Greentree

by lui5 From Fort Lauderdale, FL on February 05, 2012

Read the book "Foreclosure Defense Handbook" or visit www.consumerdefenseprograms.com/ Regardless if you are facing foreclosure or not, this book will give you the necessary tools to take action against Green Tree who is a servicer/debt collector. We have rights and have the tools at our disposal to bring justice to companies like this who I am sure are committing mortgage fraud. Read the book or visit the website where you can download a PDF copy for free. I am current with my payments and I am now conducting my own legal research on this company to see if they hold clean chain or title and note. Read the book, wake up, join forces and go after these companies and make them pay. Share the book with friends, real estate attorneys and anyone you know who is current, struggling, behind or in foreclosure, we all have rights!

by John From Bryn Mawr, PA on February 03, 2012

Evil. I hope they got what they deserve. Worst company i ever dealt with.

by David From West Palm Beach, FL on February 02, 2012

The worst company to deal with regarding short sales! They are not negotiable even though they are not going to get a penny after foreclosure, they are a second mortgage and both loans are upside down.

by Mr RSB From Fresno, CA on February 01, 2012

With all these complaints I have yet to read somewhere if the Government is going to or take any action against Greentree. Are so many complaints above not enough evidence for the Government?

by Anonymous From Lawrenceville, GA on January 28, 2012

by Anonymous From Valley, AL on January 26, 2012

We financed a 1998 model double wide with Bank of America in June of 1997 then Green Point took over and then Green Tree took over. Now we are in the process of buying a home and we discovered that instead of 360 payments we are being charged 451 payments we need help we dont know what to do.

by Anonymous From Clinton, TN on January 21, 2012

I had to take care of a terminally ill relative which is the root of my problems with my mortgage. In the meantime, my father has being suffering with a heart ailment that cannot no longer be repaired and it had an impact on me especially after taking care of a grandparent because my father was unable to because of his health. All of this have been resolved but I am losing my house. Greentree is impossible to deal with and their representatives in the collection department are rude and verbally abusive. When my grandfather was dying, a representative called my house and talked to my son who was a minor at the time and told him to pack his things and get out. He called me at the hospital upset because he had no where to go. I reported this to Greentree's home office but nothing ever came from it. I have coworkers with this same mortgage company and no one has anything positive to say about them.

by Diana From Daytona Beach, FL on January 14, 2012

Bank of America supposedly sold 400,000 mortgages to GreenTree. If that is so then why on the back of a cash check was cased by Bank of NY Mellon. If you wire transfer money it goes to Bank of America. GreenTree does not refinance loans..what is up with that? Something is fishy here and BOA should be investigated NOW!

by kris shortridge From Yuba City, CA on January 09, 2012

by Christine Hopkins From Memphis, TN on January 03, 2012

by Anonymous From Laveen, AZ on December 31, 2011

This company is the worst company to deal with. Since my loan was transferred from B of A to Green Tree in November, I have had nothing but problems. First a $12 fee to pay online, so disclosure till you go and try and pay online. Asked for a fee schedule, stated it was being mailed and never received the information. Now I receive my escrow statement, reconciling the account, and they state my payment is going up almost $200. After reviewing the information, I discovered that they double my property taxes. I call and inform them I have the property tax information and the amount is incorrect. The rep was rude, condescending, asking if I was sure the tax information I had was from the county. After faxing all information and two follow up phone calls, I finally got the issue resolved. Now I find out they are collecting two months extra in escrow, what??? Thought companies could not due this. Time to spend tracking information on this and calling them up again.

by Anonymous From Lake Elsinore, CA on December 30, 2011

Greentree refuses to process my payments on time..I send all bills at the same time...greentree is always a week later. and then they charge me a late fee...they do not send a monthly mailing bill and I had to make up my own. Now because of complaining they sent me on...I mailed it out promptly and they say they never received it! So I paid online and they made me pay an additional 50.00 in late charges. The worst of it is the payment I made online has not gone through my bank which in two more days will make me 30 days late. I sent the next payment with a delivery confirmation...problem is they still could say they haven got it. I believe because we have had numerous screaming matches because they are the WORST BANK that they are setting me up!!!

by Anonymous From Hiram, GA on December 21, 2011

Read the comments by their CEO - this guy is out of touch with reality. Of course, he's got a job to do for his investors, but when you put a fox in charge of the chicken house, this is what you deserve: Walter Investment Management Corp. Announces 2011 Servicer Ratings Issued by Fitch Ratings TAMPA, Fla., Dec. 6, 2011 /PRNewswire via COMTEX/ -- Walter Investment Management Corp. (NYSE Amex: WAC) ("Walter Investment" or the "Company") today announced that its subsidiary, Green Tree Servicing LLC ("Green Tree") has received its 2011 servicer ratings from Fitch Ratings. Green Tree received a new U.S. residential primary servicer rating for prime product, assigned at "RPS2-" as well as an upgrade to its U.S. residential primary servicer rating for HLTV product to "RPS2" from "RPS2-". Green Tree also received affirmation of its special servicer rating at "RSS2+"; and affirmations of the following ratings at "RSP2": •U.S. residential primary servicer rating for subprime product, •U.S. residential primary servicer rating for HELOC product, and •U.S. residential primary specialty servicer rating for second lien product. "We are quite pleased with the actions taken by Fitch Ratings," said Mark J. O'Brien, Walter Investment's Chairman and CEO. "The assignment of the new rating for prime product and the upgrade or affirmation of our other ratings are viewed as extremely positive given the on-going difficulties in the mortgage servicing sector and the increased scrutiny of servicers by ratings review committees. We believe these favorable results are a testament to the hard work and dedication of the entire Green Tree team." About Walter Investment Management Corp. Walter Investment Management Corp. is an asset manager, mortgage servicer and mortgage portfolio owner specializing in less-than-prime, non-conforming and other credit-challenged mortgage assets. Based in Tampa, Fla., the Company has over 2,400 employees and services a diverse loan portfolio. For more information about Walter Investment Management Corp., please visit the Company's website at www.walterinvestment.com. SOURCE Walter Investment Management Corp.

by Brian in Kuwait. From Indianapolis, IN on December 06, 2011

I have been working overseas since 2003 and had a loan with BoA and have never been late. I tried to login and found out they sold my loan to Greentree. Since I'm overseas I always request email notification (paperless) so things like this wont happen. I set up my account with Green Tree and tried to make a payment ( not late ) and they want to charge me $12 for a fast payment?? I decided to set up for monthly payments and I will find another mortgage broker to work with in the future

by Brian From Springfield, MO on December 01, 2011

Green Tree Servicing is owned by Walter Investment Mortgage Company, which is a publicly traded company. There are not minimums to buying their stock and when last checked, was still around $20.00 a share. Once you become a stockholder in Walter Investment Mortgage Company, you can now have a large variety of contact people and other stockholders to whom you could vent your frustration and concerns to about the shoddy practices of its company Green Tree Servicing. I purchased 1 stock today and began doing this myself since they bought my mortgage away from Bank of America, and our now trying to destroy my credit even after I have NEVER been delinquent on any payment, ever!

by Anonymous From Katy, TX on November 29, 2011

Greentree bought my mortgage loan from Bank of America. I tried to pay off my loan shortly after the sale. Greentree is losing $$ from my loan so they are using tactics to delay my pay off by claiming that my full payment was not received on time; I sent certified mail next day delivery with bank check. When I call customer service number to check on my account, the recording said it was posted 12/17/2011, two days before the deadline due date for the pay off amount. After pointing this out to the supervisor, the recording was altered to a later date. Now Greentree wants to make $$ from me on extra interest since it couldn't make $$ from me from the mortgage loan that they bought from Bank of America. Bad Practice!!!!

by Misty Murphy From Mexia, TX on November 28, 2011

I am so with you all my husband was laid off we haven't missed one payment and now that we areb a month behind i called them to tell them that i was gong to pay a payment the next day and that we couldn't set up payments with the checking account anymore an i told them that we would make a payment each month and he told me no! He was a jerk and told me to get my stuff and get out that i was evicted. I don't see how they are able to treat people like this and not get sued!!

by Anonymous From Highland, CA on November 18, 2011

Our mortgage was just sold to Greentree by B of A. We have been unhappy with them from the beginning. They gave us a payment slip with a different monthly amount than what we had been paying so we paid what they asked for. They immediately sent us to collections so we paid the extra money. We have a new home now with a different bank and we are foreclosing on the home with Greentree. There attitudes are horrible they can kiss off!!

by Anonymous From Winnabow, NC on November 15, 2011

green tree sent me a civil summons stating that I owed then $998.00 and haven't made my oct or november payment. I made my oct payment and now I owe for nov which I will pay on nov the 23 how can they sen me a civil summons when I'm only one and half months behind

by Janet From Palm Bay, FL on November 11, 2011

Green Tree is the worst mortgage company I have ever dealt with. B of A sold our Home Equity Mortgage to Greentree. B of A still holds our first mortgage. I never hear from B of A but if I'm one day late with Green Tree I get threatening calls every day. I tried not answering my phone and the called and upset my 80 year old mother. I'm disabled and my husband has his own business and business has been bad the last month. So I asked Green Tree for a one month deferral and the hoops I had to jump through are endless. Don't go with Green Tree if you can help it!

by ready to join class-action From Mableton, GA on November 02, 2011

unprofessional liars

by Anonymous From Bowie, MD on October 24, 2011

I have read each and every one of your comments and I concur. My loan was originally with B of A and my loan was sold to Green Tree Servicing. I had an agreement with B of A to have my delinquent taxes escrowed into my mortgage over a 5 year period. Despite the fact, that B of A contacted Green Tree on my behalf on 3-way, they refused to honor that agreement and increased my mortgage $1100 for the month of October. After reading your all's complaints, I was compelled to do a little more research. I implore you all to please report them to the Federal Trade Commission and file a complaint. Without having a track record, the government cannot stop their unfair harassment. Here is the contact information: 1-877-382-4357 or 1-877-FTC-HELP. It only takes 5 minutes to make this phone call! Without a track record, nothing will happen. If you have an FHA loan, you can call the FHA Resource Center at 1-800-225-5342. It will also recommended that you contact your Attorney General, 1-888-743-0023- the attorney general will let you know if the bank is violating state law. As I get more information I will continue to update my blog.

by Anonymous From Salina, KS on October 21, 2011

The worst company to deal with. They do not care the situation or circumstance that may be happening to you. They simply will do any tactic to get the money that they can. I am scared they will show up at my house in the middle of the night.

by B Powers From Fairfax, VA on October 21, 2011

My wife and I just applied for a HAMP Loan modification with Bank of America on 10-12-2011. We were told to call back in 2 days later. We called back and they stated that yes they received the documents and they would be sent to Underwriting for consideration, "call back in 7-10" business days. Well it hasn't been that long yet, but guess what we received in the mail yesterday 10-20-2011? Yes! A notice that our loan is being sold to GreenTree, and the DATE OF THE LETTER -- 10-12-2011!!!! So BOA got our documents and said "poop this is a bad loan, send this crap to GreenTree"! First off we have NEVER been late, but our incomes are NOT what they use to be and we now have 2 kids since buying the home in 2006. AND to sweeten the pot more, we paid $525,000 purchase price for our house. We now owe $384,000. WE HAVE PAID OUR MORTGAGE DOWN BY $141,000 IN FIVE YEARS! Well we are in need of help now BOA, can you help us? "No, fart you, Go Deal With Green Tree". We called BOA last night and I asked them when they were going to send my Federally Required letter stating within 10 business days, stating that they received our documentation and that we are being considered for the HAMP program. They put me on hold for 10 minutes, came back and said "we will not be sending a letter because we will not be servicing your loan as of 10-13-2011" I told the lady "Are you freaking kidding me? You wrote the letter saying you sold my loan the SAME freaking DAY we faxed ALL of our information in, and YOU NEVER TOLD US THEN THAT WE WERE BEING SOLD!" She said it wasn't her fault and we could apply for HAMP with Green Tree if we would like, there was "nothing they could do at this point, you can go to a Branch and pay your payment until 10-31-2011". That was it! We have paid $156,000 in INTEREST payments in 5 years, we have paid $141,000 or our original purchase price down on our mortgage - and COMPLETELY paid off our second loan. We have paid $297,000 IN 5 YEARS for this house out of our pockets!!! 56% of our purchase price in 5 years and when we come asking to be considered for a modification we got a "fart YOU, WE ARE TRANSFERRING YOUR MORTGAGE".... Thank you BOA and Thank you Government for Wasting MY TAX DOLLARS!!! And FU Green Tree for becoming a ruthless company to take on the "crap" that BOA is getting sued by Fannie and Freddie for. I BET YOU A MILLION DOLLARS we get "turned down" for the HAMP when we apply with Green Tree.

by alean From Ladson, SC on October 19, 2011

the worst mortgage company i ever dealt with. God have there time set for them

by sarah smith From McMinnville, TN on October 04, 2011

i called greentree and talked to them about my health problems and about me losing my job. they would call me and make threaten calls. They will tell you a lie. they will tell you one thing. then they will turn around and tell you that you are behind on your payment where you are or not. They will threaten you with foreclosure.

by Katrina From Palos Verdes Peninsula, CA on October 03, 2011

There is a similar case against another servicer for those in California harassed by phone calls. For info, you can contact me at lancemrubin@gmail.com. I want those calls stopped.

by Mollie From Lyles, TN on September 27, 2011

I have been lied to, they make promises and then don't honor them and they have cussed at me. The final straw is that they have started calling my NEIGHBORS! I don't even think this is LEGAL! My new mission is to fight so no one else has to put up with Greentree. My next call is to my lawyer! I'd rather pay him than them!

by Jo From Temecula, CA on September 26, 2011

B of A sold my contract to GreenTree, starting with my Sept. payment. Right away I was unhappy, because they told me there would be a $12.00 fee, whether I paid by phone, or online at their site. I sent them an email stating my displeasure at this questionable, very high fee. It's to pressure you to join their auto pay, so they can automatically withdrawal your mortgage payment on the first of every month. Great for them, not so great, if you don't get your money on the 1st of the month. I get SSA on the 3rd, and half of my ex husband's military pay retirement, anywhere from the 8th to the 14th of the month. From all of your posts I've read, I can expect harassing phone calls, everyday from about the 2nd or 3rd of the month, threatening to do this and that, being extremely rude, demanding I buy their insurance, because something will be wrong with the insurance I already have. Adding fees, providing no clue what the fees are for, nor the exact amount. Most of these threats, etc. are illegal, and could cost GreenTree #1,000.00 for each incident, $2,500.00 for each occurrence in California. You don't have to take this, fight back, but know the laws, and what they can and cannot do. I have some information regarding collections, that I would like to post, if I can. Document everything, if you can, record all calls, they are. By the way, I've not been late on any of my mortgage payments, I only have a 1st, but..I am underwater.

by Anonymous From Chula Vista, CA on September 21, 2011

This company in dealing with people represents the worst of human kind. B of A sold my 2nd to them. Shame on B of A. They could have warned me what I was in for. I think it is Green Trees intent to make dealing with them so distasteful that you will walk away from your property rather than try to keep it. What scares me is that companies like this exist. So in the future does that mean I could start out with a great bank of my choice and they could sell out to these clowns? Can you imagine working for them? How drained at the end of the day do you have to feel. I would like to hear some feed back from their former employees. That's where the real scoop is. I am amazed I am in this situation. Renting a home was better than dealing with these henchmen.

by connie hamby From Belton, SC on September 20, 2011

by Anonymous From Shreve, OH on September 05, 2011

I have a petition to have them investigated. Please sign it. http://www.change.org/petitions/eric-h-holder-jr-attorney-general-202-514-2001-investigate-greentree-mortgage-for-fraud-and-phone-harrasment-2

by Cherie From Auburn, PA on September 01, 2011

Oh, I just got off the phone with Greentree. They are ruthless and liars! I was guaranteed over the phone that a payment would not be taken out and was told to call if the money was not there which I did Tuesday. Well, go online to check banking today and low and behold I am overdrawn by over $900.00. I called them and they are saying they have to check out whether or not I made those calls and verify what I told the guy whose name is Travis or Raphael or whatever name they use that day. So, now I am overdrawn and and will incur a charge of $35.00 for everything that comes in between now and Sat.. I have spent over $50.00 faxing things for a modification and had a modification was bumped off in June and one guy said well business is business mam and was so rude. They call all the time which when they call they are collecting a debt, so, call the Federal Trade Commission too may help. I told them today hey you want the house take it. My husband has suffered two bouts of cancer and of course we are behind. They could care less! Conveniently Travis was not available today and have to call back and talk to some David around 6pm. I am not working my husband is on disability and there goes our whole check for the month thanks to this company. I have some strong language which is not lady-like for these people. I am reporting them to the Attorney General, FTC and any other consumer place I can !

by robbie aucoin From Houma, LA on August 26, 2011

green tree is the worst. i have been lied to, and they are not trying to help. they are trying to take my home from me

by Crazed From Cicero, IL on August 26, 2011

B of A sold my loan to GT last May. I am having a terrible hardship financially, and have not been able to make a payment since May. They now call once per day, sometimes with an automated calling system too (Clicks only). I do not want to deal with them at all, and even sent them a hardship letter about a week ago. They then send me paperwork to apply for HAMP, but I'm not buying it. Since I have not talked to them, they sent a representative to my house yesterday to remind me that I need to contact them. I never experienced anything like that before. They will have to foreclose, 'cause I'm done with them and all banks--credit unions only from now on. I suggest that people check for more information about what they and the banks have been doing.

by catherine calogero From Syracuse, NY on August 19, 2011

The way they treat people is awful, They should be investigated for verbal abuse, they make you feel like scum, they are not understanding what so ever. They threaten, they make you cry. Not mentioning the stress they cause a person. They call you a liar etc....

by Heather W. From Locust Grove, GA on August 12, 2011

This company sucks! They steal peoples homes. Green Tree brought out my loan this year and wouldn't honor my modification I had with the old mortgage co an kept promising me they was putting me in one from them and lied the whole time while still taking my payments and then my house. No one there can tell the truth ever. Even the Attorney for them here in GA said they was wrong and it didn't make sense! Don't see how they sleep at night.

by Jessica Rhodes-Touchet From Lula, GA on August 02, 2011

Green Tree Servicing Sucks! They treat customers HORRIBLE! They talk to you like your dogs. I am disabled & one lady actually said if I'd get off my butt & get a job I could pay my bills!

by Joe Williams From College Station, TX on July 30, 2011

by Victims From Gibsonton, FL on July 29, 2011

I'm currently one month behind on my mortgage, I'm fully aware that I owe the money, I'm trying real hard to sell the house and come up with the money to pay as I'm no longer able to afford the house due to a life changing event. I called today to speak with customer service attempting to find a way I can make an installment payment, one partial payment today and pay in full in 5 days and the representative transfer me to a supervisor because I was 1 month behind, the supervisor gave me a lecture about how irresponsible I'm for not making my payment on time and refused to take a partial payment, she alleges I will get a letter from the lawyer for foreclosure because I'm 1 month behind. The phone call on my record is 7/29 3:55 pm EST. I spoke with Amber, I continually ask the supervisor to please be nice to me as I'm calling to make a payment I was not mean to her but she talk to me like I was a child. I'm so sorry for being late if I could pay I would! It seems from the way I was talk to by Amber since I'm behind on my payment I shouldn't be treated with dignity and respect. I called because I'm trying to make it right according to their web site it said "We understand that even the most conscientious borrowers can find themselves in difficult financial situations, due to unexpected events or changes in circumstances. Rather than ignoring the problem in the hope that it will go away, the best approach is to address it as soon as possible. Your Green Tree representative is here to help you find solutions to your payment problems. Work with us so that we can help you maintain your credit worthiness for the future. Call a Green Tree representative today at 1 800 643 0202." How can I work with the company if they yell and lecture on how irresponsible I'm? I couldn't have treated the supervisor any nicer but all I get is threats and scream at. All I want from this letter is somebody to know that even though people are late it doesn't make them a bad person, if the company does not accept partial payment the answer would have simply be "No" and I would have understood.

by Victims From Gibsonton, FL on July 29, 2011

by Ward From Plainfield, IL on July 28, 2011

First and foremost people you have to know if they bought your mortgage they cannot modify the terms of the loan. All they can do is foreclose if you don't pay for 90 days. Then the proceedings take forever. MAke them send you the note that they bought from your previous lender. they bought your note as is, and they cannot modify your loan unless you default. Contact a real estate lawyer. Even if you are behind 1 year if you come up with the money to pay what you're behind it is called the 'Equitable Right of Redemption' which entitles you to get back on track with your mortgage. If your mortgage is sold you also have the right to buy back your property from the person who bought it at auction, with additional interest that they can charge that is simple compound annual interest. The right to buy back your property after it is sold is called the Statutory right of redemption. Also interest rates are capped at around 17% annually. Always tell those people that you are recording the conversation for legal purposes and that you would like to have the name of the person calling you, their supervisor, and the overall supervisor. Then tell them that you're saving the call for your lawyer to hear, and also advise them that you're going to also take it to your state's attorney general. Do not let them thug you. They cannot just throw you out of your home in 72 hours. It takes months, and with a good lawyer it can take 13-18 months. Keep making noise people. Wells Fargo and Bank of America paid out a lot of damages because of what these idiots are trying to do. There is strength in numbers, and the more noise we make, they can be put in place. There are laws against what they're doing. They're aren't allowed to continually call you over and over once you tell them when you can or cannot pay. All they can do is start foreclosure proceedings in according with federal laws, not their laws! You are protected by these laws, it's just a matter of how aggressively your go after these a-holes. Keep up pressure on them, I am!

by Keith From San Francisco, CA on July 28, 2011

If any one wants to sue this company I will testify, why isn't the government is looking in to this company, the way they handle business. Some out of give them the foreclosure....

by Kathlene A. Barrett From Garden City, MI on July 22, 2011

Green Tree Mortgage is heartless, ignorant loan sharks! I hope they are federally investigated.

by KATHLEEN BEACRAFT From Magnolia, TX on July 20, 2011

by Anonymous From Wappingers Falls, NY on July 09, 2011

WORST COMPANY EVER. THEY ARE WORSE THAN LOAN SHARKS. GET OUT ASAP. MINE WAS SOLD BY BANK OF AMERICA. THANKS ALOT FOR TREATING ME LIKE CRAP BANK OF AMERICA

by NKD From Atlanta, GA on June 29, 2011

I 100% agree with ALL recent posts. I have NEVER been late on a bill, and the phone calls started on my due date. I even had my bank call to guarantee THEY mailed my check and it wasn't even 2 days late....HORRIBLE HORRIBLE!! Please lets sue them

by wanda From Eufaula, OK on June 21, 2011

a class action suit needs to be done against Green Tree Finance. if any lawyer that has HEART

by john From Woodstock, IL on June 17, 2011

They bought my mortgage from GMAC and immediately started hassling me about insurance. They ignored 2 calls from my insurer before they stopped sending threatening letters. I am currently trying to get them to apply all overpayments to the principle due. They have ignored both letters i've sent. I wonder how a government regulated industry could let an institution like this operate.

by Monica Backman From Trabuco Canyon, CA on May 31, 2011

Greentree started servicing my loan about two years ago and have gotten progressively more aggressive. My loan payment is due on the 28th and I usually send the payment on the the 30th. It is not delinquent till the 8th of the following month. NO other bank would dare call to ask as to why the payment is not there till AFTER 8th. NOT Greentree, they start calling on the 29th to find out why their money is not there...and they don't only ask, they demand, they're RUDE,trying to make you feel like you're some kind of crook because you're two days late on your bill...give me a break! These banks with their reckless practices took the economy of this country and the world to the brink of disaster, we bailed them out and NOW we're the bad guys?

by JONES From Hamshire, TX on May 25, 2011

LOAN SHARKS ..........Probably MAFIA WHY IS THIS TYPE OF BUSINESS ALLOW TO GO ON AND SCREW SO MANY AMERICAN PEOPLE WHY DOESN'T THE ATTORNEY GENERALS STOP THESE LOAN SHARKS I HAVE HEARD NOTHING GOOD ABOUT THESE PEOPLE ............OUR NEIGHBOR JUST GOT THEIR HOUSE Repossessed. TOTALLY UNLAWFUL AND THEY HAD THE LAW-ENFORCERS OUT THERE TO SCARE THEM. THE Officers WERE VERY NICE AND STATED THEY KNOW THESE PEOPLE ARE CROOKS. WHO IS GOING TO STOP GREENTREE AND THE RUDE LIARS AND Thieves THAT WORK FOR THESE PEOPLE. PLEASE SOME ONE HELP STOP THESE CROOKS. THEY STEAL FROM INNOCENT PEOPLE AND PEOPLE WHO CAN NOT FIGHT BACK. THESE PEOPLE HAD LITTLE CHILDREN AND HAD 2 DAYS OF NOTICE. THERE NEEDS TO BE A CLASS ACTION LAWSUIT AGAINST GREENTREE.

by KP From Port Charlotte, FL on May 25, 2011

Greentree acquired my loan from PNC in Nov 09. Even before I was notified of this transfer from PNC, GreenTree was calling my home phone stating I was late. Everyday they would call. I was current, but they claimed I was delinquent. Over a year later through an attorney we learned they had a different excuse as to payments missed each time a call was made to them. It became my burden of proof to show I was current. They are idiots, & should not be in the business of servicing mortgages. To this day my loan was improperly booked with an incorrect escrow amount. And as of this writing, my required escrow analysis/payment adjustment has not been made. I'm requesting it via certified mail but likely will not hear from them without getting an attorney involved yet again. If they get your mortgage and you can rewrite do it

by Gary Wilson From Roland, AR on May 21, 2011

Greentree is nothing but a bunch of loan sharks. They have unethical business practices. Repeated harassing phone calls are not necessary when we already informed them of our payment plan. It has gotten so bad that we had to change phone #'s. When we did that Greentree, having no way to contact us, has now threatened to foreclose. They did this just because they can't call and harass us anymore.

by Astralis From Houston, TX on May 19, 2011

I have excellent credit and I'm never late on payments. Bank of America contracted with them to service my loan. I waited for the statement and someone at GreenTree told me that the first statement would be a double statement because they took over the loan so quickly. It's been 15 days and the statement has not arrived and I can't pay online because the account is not setup yet. Today I got a call from a woman raising her voice that I should have received the statement and that I must send in my money. I explained that I'm happy to and she said that I better do it and that she's marking the call in the records. I couldn't believe this. Everything about them looked like a scam at first with badly photographed documents. There's no such thing as getting in contact with a supervisor.

by Michelle From Palm Bay, FL on May 10, 2011

ABSOLUTE WORST!!! Where is all this supposed help that we keep hearing about? HALF of my household income is gone and I call for help and they tell me there is nothing they can do. I quit paying and 3 months later they start threatening to kick me out. I eventually attempt a modification program and NINE MONTHS LATER they save me $9 a month... wow, thanks allot greentree.... how do you come to the conclusion that a once almost $80,000 JOINT household income turned into a $40,000 household income is only worth $9 off... good luck reaching me for this upcoming foreclosure... I'm out!

by Anonymous From Oxford, MI on May 08, 2011

THEY WILL NOT WORK WITH YOU AT ALL.

by Anonymous From Milford, NH on May 06, 2011

THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. THE MOST INSANE WOMAN BECKY TOLD ME THEY WOULD NOT Accommodate MY SIMPLE REQUEST OF CHANGING MY DUE DATE 9 DAYS FURTHER INTO THE MONTH SO ALL MY ON-LINE BILLING WOULD GO OUT AT THE SAME TIME. I WAS TOLD IF I DID NOT ANSWER THE PHONE CALL THAT I WOULD Receive EVERY MONTH, I WOULD Receive PHONE CALLS EVERYDAY UNTIL MY PAYMENT WAS Received!!!!! CRAZY!!!!!!!!!!!!!!!!!!

by Cari Allen From Winona, TX on May 04, 2011

I have had harassing calls from them from day one! I have been switched to two different "case" workers and have never been satisfied with them. They refuse to wok with me, refinance or help me out. They call over and over daily, send me e-mails daily and threaten me if I don't return their call.

by Melius From Pittsboro, NC on April 29, 2011

My second mortgage was also sold to Greentree by Bank of America. Our credit is perfect so no hassles via mail or phone but what I find absolutely ridiculous is the $12 fee per mortgage payment when using their website to pay! Its almost as if Green Tree Servicing believes that they are providing an unique service (online payments)... News Flash: Green Tree Servicing are THIEVES for charging such an enormous fee for something as trivial as processing a payment online.

by Ralph Fletcher From Niles, MI on April 22, 2011

I like Green tree very good

by Anonymous From Minneapolis, MN on April 21, 2011

My second mortgage was sold to Greentree by Bank of America. When I started getting mail from them, I thought it was a scam. I'm a little late on payments and they call about 10 times a day. The message they left the last time was vile. These are the most horrible people I've ever done business with.

by Anonymous From Jacksonville, FL on April 20, 2011

Harassing phone calls usually twice a day. I am called at home with messages on my machine at times I am working. I've even been called at work. If you can avoid using this company do so.

by Linda Green From Grand Bay, AL on April 08, 2011

If you don't mind harassing phone calls and a never ending options plans, being talked down to, loss of respect, well stand in line this would be for you. They don't want to understand that not all people were not born with a way to stay on top of expenses.

by Linda From Grand Bay, AL on April 08, 2011

You do everything that Greentree says and then you have to agree to more. Rude is being nice, harassing is what you learn to expect, it never ends with the problems

by Anonymous From Richmond, VA on March 28, 2011

Greentree Customer service is the worst EVER!!! I hope they are so afraid that my 1st mortgage will foreclose & they getting NOTHING!!!

by frustrated From Cedar Lake, IN on March 27, 2011

while I can't say the reps were rude they took forever to credit us correctly. We've never missed a payment and over pay every month on our 2nd mortgage - sold to them by GMAC. they keep crediting excess to interest instead of principal. it's been a nightmare each month to get it fixed and we pay by check also so we can trace everything. are refinancing to get away from them.

by Anonymous From Virginia Beach, VA on March 16, 2011

We had a hard time last year and for 5 years never missed a payment and when I called them if they are willing to work with us on just three weeks late bill. They threaten us to foreclose our home. I believe they are rude and not here to help the customers out. The owner of this company will burn in hell for encouraging it's employees to treat customers the way they do. Taking many innocent peoples homes and for driving people to do the unthinkable because of the stress they put on them.

by Anonymous From Wheelersburg, OH on March 15, 2011

yes we bought our trailer in 1996 for 26.000.00 and to this day they still say we owe the same . were has all the money went that we have sent. They are rude ,liars. Someone needs to help us fight then come on lawyers help us please we need it bad

by michelle From Reeds Spring, MO on March 12, 2011

i have been paying on trailer since 97,has some deferrals and some late payments now they tell me have to have 8,246 by november ,this i found out over phone never have sent me any papers as too this situation,i would like to know if they can take my trailer after all these years

by Dora MS From Duck Hill, MS on March 02, 2011

I have had my double wide now for 11 years. I have been trying to come up with ways of paying it off but I've been very unlucky. I think they are very rude people and they do not help you come up with ways of owning your home. I've been looking at my statements and all I've been paying is interest. I talk to a lawyer and he pretty much said that I have been railroaded. So I'm like the rest of you. I pray every day that the LORD will help me and others that are going through turmoil with this company.

by Pissed Off !!!! From Palestine, IL on February 28, 2011

I am not in the same situation as most of you. My complaint is that they say my sister gave them my number as a POINT OF CONTACT? I know for a fact she did not but she did use me as a reference & that was all. But after 10 years it seems my sister is having a hard time like all of us, My point is that I had moved and not had a cell phone or house phone but a track phone & when I asked how they got my number they said my sister gave it to them, right there I know they were lying because my sister didn't have the number yet! They stated out all nice and sweet & then the calls started to come every day & have continued for the last 6 months some times more then 3 times a day. They are now starting to get angry with me and use a tone of voice my own mother doesn't use. I am at the point of calling a lawyer and filing Harassment charges on them because this is an invasion of my privacy & I am not responsible for my sisters debt's but they sure make it seem like I am. I feel sorry for anybody who has to deal with them for any reason. I never have and never will deal with this Company if that's what you want to call them, they are nothing but a money sucking leach with NO HEART OR SOULS & would rather throw people out on the street & not think twice or lose any sleep over any of it. Harassment CHARGES PENDING GREENTREE Have a bad Day Butt holes!

by James From Lake Elsinore, CA on February 23, 2011

At the onset we had a rough time with them. They would call daily until a hired a lawyer to deal with them. They would call once in a while and that was it. We owed FHB 39,000 and they sold it to Green Tree. They offered through our law firm a 25% settlement and we accepted. Had no problems with them up to now.

by Patricia Shaw From Semmes, AL on February 21, 2011

by t curry From Sunnyvale, CA on February 11, 2011

greentree purchased my loan from citi and turned it into an interest only loan in 2010 with out my knowledge or permission. i will be filing a class action against them. check your tax forms from them, if you only paid interest this year as opposed to previous years you too have been defrauded.

by Tamra Winters-Dyke From Fairview, NC on February 08, 2011

Greentree has been fair about working with us on our late payments but we are just getting to the point where we cannot afford our current loan payment amount with them and are trying to avoid foreclosure if at all possible. Would prefer to sell the property.

by Chris From Plainfield, IL on January 26, 2011

They gave me a modification loan and now months later say that I didn't sign something so now I'm in foreclosure. Unreal RUN AWAY FROM GREEN TREE

by cheryl From Saint Petersburg, FL on January 20, 2011

Bank of America handed over my second mortgage to Greentree. From the very beginning the customer service reps were rude, disrespectful,and unhelpful. When I called to get info about the new company and how to pay my first payment the rep entered into a conversation about the calls i would receive if i were late and stated there is no way to stop them. They had not sent my statement because I was a new customer and I did not even ask about late payments but she went on and on. It was then I knew I was in trouble. years later I was one month late on my payment and after many abusive calls I called to try to work it out with them. They refused and threatened me with immediate foreclosure. No option no help and the supervisor were more disrespectful and rude then the collections operators. This company has no regard for people as human beings, does not intend to work out anything, and will speak to you in a manor and tone your worst enemy could not muster. They should be sued for their ridiculous tactics. In Florida you are supposed to have 4 months before they foreclose a home but apparently they will just close your loan anyway....and leave you and your children on the street!

by pissed From Milwaukee, WI on January 13, 2011

Greentree Sucks!!!!!! I don't think I've ever dealt with a company as bad. Greentree is trying to keep my overage in my escrow account. After my taxes and homeowners insurance were paid, they want to keep my approximate. 2700.00 dollars. I've been with different mortgage companies in the past, and the overage should be given back to the customer. Well, where's my money? I'm sure it's in the pockets.... or so bonus for some rude, worker.

by fedup also From Wichita, KS on January 10, 2011

Get all the information you can on this Sherry. City, last name... Maybe we should all start calling her home 10 times a day! Post findings on this page for all to share.

by FED UP From Magnolia, DE on January 04, 2011

We've been dealing with Greentree for a couple of years now, they are JERKS. Never missed a payment if they do not have the payment by the 5th of each month the calls begin. I just hang up on them. They will argue with you and say all kinds of nasty things to you. I just cuss them out and hang up. They call right back and I hang up the phone. Just change your number and don't give it to them. I made the mistake of a pay by phone and that is how they got my new number. I tell everyone they suck

by TC From Opp, AL on January 03, 2011

They are trash, they just repossessed a home on my park with out paying back lot rent, they refused to work with the home owners, their movers snuck in before 6 am, damaged the lot, light pole etc. EVERYONE YOU NEED TO RECORD THEIR PHONE CALLS AND THEIR THREATS, MAKE COPIES AND SEND IT TO THE TV INVESTIGATING STATIONS AND THE ATTORNEY GENERAL. TAKE NOTES OF WHO YOU ARE SPEAKING WITH, ASK FOR THEIR EMPLOYEE ID NUMBER, KEEP A COMPLETE LOG PLUS THE TAPES, IF EVERYONE DID THAT AND ALL SENT THEM TO THE AG, SOMETHING WOULD BE DONE. THE FAIR CREDIT ACT PROTECTS YOU FROM HAVING Harassing PHONE CALLS. LETS TAKE THEM DOWN

by Anonymous From Lydia, SC on December 28, 2010

Greentree customer services is terrible. I hate that my mortgage is financed with them. They have no respect for the customers. I pay my bill every month and if it is 2 days late they are calling to harass me. There is a Fair Debt Protection Act for customers that everyone should look into.

by Anonymous From Hiddenite, NC on December 23, 2010

They treat you good when you can pay ,But get pretty nasty & mean if you should get behind a little

by Livid From Reno, NV on December 15, 2010

GT Servicing is HORRIBLE! They purchased our 2nd mortgage from GMAC last year. The first time we were 1 day late we received robocalls throughout the day. Seriously! I send payments to them through my checking account so we can track them and not pay FEES in order to pay them. We recently went through a Short Sale but they would not release us from the debt. We now have to hire an attorney to deal with these nuts. I'll do whatever it takes to get out from underneath these people! I can't believe we don't have any kind of a say in who purchases our loans.

by Sell Your Wedding Ring From Lusby, MD on December 08, 2010

I really dislike this company. We knew we were going to be short so we contacted them well before we ran out of money. We have never missed a payment and we have always been on time. We used my 401 to pay for a bit but we finally ran out of money. So we wanted to let them know that we would be a month behind unless something came through. Right at that moment someone named David starting telling my wife to sell her wedding ring to pay the money. Now, keep in mind that we didn't miss a payment yet. He then told her that we needed to sell our "valuables". Let me ask you guys something. If I don't have money to pay the mortgage would I have "valuables"? I could have sold everything in my house and not had enough. So this guy starts telling her that we should have thought about the mortgage and that we are irresponsible for living beyond our means. Ok, remember... we aren't late on the payment yet. Here's the fun. The next day I got a call from a site that wanted to hire me as a IT guy paying 90k/year. So we let this nice man know and he insists that we are full of it. I hate that place so very much. I've never had such a hard time trying to pay someone before.

by Anonymous From Albuquerque, NM on November 29, 2010

I have never been late with any of my loans. We have sent our payments on or with in 3 days of the due date. We would send green tree an auto payment but because it is a second position loan they want to charge a fee. Because they receive the payment on the 3rd true the 5th we get harassing calls from aggressive individuals every month. I hate this lender. If you can avoid these guys. definitely work with a different lender.

by Kim Matranga From North Augusta, SC on November 23, 2010

Here is what I have been sending to our politicians and President. Maybe if enough of us pooled together we could get some attention?..... Are you aware of the scare tactics that they are using to bully consumers right out of their homes?  There are many people just walking away from their homes because Greentree is not willing to work with the customers and also they are tacking on absorbent fees to the loans and beginning the foreclosure process due to the astronomical fees.   I am really unclear as to how these types of practices protect the lenders investments.  I would think that you would want them to keep the borrowers in their homes as much as possible in order to continue a cash flow for American business.  Instead they are profiting from late fees and additional charges to the original loan in-order for themselves to make a profit.  How is forcing borrowers to pay late fees before principal collecting on the initial  loan? I am not seeing the benefit to anyone involved in this process.  Seems to me there can be a happy medium should you intervene. Due to some life changes recently (this past year)  We had gotten behind in our monthly payments.  The company my husband was working for went out of business.  He took a job making half of what he had been making just to keep the money coming in to pay the house payment.  We were still paying monthly some form of payment but had fallen behind.  Then once we were behind the late fees began to pile up.  We have tried to work with GreenTree and are told there is no help for us.  They do not make arrangements, there is no loan re-modification, they do not refinance.  We have been told to pay the entire amount owed, including late fees or we will be evicted.  We have made great efforts this month to get our payments current only to be told that it isn't enough and they will begin "The Process" on December 5th.  We were first instructed that we needed $1420. Which when we got the money to send them became $1930. We have sold nearly every thing we have to sell/ borrowed what we could and sent them $2,200 dollars of the $2548.25 they said we owed.  Mind you we were three months behind on our mortgage once November 1, 2010 came around.  We sent this money on November 15th only to be sent a letter on November 16th that it was not enough to stop the process and we needed to send an additional $348.25.  Our regular house payment is $643.72, times three months should be $1,931.16.  This is what I call a valiant good faith effort.  When I called today I was told we REALLY owed $836.35 and we need to get it paid today.  Tell me how $348.25 becomes $836.25.  I was told that they would not work with us in regards to the late fees and that the eviction process would begin if all monies were not paid immediately.  I know many people that have walked away from GreenTree homes at this point for this same reason.  We are feeling that is our only alternative.  If you don't want to believe this one letter than you may want to Google GreenTree or review the link I attached to this e-mail.  The negative Blogs that are out there are discouraging.  I find it hard to believe that GreenTree can be categorized as one of the largest lenders with these types of tactics. I find it even harder to believe that you our politicians have allowed lenders like this to prey on us Americans.  This is not the first time I have typed and I will tell you it will probably be my last.  Our fight with GreenTree is nearing it's end. All we ask is for a little more time or a slight loan re-modification to help us out through our hardship.  Yes there is a legitimate reason for this slip this year.  As I stated my husband lost his job the beginning of the year and had to take a position making nearly half of what he used to.  I have been unemployed towards the end of this year and we have struggled to make the ends meet. Prior to this I have been forced to work for minimum wage not being able to be hired in my trained field. The situation that we are in I believe to be short term.  I have been looking for a job, the economy will turn around and we will have more income to pull out of this even if my husband does stay at the lowered income level he is at.  I would think that some incoming money would be better than none coming from us to our lender.  Tell me, is there any way that  you can intervene?  Help with something? There must be some sort of re-modification, renegotiated terms, bring the loan current and possibly lower the monthly payment $100 per month if even just temporarily to help us through our hardship?  I have been in contact with many associations out there regarding re-modifications as requested by President Obama's foreclosure help program and we have been told we DO NOT QUALIFY.  You know why?  We own a mobile home.  It is PERSONAL Property.  We like to call it our home and now we are being told that we can't live in a home we have been living in and paying for for 11 years.  I wonder if you our  politicians will begin to focus on those of us that are working our fingers to the bone daily only to be told there is no help for us.  Then why are we voting you in to help us?  I can't get a job because I have student loans in default and I cant pay my student loans because I can't get a job.  Why is good credit a requirement of getting a job better than minimum wage?  Tell me what good my Bachelors degree has gotten me?  NONE! Yet you politicians sit on Capital Hill pushing Americans to better themselves to get an education, get those student loans so that we can finance them through the federal Government.  We can't get decent jobs to pay the HUGE loan repayments requested by the student loan lenders. Our helpful Government simply takes our taxes year after year to pay the student loans we can't pay.  That doesn't even get applied to the student loan!  It is considered a penalty for NOT paying.  I think the Government just takes it to pay your six figure salaries while we are busting our behinds making $30,000 a year that can barely pay to keep our personal property to live in.  Where is our help?  Where is the change that millions of Americans voted in?  The only change I have seen is an eviction process after 11 years of being here working hard day after day with no breaks, vacations or assistance. I pray that we will still be here by the time you decide to send help.

by Michael From Albuquerque, NM on November 18, 2010

Greentree went beyond. I received a phone call at 7:58 A.M.. No message but I knew it was Greentree. Then several weeks later I received a phone call at 7:29 A.M.. No Debt collector may call before 8 A.M...I will be filing a suit to my state District Attorney office and I will receive $1000.00 payment. Know your rights. Our Government has rules to protect harassment. Go to your computer and research easy sights on what debt collectors and and CANNOT DO!!

by aura Smih From Gretna, FL on November 15, 2010

by Anonymous From Cortez, CO on November 15, 2010

the worst and most dishonest place we have ever dealt with. threats, verbal abuse, etc. from them. trying to get out from under them is a nightmare. how can we possibly owe more than we borrowed? one day they will all fall and i hope they can't get back up. keep the faith! we can make a difference by contacting all the people i found in this posting

by Don't Play From Williston, SC on November 10, 2010

We had brought a trailer from greenpoint credit at the time. Then greentree took over omg they were so nasty they took us through so much we file chapter 13 bankruptcy that's the only way out. U will have 3 to 5 years left on your mobile home. Trust me the only way out is Chapter 13 Bankruptcy..Green tree will lose out a lot of money....U will have your title in 3 to 5 years no matter wait as long as u make your payments to your trustee Greentree have to send u your title in 3 to 5 years.. We will never ever ever deal with Greentree again EVER...

by SHERRY MCLAMB From Clinton, NC on November 10, 2010

greentree mortgage company are average as of my opinion they are letting my mother and i live in the home that has my father name only on it they promise us that if we pay off the mortgage that it will be our home eventually we have been late on the payments a few times and they let us slide on the payments a few weeks until we got paid again

by Glenda Wright From Warsaw, MO on November 07, 2010

Green Tree is a nightmare I sunk every bit of what my mother left me when she passed away into this trailer I was buying I have been paying for this trailer for ten years and still owe the same amount I have decided to let them repo it the trailer is a piece of junk and they will not reach a settlement with me on it they would rather repo it than make a deal with me I am disappointed that I had to let my home go because they refuse to except my payoff offers is there anything I can do about there inflated interest and losing my home please let me know?my email address is puppysue@skywayusa.net God Bless.

by deb From Trenton, MO on November 02, 2010

your all right on everything said..uncaring, hateful, snotty, the devils people..they will get theirs in the end...

by Mississippi From Glen Allan, MS on October 25, 2010

I have had no problems with this company. (15+years) Never been late to my knowledge. It is difficult to get to their correspondence department. You only have snail mail or fax. There is no way to speak to anyone in the correspondence dept. or so I have been told.

by mari-tallahassee From Miccosukee Cpo, FL on October 18, 2010

they are so awful , always moneygram payments, keep a track record of your money you send to them and always write for which month the payments is for i pray to god they they will be closed down , there is got to be some lawyers out there

by Paula Parrinello From Brazoria, TX on October 13, 2010

Very poor customer service. We are pursuing a civil suit against Greentree for fraudulent business practices.

by Dawn From Tuckerton, NJ on October 13, 2010

Our Mortgage was originally with National City Mortgage then PNC now it's with this place. I have paid our mortgage on the same day every month since we were with NCM. Never had a problem. We do pay within the grace period. Now 1 day after the due date we get 10 calls a day all day even at 9pm at night. They have cursed at us and threatened us. WE have never been even one month late! This just doesn't seem legal to me. You are never able to speak to a supervisor or anyone with "authority". Just foul mouthed, ignoramuses with no goals in life obviously. If you have the option to get out, DO IT!!

by Anonymous From Natchez, MS on October 12, 2010

Lady supervisor in the Baton Rouge office was so rude. She yelled at me the entire time she was on the phone with me. She yelled everything you could imagine at me as if I had just slapped her child. No excuse for being so rude. She needs to learn how to talk like a professional and keep in mind that mortgage clients ARE NOT children. Most pitiful financing company in the nation!! They will not try to work with you, not even through this rough time we are facing in the country in regards to the economy. Stay as far away as possible from their so called, "Service". It is not my fault I became unemployed due to disability. I know they have a job to do but just because I had a major misfortune with my health and job situation does not warrant her or any other one to be so rude.

by judy dorsey From Bowie, MD on October 02, 2010

A typical collection agency, to which I've never had to deal with that's why I got no problem telling them where to get off at cause I got no business with them now I'm only there because National City thought I'd be in foreclosure by now and there tracks would be covered. You know Chase and American the now big banks are looking at loans b/4 they foreclose to make sure the loans were structured properly mine clearly was not I think PNC saw it. Also that it had gone so long they unloaded it to a collection agency so when it defaulted no questions asked. My guess they'll true it up b/4 they do a modification. They can't foreclose,they can't refinance. But clean it up they maybe able to unload it.

by Cardi22 From Chicago, IL on September 23, 2010

I'm Fed UP with them. They are horrible. Join grinchtreeservicing.com A new website created to blog about our woes.

by Anonymous From Dobson, NC on September 16, 2010

Greentree can be a hard company to work things out with. Even our insurance company said that they did not like to deal with them. You get told 2 or 3 different stories by different people. Some of the representatives will try to intimidate you by telling you that they will come out and put a chain and lock on your door if you don't make a payment. They also have taken out payments before without authorization which really messed up our checking account.

by Anonymous From Jackson, GA on September 03, 2010

Greentree is a hard company to work with. They are rude, intimidating, threatening and will not work or help you out. They want to be an "I" company, they want to be first regardless of consequences to the borrower.

by mari From Miccosukee Cpo, FL on September 03, 2010

they are so awful, people please keep all your money orders, etc , they will make you seem like you haven't made a payment they will try to confuse you i will keep posting comments on this site

by mari-tallahassee From Miccosukee Cpo, FL on September 01, 2010

they are the worst they have lied and told me that i need to send april,may, june payments which i did now they send they never received june payment the customer service rep is lisa O'Brien,she said that i need to send another payment i have sent letters,to the attorney general office on them i have also sent a july payment i always send a money gram never give them your checking account number they will use it without your knowledge .

by Anonymous From Laurens, SC on August 27, 2010

I have never dealt with more UNprofessional reps in my life. The story is never the same twice. They're rude, threatening and you just can't deal with them in any normal manner adults would. What is their problem? Why and How are they getting away with these things?

by larry From Albuquerque, NM on August 26, 2010

They are from the pit of hell. One day late and they call 10 plus times a day. I recently made a pay off and I still have not received my title. They gave me over 4 different payoff amounts, so i would send it and they send me another letter telling me that I still owe more. They were charging me for insurance that I did not want i told them to cancel several times since the new owners already purchased insurance. They are rude and mean I complained to a manager but now I know that my complaint was in vain. They do need to be investigated look at all of the complaints why is nothing being done. I don't understand Greentree needs to go down.

by Vince From Rising Sun, MD on August 16, 2010

I have been late the past 3 months due to GreenTree not sending statements. They claim the mail was returned to them from the post office. I have never had any other issue with my mail ever and all of the other banks can get their statements to me without any issues. So since this was sent back to them they STOPPED sending any at all and love to call me and inform me that it is due (with a late fee). I think this is a scam and have ask them to send my statements repeatedly! I am refinancing and giving them the boot!

by Anonymous From Valrico, FL on August 12, 2010

very harassing and rude at times. They have no human compassion for what people are going through.

by GreenTree PROTESTER From Phoenix, AZ on August 12, 2010

Greentree SUCKS - and they can try calling me all they want- because I will continue changing my number to make them work harder to contact me- They are BIG FLOCKING HOLES that do not work with people and are the nastiest of nasty when it comes to human behavior..TRULY... They can eat my POOP and take their crappy home right back!!! I don't care anymore...

by JG From Connersville, IN on August 03, 2010

NEVER will I work with this company again. I called to check on a payoff since I was considering refinancing the ridiculous 13.95% interest I had with them for some years. They were unwilling to even talk bout renegotiating the rate. When I called for the payoff, I was told I could not have it until I made arrangements for a payment that was due July 13....today is August 3. What a joke! I asked for a supervisor...same story...then she hung up on me! Threatening? Every time they call they are threatening....I have been behind as a recently divorced single-father and they are nothing but rude.

by Anonymous From Folkston, GA on July 30, 2010

They are very hateful and don't listen to your side at all. They harass you ALL the time even when your not late. They are trying to foreclose on our home as we speak.

by Anonymous From West Palm Beach, FL on July 29, 2010

It appears they treat everyone with contempt! What goes around comes around...is there any one else who would like to hasten that process?

by crystal clayton From Ashford, AL on July 29, 2010

by Anonymous From Cameron, NC on July 20, 2010

Greentree bought our mortgage on a double wide mobile home and the harassment started right away. They raised monthly payment and interest amounts until we were unable to keep up. We are good people, and we pay our bills!!! This so called company forced us into a situation that we had no control over and in the end...we walked away from our home and good credit rating just to be rid of them. They're hateful, rude and just plain crooked. We would not touch any thing with the Greentree name on it EVER again!!!!! Stay away from Greentree, you will lose, no matter what!!!!

by Anonymous From Birmingham, AL on July 15, 2010

I don't want discussion, there is definitely enough of that on this blog. Who is going to get the attorney for another class action against Greentree. Let's fight back.

by SCARY MARY From Grass Valley, CA on July 14, 2010

These folks charge $12.00 to make a payment online. Is that legal?

by Anonymous From Salineville, OH on June 28, 2010

i called them to see if they would work with me cause i lost my job for almost 2 years now so i am behind but instead of working with me and lowering my payment so i can afford it they put my house in foreclosure so now a mother of 3 has to worry about finding somewhere else to live

by mari From Tallahassee, FL on June 17, 2010

they are horrible something needs to be done about them they are so awful

by Anonymous From Leesburg, FL on June 11, 2010

Green Tree knows I'm unemployed and my wife is on disability. But they don't seem to care. They just want their money some way some how. I have to borrow from sister all the time. She can't keep helping because she's got a home to pay for.

by anonymous From Houston, TX on June 02, 2010

I think this company is a BIG rip off. They manage to loose your check, send mail to the effect that we owe back payment. Then they have this guy called "Mark" to call and tell stories which he cannot prove. I don't know how they ca get away with this. Pleas tell where we can complain about this. Isn't this slander or something?

by Fatima Peter From Newark, CA on June 02, 2010

I think that guy "Mark" who won't reveal his last name nor would he let us talk to his manager and says lot of hings with no proof is "Mark Rossi". Check out this website "http://www.ripoffreport.com/accounting/greentree/greentree-conesco-tries-to-co-44wby.htm"

by Fatima Peter From Newark, CA on June 02, 2010

We are not behind in arrears and have a letter from them to that effect. But, today, someone called "Mark" (he refused give his last name) called & asked what are our plans for the house and we are behind by 270 days which is totally untrue. If this continues, we will take whatever legal action we could.

by Nevada From Las Vegas, NV on June 02, 2010

My 2nd mortgage has been charged off by Green Tree and I am trying to settle my mortgage. I have offered 10% of 140k that I owe. They refuse to take it or work out a settlement offer. They only want me to come up with 3k and payments. This is not a long term solution. They are very rude and do not want to help workout hardship plan. Very disappointed in them.

by Anonymous From New Bern, NC on May 22, 2010

Greentree reps have very nasty attitudes and leave threaten messages on contact phones. they totally violate the privacy notice act. why leave nasty messages on someone else phone for their customers. they want to throw you out well all the repair work I have done they can shove it where the sun doesn't shine. what goes around comes around.

by Anonymous From Guyton, GA on May 20, 2010

Absolutely no heart to people's hardship and most of their account managers are rude and obnoxious.

by Anonymous From Hampton, VA on May 18, 2010

They don't try to work with client in any form or fashion.

by Jeanne From Mesa, AZ on May 17, 2010

Absolute thieves.

by kenneth jarrett From Ocean Springs, MS on May 10, 2010

by Anonymous From Raymore, MO on May 05, 2010

Absolute scum bags. The purchased my loan from GMAC and forced me to pay for homeowners insurance though their own company when I already have insurance.

by VERY DISPLEASED! From Pikeville, KY on April 18, 2010

These are the rudest, most hateful bunch of people, they won't even try let us get a word in when they call to harass over a bill that is not even due yet!!! I can't stand them!

by Anonymous From Leoma, TN on April 09, 2010

by Anonymous From Warner Robins, GA on April 08, 2010

Greentree is the worst company I have ever had dealings with. They are rude. Their is just nothing else to say! They are terrible.

by Anonymous From Mount Prospect, IL on March 25, 2010

Our mortgage was recently bought out by Greentree. We were perfectly happy with our previous lender and never had any difficulty. We have never missed a payment in 8 years and are not in any financial difficulty. However, we find this company to be rude, difficult to deal with, and have no interest in customer service.

by Anonymous From Hurlock, MD on March 24, 2010

We were turned down for everything that we ask for no matter how much we try to explain our problem

by valley girl From Maysville, GA on March 21, 2010

maybe they are connected, they get away with so much, some of the states had put laws into the books to stop companies like this, so Green Tree turned into a servicing company.

by Anonymous From Zebulon, GA on March 20, 2010

This company is very hard to work with, I was told by one collector John Chandler when talking to him about what I had in the works and asking again about modification his comment was well that is your president, its not working like you thought then said he was not being recorded I was. It has taken me months to find out why they were saying I had a titled loan and did not quality for modification. It is that my mobile home has a title even though they also have my land financed. I have went through the steps to have the title retired this I understand from the attorney doing that filing for me that it is normal to do so. When I got my loan in 1999 he said that was not available. This company has very rude people that will say ugly things to you. I have the money coming but now that they changed dates from 4/5 to 3/26 for the funds I am afraid the mail is not going to get the check to me by next Friday so I can Western Union it to them. I also called making homes affordable. The lady spoke to some one @ Greentree (Mrs. Cooper) and was told they could extend a couple of payments when I got the money in. But I have not been able to talk to the same person twice.

by Loni Garza From Chicago, IL on March 16, 2010

They have rejected my loan after it being approved. Slowly raised my modified loan payment, then increased it $300 more than my original mortgage payment. They have repeatedly said that my mail is getting returned, yet I have all the invoices showing they have accepted my payments, and they had received paperwork with my signature.

by TCulliton From Upper Marlboro, MD on March 11, 2010

I am not writing this to get help from anyone. I realized after reading these complaints that many people do not know their consumer "rights" and I wanted to inform them as best as I can. Please, if you are being harassed by this company or any other, go to: www.ftc.gov/os/statutes/fdcpajump.shtm There is plenty of information there to assist you in your rights. For starters, The Fair Debt Collection Practices Act, clause 805 in particular tells the consumer to send a "certified letter" to the company telling them to cease and desist all communications about the debt with the consumer. If they do not comply, you have a legal complaint. Another clause in this Act specifies threats of foreclosure, calling of third parties, additional fees, etc… Please know your rights, this company treats us like this because they know that no one will actually use the laws that are available to protect from this treatment. I'd like to add that it is very important to keep all documentation from Green Tree, document the time and person in every conversation (you can even record the calls), and be sure to visit as many sites as possible to leave complaints. We, and the government, may not be able to shut them down, but we can and it is our duty to, stop them from receiving any more business outside of what they have. We consumers need to inform other prospective customers of the tribulations that go with this company. This company is a classic "predatory lender" - they chose to lend to "high risk" borrowers just so they can collect more interest. If you read the complaints you'll see that many people mention extra payments being put towards "interest" rather than "principle" - others mention paying well more than the average APR. This company preys on your money. Know your rights and defend your fellow consumer. My story went like this: I am an employee of the federal government and I make very good money. I am not experiencing any hardship, yet they insist on treating me as if I am a habitual offender and a child. Green Tree Servicing calls repeatedly (at least once a day) concerning my mortgage payment, a debt that is not delinquent. When they call they are very insulting and at times resort to yelling at me and treating me like I have done something wrong. I have a legal mortgage "note" from the original mortgage lender (National City Mortgage) which states that my mortgage is due on the 1st of the month and that I will not be assessed a late fee until the 16th of the month. If this company doesn't have payment on the 1st of the month, they will not stop calling and harassing until it is received. I have explained to them that my payment comes from my bank and that my pay periods do not always fall into the schedule to have it delivered on or before the 1st. I have showed them that I have never been late (after the 16th) and never missed a payment. Instead of leaving it at that, they resort to insults and name calling insisting that I make my payments immediately and start doing it by the 1st if I want them to stop calling. This treatment is becoming very stressful and I have experienced much anxiety over these calls. I've never missed a payment or been late (past the 15th).

by unhappy From Mount Sterling, KY on March 11, 2010

they always tell me to pay or they will send to attorneys go ahead i hate them

by Aretha Simpkins From Pensacola, FL on March 08, 2010

Avoid Greentree this is a shady company they say one thing on the phone then send out another in writing. Not happy with this company one bit.

by Rod From Kenosha, WI on March 03, 2010

Mortgage was purchased by Green Tree on Oct 2009 and added 13,000 additional balance stating this was additional unpaid interest from the previous holder. Contacted previous holder and they stated this was false - providing documentation of the transaction. Green Tree states they are waiting on a response from the previous holder, yet the previous firm has no record of any inquiries into my account other than those I made. Waiting weeks for Green Tree to provide documentation of the additional charges with no success. Balance is paid off and I just want this over with. Contacted the WI and MN state Attorney Generals offices, congressman, news agencies, magazines, and numerous consumer action agencies and waiting on Green Tree. Customer service is pointless. I have received conflicting information every call and told the review would take 3-5, 7-10, and now 30 days. Do not wait to take action on this company and notify your attorney general's office and every applicable regulatory agency immediately. Do not bother with phone service and conduct all business through registered mail and keep records of every transaction.

by Felix Duling-El From Desoto, TX on March 03, 2010

This has been the worst company I have ever seen that does not work with their clients. When I was with Origin I had excellent customer service. I have paid over half of my loan in just 3 1/2 years on a 10 year note. I just need help so I can get back on my feet and they would not help when I requested a loan mod from them.

by Overwhelmed From Zephyrhills, FL on February 25, 2010

I really can not relay every detail of my greentree experience for stress and time purposes but I sympathize with all of you that have had the very bad fortune of having to deal with the rotweillers that this company employ and I pray pray PRAY that greentree go bankrupt or sell our loans to more competant mortgage servicers. My loan has been sold from national city to pnc to greentree. Nc filed lis pendens in may 2008 and still no hearing or final judgement or anything?! Has the world gone mad? Enough rant, more advice. If you have a Fannie Mae or Freddie mac loan, contact them and tell them that your servicers is not workin with you. They will contact the servicers and get on their case to work with the borrower within the legal limits of FM or FM boundaries. Good luck to you all.

by CATHERINE WRIGHT From Delmar, DE on February 18, 2010

by Anonymous From Driggs, ID on January 28, 2010

by Lynn A Rouse From Turner, OR on January 27, 2010

I buy and sell manufactured homes. I have dealt with Green Tree many times trying to bid on a manufactured home. They lie, cheat and never give you the bid unless you are with a certain dealer. I can bid on homes in Oregon but one lender told me I would never get the bids. They only sell in Oregon to one DEALER.... Crooked bast.....

by susanybgrace From Bryan, TX on January 22, 2010

I DITTO all the previous comments that I've read concerning the derogatory tactics of Green Tree. They are constantly threatening to lock me out of my house for being behind on my payment. They do call me at work and each time I send them a letter about the Fair Debt Collection Practices Act. Of course, they do not ever respond to those letters so I'm sure they will swear they have never received them. But, no matter...just don't be intimidated. If they take your home, they take your home. Go live somewhere better. At least you will have gotten them out of your life and they have lost the sale of ANOTHER home. If they got them ALL back they would be up a creek without a paddle and OUT OF A JOB!!

by Becky Stangeland From Evansdale, IA on January 18, 2010

by Mary o From Aiken, SC on January 16, 2010

Well for me greentree was a very challenging company to deal with .. I am on disability and receive income only once a month..i finally lost my mobile home it was repo in the late 90's.. i hated the fact that this company called called advised me to make payments..they really gave me all the chances in the world to fix whatever my problem was.. i was at a different time in my life..now since losing my home i have moved more than 15 times.. i wished everyday that i had paid my bill to greentree.. now an kept my home the bills was only $180 month..my landlord never understands when i am late and two months late is out of the question..i feel yes this company is a strong willed company only part of if they don't call or actions happen we as customer would never really pay or pay on time.. now there are some people that can pay faithfully monthly ..I to was that customer with excuse after excuse..we all know as adults that things are going to happen but if I only kept the contact because i went like 7 or 8 months before they even repo the home ..so i was given chances..don't be in the boat that i am now renting something because i allowed my house to get repo..if only you know now the stress that i go through because my home would have been paid for now..i had to start over an over..moving here an there..just think you cant have a problem ever month an not pay where you lay your head an it is easier to point the finger ..i still mean things about the company an cant say that i have ever given any good credit to them.. a few years ago i received a check in the mail from a class action suit for more than $5,000 from greentree which was a shock ..i had a land home packet and insure..which that is another conversation anyway they paid me again...If someone borrowed money from you $26,000 an was to pay you back at a certain time you would want that money back an what if the person stopped answering phone for months what would you do..or had excuse after the other..i don't want another home with them but,if i had kept what i once had with them i would not have moved so much only to now live in an older mobile home in bad condition an at my age no one is going to loan money to me i had my chance an blew it..

by Anonymous From Charlotte, TN on January 13, 2010

by vickie From Salyersville, KY on January 12, 2010

when somebody has made there payment ever month for 10 years you would think they were tring to keep it .not greentree.maybe if they were a little nicer. people would get there payments in a little faster but they try to bully you and throw you out of your home.like that helps.there very very rude.

by troute From Sabina, OH on January 08, 2010

very rude people (all of them)Owe almost as much after several years of payments. rude rude

by mk From Roswell, GA on January 06, 2010

Horrible dealings. they have lost payments,lost transferred escrow, paid taxes late. It would be worth a refinance to get rid of them. File a complaint with the FTC

by Anonymous From Milledgeville, GA on January 05, 2010

I have had trouble with this company for approximately. 10 years. The best one yet was when it took the Postmaster General's office to find a payment they said they did not receive from me. We went around in circles and literally in circles, for 6 months to try and find the payment. And the best part is that I had a certified mail receipt where Green Tree had signed the card to receive the payment. I faxed the certified card, the copy of the money order tracing # and all documentation to them and that was not enough. When I got the Postmaster General involved, it took Green Tree only 3 days to find the payment, which was "stuck" in someone's else file. Now I document all correspondence and send the payments certified return mail. I have one payment, November 2008, that has not cleared the bank as of 01.05.2010. On the outside of the envelope I write the date when I mail the payment. When they call our home, I do not answer any 800#'s due to it being Green Tree. After about a week they quit calling. December 2008 payment had a late charge added to the amount of the monthly payment and they sent me a letter saying that the late payment was applied to the principal and that I needed to send another payment in the amount of approximately 12.00, ha! I have been so precise about dealing with this company that I can sit down and tell them step by step on where they make their errors, and when I send a payment, I staple(which i am not suppose to do) a check to the return statement and write a note on how much late charge is suppose to apply and how much I am paying on the monthly payment, and they still cant figure it out. So I just send the payment and forget them until the next month. Good Luck with this company, friends and document every transaction you make...and for those that need extra special assistance, this is for you.......contact the Postmaster General. Look it up on the internet and see what the Postmaster General's office does. They will help you if you have a paper trail......... Thanks and good luck

by tyler anderson From Mountain Home, AR on January 04, 2010

by Anonymous From Ellenwood, GA on December 31, 2009

My mortgage which was with National City Mortgage was sold to Green Tree. They are sending me notifications stating that I owe them money when I have never missed a payment. They are also trying to get me to do a loan modification with them which was started with National City, but I am afraid to do it because they are so fraudulent. They have also prohibited me from making a payment online or by phone so now I have to go through my credit union which means that they will get it on the 6th, which technically is late even though I have a 15 day grace period. Maybe, they will sell my loan if I harass THEM enough.

by Greentree hater From Dora, AL on December 30, 2009

Here is a twist that I have not read on anyone else posting. I purchased something YEARS ago (not a home) and the company was charging my credit card every month. The company went out of business (which I only found out recently) and they quit charging my credit card. Someone else bought out my loan and never bothered to charge my credit card or to even contact me. I do not know how many times my account was sold and passed around but eventually Greentree bought the account. I got a lawyer involved, and the phone calls and nasty letters stopped. Now, almost a year later I got my quarterly credit report and the are showing a "Charge off" for a mortgage. My credit score now has a serious ding on it. I have instructed my attorney that I desire to pursue any and all charges against greentree that I can. My dollar amount that is involved is very small, but the account is very old. I never dropped the ball on this I did everything that was required of me. It seems odd to me that you can look at my credit report and every single account shows that I have met my terms of agreement, then this nasty thing suddenly pops up. Can someone explain that?

by Hillary From Redding, CA on December 28, 2009

Never late on our house payment!!! Was sold to Green Tree in Nov and it has been nothing but horrible. We have continued to make our payments as we have for 3 years except we are being told that they never received them-even though I have receipts from THEM showing the amount of my payment! We have spent hours on the phone with them trying to figure out how they are applying our payments and the best we can tell escrow has decided to suddenly take more out leaving us short. This is quite amazing since our taxes have gone down a $1000 this year AND our home owners insr has also gone down by $200. We even faxed them a copy of our current taxes & homeowners policy. These guys are crooks and are hurting innocent people. I can understand how things can get hairy when you are late on your payments but WE ARE MAKING THEM!!!! If I'm going get accused of not making my payment I want my money back!!!!

by tammywillbuydrinkswhenGTfails From Citrus Heights, CA on December 18, 2009

MIMOSA- JUST TO BE SAFE STAY AWAY FROM ANY COMPANY WITH GREEN TREE IN THE NAME. WE GOT OUR LOAN through NATIONAL CITY MORTGAGE IN NEVADA (NICE PEOPLE) WE JUST LEARNED LAST MONTH IT WAS SOLD TO GREEN TREE THEY HAVE CALLED MY HOUSE NO LESS THAN 100 TIMES USUALLY WITH AUTOMATED CALLS. TODAY I RECEIVED A DEFAULT LETTER! I CALLED AND FOUND OUT THAT NOT ONLY IS MY ACCOUNT CURRENT BUT WE HAVE $1 CREDIT. HOW DO YOU THINK I RESPONDED? I AM MAKING IT MY HOBBY TO MESS WITH THESE PEOPLE I WILL CALL THEM EVERYDAY AND TRY TO SEE IF WE CAN GET A CLASS ACTION AGAINST THEM. WE HAVE TO FIGHT BACK! BLOGGING ISN'T ENOUGH.

by debbie weaver From Lula, GA on December 17, 2009

by MR Robinson From Baltimore, MD on December 17, 2009

Greentree assumed my mortgage at about 1 year from the date I purchased my home. They started sending me mail, which was so prolific I thought it was junk mail and never bothered to open it. Until I made a mortgage payment to the original lender and received a notice that my mortgage had been transferred. I went through the junk mail and found out that Greentee did an assessment of my escrow and that it was off. I was okay with that since my other mortgages typically do that once a year. BB&T and Bank of America usually make this process very easy to understand and I'm able to confirm discrepancies through reviewing my tax bills and insurance statements. Then again in September, just months later, Greentree conducted another assessment. This time my annual tax bill increased by $13 but Greentree says my escrow is now over $1,000 short. They paid my semi-annual tax bill in July at the correct rate but in their assessment, they actually want me to pay the $195 discount given by my jurisdiction. I asked them for further clarification but I have continued to pay my mortgage at the existing rate until I am satisfied with their figures. They tell me that the payment isn't being applied because I had to pay a late fee and because the additional amount hadn't been included. They told me to file a dispute (which I will as soon as I get an opportunity to review all of my original loan paperwork to get the estimated tax and insurance figures). In the mean time, I get a letter stating that I owe them almost 4 times my mortgage payment. So I log onto their website and see that I only actually owe them $95 (that is this late fee and difference in mortgage payment for 2 months). Then 2 days later, I happened to be at home in the middle of the afternoon and one of their representatives calls my house. Bear in mind that if I were typically at home in the afternoon, I probably wouldn't have the resources to pay a mortgage. This person wanted to know when I was going to make arrangements to pay the $95. After I blasted him for contacting me at home when they are fully aware that the only place they can reach me is at work(private number that comes directly to me), I told him I had no plans to pay it until I get a response to the email I sent to Greentree giving me an audited clear step by step since mortgage inception as to how I got $1,000 behind on the escrow. I also reminded them that I didn't enter into any agreement with them so anything I'm bound by is in the mortgage agreement that I signed off on. The best part, I've told them repeatedly, they can have that particular house because right after I purchased it, I found out that my grandson has muscular dystrophy and decided to purchase another house that was closer to the ground that could be made accessible. The bottom line is this is just an exercise in futility for me. I have no reason to go around in circles with Greentree. I personally would like for our arrangement to just come to an end. I live in peace but I would like to see them crash and burn. So if any of you decide that a class action is the way to go, you have my support. There's strength in numbers.

by gJG From Dorchester, SC on December 08, 2009

HOW CAN I SUE THE AWFUL MORTGAGE COMPANY? THERE ARE NOT WORDS IN THE ENGLISH VOCABULARY THAT CAN EXPLAIN THE HORRIBLE WAYS THAT THIS COMPANY IS RIPPING PEOPLE OFF. IT DOES NOT MATTER WHAT THE CIRCUMSTANCES ARE, THEY TREAT YOU LIKE SCUM OF THE EARTH. CAN SOMEBODY OUT THERE DO ANYTHING TO TAKE THESE RUTHLESS BEASTS OUT OF BUSINESS ! ! !

by Anonymous From Ocala, FL on December 07, 2009

I have tried for three months to work something out with green tree. They will not budge on their policy, they would rather foreclose than refinance.

by karen From Laurinburg, NC on December 06, 2009

I have never in my life been treated so bad. I cried every time I talked to or tried to deal with this company. I went to HUD counseling to get help and they said that Green Tree was the worst company to deal with. I wish I never would have never purchased this house. If I would have known it would be sold to them I sure would have never signed my life away. No matter what amount is paid the balance never goes down!!!

by Anonymous From Ypsilanti, MI on December 06, 2009

I have sent in my information they requested for the home modification loan twice and they kept screwing me around. I offered only $378 shy of my mortgage payment and they wouldn't take it. I offered $1000! And they wouldn't take it? Isn't that crazy! The people that work in that department shouldn't be and have no experience dealing with people who are losing there homes. One person in particular asked me if my other bills were more important than a roof over my head! Said i was rude and uncooperative. Only because I wouldn't send her the full payment! I don't care anymore, whether i get a short sale or foreclose, they wont get another dime from me!

by Kimrey Kotchick From Lancaster, CA on December 02, 2009

Hello,And Thank you for your assistance. My first Mortgage from National City sold to Green Tree and now I read that they are selling out their loans to Deutsche Bank I just want to go over the current terms they proposed and the 'reality" of what is really going on. Thank you Kimrey

by Carpitcher From Ada, OK on December 01, 2009

My first husband and I bought a manufactured home back in 1996. I have paid Greentree $50,000.00 at this point. Today I made a partial payment for November I sent $300 my payment is $128.00. I was told that only $430.00 would be accepted and that i should wait until my next payment is due to pay the WHOLE amount. I was told to "just keep your money". DO i have any rights????????? after paying over $50,000.00 they are making threats to come and pick up the home because it's currently vacant. Although it's on the marked to be sold.

by David Ross From Minneapolis, MN on November 30, 2009

by Martha From Joshua, TX on November 30, 2009

I HAVE HAD A LOAN WITH GREENTREE FOR 12 YEARS AND WHEN WE GOT IT THE LAND WAS SEPARATE FROM THE HOME ITSELF AND A Company NAMED CONSECO GOT IN TOUCH WITH US AND TOLD US THEY COULD REFINANCE WITH US AND LOWER OUR INTEREST RATE FROM 12% TO 9% SO WE DID IT NOT KNOWING AT THE TIME THAT GREENTREE AND CONSECO WERE SISTER COMPANIES FROM MY UNDERSTANDING AFTER THE FACT. WE REFINANCED BUT FOUND OUT LATER THE COMPANY WE HAD THE LAND WITH HAD GONE BANKRUPT AND DISCHARGED THE LOANS SO I THINK WE WERE TARGETED BECAUSE GREENTREE KNEW THIS AND SENT IN CONSECO TO GET OUR LOAN AND NOT LONG AFTER GREENTREE ENDED UP WITH OUR MORTGAGE AGAIN. WE ENDED UP GOING BANKRUPT BECAUSE OF A DEATH IN THE FAMILY AND GETTING BEHIND ON OUR BILLS AND SINCE IT WAS A CHAPTER 13 WE KEPT THE HOME AND I WANT TO BE RESPONSIBLE AND PAY WHAT I OWE BUT THIS COMPANY WILL NOT WORK WITH PEOPLE AND FOR THOSE WHO HAVE NEVER BEEN LATE AND GREENTREE HAS CLAIMED YOU HAVE FIGHT IT BECAUSE THEY CLAIMED WE WERE LATE AND CHARGED US OVER 2,000.00 AND WE PAID BUT THEN I STARTED SENDING MY PAYMENT NY CERTIFIED MAIL AND IT HAS NOT BEEN LATE FOR 7 YEARS IMAGINE THAT AND ITS ALWAYS BEEN SENT ON THE SAME DAY EXCEPT WHEN WE GOT BEHIND FOR THE 1 MONTH. I HAVE Dealt WITH THEM WITH THEIR TACTICS ON THE WHOLE INSURANCE THING ALSO AND WHEN THEY CALLED ME THE 3RD TIME STATING THEY NEVER GOT THE FAX ON MY HOMEOWNERS INSURANCE I INFORMED THEM THAT IT WAS SENT AND NOT TO MESS WITH ME BECAUSE I WAS LOOKING FOR A LAWYER AND WAS NOT GOING TO TAKE THEIR BS ANY LONGER AND THIS WAS ALMOST 5 YEARS AGO AND I HAVE NOT HEARD FROM THEM AGAIN EXCEPT TO GET MY BILL IN THE MAIL. I CHECKED MY CREDIT REPORT LAST YEAR AND SEEN A REPORT ON THERE WHERE THERE WAS A CLAIM ON A CAR LOAN FROM THEM. I NEVER FINANCED A LOAN OTHER THEN MY HOME WITH THEM HAS ANYONE ELSE HAD THIS PROBLEM?. I CAN'T SEE THIS HOME LASTING LONG ENOUGH TO PAY THE MORTGAGE OFF. MY HUSBAND IS RETIRED MILITARY AND AFTER ALL THE MOVES WE HAVE DONE WE AGREE MOVING INTO THIS HOME WAS OUR BIGGEST MISTAKE AND WE SPREAD THE WORD EVERY CHANCE WE GET ABOUT GREENTREE AND I SEND PEOPLE TO SITES LIKE THIS THERES GOT TO BE SOMETHING THAT CAN BE DONE ABOUT THIS COMPANY!!

by laura scott mason From Grand Junction, TN on November 24, 2009

by jon From Lumberton, NC on November 16, 2009

To everyone there is good news greentree is being sued and it was on fox news. The sad part is it took the life of a man to have it happen. They harassed this man so much he had a heart attack and died and the threats green tree made even shocked the people at fox news. Billy Howard is the lawyer and either the end of the year or early next year green tree will be sued. The lawyer said that he compares them to the mafia. green tree will finally get their due and here is the site of what happened. copy and paste it when you read the article and see the video you will see what kind of sick people green tree are. my prayers are with that woman and her family. here is the site. http://www.truecrimereport.com/2009/09/video_of_the_day_woman_sues_gr.php

by Betty Wallace From Camden, SC on November 13, 2009

will not work with adjusting mortage rate. Would not accept partial payment on loan.

by Taken Advantage of, Raleigh, NC From Raleigh, NC on November 13, 2009

Well I have had several rude & down right nasty customer service calls from them through the years. They were kind at first. Getting in the trailer and trying to do anything to get me in it. That was when they were Conseco Finance. I was young at the time I had got my home. I see my situation here a couple times. When I tried to pay extra paying all the interest and paying money toward my principal a couple months they told me I couldn't do that. Well as years went by I wanted to know what I can do to move or refinance. They told me I could do neither. I asked for copies of my original documents and someone told me to ask for my amortization schedule. I get it & see that all I pay is interest for the first ten years! So I calculate it up & realize I have already paid the amount the trailer is worth but still owe that amount($29,000). I get my state property tax a few years ago and its only worth $19,000 in my state. Now what kind mess is that. We need to pull together they need to be dealt with. cl

by Anonymous From Raleigh, NC on November 13, 2009

by Betty Wallace From Camden, SC on November 12, 2009

Hardship they are not willing to work with you. Need a loan amount adjustment to make payments. Greentree provide not assistant. Type company they are people need to know about them.

by missy From Littleton, NH on November 10, 2009

Terrible people to try to work with. I pay regularly but 30 days behind due to catching up on other bills. They call me 50-75 times per week, so I put in a complaint with the BBB. Then they started sending people to my house to take pictures and verify that "someone is living here." They cashed my check last week, yet still sent someone here this week to again "take pictures of the home" and Erin from Greentree told me they can come to the property whenever they want to and perform these property checks. They are purposely trying to humiliate me in front of my neighbors. Believe me, I honestly would understand being 3-4 months behind in a payment but 25-30 days and continuing to pay regularly while I am catching up on my other bills so that they are also timely? Absolutely unheard of. I believe this is not even legal for this level of delinquency. I already have complaints in with the BBB and FTC and for this reason I believe Greentree is harassing me with the incessant home visits. Ridiculous!

by Anonymous From Fort Lupton, CO on November 09, 2009

I have read all the complaints about Greentree and I thought I had it bad. I am at least 90 days behind due to wife having medical problems and I am having trouble with employment. I am working but not at what I was doing in 2007. I am due for court next week and possibly 10 days after that I am out of a house. They want to work with you but I want to refinance. They don't want to do that. Now what

by Anonymous From Fort Lupton, CO on November 09, 2009

I am sorry I am behind with this company by almost 90 days. I have had 2 deferments in 1 year and that still didn't work. The type of work I do I just cannot keep up. Now I am going to court next week and if I lose I will be made to move 10 days after that. I hope I can at least come up with 3 months of payments to keep the home.

by learning my lesson From Edgewood, MD on November 06, 2009

i recently experienced some hardship with arm, and greentree now has my second mortgage. I made a few payments latest on and off and have had a modification pending since april. its amazing how you can hear from them when they need to update the financial information and get payment but when you want to get status on modification they don't get back to you. i was 6 days late and when i called to tell them that i would be making payment within 2 weeks they kept trying to get me to say a I'm refusing to make payment. i hope that their calls are being recorded and hope that someone with more customer service clout will listen to the way they treat people. i may not pay on time but i pay before the 30 days.

by Anonymous From Niagara Falls, NY on November 04, 2009

Which Greentree company are you talking about? I am looking for a loan and there are several Green tree companies. The only difference is their website. PLEASE which one is it???

by mimosa From Morrisonville, IL on October 25, 2009

I just found this site and sit here stunned - my husband and I have had a Green Tree loan for 11 years and also owe more than the original loan. We have never missed a payment, nor have we ever had a late payment. However, we will lose a good part on our income in 2010 and will not be able to keep this 1999 double wide. Also, it is falling down around us and would probably be condemned if anyone looked into it. We will have to let them take it back if it doesn't burn down before then. Please pray for us!

by Anonymous From Gadsden, AL on October 19, 2009

These people are impossible to work with. They don't care about your situation. They just care about getting their money by any means possible. Our loan was for $63,000.00. We have paid over $54,000.00 and they say we still owe over $55,000.00 after 12 years. We have received our foreclosure letter but they did not send us a notice before initiating the foreclosure process.

by Anonymous From Chatsworth, GA on October 14, 2009

Greentree is the worst company out here in the U.S.A. as many above we have had our fair share of rude calls, etc..., etc..., we only paid 32,000 for our home 9 years ago had to file bankruptcy(worse case done) and still after 9 years of payment they say we still owe 37,000?? i just wonder if some how we could close this place down for good? way too many complaints this tells you something about this poor company..

by Eric From Lorton, VA on October 14, 2009

Look, green tree, like all lenders, are in it to make money. Just refuse to pay. that is what I am doing. They own the 20% of our 80/20. They can't take my whole house from me, they only own 20%. I told them I don't care about the house (which they can't even take), or my credit. I'm not paying until they modify my extremely high interest rate. DON't let the THREATEN YOU with foreclosure.. THREATEN THEM with foreclosure! THEY LOSE if you foreclose. Tell them unless they mod your payment or allow you to short sale (less than what is owe and difference is written off as income) or they can lose by you foreclosing and filing bankruptcy. If you fight, and fight strong, you can win. If they get to a point where no matter what they will lose money if they don't work with you, they will work with you. Everything else is a test to see if you are for real. Seriously, if you owe more than what you can sell it for, you qualify for a short sale. If you want to sell, tell them you want to short sale it. Tell them you will write the difference off as income (meaning you pay taxes on the difference). What happens is lets say you owe 300,000. The houses in your area are selling for 270,000. You tell them you are only selling for 270,000 and they can eat the 30,000. They will do EVERYTHING to make you feel like you HAVE TO PAY the 30,000. Agree to nothing. Tell them it's either that or you go bankrupt, the house forecloses and they only end up able to sell the foreclosed home for like 150,000... so would they rather lose 30,000 (which you have probably already paid in interest) or lose 150,000 due to foreclosure.. that's if they could even resell it!. They have me at a height interest rate and I am not paying a penny until they lower it... u do have power...

by larry collins From Rogersville, TN on October 05, 2009

by Anonymous From Remlap, AL on October 03, 2009

Very rude, refused to work with us, made very mean and rude comments.

by Anonymous From Cranberry Twp, PA on September 29, 2009

They are terrible. Unable to pay them because I didn't have the money. I was trying to move out of the house since all these people were after it. They call everyday saying we need to talk. My 2 teens are afraid to wake up each day because they think we are going to be homeless.

by Anonymous From Oak City, NC on September 23, 2009

by Remax Agent From Rocky River, OH on September 21, 2009

I wish I had been able to choose zero or better yet, less than zero. They are worse than the worst. I'm delighted that Irwin (their predecessor) went under and anxiously await the demise of these idiots.

by Heather White From Paso Robles, CA on September 20, 2009

by john From Talking Rock, GA on September 10, 2009

greentree are scum. too bad they will never know how much they are disliked. right now we still owe more than our home is worth funny thing it was just a 15 year mortgage...dang if i know what went wrong.

by mark richardson From Seneca, SC on September 01, 2009

by Anonymous From Elgin, SC on September 01, 2009

by REALTOR IN LAS VEGAS From Las Vegas, NV on August 26, 2009

I AM A REALTOR, DEALING WITH THESE HORRIBLE PEOPLE WITH A SHORT SALE. THEY ARE THE 2ND LEIN HOLDER. THEY HAVE BEEN SO NASTY WITH MY CLIENTS AND I AM TRYING TO TALK WITH THEM AND MY CLIENTS ARE WILLING TO PAY THEM 7500.00 IN WHICH THEY ARE ASKING FOR "MONEY THEY HAVE TO BORROW TO PAY THEM" AND THESE PEOPLE ARE DOWN RIGHT PURE NASTY AND VERBALY ABUSIVE WITH ME AND MY CLIENTS. SOMEBODY PLEASE TRY TO HELP THESE HOMEOWNERS WITH THESE PEOPLE AT GREENTREE IN PHEONIX AND APPARENTLY ALL OVER THE US, I EVEN HAD A COMPLAINT WITH THE MANAGER AND HE EVEN GOT NASTY. ALL THEY ARE TRYING TO DO IS UNDERSTAND QUOTE "THIER NEW POLICY" OF CHARGING PEOPLE 5% OF THE SALES PRICE TO THE PAYOFF FOR THE SHORT SALE. PLEASE, SOMEONE WITH MORE POWER THAN ANY OF US SHOULD CHECK INTO THIS

by Anonymous From Bonnerdale, AR on August 26, 2009

I CANT STAND THE GREENTREE MORTGAGE COMPANY THEY ARE SO Shrewd THEY WONT LET YOU SPEAK, AND THEY SAY,"WE CAN NOT HELP YOU IN ANY WAY."

by virginia snow From Shreveport, LA on August 25, 2009

by john snyder From Louisburg, NC on August 25, 2009

ST. PAUL (AP) -- Green Tree Financial Corp. has reached a preliminary $12.5 million settlement in a long-standing class-action lawsuit filed by shareholders. The lawsuit alleged that the mobile home lender and former officials engaged in questionable accounting practices to artificially inflate the company's stock and boost the former chief executive officer's compensation. Green Tree, formerly Conseco Finance Corp., and its former officials did not admit or deny any wrongdoing, according to documents filed last week in U.S. Bankruptcy Court in Chicago. A July 28 hearing has been scheduled to approve the settlement. The lawsuit claimed Green Tree exaggerated earnings for 1996 and the first nine months of 1997, allowing former chief executive Larry Coss to reap a $102 million bonus in 1996. At one point in the mid-1990s, Coss was the nation's highest-paid CEO. He left in 1998 when insurance company Conseco Inc. bought Green Tree and changed its name to Conseco Finance Corp. The lawsuit also alleged that questionable accounting practices concerning prepayment of mobile home loans caused the company's shares to lose at least half their value after the problem became public in 1997. Along with Conseco Inc., Conseco Finance filed for bankruptcy in December and was sold last month. The company's new owners brought back the Green Tree name. Another insurer, The St. Paul Cos., will pay the settlement under a liability policy for Green Tree, its officers and directors. -------------------------------------------------------------------------------- User Response Leave Your Comment Name: E-mail: Comment: 500 char. max. Comments are moderated by SDDT, in accordance with the SDDT Comment Policy, and may not appear on this commentary until they have been reviewed and deemed appropriate for posting. Also, due to the volume of comments we receive, not all comments will be posted. SDDT Comment Policy: SDDT encourages you to add a comment to this discussion. You may not post any unlawful, threatening, defamatory, obscene, pornographic or other material that would violate the law. All comments should be relevant to the topic and remain respectful of other authors and commenters. You are solely responsible for your own comments, the consequences of posting those comments, and the consequences of any reliance by you on the comments of others. By submitting your comment, you hereby give SDDT the right, but not the obligation, to post, air, edit, exhibit, telecast, cablecast, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comment(s) and accompanying personal identifying and other information you provide via all forms of media now known or hereafter devised, worldwide, in perpetuity. SDDT Privacy Statement.

by Anonymous From Rockville, IN on August 22, 2009

Greentree has called my place of employment not only threatening me but also the receptionist. They have called my neighbors and left messages about delinquent payments. They threaten but share no other information with you. Greentree refuses to negotiate with me on anything.

by Anonymous From Fairmont, NC on August 21, 2009

i wonder how they can get away with such bs. they havent sent a bill here 2 months in a row i still pay the payments despite not getting a bill and they still call and harrass me. what a bunch of losers. that has to be illegal. corporate america has to be destroyed and green tree should be the first to go

by Anonymous From Lumberton, NC on August 18, 2009

it makes me question the government they can go under bankruptcy protection and owe nothing but expect you to pay them. this government doesn't care about the people its all about the money with them and its crap. if a business owes money it should pay it otherwise close the business down and the bbb is full of crap talking about no complaints they must be paying the bbb also.

by All worked over From Mendenhall, MS on August 18, 2009

I have just had the worst experience with Greentree servicing. My house burned to the ground and after I sent the insurance check to them they still took money out of my account for the payment. They also told people in the community what was going on with my account and the insurance. When I called customer service they hung up in my face. Then After months of trying to get them to talk with me, they turned my account over to collections for a massive amount of money. I hate the day I delt with green tree and I am reporting them to anyone who will listen. What they did to me was wrong. Why are they still in business? After talkinw with several people in the community I learned this is common practice, They do one thing and say another. When you try to straighten it out they lie and hang up in your face. Where do they find these people who work for them?

by Sherry Deal From Sanford, NC on August 14, 2009

by Anonymous From Taylor, MI on August 13, 2009

Greentree Company are scumbags and I think we should ban together and send our complaint to the White house and do like other suggestions. I had a 80/20 Loan and I lost my home in foreclosure. Greentree held the 20% part of my loan and now they still want me to pay then for it. I am speaking with a bankruptcy attorney next week to see what I can do to get my life back and not live in fear of what will happen all the time. Greentree blows balls. Horrible and rude. I had to inform them that I know my rights in order to get them to leave me alone and stop the harassment. They are horrible.

by Anonymous From Moundville, AL on August 11, 2009

This is the WORST company in America and they should be forced to shut their doors! My husband purchased a mobile home 7 years ago. Two years after he bought it, the mobile home burned to the ground. He paid the insurance in with his mortgage payment as a bundle. Now, 5 years later, they are calling and harassing us to pay the "gap" between what was owed and what the insurance paid. At the time of the fire, they assured him the loan was paid in full and covered under the insurance. Now they are singing a different tune and saying they do not even know the name of the insurance company, when they are the ones who partnered with the insuracne company when he made his monthly "bundle" payment. They are now saying they will accept half of what he owes, which is extremely fishy. This company is bound to be illegally running things!

by Richard Joachim From Deltona, FL on August 11, 2009

When my wife was attempting a work out agreement with an agent by the name of George, the language became so threatening and intimidating up to telling her our house had already been sold....a lie..., that my wife attempted suicide immediately after hanging up with George.

by Anonymous From Wentworth, SD on August 06, 2009

YES I TOO AM A VICTAM OF GREENTREE. MY DECEASED HUSBAND & I PURCHASED OUR MOBILE HOME BACK IN 1996 WHEN HE PASSED AWAY IN 2001 . I INFORMED THEM AND SENT THEM A LEGAL COPY OF HIS DEATH CERTIFICATE. THEY INFORMED ME THAT I HAVE TO PAY FOR THIS MOBILE HOME. WELL AS FOR THE MOBLIE HOME IT IS FALLING APART IT NEEDS A NEW ROOF THE ELECTRICAL SOCKETS ARE ALL OUT OF THE WALLS THEY ARE NOT SUPPORTED BY A STUD. THE WIREING IN THIS TRAILER HOUSE SUCKS.ITS NOT RIGHT TOO MANY OUTLETS ON ONE BREAKER. THEY SLAP THESE MOBILE HOMES TOGETHER AND EXPECT YOU TO PAY FOREVER ON IT. I CAN NOT EVEN GET A HOME IMPROVEMENT LOAN ANYWHERE

by Anonymous From Hutto, TX on August 05, 2009

All these complaints and the better business bureau says they have none, What does that tell us people. COMPLAIN!!!!!!!!

by Anonymous From Hutto, TX on August 05, 2009

Does anyone have any really old bills from Green Tree? I am sure I remember a little note in the corner that said they belong to Fannie Mae. Imagine that. I am still looking but maybe someone else can hekp.

by Anonymous From Hutto, TX on August 05, 2009

I just returned from the Texas Consumer Credit Commissioner's office. They told me to fill out complaint forms against Greentree with them and the Federal Trade Commission. They told me to tweet, twit, bleep and blog every way possible to let people know what is going on. The phone number for the Texas office is 512-936-7600 or 1 800-538-1579. The Federal Trade Commission phone number is 1-877-382-4357. FTC web site is www.FTC.gov. There is a site that MSNBC has that accepts complaints. Let's all hit it and see what happens. Each state has their own credit commissioner. The paper is only 1 page. Write a cover letter to send with the complaint to explain. Make some noise people. I AM!!!! If your issue also contains problems with CIT, which mine are, their phone number is 1-800-621-1433. and they are out of bankruptcy now so they can collect our money without having to pay their creditors. The mailing address for the FTC is: FTC, 240600 Pennsvlvania Ave. NW, Washington, DC 20580

by Teresa Sizemore From Hyden, KY on July 29, 2009

Greentree is the most obnoxious company I have ever dealed with. They are extremely rude, not just one of the employees, but all that I have spoken to, and that has been many over the last 12 years, yes I have been with them for the past 12 years. Have asked for refinancing several times, but, was told , they do not do this. When trying to reason with them, all I get is yelled at, and this makes me very upset. When they leave a message on the phone, it is threatening messages, and they are yelling @ all times. I have been put up with this for 12 years, whether I am 2 days late or 60 days late. In one day I counted 20 calls from them in 12 hours time. The only reason I have stayed with them is because I can't find another finance company that will accept me and my husband. I would appreciate any help I could recieve from any finance company that would refinance my home. If interested, go to www.consumeraffairs.com/finance/greentree_p7.html and read some of the many comments about them. Thanks, Teresa Sizemore.

by Christopher Zimmerman From Mineral Wells, WV on July 24, 2009

Greentree is threatning to take our home as well. They are soo rude! They called me a liar, stupid, and refuse to talk to me because I won't feed into their bull. Something needs to be done about these unprofessional arrogant people that call themselves Greentree. We paid 19,000.00 10 1/2 years ago and still owe 16,500.00. Why can't we get any government programs?

by Donetta Hedges From Pleasant View, TN on July 24, 2009

All I can say is that they are definitely the root of all evil. No wonder there are so many foreclosures. They cause them! They are nothing but glorified, certified loan sharks. Must be mob owned! I guess they'll be cutting people's fingers off to get payment!

by Sheneta Smith From Seaboard, NC on July 23, 2009

I have had many experiences in the past with Greentree being rude, threatening and downright nasty. They have threatened to take our home because we were a month late. They once told my husband that I needed to get out of the home because they were going to foreclose and I wasn't on the loan. They were mad because I talked trash back to them and wouldn't put up with their crap. They use to scare my husband but I never let them intimidate me. I would tell them to come get the house or if they wanted me out to come put me out. Finally, I told them that I knew my rights and that they couldn't harrass us or try to intimidate us otherwise I would be contacting a lawyer. At that point all the harrassing behavior stopped. We are now current with our mortgage but can't sell or get out of the home because we owe so much on it. It's like we haven't been paying on it. We bought our mobile home in 1996 for $30,000 and as of today, 12 years later, we owe 27,700. We have even sent in extra money with our payments only to be told, when we question why the principal is not going down, that due to payments being a couple of days late most of it is going towards interest. We can't sell this home or trade it in because we owe too much. At this rate we will never finish paying for this home. We don't know what to do. CAN SOMEONE PLEASE TELL US WHAT WE CAN DO TO GET OUT OF THIS HOUSE SO WE CAN GET INTO SOMETHING ELSE? If anyone has any suggestions please contact me at LUVKEAPFOREVER@YAHOO.COM

by Anonymous From Jasper, TX on July 21, 2009

THEY ARE JUST DOWN RIGHT RUDE!

by Anonymous From Dunn, NC on July 15, 2009

We have had a home finance with Greentree for 9 years. was late with two payments. Greentree cancelled my mortgage life insurance. Assurant insurance said it would reinstate if Greentree would give the ok,but Greentree will not do it. I am now on disability and can't get coverage. All I can say is my experience with Greentree has been a bad one.

by Anonymous From Midland, NC on July 02, 2009

The people that work at this company have called me and yelled so loud over the phone that my children have heard them and wanted to know why someone is so mad at their mommy. Also leaving messages on my voice mail and telling me that I need to clean out my home that I will be loosing my home the next day and get my children out of there because we do not have a home anymore. Calling me and telling me that one of the names on my voice mail should get a job and pay on the mortgage, when the names on the voice mail are young children. My children have heard all of this and it is not fair to scare a mother much less her children of taking away their home. The verbal language they use is terrible. GreenTree has made a lot of money off me through late fees and interest and I understand this but to call and yell at me their customer is wrong. Also when I have tried to work with them over the phone a couple of the ladies would not even take my phone call without the moneygram number where I had paid the payment this is after yelling at me and hanging up on me causing me to cry! Again please help me I feel like GreenTree is not treating me fair!

by Anonymous From Dawes, WV on June 29, 2009

by Ken Ramsey From Redwood Valley, CA on June 25, 2009

by Son of the Victims From Houston, MS on June 20, 2009

It has recently come to my attention, my parents for the past 13 years have been paying 400 dollars a month on a 31,000 mortgage and to this day owe 25,000! This is ludicrous! Is there anyone out there fighting back? I intend too!

by Anonymous From Santa Fe, NM on June 17, 2009

$10,000 upside down on our home and want to sell. We are even willing to pay up to $4,000 on the difference from the asking price but GreenTree won't take it. Their loss wouldn't even be $6,000 but no deal. They also refuse to finance any of our buyers. I guess since we have been responsible and paid our bills they want to keep us trapped! Now what do we do?

by Anonymous From Keystone Heights, FL on June 14, 2009

worst company, harassing, add fees to your account without reason, will send you to foreclosure when you are two weeks later on one payment, rude workers, high interest, don't borrow from this company.

by Brian Jones From Pelham, GA on June 14, 2009

This company was very unprofessional. I paid my mortgage consistently without a late payment for 11 years and when the mortgage was behind they became predatory and agressive prompting me to use my rights and insist that communications take place by letter only.

by michelle ostrowski From Tarentum, PA on June 05, 2009

they call and threaten me all the time we are trying to keep our home,i had a kidney transplant and they won't work with us they just say they are filing the papers to take our home

by Anonymous From Portland, OR on May 29, 2009

by katina From Raleigh, NC on May 27, 2009

everyone that is having a problem with Green Tree should band together and go the website...www.whitehouse.gov and flood the white house with emails and complaints against them and let's see if things change, what can it hurt?? no one should live like that and be treated this way, pull together and go to the website and flood it with as many complaints as possible it will draw attention to this company, i promise!! and let anyone else you know do the same thing.

by arnold & jackie From Wildwood, FL on May 27, 2009

green tree is the worst i have dealt with in all my life. they tell you things like we do not do home modifications and we can either give up the home or they will take it. i am going to the attorney general to have them looked into, they are crooks. you always owe more than you pay.

by Margaret Robinson From Sheldon, SC on May 27, 2009

Although they usually accept the payments made, they always threaten and talk very nasty I would love to refinance with someone else just to not have to deal with the abuse.

by Anonymous From Middlebury, IN on May 26, 2009

rude harassing calls at work, friends, ex-in-laws, just causing too many problems AND giving personal info about my account to various people over the phone. this is not right, and very unprofessional. Whether I'm in the wrong or not, at least i know what's ethical...

by rodney johnson From Arcadia, SC on May 22, 2009

greentree likes to use scare tactics. They are very rude and disrespectful and like to give confidential information.

by Grandma From Milaca, MN on May 20, 2009

Even though we were late by several months due to circumstances- they will NOT work with you to lower the interest rate. They deserve to just be walked away from and repo the mobile homes they do this with. It would be in their better interest to re-fi at lower rates but they won't do it. They ARE scum.

by Teresa Salyars From Moscow, IA on May 18, 2009

by Anonymous From Ravenna, OH on May 18, 2009

by brenda price From Summerville, SC on May 17, 2009

I have talked to Grentree and asked to modify or defer payment because of a lost of job for the amount that is past due and they have told me they do not do either.

by Anonymous From Texarkana, TX on May 08, 2009

AFTER 10 YEARS DEALING WITH THE WORST COMPANY EVER, I LIKE OTHERS OWE MORE ON MY LOAN THAN THE ORIGINAL AMOUNT OF THE HOME. THIS IS WITH PAYING EXTRA EACH MONTH ON MY PAYMENT. WHEN I ASK WHERE THE MONEY GOES GREENTREE TELLS ME IT GOES TO MY NEXT MONTHS PAYMENT. THE NEXT MONTH AGAIN I TRY TO SECOND GUESS WHAT EXTRA CHARGES THEY WILL COME UP WITH TO ADD SO I CAN COVER THEM; BUT IT JUST NEVER ENDS. STILL THE PAYOFF AMOUNT INCREASES INSTEAD OF ANY DECREASE. THIS HAS BEEN ONGOING NOW FOR 10 YEARS. I MARK EACH STATEMENT FOR THE EXTRA MONEY TO GO TOWARDS THE PRINCIPLE BUT GREENTREE SAYS THAT I HAVE BEEN LATE BEFORE SO THEY WILL NOT DO THIS. WHERE DOES THE EXTRA MONEY GO ???? THEY HAVE GOT NAMES OFF MAILBOXES IN MY RURAL NEIGHBORHOOD AND CALLED NEIGHBORS SLANDERING MY NAME AND GIVING PERSONAL DETAILS AND INFORMATION TO PEOPLE THAT I DO NOT EVEN KNOW. GREENTREE HAS ALSO TRIED TO TAKE MONEY OUT OF MY BANK ACCOUNT AND THEN CHARGE ME FOR INSUFFIENT FUNDS WHEN THEY DO NOT EVEN HAVE AUTHORITY TO DO SO.I, ALSO LIKE SO MANY OTHERS CANNOT GET AWAY FROM THIS COMPANY AND INSTEAD OF PAYING OFF MY MORTGAGE WITH GREENTREE I BELIEVE I AM PAYING SOME OF THE EMPLOYEES OF GREENTREE'S BILLS FOR THEM. ALL THE EXTRA MONIES THAT PEOPLE ARE PAYING TO THIS COMPANY MUST BE GOING IN SOMEBODYS POCKET BECAUSE TOO MANY PEOPLE HERE HAVE THE SAME STORIES. WE MUST BAND TOGETHER AND GET THIS CORRUPT COMPANY NOTICED AND IN THE NEWS !!!

by Greg Smith From Syracuse, MO on May 04, 2009

by Anonymous From Chicago, IL on April 30, 2009

by Anonymous From Norlina, NC on April 25, 2009

The should be made to refinance every loan they have I have paid 6000 last yr and only 1500 went to my payment how will i ever pay this loan off

by no love for green tree From Pembroke, NC on April 22, 2009

to moab even if u pay the payment on time they still call u saying that u owe a for something else so dont even say that. and they put that money in their pockets so they can pay off people like the police judges and lawyers and i understand y people hate the police lawyers and judges because there is no justice its easily bought

by Anonymous From Moab, UT on April 22, 2009

Pay on time and you never hear from them. Be late for any reason and they will make your life a living hell. My advice is, if you have a mortgage with these folks make sure you have a payment or two in reserve for emergencies. They accept no reason for being late....EVER! ! !

by amy From Clinton, LA on April 17, 2009

hateful!!! worse than the mob!!!

by Ginger From Montevallo, AL on April 16, 2009

I totally agree with everyone on here Greentree is the most horrible company I have ever tried to deal with I have talked to rude people before but the take the cake I have had them tell me they could deffer my payment but they chose not to because they had helped me in the past and I didnt deserve to be helped again we have had our 1st mortgage with them about 10 yrs our 2nd mortgage was through conseco until they were bought out and they were much nicer but these Greentree people are totally horrible and they have to be trained to behave that way they all have similar tactics of insulting you and threatening you I have had them ask me well how do you pay your powere bill or buy food if you cant pay this and just why are you behind again well we have had a bad last 4 years from health issues to job losses and we do the best we can we are Christians and beleive in paying what we owe and standing by the commitments we have made but as the saying goes you cant get blood from a turnip and you cant get money from and empty account they act like you dont want to pay them and you must be out shopping our vacationing with your house payment instead of paying them I worked in customer service over 12yrs 10 yrs with Bellsouth and we would have been shot if you treated customers that way I dont know how they sleep at night I truly feel for all of you and that woman whose family was thrown out before Christmas my prayers go out to you I have 2 little boys myself and I cant imagine people so heartless it wont help you now but you could have filed ch 11 bankruptcy put your home in it found another place to rent and not have to pay Greentree one penny yes it temp ruins your credit but no worse than foreclosure and you still maybe able to do it Im not sure but I am faxing the president and I am calling my attorny general tomorrow the thing I hate the most is the Greentree office is out of B'ham Al my home state and I usually am proud of our southern heritage that is usually friendly and polite we are in the Bible belt and usually most were taught manners and respect and treat others as you treat yourself but these people act like they were spawned by satan I am ashamed they reside in our great state! I stumbled on this trying to research loan modifications but I dont know how far I will get with these people especially after reading these stories its mind boggeling to realize the amount of people they mistreat I am calling my lawyer tomorrow and good luck and God bless to everyone else !

by John Gama From French Camp, CA on April 14, 2009

by Anonymous From Lake Butler, FL on April 14, 2009

by Tim From Shreve, OH on April 10, 2009

This company is the worst of the worst.They will lie to you,steal from you and harass you every chance they get . Just look around the net ,all the horror stories are true.

by chio From Fontana, CA on April 07, 2009

I hate greentree, they are so rude. my payment is due on the 1st of the month it was the 4th and they were calling my cell phone threatening me, they said that I was already in collection, I couldn't believe this lady. anyways stay away from them.

by Janice Hicks From Anderson, SC on April 07, 2009

They will not lower payments or help you.

by trina barnum From Perry, MI on April 07, 2009

by Anonymous From Troy, OH on April 03, 2009

Bought a double wide in 1996 financed through Conseco. Talk about harassment! Then I get a statement from Greentree. Missed a payment because of illness and hospitalization -- notified them of this and they said they would defer that month's payment to help us out. Next thing I know we're receiving Right to Cure notices. Got the payments caught up and then they won't accept payments except through Western Union (adding on more fees); husband got laid off and payments were sent in late; was served with foreclosure notice; caught up the payments and they said we lived in a state where they couldn't foreclose unless you were like 9 months in default. Had to take bankruptcy to avoid foreclosure. The payoff balance acquired by GT for the bankruptcy was $30,000 less than it is today. When asked why nothing is ever applied to principal as it had been previously - I was told it was because we were running almost 30 days' past due each month. Once it was current then all would be applied to both. Now I'm told I am not eligible to refinance or restructure the mortgage to lower the payment because we didn't reaffirm the house in bankruptcy. My husband and I both signed the schedule stating we wanted to reaffirm the house. Now I'm told by GT that we can just walk away from the house since we didn't reaffirm it and we're not eligible for loan restructuring because of that. I agree with all of you -- something is amiss with this company. Let's find out what's going on for real!

by MEM From Wallingford, CT on March 27, 2009

High rate. Offers no option. Just want their interest money.

by Barbara From Indianapolis, IN on March 27, 2009

i have told you people what to do but you act like you don't want to doit. Faxs the President and contact the Attorney Generals office in your home town Fax number is 202-456-2461 for the president

by Anonymous From Warrenton, NC on March 26, 2009

harassing, rude, hateful, don't work with u, I was with another company was switch i think i should have had a choice,call sunday thru saturday 6:00am to 10pm constantly , call people with the same last name you had leaving messages,cant they be arrested for that I am so sick of them and then when i tried to refinance with another company they added some charges on and the company would refinance,but yet greentree will not either

by Rachael Naerebout From Tampa, KS on March 18, 2009

They are a very terrible company that gets you caught in a mortgage with no way out. All the while making thousands of dollars off you. They should be put out of business.

by kim bruni From Alliance, OH on March 16, 2009

by jayson barnes From Fitzgerald, GA on March 14, 2009

by Anonymous From Justin, TX on March 12, 2009

by marie From Amory, MS on March 11, 2009

rude

by Hope the Go Under From Zephyrhills, FL on March 09, 2009

Worse company and employee attitude I've ever experienced. Was told by an Ops Manager that he was as high as I could go on the ladder when I asked for President's office. They have continually harassed my parents over a $49.00 charge they just now say we owe from 2002. After we sent them evidence that this amouont was not owed, they sent the file to their Collections Department who continually calls my parents about it. They deserve to be shut down and I pray they are one of the Lenders that falls into default for harassing people for no reason. For treating people so badly - they do not deserve to stay in business!

by Anonymous From Skiatook, OK on February 28, 2009

I have been dealing with greent tree for 10 yrs... they are terrible..

by Barbara From Indianapolis, IN on February 26, 2009

I'm faxing the Presidentat at 202-456-6213 I also called the Attoney Gereals office in Az. And in my home town Please people do this and we can get rid of this company forgood

by jimmie From Port Gibson, MS on February 25, 2009

my house is through green tree it was 25000 for the moble home an when i finish paying for it it will be 92000 they talk me in to a varble rate cause i was young plase dont make the same mis stake i did

by Barbara From Indianapolis, IN on February 25, 2009

I hate Greentree and they are so rude. i want refince and they wont let me. paying 111/2 . nterset. we need to send this to Oboma and tell him to do something. i have a Fax number where you can send Faxs to the President let start sending and may they well do something 2024562461

by Barbara From Indianapolis, IN on February 25, 2009

I hate Greentree and they are so rude. i want refince and they wont let me. paying 111/2 interset. we need to send this to Oboma and tell him to do something

by Dorinne Jeffords/Johnson From Moncks Corner, SC on February 18, 2009

I'm a single mom I have been trying to keep my home for the past 7 years on my own. I put my house up for sale 2 years ago when a new company bought the co. I had worked for 16 years knowing they would lay us off after we got them going. Well now I do not have a job since Oct 08, Green tree did help by differing 2 months for me last year. Since then I'm having a hard time trying to keep the payments up. They are very rude they do not want to hear me out. My mortgage is at 12% I pay $1300.00 a month they get $1000.00 in interest. That means if I had only paid 10 months out of a year for the past 7 years they have gotten $70,000.00 of interest from me my loan was only for $120,000.00. It is sad they get thier money up front and when the economy brings down people that have worked 30 years plus Green Tree is not willing to help us. Before Green Tree bought my loan I had Conseco 7 years ago when I was going threw my divorce they helped me buy lowering my low to half for six months. I did have to put my house up for sale. That gave me time to find a second job to help pay the full payment. Green Tree will not help me like they did. They wont help at all. They are the rudist people I have ever delt with. I have worked in customer service for 18 years and I would have never treated a customer like they do me. One day the people there that treat us like they do will be in the same boat I'm in and then they will find out what it is like when a company is not will to help them. It is sad they would rather throw people out in the street then try to help them. A mother and her 3 kids. I cant refinance since my mobile home is not on a permeant foundation and my credit is not that great. I wish the goverment would do something to make Green Tree to help us all out. Dont let it get you down God will bring us threw this one way or another.

by jones From Acworth, GA on February 13, 2009

My 2nd mortage got transfered to them. Called to see if I could get a rate modification, mine is 11% and the lady acted like she's never heard of that and was really rude. I can make the payment, but it's a killer since todays rates are in the low 5's. Tried to refinance the entire loan but the value of my home has dropped about 20% below the payoff, my debt to income is great, credit score is above 750, but the LTV keeps me in this suck loan! Though about just using some balance transfers on credit cards to keep from sending these serpants my $$$!

by linda From Owosso, MI on February 08, 2009

they harrass,, add charges that should not be there and try to get more money that what is due they hold funds that have been sent in and then charge late fees and interest too then all of a sudden when you complain then they say it is posted but it does not show up on your statements then they will also back date wehn they post the payments to be clsoe to when they actally recieved them and this is fraud and they also like name calling when a individual is down let alone scream at you once you tell them it is being recorded then they dont want to talk to you and they also share information to third parties without permision

by Anonymous From Laurens, SC on February 06, 2009

they are rude they want let u speak to the person who deal with your account. they just don't care about your life at all. u can be die they want u to sell your soul to pay.

by Melinda From Lake, MS on January 30, 2009

I dont even have a loan with these people, but they wont quit calling my house asking for someone that doesnt live there. I guess they dont believe me. I am not sure what to do.

by Anonymous From Albany, GA on January 28, 2009

will not help you.

by Anonymous From Gordon, GA on January 25, 2009

I believe that they could have helped me before taken my home because they knew that I tried very hard to do whatever it took to save my home. I worked all year to do what ever it took to save my mortgage and my home. I don't know if it is Greentree or some of the employees I do know that I was told by an employee that there was no way that I. my rlatives or my friends would ever own my home again. I find this really hard to believe because I have been on my pc and there are ways to deal with this. I should have went here before filing chapter 13.

by M.R.R. From Elkland, MO on January 24, 2009

greentree stole my home from me. They would say my payments were late when they were not. They would take me to court, then drop it before the court date, then add over a thousand dollars to my payment as court fees. then when I couldn't pay it they would take me to court again and repeat that whole process. They did this 4 times Until they forclosed.

by Violet Michael From Shelby, NC on January 21, 2009

Not willing to work with us .

by Sandra From Vale, NC on January 20, 2009

I have struggled to keep my home since 2001 my husband gets laid off due to downsizing or they shut down. This last time it hit hard and there's nothing I can do. Before christmas I spoke with one of there rep. and she told me that if i could get nov. payment in by the end of dec. she would do a 3 month deferral & pull my files to have them gone over since things have changed. My mother in-law who is 83 years old borrowed the money to pay it so it would be done .Then I was put in the hospital for septic shock and had to have my husband call her as i couldn't . She had him set uip another payment instead i had to call and stop it asd the money will not be there and me out of work. she told him she couldn't do the deferral due to there budget so that means she lied to me. and she knew she was lying when she done it. I asked them some time back when my husband was first laid off and we werte told we were going on short time if they would help me or work with me and they gave me a flat out no. all because we had to file bankruptacy 4 years ago and we didn't even put the the house in on it. by the way the woman who lied to me her name is Pricilla Mc Callum

by its me From Pembroke, NC on January 19, 2009

green tree has done the most disrespectful thing today they called my cell on Dr. Martin Luther King Jr. day. i have bills by other places but they didnt call me its wierd they were the only one to call no respect to Dr. King no respect to one. green tree will no longer exist if we ban together and let the government know what they doing and not be scared green tree will be no more

by peed off From Woodside, NY on January 09, 2009

the worst. here in ny and they dont let u get a word in. but little do they know that i will have upper hand. the internet is a great thing folks.

by Anonymous From Salters, SC on January 09, 2009

by Doug Bartholomew From Chattanooga, OK on January 07, 2009

by Anonymous From Darlington, SC on January 05, 2009

have a high interest rate i have got behind and now i don't know what to do to save my home

by m and s From South Hill, VA on December 30, 2008

iunderstand everything being said they constantly call my job letting people know what is going on i wish i could get away from this company i am filing a lawsuit against them just so they will leave us alone

by Anonymous From South Haven, KS on December 22, 2008

by Terri From Santa Fe, TX on December 19, 2008

They are the worst company i have ever had to deal with. I had damage from hurricane Ike and recieved a check for damages. Greentree wants me to sign it and send to them,,they want to send their own inspecter to look at it and will release small amts of money for repair. I dont think so. I have never been late and as everyone says the principal never lowers, bought it new in 1997 pay extra each month and always on date due..never lowers, no everyone that buys mobile home is poor dirt, never again will I deal with them. I own a house and they can have this piece of crap...only I have Insurance check of 26,000.00 check to bargain with. let them threaten me you do not have to take their rudeness and they are not supposed to call others for info. When ut starts for me I will record them and file complaint I wish I knew then what I now know

by janice brown From Lakeland, FL on December 18, 2008

Very rude.. not willing to work with people. I made arrangements, borrowed money to send 2 pymnts with an understanding that it would stop foreclosure. they took the payments and sent me through foreclosure anyway.....single mother of four, working to stay afloat.

by Lynn From Royston, GA on December 16, 2008

Greentree would call me and say some really bad things to me. They had me in tears everyday. They tricked us into thinking they deferred our payment when they hadn't so when we did not send in a payment for the 2 months we was told not to because that is what the deferment was to take several payments off you while you get caught up during financial difficulties. Well after the 2 months of not sending payment as instructed a deputy showed up at my door one morning with foreclosure papers which my 2 small children had to witness and see me go all to pieces. The next day a man comes out, from Greentree, to inspect the property they were taking from us. He said some terrible things to me in front of my children. We got a letter from Greentree a week later saying we owed them 1 million dollars when our loan was for $59,000. We borrowed 59,00 but every year our loan increased so on the day they served foreclosure papers they said we owed $63,00. Then a week later we get that letter saying one million. My husband, 2 children and I ended up homeless in November and had no home for 3 months and this was during Christmas. Every night my children would cry saying they wanted to go home but they could not understand there was no more home. That is the worst Christmas my children and I have ever had. We celebrated Christmas at a friends house so they could at least have somewhere to open their few gifts family had given them. I can't even explain all the stress we went through with this company. They are sneaky, crooked and thieves. Beware, they will cheat you and humiliate you. We now rent a single wide trailer that is in horrible condition and had to sell most of our stuff just to survive the 3 months we had no place to live. How can people that are suppose to be humans and have hearts do this to other people. I could not work for a company like this. They stole our house from under us by tricking us. They would call me even before my payment was due. Isn't there laws to protect people from these kinds of things? We now don't have our own home because of their trickery. They even caused my husband to get in trouble at work because they kept calling him there. He was even threatened to be fired. He eventually ended up being laid off. So Greentree did not care that he had no job to pay them.

by mickey rooneo From Nashville, IL on December 07, 2008

by Mike From Prattville, AL on December 05, 2008

They are very rude. They call your work days before the payment is due. WORST finance company I have ever dealt with. I would take out a loan at a higher interest rate just to pay them off and be done with them.

by Anonymous From Cedar Creek, TX on December 05, 2008

I am sorry Greentree have treated you all so bad. I had cancer and had to deal with these people and others. So sick I had to stop working. I tried to work things out with these people, to no avail. I just went ahead and filed a ch.13 and kept everything to include my car that Toyota repo. I just was not going to deal with the rudeness. I let them know that my first name is Rude middle name is tacky, and my last name is Ms. Bitch. Now, bring it on. Just like they talked rude to me, I just talked rude, tacky and bitchy to them. I really enjoyed it. What they didn't know was I was in the process of filing a ch. 13 on their butts. I did just that and kept everything. I stop making payment until my ch. 13 was completed and used that money to pay my lawyers. I knew I had to be just as nasty as they were before my ch. 13 started because I knew I could not talk to them once I got the ball rolling. I really had a field day on them as well as Toyota. I still have my contract with GreenTree. I also let them know that I relly didn't need their trash and I really didn't care if they picked it up or not. I let them know that I have land paid for and I would pay cash for another home and move it on my land that's paid for. And I was being that Bitch with Chemo all over my body.

by Anonymous From Cedar Creek, TX on December 05, 2008

I am sorry Greentree have treated you all so bad. I had cancer and had to deal with these people and others. So sick I had to stop working. I tried to work things out with these people, to no avail. I just went ahead and filed a ch.13 and kept everything to include my car that Toyota repo. I just was not going to deal with the rudeness. I let them know that my first name is Rude middle name is tacky, and my last name is Ms. Bitch. Now, bring it on. Just like they talked rude to me, I just talked rude, tacky and bitchy to them. I really enjoyed it. What they didn't know was I was in the process of filing a ch. 13 on their butts. I did just that and kept everything. I stop making payment until my ch. 13 was completed and used that money to pay my lawyers. I knew I had to be just as nasty as they were before my ch. 13 started because I knew I could not talk to them once I got the ball rolling. I really had a field day on them as well as Toyota. I still have my contract with GreenTree. I also let them know that I relly didn't need their trash and I really didn't care if they picked it up or not. I let them know that I have land paid for and I would pay cash for another home and move it on my land that's paid for. And I was being that Bitch with Chemo all over my body.

by Anonymous From Cedar Creek, TX on December 05, 2008

I am sorry Greentree have treated you all so bad. I had cancer and had to deal with these people and others. So sick I had to stop working. I tried to work things out with these people, to no avail. I just went ahead and filed a ch.13 and kept everything to include my car that Toyota repo. I just was not going to deal with the rudeness. I let them know that my first name is Rude middle name is tacky, and my last name is Ms. Bitch. Now, bring it on. Just like they talked rude to me, I just talked rude, tacky and bitchy to them. I really enjoyed it. What they didn't know was I was in the process of filing a ch. 13 on their butts. I did just that and kept everything. I stop making payment until my ch. 13 was completed and used that money to pay my lawyers. I knew I had to be just as nasty as they were before my ch. 13 started because I knew I could not talk to them once I got the ball rolling. I really had a field day on them as well as Toyota. I still have my contract with GreenTree. I also let them know that I relly didn't need their trash and I really didn't care if they picked it up or not. I let them know that I have land paid for and I would pay cash for another home and move it on my land that's paid for. And I was being that Bitch with Chemo all over my body.

by Anonymous From Tallahassee, FL on December 01, 2008

Just horrible to deal with!

by Anonymous From Buffalo, NY on December 01, 2008

Worst company around- rued, insulting and insensitive.

by victim of crooked, cheats From Gibson, LA on November 29, 2008

Terrible...my house had damage from Gustav...insurance company sent check to Greentree/myself....I contracted work to be done....they paid less than 1/2 down, won't pay balance to contractore...one contractor is threatening to place a lien on my house/property for non payment..They are keeping the insurance money from all of us and collecting interest....they are ripoffs.....

by erma blackwelll From Augusta, GA on November 27, 2008

Ms.west have work with me real good she has been alot of help

by EF From Ellisville, MS on November 27, 2008

Do not deal with GreenTree. They are ripoff artists who prey on the innocent. As for those who defend them, keep dealing with them. You will find out how things really work. I am waiting to see them go belly up. Hopefully, we can stop any bailout process. I will start a one man campaign to stop any such process. Nothing would make me happier than to see all their representatives in the welfare line. Their demise would be an excuse for a natiowide celebration. Good luck to all of you. I pray for the day my loan is paid off and my association with GreenTree is ended.

by Anonymous From Hamilton, MS on November 25, 2008

by California Lady From Sacramento, CA on November 20, 2008

My home equity loan was just transfered to Greentree from Bank of America. Good standing with no late payments. I received only notification from Greentree, not a payment statement. I spent over an hour trying to get a payment statement, with one rude person after another. How does one ever get this loan out of their clutches???

by Anonymous From Stockton, CA on November 20, 2008

by Missy From Dalton, GA on November 19, 2008

Hate this company. We are about to lose our double-wide, but it is on our own land, so I don't know how that works. Mr.Ward is the person we deal with. Heard there was a class-action law suit against them now?

by sherry From Lincolnton, NC on November 18, 2008

christina kennedy isn't allowed to call us anymore. her boss heard her yelling at us and shes the greentree employee!! They're all talk

by Anonymous From Grove Hill, AL on November 18, 2008

by Dom From Sumter, SC on November 15, 2008

I am a witness to all of this Greentree is one of the most rudest companies to deal with. They call your house on holidays and even on sunday nights and everytime they call they have nasty attitudes. When i bought my home from them 7 years ago it was only 50,000 but 7 years later they sent a letter saying I still owed 56,000. Something needs to be done about this company. I think it is just down right disrespectful, mean and hateful.

by Anonymous From Seymour, IN on November 14, 2008

Oh my god thought i was the only one who had to deal with them calling neighbors and telling you how worthless you are because you are behind 30 days and they wont work with ya!their tactics are unbearable to deal with

by MICHELE HAYES From Simi Valley, CA on November 13, 2008

WILL NOT TALK TO YOU, WON'T HELP YOU OUT AT ALL. AND NOT VERY NICE VERBALLY ON THE PHONE.

by Anonymous From Milford, MI on November 11, 2008

by Karen Gaumer From Tampa, FL on November 11, 2008

This company uses our company's telephone number on their automated messages to their customers and when they attempt to return the call it comes to us, On Assignment. I fear this may be a tactic to keep them from actually responding so they can say they are not following through on their attempts to contact. My boss says he's tried to get them to change it but they did not. If there is anyont that can help me I would appreciate it. The folks that call me sound so desperate and I'd hate for them to get taken advantage of but I would also like to no longer get several wrong numbers a day from Greentree customers. How do I get them to stop? Karen Gaumer On Assignment.com 813-514-8590

by Donna Thorp From Peebles, OH on November 11, 2008

by Anonymous From Tecumseh, OK on November 11, 2008

If the government is going to bail out mortgage companies so that people can keep their half a million dollar homes, and making those of us who can only afford mobile homes to live in pay for it through taxing, I am of a mind to let them have my house back and start over.

by T. D. From Hartshorne, OK on November 10, 2008

I do not have a loan through this company (thank god!), but my in-laws do. My wife's dad works for the US Gov't and is in S. Korea. Instead of trying to contact him, they call my wife (she's given them all of his contact info), who has had medical problems in the past and was hateful with her. I even listed to a voice mail that a guy named Nathan left her. It made me mad. I called him and I jumped right down his throat, basically told him I would hunt him down and pound on him. It worked. They were told by my in-laws that she is NOT to be contacted. This was a year ago. They are now calling my wife again, who is now pregnant. They left another hateful message. They are harassing my wife, whose name is not even on the loan. I will talk to a lawyer this week about this, they have p***ed me off for the last time by harassing her.

by Steve Wilkerson From Greeneville, TN on November 08, 2008

by JIM From Tampa, FL on November 08, 2008

Motherfucking deadbeats. Pay your fucking bill!!!

by Anonymous From Cedar Springs, MI on October 29, 2008

by Anonymous From Millport, AL on October 29, 2008

by Anonymous From The Colony, TX on October 28, 2008

My original mortgage company sold my mortgage off to Greentree. Neither the old company nor Greentree bother to send me any kind of notice about the sell of my account. I had to find out when I tried to make my payment and the old company would not accept it. All they would do was give me a phone number to call, no account number, contact person or anything. It took me until a day or two to get in touch with someone at Greentree who could help me and by that time my payment was late. I had to explain everything to the rep and never got anything in the way of an apology for their negligence, just an attitude that I was negligent for not making the payment on time. I had been letting my brother and his family live in the house and I was living elsewhere, and they were responsible for making the payments. My brother's wife "forgot" to make the payment for one or two months in a row and then left him, leaving my brother and I to try to catch up the payments as best we could. I have been making at least one payment every month and have made two payments a month on three different occasions. The last payment I made, something went wrong at the bank and my payment was marked NSF. I got a phone call, at work, from a case manager to let me know, aka. demand an immediate payment that day, before I was even sent notice from the bank. This put the account 49 days past due. I tried to tell her that I should have the money to make up the missed payment and the currently due payment by the end of the week, but this was not good enough. I was given an additional two days to come up with the money. She said that if I didnt have the money by the end of the business day on the upcoming Wed., She called me on a Monday, the she was sending someone out to the house on Thursday to inspect the house and lock out the doors. She hasn't even sent me a notice of default yet!!! I have tried but there is no way I can get the money in two days. None of my family have it to spare and I dont make enough to qualify for a quick loan. I was already living hand to mouth and paycheck to paycheck when all of this started. In the past 6 months since Greentree has taken over my account, I have been told that I was a deadbeat, yelled at that I couldn't just live someplace for free, and threatened that they would have someone come into my house and remove me and my things forcibly if necessary. The have no compassion, no regard for human decency, and just generally don't seem to care about anyone. I know that they have a business to run and that I owe them the money, but that doesn't give them permission to be ugly and rude.

by Nicky From La Porte, IN on October 24, 2008

We bought a stick built home 14 yrs ago, 8 yrs ago we had some hardship and had to get a remodeling loan through Greentree with a 12% interest rate, we owe more after 8yrs then we borrowed. Yes they are rude and not willing to work with you. I also hope they go belly up

by Sheila Shamily From Eutaw, AL on October 14, 2008

Greentree sends me a statment and its reads this is not a bill total due 0. they talk to very nasty. instead of calling you and have your number they call all over the sate putting your business in the street. When you file and insurance claim they would not pay, i did not receive all the money to fix my home so why am i paying insurance and can't get it to fix the home. they kept the money. they are just down right wrong they add fees to your loan that you know nothing about.

by bobbi nutt From Bastrop, TX on October 12, 2008

we are also victims of green tree. They are now forclosing on us as well.I have a child with downs and 3 boys lucily my oldest daughter joined the navy and has a place but, we do not.We have had threat,name calling,calling all the time,and they even changed how there number and name was coming up.BUT THE WORST THING THEY DID WAS THEY WENT TO MY NEIGHBOORS EACH ONE AT A TIME.TRY HAVING YOUR NEIGHBOORS COMING TO YOUR DOOR CONSURNED.IT WAS EMBARRISING.my husband is a truck driver and is trying to get down here but, it's not that easy.so who helps the helpless anymore. GREENTREE IS HEARTLESS!!!

by jessie owens From Lumberton, NC on October 11, 2008

greentree does not work with you when it comes to you having financial problems

by Lives in Wittmann, az From Wittmann, AZ on September 27, 2008

Hello, I'm here to tell you about my nightmare. It began earlier this year, when I began having financial problems. I was finding it harder and harder to make my payments on time. Suzie ( from GreenTree ) called at least 50 times a day, she wouldn't listen, she would only yell. I became ill and I had to spend a week in the hospital. I was out of the hospital for only 1 day, when two men came to my door saying they were here to repo my home. I had no knowledge of this. I gave them my number, but they never contacted me again...until today....In the meantime, I dealt with Mr. Steve Moreno. I worked out a payment plan to keep my home. All was well....until today....These two men came back to my home and advised me that they had bought it and they were now title holders of the mobile home. I laughed at them and said good, because the new owner wants it off the property!! I sold my land and I'm moving out. I'll never deal with Green Tree again. I can't wait for this company to go under like all the major banks. I hope no one bails them out. I wish someone would start a law suit against them. I'd love to join in.

by larry marsh From Garland, TX on September 21, 2008

purchased mobile home in 1998 i got 1 month and half behind in payments and they just picked up this trailer sept 17 these people are the worst people i have ever did businee with they r rude threatening disrespectful and u never r current on payment there alwals hidden fees somewhere i would like some help on trying to do something about this gestapo

by Anonymous From Saint Helena Island, SC on September 17, 2008

I WANTED TO DO MY BEST TO TRY AND BE REASONABLE AND TALK ABOUT A PAYMENT PLAN OR LEAST GIVIVG ME SOMETIME TO GET HELP OIR EVEN TRY TO REFINANCE THE LOAN IT SEEM THE WANT THE HOUSE MORE THAN THEY WANT TO BE REASONABLE. I GET PHONE FROM THE NASTY PEOPLE THEY HAVE THIER. I JUST DON'T UNDERSTAND YEA I'M NOT MY MOTHER BUT I'M HER CHILD AND I WANT HER HOME.

by anonymous From Clinton, NC on September 16, 2008

It is a damn rip off. look into the light.

by STEPHANIE DAVIS From Garyville, LA on September 13, 2008

by lois From Tuscaloosa, AL on September 10, 2008

i agree with you all, greentree is nothing but a asshold company,and they do take your money.. iam trying to get a mortgage statement. they want even send it.. like they hiding somthing.. they really suck

by Anonymous From Cedar Hill, TN on September 09, 2008

by New Customer From Whiteland, IN on September 06, 2008

I have heard horrible things about Greentree on the Dave Ramsey show. Then the loan on a home we own, but do not live in, which was financed with a great company, was bought out by Greentree. They did not even notify us until after the payment was due. I usually pay two weeks before the payment is due. The check did not clear, so I contacted them. They told me to stop payment on the check and send another one. I did this, then they tried to charge me a late fee. I fought it and they removed it. I will not tolerate harrassment from these folks. I am a certified financial counselor!

by JOHN PAUL From Saint Paul, MN on September 03, 2008

JOIN US FOR TAKEN GREEN TREE TO COURT FOR HARASSMENT AND THREATEN AND I AM ALSO GOING AFTER JASON,AND JOHN,AND CATHY FOR THREATEN GET INTO TOUCH LAWYER DANIEL HARRIS HE IS HANDLE THE CASE

by JOHNNIE ADAMS From Elloree, SC on August 26, 2008

THEY REFUSE TO WORK WITH ME AND IT WASN'T EVEN MY FAULT.

by Eve From Fayetteville, NC on August 25, 2008

contact the lawyer at lawyers.com/danielharris for harrement aganist green tree

by Anonymous From Midway, TN on August 21, 2008

our payment was suppose to be 456.00 monthly they raised it to 820.00 a month because they said we owed for the previous owners late and legal fees!

by Anonymous From Auburn, KY on August 18, 2008

Harrassment and evil

by Patricia Dorsey Miller From Ridgeland, SC on August 13, 2008

there employee call your home and would not work with you if you don't answer them the way they feel you should, when families have paid on there home for ten years and more, and have no help when they have a few bad months.Rude is by pass the workers in south carolina. we need someone to look in to greentree, we need our state leader to stop leander like greentree. then want you to pay what they could get for the home, then why not work with the families to save there home. it's like the employees what to hurt families because they can do it. i have a handicap child that is in there home with me and four handicap children of hers, i will be on the street mr simmions of the south carolina office monday 08/16/08 and i had until the 10th of august to answer there lawyer, and all months long we was being treaten by there employees, that we will be sit out. well what happen to the legal way it to be done? not call when you know a family is trying treating them.

by Donna Taulbee From Mesquite, TX on August 09, 2008

Refuses to work with you.

by Anonymous From Adamsville, AL on August 06, 2008

by Tammie Timmons From Cross City, FL on August 02, 2008

by Diana Payne From Clarksville, TN on July 30, 2008

They are rude, don't care about your health, job, or situation. They belittle you and threaten you to the point you end up at the hospital or doctors with chest pain which only adds to your bills. I have tried not responding because it only becomes a yelling match with them doing all the talking and I tried to block the calls to my home phone and they just use another number with a whole different area code. I don't have the money to sue them for my medical bills caused by their calls and now they want to foreclose instead of excepting what I can do and when I can do it. working with you to them is out of the question and they think they are helping you. Thanks

by Selena Lemon From Jacksonville, FL on July 30, 2008

Their customer service reps in collections will just belittle you when you already know what's going on, if you try to work out a plan there's always something else that hey have to say with smart comments. Sometimes you feel as tho you doubt your own self by the way they talk to you.

by kathy hensley From Little Rock, AR on July 29, 2008

they will call me 3-5 times a day & even on weekends when the payment is a day late. this all started when i got my own insurance to try to save money. now they tell me it's been behind since Nov 2007 but they didn't tell me that until April 2008. i don't understand why they'd wait so long to tell someone their account was past due. Thanks

by M.J From Joshua, TX on July 29, 2008

We purchased our mobile home in 1997 and at that time it was with Green Tree. My husband was in the military and had retired so we fell behind on payments which were never more then a few days late. We had our land and home on separate loans and were contacted by Conseco. We met with a Benjamin Henry who told us he could refinance our home and combine our land and home to bring down the payment. We did this and at the time I had told him I was so happy to get away from Green Tree and he smiled and said yes we hear a lot of complaints about them. This is when the real nightmare started. We did not realize that Conseco and Green Tree were in the same bed together. We started getting harassed and finally went bankrupt and even the lawyer told us at that time he had many complaints about this company. We were eventually put back with Green Tree when Conseco went bankrupt. We were able to pay off our chapter 13 early and felt god about it. Once Green Tree found out they started calling us about our home owners insurance and wanted us to prove we had it. We had this information faxed at least 4 times and finally I called them after seeing many complaint on different web sites about this happening to others. I told the lady then that yes I knew most of their customers felt helpless and under stress but I was not one of them and I would call a lawyer and that ended it for me. My best advice for anyone dealing with this company is to try and send all payments through certified mail. I used to get the late fees added and had to pay them but for almost 2 years since I started sending payments certified I have had no late payments. Funny how I had sent payments for all the years on the same day (except a couple months when I admit I fell behind). I have just checked my credit report and see two reports where Green Tree shows I have automobile loans??? I have never took a loan out for an auto with them and another thing is Comseco no longer shows up on my credit report. Has anyone else had this problem?. I plan on contacting someone about this but who? I do not want to talk to Green Tree because they are leaving me alone for now and things are fine for 2 years now with my house payments and I do not want them to find a reason to harass me anymore. Any advice would be appreciated. I have tried getting things they had put on my credit report in the past removed but was unsuccessful. Thanks and I wish all of you well in the future with your dealings with them in the future. I just hope something can be done to stop their fear tactics soon.

by Anonymous From Stow, OH on July 28, 2008

by Anonymous From Stow, OH on July 28, 2008

they are rude and unwilling to work with anyone. I had a manager tell me to shut up, he was talking.

by Anonymous From Baldwin, GA on July 22, 2008

they are rude call and theeatin us consantly they call friends and family and dicuss our finances with them when they have no right to they tell us we owe one amount and then tell us a higher amount the next day they are very unprofessinal

by Anonymous From Union Springs, AL on July 21, 2008

I realize I have not kept up with payments like I should, but when I have spoken to people at GreenTree they did scare tactics on me and now I'm not wanting to contact them even though I know I should.....

by d From Lumberton, NC on July 19, 2008

this mean woman CATHY was so rude asking where's her money not the company but hers. my payment wasn't even due yet so i knew they was desperate for money to pay off their lawsuit debt they owe of 22 million. she said she'll call the law and get her trailer not the company but hers. what an arrogant lil punk she's not getting it nad green tree will once and for all will no longer exist because it won't be long before what they do to people catch up to them.

by Anonymous From Columbia, SC on July 17, 2008

My account has just been transferred to Green Tree from Option One. No direct contact with anyone with Green Tree

by MARY From Houston, TX on July 14, 2008

RICHARD KEEP THE FAITH CAUSE GOD SAY THAT ENOUGH IS ENOUGH SO GOD HAVE HIS HAND ON IT. THERE WILL BE NO MORE GREEN TREE WHEN GOD CLOSE THAT DOOR THAT DOOR WILL NEVER BE OPENING AGAIN. JUST TOUCH AND AGREE.

by Richard Fulton From Twentynine Palms, CA on July 11, 2008

Im in the Marine Corps I was stationed I Ga. I bought a Fleetwood using Greentree as my morgage company three years later I was ordered to Ca. at that time another family signed a 3rd party agreement to move the home to their land, live in and make payments for the home. Four years go by never a late payment Feb 08 the family living in the home does not make the payment around the middle of March the home is picked up. I nor my wife was never informed. Feb 28 I was in Iraq I was injured and sent home, just in time for all of this. Greentree said they sent notice to the home, that location was never my or my wifes address. We put a change of address in to the Post Office when we moved. I just sent myself a letter to my old address in Ga. do you belive it came to my home in Ca. So why was I not contacted by Greentree to take care of the situation. Now I contacted Greentree to get more information on the home because when I first talked to them they said they had no idea where the house was and would let me know what was going on jump forward 2 months talked to Greentree only to find out they sold the home and they say I owe $14,000 but would settle for around $6,000. When were they going to let me know my home was picked up?

by Richard Fulton From Twentynine Palms, CA on July 11, 2008

Im in the Marine Corps I was stationed I Ga. I bought a Fleetwood using Greentree as my morgage company three years later I was ordered to Ca. at that time another family signed a 3rd party agreement to move the home to their land, live in and make payments for the home. Four years go by never a late payment Feb 08 the family living in the home does not make the payment around the middle of March the home is picked up. I nor my wife was never informed. Feb 28 I was in Iraq I was injured and sent home, just in time for all of this. Greentree said they sent notice to the home, that location was never my or my wifes address. We put a change of address in to the Post Office when we moved. I just sent myself a letter to my old address in Ga. do you belive it came to my home in Ca. So why was I not contacted by Greentree to take care of the situation. Now I contacted Greentree to get more information on the home because when I first talked to them they said they had no idea where the house was and would let me know what was going on jump forward 2 months talked to Greentree only to find out they sold the home and they say I owe $14,000 but would settle for around $6,000. When were they going to let me know my home was picked up?

by Anonymous From Clarkston, MI on July 06, 2008

not willing to work with or help you in anyway and just call you 20 times a day i only wish with the economy the way it is they would help people out then we will be happy and they will as well because they will still get there money.

by FED UP From Adamsville, AL on June 21, 2008

These people have harrassed us to no end. They have called my mother a hillbilly. Someone named "John" told me that they were federal and could do anything they wanted. The lastest is a guy named "Adam Hill" who called my neighbors and told them we were six months behind on our mortgage. Our neighbors are not a contact on our loan. They have no right to give out any personal information about us. They have no right to look in the white pages and see who our neighbors are and contact them. I am going to take legal action against them. We all need to band together with each of our complaints to STOP them dead in their tracks. We need to find someone who is willing to take on this job.

by WORKING MOTHER From Frisco City, AL on June 03, 2008

I think Greentree (Conseco) -- ALL THE SAME IN MY BOOK ---is the sorriest company that has ever been issued a dang business license. These people are rude. They are liars. You cannot talk to anyone that you need to. They do not want to help you. I am a single mother of 3 kids. I have one in college now and one still in high school. I co-signed with my (so-called) father (bad to say but true) to get this double wide and he walked out a month later so I have had to pay for it. I took it, and started trying to pay for it. I went through 4 surgeries back to back in 2 months time. I was not able to work. We went through two hurricanes which was disaster to the area twice and they did not want to help. I have tried to get his name removed. I was promised I could refinance and then told I could not because my credit was no good. I had worse credit when they let me sign that I do now. In 2006, I had a family member that had congestive heart failure at 31. We were trying to help him, still out of all the sicknesses and hard times no help from Green Tree. I know it is my obligation to pay for this but the least they could do is refinance or get his name off. If I am one day late, they are calling and have no gumption about releasing my information to anyone. I had the heart patient in the house with me and he already thought he was a burden because I have it so rough and they called and give him all my information. I hate this company. I recommend NEVER using them. They are sorry!!!!!

by ba mcdowell From Georgetown, SC on June 01, 2008

these people taking up for green tree are idiots as of june 8 my mother will be homeless as of june 8 they have 30 mins to remove the home or i will move it for them D9 Bulldozer sitting and waiting green tree refused to work with my mom whom like a lot of otheres tried to deal with them my father passing away and herself ending up in the hospital they do not care they are out for the all mighty buck ......i plan push the house out into the main road out there let them pick up the mess ..... fuck green tree

by i hate green tree From Lumberton, NC on May 30, 2008

to all the people that was robbed by green tree i have a website for ya'll to go on and let you know what they can't do to ya'll and if they disobey it take action on them don't be scared anymore of them. they suspose to follow a federal guideline called the national code of mortgage company servicing. here's the website www.realtytimes.com/rtpages/20031124_code.htm now they can't scare you about foreclosures because u know the guidelines i hope this helps ya'll out

by Anonymous From Concrete, WA on May 12, 2008

I had no problems with my mortgage company until Greentree bought my mortgage. They have been rude and come off as just waiting to have a reason to try and grab your house. If you have a problem don't count on them working with you. They just want every penny NOW or you are getting kicked out.

by Tim From Shreve, OH on May 06, 2008

Green tree is by far the worst company I have ever delt with.They break the law daily,stealing your money,threating you and are just plain rude.I owed 95000 on my loan missed one payment and now they say I owe them 105,000. I about had it with them. In fact I'm about to start a website to get everyone to join to fight back against them,will post the address soon.

by Michelle From Milledgeville, GA on May 05, 2008

I have a mobile home with greentree and yes they are a terrible company to have a mortgage with. I have had them call me before and try to make threats and I would threaten them also. They would tell me that they will take the home I would tell them to come and get it, that they would be doing me a favor. Instead of them thinking that they are scaring me, I would have them mad at me because no one is not going to talk to me any kind of way and especially when I payment were only like a week late.

by susan From Hope Mills, NC on May 03, 2008

IM HERE TO LET YA KNOW THAT WHEN THEY ASK FOR YA MONEY THEY REALLY PUTTING THAT MONEY IN THEIR OWN POCKETS NOT ONLY ROBBING YOU BUT ROBBING THEIR OWN COMPANY ESPECIALLY JASON ERIN SONYA DAVIS MANNY AND NICOLE. THEY SAID THEY WANT THEIR MONEY WHICH MEANS THEY WANT YOUR MONEY IN THEIR POCKETS THEN SAYING OH I MEANT WE INVEST IN GREEN TREE THATS HOW I CAUGHT THEM IN A LIE. THIS IS A WARNING IF YOU ARE AHEAD IN PAYMENTS AND THEY ASKING FOR MONEY THATS THE REASON WHY SO THEY CAN PUT YOUR MONEY IN THEIR POCKETS BUT SOONER THAN LATER GREEN TREE WILL CLOSE DOWN AND I WON'T FEEL SORRY FOR THEM.

by MICHELLE BOSLEY From Deming, NM on May 02, 2008

by Anonymous From Bay Springs, MS on April 29, 2008

by Anonymous From Sun Valley, NV on April 29, 2008

They will work with you for about two minutes then they become nasty and threaten you-they will also tell you one thing and then do the exact opposite-like serve eviction papers!

by Anonymous From Bell, FL on April 18, 2008

by anonymous From San Jose, CA on April 18, 2008

I'm going through hell with this company ,don't recommend it to anyone.

by JUANITA JOHNSON From Munising, MI on April 16, 2008

we tried to work them, morgage solutions tried to work with them. We had a bad year that nobody would understand

by ROBBED BY GREEN TREE From Saint Paul, MN on April 14, 2008

WHAT GOES AROUND COMES AROUND AND TO STANLEY FROM ALABAMA THAT DAY IS HERE NOW.

by Anonymous From New Bern, NC on April 12, 2008

I do feel that they are blood sucking leeches. no matter what troubles you are going through they do not care. but one day it is going to come their way and they are going to be like why did't I help the divorced single mother with three kids.

by stanley From Tuscaloosa, AL on April 11, 2008

I only wish there was something we could about these people. I got a loan with greentree in 1995 at $42,000. Ihave to date paid them $71,859 ii intrest along. They wont give us a print out of how our payments are applied. They call my job, mother,friends,neihbors anyone they can contact to harrass us.They said they would call cps if we lost the house because our children would be homeless. These people are heartless. I pray that someone can stop them soon.

by stanley From Tuscaloosa, AL on April 11, 2008

I only wish there was something we could about these people. I got a loan with greentree in 1995 at $42,000. Ihave to date paid them $71,859 ii intrest along. They wont give us a print out of how our payments are applied. They call my job, mother,friends,neihbors anyone they can contact to harrass us.They said they would call cps if we lost the house because our children would be homeless. These people are heartless. I pray that someone can stop them soon.

by victim of green tree From Orlando, FL on April 09, 2008

what go around come around.you all is walking on sinking sand.the FBI is getting involve

by going down From Raleigh, NC on April 07, 2008

GREEN TREE IS GOING DOWN WHERE IT BELONG ALONG WITH JASON,DEBBIE, JOHN,TONYA.WILL REAP WHAT YOU SOW.

by Anti Green Tree From Fairmont, NC on April 07, 2008

Green Tree is going down. They need money because they are in trouble. They are so desperate for money that they said i missed Oct of 07 payment and this is April of 08. Im ahead on payments and still harass me. Get in contact with the Attorney General and FBI and close Green Tree down once and for all.

by gail From Chesapeake, VA on April 04, 2008

My sister received a harrasing phone call from them because her daughter was late with her payment. Later that night she got a phone call saying the trailer would be moved that night. To find out the next day that her daughter was only a month behind in her payment and the trailor was never moved. I have too question Greentree myself, why on earth would they give a loan to a 22 year old who doesn't have a job or built up credit for that matter. Some one really does need too look into the company

by trish From Homestead, IA on April 02, 2008

greentree ripoff company. my husband and i financed a mobile home 9 years ago through greentree. after three months, my husband accepted a job in iowa. we hired a lawyer and had the home transferred to a friend. we were told by the lawyer and lot we got our home from that once signed and notorized, all transfer was legal and done. now, 7 years later, the friend we transferred the home to has died, and greentree auctioned off the home, without our knowledge, and placed a $21,000.00 debt on our credit. we are told that now the debt is ours, and to settle we must go to texas to hire a lawyer in texas, but since they would keep us in court for years we had better just pay. they will never see a penny...

by bb From Battletown, KY on April 01, 2008

GREEN TREE IS A PREDATORY LENDER..THE PARENT COMPANY IS..FORTRESS INVESTMENT GROUP.CONTACT YOUR ATTORNEY GENERAL AND/OR LOCAL FBI.SEND GREEN TREE A CERTIFIED LETTER ASKING FOR A DETAILED DISCRIPTION OF PAYMENT HISTORY SHOWING WHERE ALL PMTS HAVE BEEN APPLIED.

by green tree hater From Lumberton, NC on March 29, 2008

green tree is a joke they are like leeches they suck you out dry. to all the people that defend what green tree do i hope you go through some serious financial problems that a company will harrass you for money to see how that feel.

by anonymous From Lumberton, NC on March 28, 2008

stay far away from green tree they are a rip off. let's all join together and call the attorney general.

by a very pissed off women From Baldwin, GA on March 27, 2008

they harrass us. have people calling saying they are cooming to secure the place and all and think we dontl study up on our rights as a home owener. i know mine in the state of ga. they call everyone they can and talk about our business to them. thats against the law right there. we've had our hard times with them but always get caught up . they are ride and won't work with you and are mean hateful people. i know one ething if we had it to do all over again we whould not deal with greentree. they call all hrs of the day and night. say they are going to forclose on us and we are not even two mos behind. they suck . i hate this company. i think all thier workers were tolet trained at gun point. they are all rude asses. i only hope if we lose our home they shove it up thier asses and choke on it.

by Anonymous From Dublin, GA on March 26, 2008

I agree with all of the comments above. My husband purchased a single wide mobile home ten years ago using Green Tree AKA LOAN SHARKS to fiance the home. Fortunately, he only financed it for ten years. The original contract should have matured about 5 months ago. However, we were told that the last payment would be 3 months later than we originally anticipated. According to Gree Tree, we extended the payments 3 or 4 months. However, I only recall one extension and I have the paperwork from that extension. The other extensions apparently appeared out of no where. In short, we paid 4 additional months worth of payments and then receive one whopper of a final bill. I inquired about the $1,550.00 charges on the last statement. I was told it was for legal fees. I am not arguing that my husband always paid on time in his bachelor years. I expected some legal charges. The reason I have a problem with the charges is because approximately four years ago our charges were added to our statement. We were paying an additional 100 to 150 dollars a month. I inquired as to where the charges were stemming from. I was told that they were breaking up the legal charges over a period of months in order to keep us from having a large payment due at the end. Well guess what . . . we still ended up having a large payment at the end. Please wait. . . it gets better. Again, according to the loan sharks the large sum due was from what you ask? Yes, legal fees. Against my husband's wishes I paid the large sum supposedly due to the loan sharks. I just wanted to be done with them. I was told that we would recieve the title within 30 days (I thought about calling them numerous times a day rudley asking where the title was, just for a little payback.) Anyways, I felt as though 1,000 pounds had been lifted off of me. All I could think about was not having to deal with them anymore. Not so quick . . . 2 weeks passed by. I am content thinking any day now we would recieve the title to the mobile home. WRONG! Instead of a title, I receive a phone call stating we owe an additional $800. Now, I am a sensible woman. I work for my money just like the next person. I would classify myself as a calm, respectful individual. However, upon hearing this I flew hot. I snapped and let them have a piece of my mind. I told them I wanted all documents supporting any additional charges that had been added to the account. In addition, I wanted back up itemizing the last excessively high charges. In essence, according to them our last payment should have been somewhere around $2,200.00. I had customer service fax the payoff so I would have it on paper. I sent the payoff AGAIN but this time I made sure they stated on the paper it was the payoff. I copied everything, had everything notarized, and certified. If it could be done I had it done. The following day we receive a default notice. A couple of days later I call and they state that the home loan has been paid in full. Actually the recording congratulated us (how nice). Last week, we get a letter stating that they are happy to comply with our request for backup (keep in mind this was over 1 month now). The letter says the charges I questioned were removed. So where is my refund? I was told it would come with the title within 30 days. It still gets better. . . we received a call last night that we are past due and need to make a payment to keep from foreclosure. I am at the absolute end of my rope with these people. We are in the process of building a home. The mobile home was a temporary fix. It will soon be rental property, if they do not forclose (ha). I have tried to be patient but have gotten nowhere. I have an appointment with my attorney next week to discuss any legal action that we may be entitled to. It may not do any good, but at this point I am willing to try anything. It just disgusts me to know that they are getting away with there illegal practices. To hear their employees act as though they don't know what all the consumers are talking about. I hope each and every person that is employed by Green Tree reaps the torment 1000 times worse than what they have inflicted upon others. I am not saying one should not pay their bills. I am saying that everyone deserves respect. I am saying that no one deserves to be ripped off which is exactly what this company is doing. Their employees talk to consumers as though they are nothing more than poor, dumb trailer trash. I encourage any unfortunate soul that still has to do business with the loan sharks to invest in a phone recorder. Tape ALL conversations with Green Tree. If they become the least bit rude, harrassing, or anything that seems out of line, make sure you record it. Document everytime you talk with them. If you make an agreement, make them fax it to you so that you have it in writing. Keep excellent records. Protect yourself from these predators. I know I have been very long winded, but I had to vent my frustrations to someone that understands what I have been going through. Any current, former, employee that would like to dispute my allegations, go ahead. If it makes you feel better to take up for a company that doesn't care about you, a company that would just as soon throw your butt out the door as look at you, fine. You know as well as I do what type of business practices are going on in that place. It is all about a bonus. Who can keep up the collections and earn that big bonus. Whatever it takes to get that money be it legal or illegal. Apparently, Green Tree is untouchable. I find it hard to believe that 1,000s of consumers that all have the same story are lying. Especially when I know former employees that will back up everything I am saying. And no, they are not disgruntled employees that were fired. They are intelligent human beings that quit because of the heartless cruelty being exhibited in this loan shark company.

by FRAUD From Indianapolis, IN on March 26, 2008

They posted a fraudulent report to all 3 credit bureaus state we had included them in a bankruptcy. We never had a loan with them. OR was it because Greenpoint Credit posted a foreclosure on us with all 3 agencies--a lie because we had given up the home in bankruptcy. Both these were on our reports same time--just a little bit different info.Year later I find I can sue them for this--and I will.

by Disgusted From Manchester, OH on March 26, 2008

We decided to give up our manufactured home in bankruptcy--only ever 1 month behind--because of their harassment and everything else written in these comments.They will NOT work with you!

by Marcia L. Castro From Toledo, OH on March 25, 2008

These poeple are rude, have no sympathy for anyones financial situation. I told one of their customer service representatives. Do you know most americans are one paycheck away from being broke and homeless, do they pay you enough to keep you out of a predicament like that? I think not! I finally said SCREW YOU and let them repo my 10 year old home.They sent letters to my ex-husband, my employer,my sister and even called my next door neighbor. I am await disability income and living with my sister.I still have to get some things out of the house,but my son said get what you want and let them clean the mess.The electric off and so the sump pump won't work. By the time they find a buyer in Ohio where repos are out of sight, the basement will be distroyed and the house full of mold! Oh well, too bad and to sad for them. I plan to file bankruptcy as soon as I can get an appointment with Legal Aid.

by Anonymous From Siler City, NC on March 24, 2008

Greentree is absolutely the worst company in the world!

by Greentree Hater !! From Huntsville, TX on March 16, 2008

THis company has been nothing but the most unproffessional, lying, con artisit of a company. They are trying to charge legal fees from when they purchased my contrect from the previous lender. I explained I should not be responsible for their legal fees and I was hung up on. They have sent reps to my house and continuously harrassed everyone in my family! I have come to the decision to let them have this house back cause it will cost them more money in the long run to move this house and try to sell it !! They will never get another penny from me so if they want to spend all this money then let them !!!!! Sorry Losers !! They obviously have taken advantage of many people and it needs to stop !!!!!!!!! Everyone should just start calling them randomly and be mean to them like they are mean to us !!

by Stuck in a dead end situation !! From Mundelein, IL on March 13, 2008

I would never get another loan from this company. They are rude, harassing & do not work with their customers They will call you all hours of the day & night. They have no concern for the Federal Laws even after complaints have been filed with the FTC. STAY AWAY FROM THEM.

by Lillian From Harvest, AL on March 05, 2008

some of their employees are rude and short patient in helping or answering questions.

by b40 From Memphis, TN on March 03, 2008

Greentree sucks and will not work with you. They are so full of shit.

by Kenneth Horn From Mansfield, AR on February 29, 2008

Greentree are liars, cheats, crooks, if we were rich we wouldn't have to borrow from this type people ,but we aren't rich and thats why they can treat us this way. They take advantage of your financial situation and then treat ya like a dog. there are no protection from these predators. im thinking on just letting them repo my trailer and talking to attorney to force them to get it off my property,

by Heather From Barnardsville, NC on February 27, 2008

Turing to deal with Greentree is useless! They make it so you cant payoff your mobile home because of random fees and you never pay anything toward the principal.The people they hire to call and harass on the phone have no respect for you or your situation as well as your family, They once called my 12 year old daughter a liar! Maybe one day something will be done about finance companies ripping off the low income!

by Anonymous From Raleigh, NC on February 15, 2008

GREENTREE SUCKS THE BIG ONE THEY SHOULD ALL BURN IN HELL AND HAVE TO LIVE IN A MOBILE HOME THERE ALSO LET SATAN COLLECT THEIR PAYMENTS

by bb From Battletown, KY on February 05, 2008

check FBI investigations...mortgage fraud is running rampant thru subprime lenders...green tree has a lot of AKAs..but they are one of the giants..

by sharon stuglik From Elkhart, IN on February 03, 2008

they have been shifters from the beginning and now they have circumvented conventional foreclosure by using a cash clause to put someone out on the street!!!!

by Anonomous From Shawnee, OK on January 30, 2008

my mother has a home thru Greentree and they call her harassing leaving messages under false pretenses like saying they have already spoke with so and so and they are coming to do a lockout. and you then find out no such thing took place. and they are very unprofessional. i agree i think the attorney general needs to hear all these victims stories of torture they have been thru with this low class working environment

by Anonymous From Rapid City, SD on January 23, 2008

Greentree is a money grubbing machine that attacks people with checking accounts and skip helping people with no checking account. they need to help people with problems not grab their first buck. Don't care about your personal issues just when you get paid and everyone else that gets paid in your home, their managers will patronize you and treat you like your a complete idiot, like saying their isn't a money tree in your back yard and the treat that I will recommend further collections activity which means nothing but more calls it is a bunch of b.s. and I would never work for a company that can't respect everyone the same.

by Ben From Lexington, SC on January 20, 2008

I am a landlord and I invest in mobile homes all the time... every time I deal with green tree they are honest and professional. If you don't want your house taken in repossession, pay your bills!!!

by T.Y from Georgia From Mershon, GA on January 11, 2008

To the person that commented that Green tree is doing everything they should be....ARE YOU THAT DUMB? I guess you didn't read ALL the complaints against them? These people "greentree" are legalized loan sharks! Wake up lady

by Anonymous From Rock Falls, IL on January 09, 2008

STAY AWAY FROM GREENTREE THEY WILL BURN YOU

by Scott From Bangor, ME on December 31, 2007

Connected to the mob, I'm in stitches, too funny but it could be true. I get rude calls quite frequently from them, I ignore s much as I can. I know the laws in my state and they can't do much unless your 90 days out!

by Traci From Alamo, NV on December 26, 2007

Don't EVER finance a mobile home through this co. You will never see any equity and you will be STUCK for 30 years. I would NEVER buy another mobile home anyway...bad investment or NO investment. Green Tree. will talk to anyone to locate you, neighbors, relatives, your job, anyone they can link to you. Don't deal with them. You're better off renting..you don't have the repairs, high insurance, and as I said you are not getting anywhere anyway. It will end badly, u less you intend to live in a trailer for 30 years. Not many people do.

by angela From Shelby, NC on December 26, 2007

they are repossessing our home and wont take a minute to listen to your offers . do not deal with this company

by David From La Fayette, GA on December 19, 2007

Rudest people I have ever dealt with. I don't even owe them money. They foreclosed on a mobile home that I was renting a lot to. I was trying to get information about what they were going to do. They treated me like I was a piece of dirt. Well that didn't sit well with me. I am now in the process of having their mobile home removed from my place. Let them find out where it goes to I forgot. I also am going to take out a lien for 20,000. Let them deal with all the headaches of getting that off. Let's get one back for the honest hardworking everyday person. Yehaw

by tonya From Warner Robins, GA on December 11, 2007

customer service is horrible. i bet you they work for minimum wage which explains it all!

by susan From Cantonment, FL on December 07, 2007

Its so sad that these people are in the business dealing with the public. There is a right way and a wrong way to handle situations. I was in Cust Svc for 10 yrs and I had so pretty unsettling situations but I would never call anyone a deadbeat or that they were trying hard enough. I was told to sell my car and make my grown children move in with me to help me make my payments. I was made to feel belittled, like the scum of the earth. I know that I do not have a great payment history but I always catch up. These are the rudest and to see that people who have great credit with them get treated the same way is outrageous. I was toled by a supervisor that I have never done my best to make my payment that I was using the death of my grandchild as a convenient excuse. And that being a single parent was not an acceptable reason to fall behind that life happened to everyone. I told them to come and get this home if they wanted it that badly.

by victim of grentree From Buhl, AL on November 16, 2007

help

by deborah fore From Cincinnati, OH on October 25, 2007

there needs to be someone who can expose these crooks my late husband and i refinanced with Greentree bad mistake they sold out more times tan i can say i never knew who was going to be our finance company anyway my husband died`the deed stated the house went to me survivorship i continued to make payments until i called them to inquire about something by this time they were going by the name of ocwen i was told they could not speak to me i was not on the mortgage note bull that was a lie i told them the house went to me the deed was in my name they re fused to talk to me they foreclosed on the house after i stopped paying them after 26 years living there raising our children they made me leave i only hope one day they stand before god and have to give an account for the wrong they have done to innocent people

by Anonymous From Kingston, WA on October 17, 2007

I have not had any problems with Green Tree. I am in the industry as well and from what I can tell they are practicing well within regular industry standards. I simply think that it's stressful to be in repo or bankruptcy and perhaps you are taking it out on your mortgage servicer for doing their job. I would suggest taking a look at what brought you to the point where your home is being taken from you and work through that rather than bash Green Tree.

by Anonymous From Limestone, TN on October 09, 2007

they suck and everything said about them on this page is true they will try to trick you just to get more money and very very rude and mean

by washington state From Beaumont, CA on October 06, 2007

very mean to elderly, threatens and probably getting ready to filing bankruptcy since they act this way...now my parents are screwed.

by bheth From Lake Andes, SD on October 04, 2007

I know what everyone is going through, I have an 87 year old grandmother who went through Greentree to acquire a mobile home, after 9 years of on-time payments, her VA Benefits were cut, so she could not make the payment for a month. She told Greentree she would not be able to make the payments, Greentree proceeded to (without her knowledge), empty her bank account.

by Anonymous From Riverdale, GA on October 04, 2007

GreenTree customer service reps are very rude and I hate dealing with them!!!

by Anonymous From Walhalla, SC on September 28, 2007

very rude and won:t listen to anything you say.if late on payment charge you more interest after your interest is to be gone. some post to be principle left only owed 4700.00 0n it which part of that is interest on late charges.ran in to problems and they start repossession on it.

by Anonymous From Yuma, AZ on September 28, 2007

this company is the worst it raises your payments and say they are well with in their means and lies about what it is for then argues with you on the phone as if they are always right when you know their wrong they are really making our lives hell

by Anonymous From Fairburn, GA on September 25, 2007

this loan company is rude, unpleasant to deal with. stay away from this loan company.

by desperate From Lithia Springs, GA on September 18, 2007

I moved from MS (a rural area) to Lithia Springs near Atlanta for a new job in 1995. I looked at apts. but decided on a 1995 Fleet wood Double wide in a family park so my boys would have a more home-like environment. It was also near Sweetwater Creek Park. Marietta Homes talked me into a 30 yr. ARM, assuring me that I’d be able to sell the home if I moved. So, I naively signed a 30 year mortgage, not realizing that 12 years down the road, my payments would have mainly gone for interest, not against the principal. My note is $214.92 a month. $173.90 of that goes to interest, only $43.32 goes toward the principal. I had excellent credit, still do. I have tried to do the right thing - I have listed this home with two realtor's, called every manufactured home broker who will talk to me, ran ads on the internet and in Atlanta area newspapers, written literally hundreds of emails to every human service organization that I could find, written FEMA, written church charities, had my ex-neighbor post "FOR SALE" signs all over Lithia Springs, enlisted the help of the current neighbors and had the park's manager help me. Nothing has come from these efforts. I now live in another state. I am desperate to get rid of this home. Is there any advice you can give me or a contact to Green Tree? I called and got someone who has no authority whatsoever, only a customer service person. I wrote a personal letter to the CEO, and got a curt reply, rude, actually, from customer service. No one higher up will communicate with me.

by Anonymous From Grifton, NC on September 15, 2007

A BUNCH OF LOW DOWN DOGS

by Regina From Rustburg, VA on August 31, 2007

Greentree is the WORST and I mean the worst company that I have ever had to deal with. I was going thru bankruptcy and was told that I did not have to reaffirm my contract and as long as I continued to make my payments I could remain as long as I wanted.....WELL THAT WAS INCORRECT!!! They have taken my money and even wanted more money and now they have the nerve to send me a letter informing me that I need to move. Yes move after they have received all of money and they will not refund my money to me. I will never deal with this company again even after my bankruptcy is completed. I just don't understand how I can live somewhere for almost 7 years and not be late on payments and then be advised after I inquired to make sure I was getting the correct that I could remain in the home as long as payments are made. Sure they will ACCEPT my payments but then they want to put you out on the streets. To say the least I am highly disappointed. I work for a very large company that services millions and I am passing the word around aggressively for those I know to NOT deal with Greentree. Please if you need to purchase a home or looking for financing DO NOT deal with Greentree. You will regret it. I normally don't file complaints but I must in this case because there service and how they handled my situation was not called for. PROCEED TO DEAL WITH GREENTREE WITH CAUTION!!!!

by ed From Shiner, TX on August 31, 2007

Greentree won't refinance a loan regardless of your situation

by James From Chicago, IL on August 09, 2007

I have tried several times to see if I could get them to help me with restructuring my loan, they do nothing but pass the buck from one agent to another. They told me they would be changing the company name from Greentree to Conseco, then after they did that they went back to Greentree and some how added another loan onto my credit score from Conseco! I have but one mortgage from them but on my credit score it appears as though I have two from separate companies? Stay very far away from this company!

by Anonymous From Ballston Spa, NY on July 16, 2007

It is a big scam , all they do is charge a high interest rate, your monthly amount of the loan goes to all interest and none to the principal. Something really needs to be done about them. I urge everyone to contact the Attorney General, maybe something can be done. I have been in this for a long time and I have had enough.

by Anonymous From Ballston Spa, NY on July 16, 2007

It is a big scam , all they do is charge a high interest rate, your monthly amount of the loan goes to all interest and none to the principal. Something really needs to be done about them. I urge everyone to contact the Attorney General, maybe something can be done. I have been in this for a long time and I have had enough.

by Anonymous From Schoolcraft, MI on May 30, 2007

i have tried several times to refinance my home with Greentree but they will not even listen they only say you have to pay by this date or we cant help you.

by Anonymous From Versailles, OH on May 18, 2007

They have discussed my situation, social security #,they called my daughter vulgar names,called a person of same name different address and discussed my situation with them,continue to call his cell phone even after he requested several time for them to stop, harassed several neighbors and family members even after they were asked to stop, threatened to have the locks changed on the house,told us that we would be under constant watch, continued to call place of employment after being told to stop by the employer, called as early as 06:30am and as late as 11:30pm.

by Robin Jones From Hartley, TX on April 18, 2007

They are very rude and have normal people call you saying they are the moving company to move my trailer. I have been only late 1 1/2 months and they even call me at work and fax information where everyone can see it.

by Anonymous From Shorterville, AL on April 04, 2007

It has been my experience for the last 6 years, they will call and discuss my account with who ever answers my phone, and the representatives are never pleasant they are almost always rude in the worst way. They start calling about 2 days before the payment is due not to remind you but to DEMAND a payment

by VICTIM OF THREATS! From Anoka, MN on March 22, 2007

STAY FAR FAR AWAY FROM GREENTREE! It would not surprise me if they were connected with the mob!