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Home » Companies » Mortgage Companies
Huntington Mortgage
About Huntington Mortgage
From their website:
"We are a bank whose size makes people feel right at home, yet is more than large enough to provide them with access to all the resources they need. We like to think of Huntington as a local bank with national resources, and it’s just one of the things that makes us great."
Blog Entries about Huntington Mortgage
Checked Better Business Bureau: Yes
Better Business Bureau Issues
As of 8/16/07 - from the BBB website:
"The BBB processed a total of 106 complaints about this company in the last 36 months, our standard reporting period."
Huntington Mortgage's Contact Information
Web Site: huntington.com Phone: 800-323-9865 Address: 41 S High St
Columbus OH 43287
Reader Comments & Ratings
Average Rating:
(1.7/5)
I absolutely agree that Huntington is the worst bank ever! I lost my job in March of 2009 and immediately called Huntington for relief in regards to my mortgage. They gave me the number to mortgage consultant, Doug Mcyltrot, was was helping customers with the new Fed mortgage restructure plan. I tried to contact this consultant for several months and at first wouldn't even get a call back. I finally went to the local branch in which he worked and he turned white as a ghost then lied straight to my face. I finally called Huntington's corporation. Mortgage division and I am still waiting for a call back. This bank should be turned into the Better Business Bureau as well as turned into the local legislature.
There are no words that accurately describe how horrible this company is. They force-placed insurance on my account even though I had never had a lapse in home insurance coverage. I provided proof of insurance as required, but ended up with a forced escrow account with a delinquent balance for insurance for 3X the costs of homeowners insurance. They then applied my mortgage payments to the bogus escrow account, and I have been harassed by collection agents ever since. I have spent hours on the phone trying to correct the problem, and though I am told every time that the problem has been solved, it never has been. I received two phone calls from their collection department before 9AM this morning. After asking for a written statement verifying correction of their error, I was told they had to charge me $15 to fax me a letter. Collectively they are the most subhuman, incompetent, heartless, illogical group of people I have ever had the misfortune to have to work with. Don't let this be you...choose to finance your home elsewhere.
I am a Realtor working for a seller on a Huntington short sale. The offer was finally approved by Huntington and now I cannot get them to answer their phones or emails. They are rude and unresponsive.I have purchasers that have paid for an inspection and appraisal & cannot get any answers. THEY ARE AWFUL!!!!
My home is going into foreclosure. In June I completed the "loan modification" paperwork. On 8/24 I received a message from them. I have continued to call the person back more than once a day and also sent an email. I have received no return phone calls or a response to my email. I have never in my life received such incredibly poor customer service. I went to them for help, expecting help. Obviously they don't care about their customers. I expect a simple call back and get nothing.
i have been working with this company for over 4 months for a modification through fannie mae and they won't even answer the phone i have now an attorney involved and they will not take his calls either! This company is horrible!!!!
I had fallen behind from working for a company that ended up not paying me for over a month. Catching up on payments; now I have made 4 additional payments in the past 6 months and instead of applying my payments to my account, they held the payments. Showing on my credit report they were made later than I took them to the bank & then some payments went to fees, not to my account at all. On top of that they have also mailed back payments, after clearing them from my bank! Now, they tell me I am still behind 2 months (when actually I have never been more than 2 months total behind. - Shouldn't making 4 extra payments cover that?!?!) Very rude, unhelpful, and confusing!!!! They can't even explain what they do with your money.
The customer service people are rude and could care less. I had a manager tell me she didn't care if I foreclosed it didn't hurt her at all. I was never a full month behind but none of my other bills were getting paid so I tried to get them to lower my monthly payment or consider a short sale as sooner or later I have to pay my other bills. The lady who dealt with my account told me after it took 3 weeks and me making a phone call everyday that she actually has people in foreclosure she is trying to help. Really? You want me to be another one? I hope one day those people find themselves in the situation we are in and get to go through what we are going through.
I had my loan with them for 11 years and defaulted. The loss mitigation dept is extremely rude!!!!!! I "jumped through all of their hoops" and was then told that it was too late to stop the foreclosure. They locked me out of my home before the property was sold at public auction. I have been given nothing but the run-around and a bunch of lies from this company.
This is the Worst bank in the WORLD !! I started a mortgage modification 11/07 they kept dragging things out now 2/09 I owe 10,000 more than my mortgage was first taken out for, all my paymnt have been put in suspense but the interest and escrow keep charging so I have 2 choices foreclose or pay the extra 10,000 this bank has so many complaints how does it stay open ??
They appear willing to work with me. They suggested I submit a letter of hardship. I do not know what this entails.
HUNTINGTON LOCALLY WILL NOT WORK WITH US BECAUSE OF LATE PAYMENTS. WE WOULD LIKE TO CONSOLIDATE OUR 1ST AND 2ND MORTGAGES TOGETHER. OUR 1ST IS AT 6% AND OUR 2ND IS AT 8%. CAN YOU HELP US?
Huntington is by far the worst mortgage company I believe there is. Extremely unfriendly customer service, no matter what dept. you deal with. No help at all in helping you save your home. Filed a complaint against them, waiting to hear how that turns out. I suggest to anyone....Do not deal with these people
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I have been trying to work with them for several months to avoid forclosure on my home. they have promised help, but never did.
Escrowed my property taxes without my permission. When asked to remove them, declined - am now in foreclosure due to property taxes being escrowed and added to my monthly mortgage payments.
It takes them too long to respond to an offer for a short sale. When they do, they lose the buyer and the house gets broken into and everything stolen out of it. Now they will get nothing. No wonder the banks are all in trouble.
in the middle of short-sale negotiations and may lose a qualified buyer due to Huntington not returning communication. The bank could end up getting less for the house thus costing them more. I don't understand why there is not more urgency on their part.
no willingness to assist patrons/ bought out sky bank and have had nothing but problems with the account since. very unsatisfactory customer service. i feel as if i am just one of a million customers and they could really care less for our finicial hardship.
We currently have our loan through this company and have experience several huge issues of mishandling in our loan.
It's not their fault, they inherited this issue from a previous company.. but they majorly dropped the ball when it came to reaffirming my mortgage.. they have ignored this and have made it really hard for me to get answers that I need
Brutal and unreasonable collections. Refused to work with me to pay loans due to them.
Rate or Comment on this Organization
Have you dealt with Huntington Mortgage? If so please help others and let them know what you think about this organization.
They suck!