ONLY time until now. I had an entire bank account emptied due to fraud and Ocwen didn't care.

by Anonymous From Ortonville, MI on August 25, 2007

AS WITH ALL THE OTHERS YOU CANT GET OCWEN TO GIVE YOU AN ANSWER THEY JUST REPEAT WHAT YOU SAY, IF YOU CAN UNDERSTAND WHAT THEY SAID!

by Anonymous From Zimmerman, MN on August 10, 2007

OCWEN put us on a forbearance that we cannot afford also. We had no other option. I support my 6 children and my wife works very part time due to a disabled child, and I was injured at work a year ago and cannot do the work any longer. I know I will get a settlement in the end, but I don't know when. I make $20 less an hour and they can't help at all. And I agree, they need employees that understand and can speak English if they want English speaking customers.

by Anonymous From Milwaukee, WI on August 10, 2007

in a forbearance agreement i as them to lower the payments to where there more affordable,i've been out of work for the summer and i've gotten behid with my agreement.i need to come up with a new affordable payment plan,i want to keep my house.

by Anonymous From Escondido, CA on July 31, 2007

they suck. they should be put out of business. They need to learn English also. I cannot even find the lender who actually has my loan.

by kevin From Anderson, IN on July 25, 2007

I have to agree with the comments above Ocwen's tactics are the lowest of anyone I have seen they sent some papers for us to sign and gave us just 5 days to do it so nice to have such an understanding company to do business with. Our mortgage was sold to them about 7 years ago and it has been a nightmare ever since I think we should have had a say so in who they sold it to since we hand pick the company we went with. Ocwen should be shut down and charged with unfair business practices.

by Regina From Hobe Sound, FL on July 19, 2007

My Husband sign papers with Ocwen and when we got the papers we have found out they have charge him 20,000 for closing cost when we find out it is only suppose to be around 5,000 for closing cost.And i don't see how they could take a wife name off the loan of the house when she has the tiled to the house when she had paid for the house.I really do feel sorry for all of you out there...they have charge so much money and don't know where the rest of the money went instead of giving what a borrow borrows.they just put the rest in there pocket.I have told my Husband there was some thing wrong with this payments.the paper work was all wrong and not what he sign to..I cant not even give them a hole star this place is a rip off to all people.

by Linda Quinn From Brighton, CO on July 13, 2007

Ocwen's harassment is outrageous. They have called 5-6 times a day and our payments are not even late. They demand to have information they should already have if it is really Ocwen. They also record all conversations with out your permission.

by mARYANN From Darby, PA on July 09, 2007

Ocwen is hands down the worst company I have ever dealt with, you need a translator, NO ONE SPEAKS ENGLISH! They will not work with you in any way except forbearance with outrageous monthly payments. They are nasty and ignorant!

by Linda From Kenosha, WI on July 03, 2007

Ocwen does not want to work out affordable plans with you. They steal your money and are always in the end trying to take away your home. They have no understanding whatsoever when you have had a financial problem.

by Anonymous From Kenosha, WI on July 03, 2007

by Anonymous From Rockaway, NJ on June 25, 2007

OCWEN is very rude and nasty to you. I try to call to let them know that my pmt will be late or try to get help and they yell at you. Horrible!!!!!

by Anonymous From Rockford, IL on June 21, 2007

OCWEN does not speak English they keep changing my due date. They are awful to deal with.

by Jennie Kriescher From Peshtigo, WI on June 14, 2007

I have a loan with OCWEN. My payment on my home is $1200.00 My husband got laid off for 2 weeks and the week my payment was do 2 weeks of health insurance was taken out of his check so I moneygrammed $1000.00 and the next week I sent them a check for $200.00. So now they are foreclosing on our house because they didn't mention that they don't take 2 part payments. We have two weeks to try to come up with $4000.00 or they take my home

by cheryl From Warwick, RI on May 18, 2007

We are behind in our payments because of my husband losing his job and me on disability, and Ocwen is not willing to work with us now that he is back to work. They want to take my house or 4450 upfront.

by J & C From Chatsworth, GA on May 13, 2007

We are behind in our mtg. Anytime we try to call OCWEN for help, we get people who don't speak English and donut understand 1/2 of what we are saying!! .Also, they have on their website that they can do a few things to help when behind..Well, the ONLY thing they will do with us is make a forbearance agreement w/payments we cant afford!

by Anonymous From Flint, MI on April 21, 2007

Very hard to deal with, will not answer correspondence.

by Anonymous From Ansonia, OH on March 31, 2007

Ocwen won't help you because they are trying to take my house. They wouldn't give me a chance to make Payments i wish they would