Household Finance

by Anonymous From Liberty, MO on October 05, 2009

Unwilling to work with their customers. We have had them servicing our loan for years with never a problem, until hardships came. You would think a good past track record they would be willing to work something out!

by Anonymous From Montgomery, AL on September 18, 2009

by joseph gottlich From Fremont, NH on August 17, 2009

by Mona-Rae Thompson From Reisterstown, MD on July 15, 2009

For the most part, they were a good company to work with. Until I had financial difficulties. Then, the attitude was "Tough luck, sweetie!" Guess that was because they were under pressure themselves (now that I know HSBC, parent company overseas, decided to close down U.S. operations)

by angela From Albany, NY on June 05, 2009

do not EVER use this company. They are a predatory lender!! Why these loans were ever legal or allowed is awful. Many people have allowed this company to ruin their finacial lives me being one of them.I repeat DO NOT EVER USE THIS COMPANY.I'm current on a 9.5% mortgage and they will do nothing to lwer it.

by Anonymous From Sinclairville, NY on April 23, 2009

they hooked me good, making it sound good and not explaining what I was getting into. They have me now so there is no way I can refinance no equity in home, as they combined loans. I have called them to see if they could lower my interst but they will not work with you. I am barely hanging on.

by Steven Fink From Emerson, NJ on April 06, 2009

by Lynn Mitchell From Centereach, NY on March 06, 2009

by Lauri Ehret From Bethlehem, PA on February 23, 2009

We refianced with Household Finance from a local bank. What a mistake. The bait and switch interest rate should have been a tip. We refinanced to consolidate bills and they screwed that up too.

by KATRINA BREWER From Landis, NC on February 18, 2009

by Anonymous From Rancho Cordova, CA on January 15, 2009

by Anonymous From Pocono Summit, PA on December 02, 2008

by Anonymous From Edgewood, NM on November 19, 2008

Tried to refinance but was unable to ,they would not communicate with us now they refuse to return any paperwork I have sent them

by john tumas From Pittsburgh, PA on September 06, 2008

we have been with them for a long time they have done everything they could to try an help us

by Anonymous From Edgewood, MD on July 28, 2008

by Anonymous From Reisterstown, MD on July 22, 2008

I feel that they are poor communicators, will not call you back. You have to go out of your way to find out who to call and speak to. The loan officers will tell you whatever they want to get the loan sign and you find out different once you get the loan. Read and re-read the fine print. I have met one or two people who seem sympathetic and try to help but they are also vague when you ask questions and will not answer your questions fully.

by anonymous From Kansas City, MO on June 27, 2008

No understanding of anyones situation, we were great when we both were working full time but when my husband after 26 years on the job, hours were cut, we were turned down for a hardship loan and now zttorneys saying we have 30 to say the claim is valid and they will start foreclosure. No arrangements can be made now they said they are revoked. My husband starting getting his hours back now but they don't care.

by Connie Burton From Kansas City, MO on June 27, 2008

They tell you to call them and when you do, they are so hateful and say that they have to have a certain amount or else. No wonder people don't want to call them.

by Anonymous From Kansas City, MO on June 09, 2008

i applied for a hardship but was not approved and they did not even consider the situation i am in.

by Lisa Vanderwall From Midlothian, IL on May 02, 2008

by Anonymous From Montgomery Village, MD on April 24, 2008

they dont want help you save your home. no payment arrangements options.

by Richard Sadowski From New York, NY on April 01, 2008

by Thomas Deal From Blanchard, MI on March 08, 2008

Another reason that I fell behind on my mortgages payments is because HFC is a predatory lender which originated me a predatory loan. HFC initiated this loan to me in a rush manner and according to the Federal Trade Commission I should have avoided this loan because of the warning signs: HFC combined two loans which I should never agree to or signed any documents. One loan was a credit card loan and had nothing to do with my home. HFC pressured me into accepting monthly payments that I cannot make. HFC did not allow me to read all of the fine print in the loan papers. HFC truly misrepresented the kind of credit I was getting. By not communicating to me the impact of this loan transaction ended up placing me in an adversary role. HFC misrepresented the facts by combining two loans placing me in a negative equity position. This was totally wrong. HFC knew very well in advance that I would not be able to obtain refinancing anywhere else. The bottom line is that I should have never entered into this agreement. I should have not signed these documents and left my loan balance as is. Finally, I am taking this information to the attorney general of Michigan and have this and my loan papers investigated. HFC had a settlement with Acorn (see attached) and I appeal to you to reconsider and approve allowing me on the Foreclosure Avoidance Program. Please reconsider and give me one more chance. There are six steps on getting a good loan and I feel strongly that HFC failed in each category. (see attached). Thomas Deal

by Thomas Deal From Blanchard, MI on March 08, 2008

by Anonymous From Blanchard, MI on March 07, 2008

by marilyn miller From Raiford, FL on March 05, 2008

by james mclane jr From Keyport, NJ on February 24, 2008

they've worked with us in the past and have been very understanding, since the bankruptsy though, its been hard to get a hold of them.

by Alan S From New Hyde Park, NY on February 10, 2008

by Mary Benson From Schenectady, NY on February 04, 2008

by Anonymous From San Diego, CA on January 25, 2008