Fremont Investment and Loan
About Fremont Investment and Loan
From their website:
"Fremont Investment & Loan has been committed to providing superior financial products and services to customers since 1937. Our unique, sit-down banking style, knowledgeable customer service representatives, and competitive interest rates make banking with Fremont more than just a transaction...it's an experience. Whether you prefer to bank in person, by phone, or through the mail, you will enjoy the "Fremont Experience" and personalized service that Fremont offers."
Blog Entries about Fremont Investment and Loan
Checked Better Business Bureau: Yes
Better Business Bureau Issues
We could not find the corporate BBB report for Fremont.
Fremont Investment and Loan's Contact Information
|Address:||P.O. Box 19030 |
San Bernardino CA 92423
Reader Comments & Ratings
Average Rating: (1.7/5)
by kevin belville From Pomona, CA on May 26, 2013
you did a loan on my dads house for my sister Rhonda belville.my dad didn't sign anything Rhonda did and dad never got the money nor did he need it with 13,000.00 month rental income.someone did deal with out my dad,shes a good liar and now my dads dead for a year note is in his name Rhonda stole property in 2011 and I got proof he didn't authorize it knowingly,he wanted it back I have papers stating that,and you cant let her pay it off you have to have the trustee of the belville trust dated 4/11/1994.any questions call kevin 9095684055
by criminally defrauded by all 5 other co.'s after From Hudson, FL on May 19, 2013
freemont was never legal in fla. 7/17/07-now call your o.f.r.in your state to see if a mortgage co, is legal freemont was not i pd. them til they went out of business then all shit let lose ..g.r.p.financial services corp, then, g,r,p,loans l.l.c.,then select portfolio, then kondaur, then, d.l.j. mortgage capital inc,& none legal in fla. no doc.'s exists by all 7+ atty.'s only committing perjury w/ "no' plaintiff's, /"no""def.'s. if you've had any of -existing co.'s call me 727 326-3629 these illegal co.'s whether you're still in cpourt or not, the judges & atty.'s need 'j-a-i-l"
by Anonymous From Everett, WA on October 10, 2011
I was so very pleased with this company. From the origination of my loan, to closing it on time, to helping me build my mortgage history by accurately reporting my payments on time. I have now moved on from Fremont but so grateful for the service they provided.
by Theo From San Antonio, TX on September 30, 2011
Does anyone have any contact information on this company????
by Sherold Williams From Stratford, CT on August 31, 2011
by Tsering From Chicago, IL on August 11, 2010
Fremont ruined my family's life. They were supposed to help me and my family modify our loan but instead, the payment and interest rose considerably. PLEASE DO NOT ACCEPT THEIR SERVICE. Good luck to you and your family.
by Ms Harris From Wilmington, DE on August 01, 2010
I thought it was just me that was railroaded..my dream of owning a home was made into a horrible experience by this company and the people that adamantly referred them to me. They grossly exaggerated the value of my home, gave me a first & second mortgage from day one. Being naive to the process I thought I was being helped. Fremont Investment and Loan foreclosed on my home and sold it to someone for a fraction of what I owed. Well if they were willing to take the loss, why not work with me instead of against me...Lesson Learned
by michael james From Seattle, WA on April 13, 2010
by rudolf From Bradenton, FL on March 22, 2010
BEWARE BEWARE 1st time home owners got ripped off by this greedy company they are rude don't care about anyones situation we were told lies and these are common day criminals now are credits ruined and wont be able to buy a home. BEWARE BEWARE OF THE CROOKS
by Anonymous From El Reno, OK on October 20, 2009
I am praying for a good experience... but it looks like I will be the first for that.
by blah From Tampa, FL on August 28, 2009
how does a company stay in business with this many bad reviews. the good ones dont even seem real. why aren't they addressing these issues their customers are presenting to them. someone should report them to the better business bureau.
by Anonymous From Newberry, FL on February 16, 2009
by Anonymous From Orland Park, IL on February 06, 2009
Have raised the rates to the effact that my payment went up $600/month
by catherine Caruso From Valley Cottage, NY on October 27, 2008
by Anonymous From Detroit, MI on October 23, 2008
Freemont approved a loan for a third party purchaser on my home with an exagerated appraisal of 80,000 when home was only worth about 50,000 an 35,000 was owed on it. Fremont sold the loan to a company that raised the rates from $500 to $800 monthly.
by Anonymous From Port Saint Lucie, FL on October 23, 2008
worst mortgage company in US turned in to govenment for investagation
by They are getting theirs From Penryn, CA on September 01, 2008
I live next to a criminal (you should see how often the cops show up) who has a loan through these guys. I cam to this site to see how to contact them to tell them that there hasn't been garbage service there in atleast a year, and the water and electricity were turned off months ago. The guy is stripping out the property, allowing his brother to dump garbage (it's a seven acre piece of property) and all kinds of people are comming and going all the time. Since there's no water, there's no toilet. They are leaving all the doors (the few that are left on the house) and windows open to the elements. And just use you imagination when it comes to druggies having use of mini-excavtors and heavy equipment....the pool no longer exists. They dug it up, broke it up, and I think they're using it to store garbage. I guess I'm going to Environmental Health instead of the lender to get this fixed. I'm sorry to hear about what all of you have gone through. I will keep all of you in my prayers.
by Tracy From Prior Lake, MN on August 27, 2008
I should have never signed the papers to begin with. Had no choice. Rental unit was gone and truck was packed up and ready. Did not forsee this to happen. I've owned 2 previous homes and I have never been through anything like this before. I know have to deal with Litton Loan Sevicing since they sold it to them. They don't even have all of my transaction history stated. I will not lose this house!!!
by Tracy Dunston From Fuquay Varina, NC on August 04, 2008
I was a first time home owner. I would advise anyone not to do business with them. They are vicious loan sharks. They jacked my interest rate from 6% to 12% without any notice. I told them to sell the house but they sold the loan to some company that I never heard from. I called them for 4 months but never got thru to anyone but a computer voice. Please dont waste your time or money on them. Your American dream will turn into a vicious nightmare.
by Anonymous From Port Saint Lucie, FL on June 24, 2008
Were in loss mitigation for months. Kept telling us to call back in a week if we could get a hold of them at all. Now we find out our loan was sold. What a bunch of sharks.
by Drea From South Holland, IL on June 11, 2008
Fremont was amazing. They've helped me on numerous occasions. My load modification was done in a timely manner and the customer service reps were always very helpful. I'm going to miss doing business with them. I've read horror stories about the new company that bought my loan - Litton!
by Charla Stevens From Hercules, CA on June 10, 2008
So shall they fear The name of the Lord from the west, And His glory from the rising of the sun; When the enemy comes in like a flood, The Spirit of the Lord will lift up a standard against him. Isaiah 59:19 Please help us...
by Maggie From Atascadero, CA on June 09, 2008
Fremont Investment and loan was amazing. They helped modify our loan in a timely fashion. And their staff were eager to help and gracious. The staff was incredible and I couldn't thank my agent enough. I am very grateful for the service I received from Fremont!
by Anonymous From Park Forest, IL on May 29, 2008
Extremely difficult to communicate with-unfair practices.
by Ronald Black From Castle Rock, CO on May 21, 2008
by Jenna From Albertville, MN on May 19, 2008
They knew we were doing a short sale and than sold our loan to a new company. We haven't even received loan information from this new company. They stink!
by Anonymous From Lawndale, CA on May 16, 2008
Very Scary !!!!!!! The previous stories have an all to familiar ring to them - almost verbatum call , stall, resend papers, 6-8 weeks to modify loan and what do you know my loan has been sold. I have 2 weeks. According to the loss mitigation dept (they are always nice on phone) reps the new company will pick up my paperwork where Fremont left off - my loan is upside down - my credit is ruined (due to loss of income) so refi is out. I am a stressed out wreck. I wonder if anyone has had success on a loan modification?
by Anonymous From Monroe, NY on May 09, 2008
by Anonymous From Barnegat, NJ on May 03, 2008
by Anonymous From Milledgeville, GA on May 02, 2008
I have submitted the information that Fremont needs to the loan modification program. They will not return my calls. My mortgage payment has increased due to my having an ARM rate.
by Anonymous From Cape Coral, FL on May 01, 2008
NEVER USE THIS COMPANY! We fell on hard times like most people are now and we called fremont about a loan modification. They were great at first and told us what we needed to submit to them, but when it came time to adjust our loan they were SO rude and nasty. They didn't get our paperwork to us on time and said it was our fault and are now trying to terminate our our modification. We are still in the middle of things with them. Who knows what will happen now!
by BETTY MASUEN From Hollister, CA on April 30, 2008
They do not work with you, they do not defer any payments or offer any other situations for their customers I have called & left my info to call so we can work out something but they have returned my call
by Anonymous From Hudson, FL on April 29, 2008
by Anonymous From Hudson, FL on April 29, 2008
by Anonymous From Burlingame, CA on April 28, 2008
We sent in a payment through there automated payment for our mortgage. And they sent it back saying it was not certified funds, and this cashier cheack was from bank of america I even had the bank manager fax them saying it's certified funds. And they still said it was not, and they left a mark on my credit report
by Anonymous From Indianapolis, IN on April 25, 2008
WARNING: DOCUMENT EVERY CALL AND MAKE A NOTE OF EVERYTHING SAID -TAKE NAMES! I always made my payments on time until I had a personal crisis. Once I was through the hard time I realized I had forgotten to make my monthly payment. I didn't realize I was then into the second month. I called the automated system to make the payment as I always did, but the system wouldn't accept my information. I tried for a few days to get through to a real person, but the calls were dropped, I was placed on hold for long periods of time, transferred to other departments and then disconnected! When I finally got a rep, I was told the account had just been turned over to their legal department. I called that department and it took a few days to reach a live person again! The rep would not accept my payments that would make the account current. I couldn't believe they turn accounts over to legal after missing 2 payments and that they would NOT allow me to make the payments! Instead I was told they could do a loan modification. I sent all the information via fax and was told I would be notified within 30-60 days. A few months later I called back and was told they didn't have any information on file because their office was closed in Texas where I sent the info and my account was reassigned. I resent the info again and was told I would be contacted. I tried calling several times to get an update, but could never reach a live person. Now my house in foreclosure and they say it's my fault because I didn't contact them – what?? They said they called me once during this time and my voice mail was full. I asked why they didn’t call back – the rep said they are only required to call one-time. It appears as if several people have the same issues with them that I’ve had. I think a lawsuit needs to be brought against them.
by michaelia bey From Decatur, GA on April 21, 2008
terrible customer service when calling to make payment arrangements, always friendly unless your late, which is totally unfair. claimed not to have recieved my mortgage payment while the bank says otherwise and causes my account to go in default.
by Annonymous,SanFrasncisco,California From San Francisco, CA on April 16, 2008
I checked on the web for the internet address on my mortgage bill and could not find it even in Google. I have requested a payoff of my home loan. I have been waiting over three months for it? I asked for a refi and was told that their door was closed? Unethical.
by Anonymous From Branford, CT on April 15, 2008
who is servicing and accepting payments on Fremont Loans from 2006
by betania fraga From Marlborough, MA on April 15, 2008
by Lynn Shelton From Nashville, TN on April 14, 2008
by DORA RESTREPO From Lawrenceville, GA on April 07, 2008
I would like to keep my mortgage loan fix and not adjustable rate, because I will not be eble to affort the payments due to worh changes.
by Kathleen Orell From Worcester, MA on April 03, 2008
by Anonymous From Brockton, MA on April 01, 2008
Iwould like freemont to help lower my payments this would help me alot because I owe taxes and other bills. And I am behind because I was diagnoised with cancer after giving birth 2006 and just back to work and back on my feet. And also going through a divorce. Freemont has helped me before to go through lost mitigation and remodify my loan and know allowing me to make payments for 6mths with a review afterwards. But I am still playing catch up so lower payments would be helpful.
by Mary Miller From Burnt Hills, NY on March 24, 2008
We went throu them originally to buy a home - they 'fixed it' so we got approved for a home we really couldn't afford - Thanks Rory - and in Dec 2007 my husband lost his income and we have used our savings to stay thus far. We are now out of saving and options - we will be loosing our home.
by Anonymous From Glen Rose, TX on March 23, 2008
Started the loan modification. I had to submit my paperwork twice. Then 10 days later after my second submission we got a letter they sold our loan...How convenient for them.
by Peggy James From Woodbridge, VA on March 22, 2008
So far my experience with Freemont Investment & Loan has been a good one. I'm a Realtor assiting a homeowner with a short sale here in the Woodbridge Virginia area. I submitted two offers for the home,all the owners financials, comps, a preliminary hud-1, news articles about the # of foreclosed homes in the area, sent in all the paperwork, via FED-X signed receipt, and the Loss Midigation Dept has been very responsive. Within 2 weeks of submission, I got confirmation the other evening at 8:30pm EST that they were accepting one of the offers, now I am just waiting for the final Short Sale Approval Letter. My loss rep has been very responsive and calls me with updates! If anyone needs help contact us www.ErickSellsHomes.com
by Anonymous From Oakley, CA on March 19, 2008
When I talked to someone in the lost department, she was very friendly, helpful, and guided me with providing me the information I needed. She told me that I qualified to modify the terms of the loan and recommended I fax over documentation regarding pay, w2, hardship letter. I submitted this all within a day (12/21/07). I've left messages since then, asking for a status regarding that process. I've been on hold with the operator for over an hour to finally hear from them that they're still working on it. They'd email the person who's working on it, asking them to call me back. AND now, 3/19/08, I just got a letter, saying that my loan is now being serviced by another company. Not once, have I received a call to confirm or provide me a status since that first day I talked to that person in the loss dept. POOR customer service and lack of follow-up. Now, I have to try and go through this process AGAIN with the new company. My payment has increased already by $700. It's expected to increase another $500 during summer!!
by Edgewood, KY From Ft Mitchell, KY on March 17, 2008
I have been trying to work with the work-out department since last year. I have now sent in my financials and all of the paperwork 4 times beciase they keep firing people and then loosing it. This last time I had a company called American call me and take my information. They were very nice. However, that was back in January and I am still trying to get in touch with anyone at Fremont. I can't even get ahold of anyone to make a payment, let alone find out about my work-out program. What shjould people like me do now? They have helped to further ruin my credit, no regualr bank will refinance me. What do we do?
by Jacqueline Wada From Kapaa, HI on March 14, 2008
well I have made a payment in January and now they say that we have not made a payment in four months but I made at least one or two and I have the western union papers to proove it! so i really don't know whats going on? and I've tried to modify the loan but nothing isn't happening?
by Anonymous From Roseville, CA on March 01, 2008
by Anonymous From Lancaster, CA on February 29, 2008
Their loss mitigation department is INCOMPETENT!!! Had to submit the same paperwork 4 times since they keep "losing" it. I'm currently trying to get a loan modification to turn my ARM into a fixed rate mortgage. Started the process in late January (or so I thought), but they have no record. Rep was rude and had the nerves to ask me why I signed on to a loan that I would not be able to continue paying if the rates go up. THE NERVE!!! Like I could foresee the housing market taking a dump!!! Have been attempting to work with this company on avoiding foreclosure since November 2006 and am soooo sick and tired of getting the runaround!!! Avoid doing business with this company AT ALL COSTS!!!!!!
by Anonymous From Westminster, CA on February 19, 2008
by Megan Hopp From Villas, NJ on February 12, 2008
by Camille Young From Susanville, CA on January 26, 2008
The lady that calls is rude and uncaring. There was a man that called once that was very helpful and gave us a number of a different department to help us, however a live person is never available.
by Anonymous From Long Beach, CA on January 23, 2008
by Anonymous From Muskegon, MI on January 21, 2008
by kris kunkel From Cuba City, WI on January 21, 2008
Fremont Investment and Loan is a bad company, poor customer service. They don't return phone calls or want to work with people.
by TIMOTHY ALLEN From Zanesville, OH on January 18, 2008
by mrm From Long Beach, CA on January 17, 2008
tried to get loan restructuring and they said no way. ok, the house is upside down by 120,000+ they can have it...
by Eric Tennille From Brookeville, MD on January 15, 2008
by Linda Russell From Snellville, GA on January 14, 2008
I was not explain in detail of the modification they gave me. Instead of my payments going down they went up.
by Anonymous From Kankakee, IL on January 12, 2008
by kevin From Franklin, NH on December 22, 2007
A word to those thinking Fremont sold there loans. They did no such thing. They sold the servicing rights. I thought the same thing till I spoke with who owns mine. They informed me that Fremont still has all say in the loans.Who bought mine has a program in place to lock borrowers in only costing $350. Customers who came from Fremont are excluded. Because Fremont will not sign the papers allowing this. Only hope for borrowers is to refi elsewhere or lose your home to Fremont......Govt. really should dig very deep into this co. ethics and underwriting. They are very shady crooked people.When they take my home it's going to be gutted.
by Anonymous From Chicago Heights, IL on December 19, 2007
I found out that Fremont sold several loans without transferring monies paid to save people's homes! I'm glad they sold our loan as I'm starting to hear very negative things about them.
by Anonymous From Edmond, OK on December 13, 2007
They sold our loan and did not apply all payments that had been made to the new company causing us to default on our loan. Terrible customer service.
by Anonymous From Richmond, CA on December 05, 2007
MY MOM'S HOUSE GOES IN AUCTION ON FRIDAY, SHE TRIED TO EXPLAIN TO THEM HER HUSBAND PASSED. SHE WAS FORCED TO RETIRE, BUT THEY WERE VERY ROOD, SHE IS 62YRS OLD..VERY RUDE PEOPLE
by JOE From Perris, CA on October 18, 2007
FREMONT ANY REALTOR DID FRAUD ON ME
by SUSAN From Pleasant Valley, NY on October 15, 2007
WE HAVE TRIED THREE TIMES TO RE-WORK OUR ONEROUS 12.55% ARL. FIRST TIME, NOTHING HAPPENED, SECOND TIME THEY SERVED US WITH FORECLOSURE PAPERS, THIRD TIME THEY SCHEDULED OUR HOUSE FOR AUCTION - TWO WEEKS AFTER TELLING US THEY HAD MADE NO DECISIONS ON OUR CASE YET!! THEY NOTIFIED US THEY HAD DONE TBIS BY REGULAR MAIL!! DISREPUTABLE, AMORAL, UNCOMMUNICATIVE, RELENTLESS, SHAMEFUL PEOPLE STEALING PEOPLE'S HOMES.
by Janette Sheehan From Cathedral City, CA on October 09, 2007
Downright ruthless mortgage company - strapped me into a loan that would have been impossible for anyone.
by Douglas From Brentwood, CA on October 06, 2007
They are the worst to deal with! They all are very rude.
by Anonymous From Menifee, CA on October 06, 2007
I'm a 1st time home buyer. They financed us but the loan has come back to bite us.
by Anonymous From Pottstown, PA on September 21, 2007
They don't seem to care that we may have problems
by Anonymous From Gold Camp, AZ on September 13, 2007
by Anonymous From North Port, FL on August 20, 2007
Dealing with Fremont Investment and Loan was worse than dealing with a neighborhood loan shark.
by Anonymous From Stone Mountain, GA on August 13, 2007
I have left several messages with Fremont Investment and Loan and never received a call back. I finally tried contacting them one last time only to find out they had sent my loan to an attorney for foreclosure.
Rate or Comment on this Organization
Have you dealt with Fremont Investment and Loan? If so please help others and let them know what you think about this organization.
IMPORANT NOTICE – PLEASE READ There is no guarantee you will receive a loan modification. Even if you accept this offer and use our service, your lender may not agree to change your loan. Loan Modification approval is dependent on criteria including but not limited to hardship, income, debt ratios. American Foreclosure Specialists is not a Bank, nor a government agency or government affiliate. Our services are not approved by the government or your lender. American Foreclosure Specialists assists in the document preparation, working with and communication with your Mortgage Bank in the attempt to acquire an approved Loan Modification. If you stop paying your mortgage, you could lose your home and damage your credit rating. Loan Modification Plans are dependent upon mortgage company criteria and financial information gathered as part of the efforts of AFS. The information and notices contained on this website are intended as informational and should not be regarded, as financial or legal advice. AFS attempts to ensure that the material contained on the website is accurate and complete at the date first published, however you should recognize that information contained on this website may become out of date over time. Readers who have particular questions regarding real estate law, finance, or who believe they require legal counsel, should seek the advice of a financial advisor or an attorney. Submitting a contact request, gives AFS consent to contact you by telephone and/or email, even if you have previously listed yourself on any state or federal Do-Not-Call List.