Franklin Credit

by Anonymous From Oakland, CA on November 17, 2009

They FCMC is unethical; go against all credit and collection rules. Need to be sued then shut down.

by Anonymous From Eustis, FL on November 07, 2009

Everything said so far about Franklin Credit is true. THEY ARE Liars Don't HAVE ANY ETHICS - FILES ARE INCORRECT - LIE ABOUT PAYMENT INCREASE - THEY ARE JUST THE WRONG PEOPLE IN THE WRONG BUSINESS - Don't USE THEM THEY WILL MAKE YOUR CREDIT BAD

by William Moheit From Barryville, NY on October 19, 2009

by Swinson From Upper Marlboro, MD on October 05, 2009

Franklin Credit is trying to steal my home. They told me I qualified for a loan modification May 2009 and that I should send them documentation. I did over and over again; they claim to never reciev it. I finally over night it and found out they had filed forclosure Sept 2009. My payment history does not reflect my payments and they lied on the intend to forclose documents.

by SUE From Dayton, TX on September 02, 2009

NOTHING BUT LIES THE RIGHT HAND DOES NOT KNOW WHAT THE LEFT HAND IS DOING.EVERY DEPT. TELLS YOU A DIFFERENT STORY AND THEY ALL LIE WITH A SMILE ON THEIR FACES AS THEY TRY AND STEAL THE HOMES OF HARD WORKING PEOPLE.I HAVE REPORTED THEM TO THE ATTORNEY GENERAL'S OFFICE IN TEXAS.THEN THEY TELL YOU THEY ARE EXEMPT FROM THE PRESIDENT'S PLANS BECAUSE THEIR NOT A BANK.SOEM OF THE MOST ARROGANT STUPID MORON'S I HAVE EVER DEALT WITH.NO STATEMENTS,WHEN A BILL IS SENT IT'S ALREADY LATE,SEND YOUR PAYMENTS THEY POST THEM WHEN THE MOOD STRIKES.THEN THE FUNDS ARE NOT EVEN PROPERLY DISPURSED AS PROMISED.BOLD FACED LIAR'S.I SURE WOULD BE INTERESTED IN A CLASS ACTION LAW SUIT,AND THEN SOME.

by anonymous From Columbus, OH on July 25, 2009

I was showing my granddaughter all these complaints about franklin credit not sending payment statements each month,to there customers when they make payments on there mortgage. she said that company really stink. why don't they answer there customers complaints all I could say was I don't know why. Somebody please answer why so I can tell my granddaughter a good reason Franklin Credit don't answer there customers complaints. Personally it's too many to ignore some Professional person need to step in the gap. I was taking my problem with not receiving a statement each month personal now I understand that's Franklin Credit way they do business. All I can do is keep paying my mortgage on time. Maybe I'll get a statement eventually. Sad situation.

by anonymous From Columbus, OH on July 23, 2009

Does Franklin Credit have a different mortgage policy? They don't send statements each month even when you request it in writing. Somebody please help me I'm very confused about this company. Cols, Ohio

by annon From Jamaica, NY on May 28, 2009

didn't they shut them down yet?

by Tracy From Des Moines, IA on March 20, 2009

I have never once received a statement. They don't even have access to view your account on line. I wondering if my loan is even being paid with my money.

by Tracy From Des Moines, IA on March 20, 2009

I have never once received a statement. They don't even have access to view your account on line. I wondering if my loan is even being paid with my money.

by Bob From Oklahoma City, OK on March 02, 2009

I would be interested in a class action against Franklin. I've been fighting them for four years in court. They have been TOTALLY unresponsive since day 1.

by Anonymous From Jamaica, NY on February 15, 2009

Franklin credit management is the worst company I have ever dealt with. They are predators and in my opinion scammers. They should be shut down by the feds. Does anyone know what can be done to get a class action law suite against them.

by Anonymous From Atlantic City, NJ on January 20, 2009

by Anonymous From Evans City, PA on January 09, 2009

THE OTHER STATEMENTS THAT THEY ARE JUST IN BUSINESS TO FORCLOSE IS TRUE. THEY TOOK OVER MY HOUSE TODAY. I GAVE THEM A FIGHT THAT LASTED 2 YEARS. THEY BLOCKED ALL ATTEMPTS FOR ME TO REFINANCE OR BUY BACK AFTER THE FORCLOSURE. THEY HAVE A HENCHMAN THAT WORKS FOR CENTURY 21 THAT IS A LOW LIFE SCUM AND DESERVES TO DIE A SLOW HORRIBLE DEATH.

by hope From Ventura, CA on December 30, 2008

This company still does not have an option to pay online. Mailed payments take up to 2 weeks to post to your account. In the mean time, they call multiple times each day. Very poorly run organization.

by Anonymous From West Palm Beach, FL on December 08, 2008

Liars and abusers. They need to be removed from the mortgage industry.

by Felisia Dalton From Brooklyn, NY on November 20, 2008

by Anonymous From Granite Falls, MN on November 08, 2008

They lie through their teeth about so many things.. i am going to our attorney general about this company Franklin Credit.. Paid our taxes late, we were behind last august. do to surgery and no extra vacation pay or illness pay left. we tried every-one we could think of for help. even colleting half from our church.. then they said we were $3200.00 behind. First we had till the end of Jan to pay this. and then they said we needed to pay this immediatley... They lie so much .. we had to file banktruptcy and they lied through this and after... This company i hope goes belly up.. The old saying, what goes around, comes around

by dana From Stockton, CA on October 24, 2008

they are horrible..... they get alll this funding from the goverment and not helping the people back... they lie they said they would help but for only one year and then your back in the same boat...

by Anonymous From Cincinnati, OH on October 06, 2008

I believe there business plan is to forclose on as many homes as possible and re-sell them. Worst company I have ever dealt with by far!!!

by Anonymous From Clementon, NJ on August 20, 2008

We tried to do some sort of work out with the help of a non-profit counseling angency. At that time, we were only 4 months behind, but, Franklin Credit told our counselor that there was no workout plan and they wanted 1/2 or nothing. 1/2 would have been approx. $6,000(including other fees) and I only had $4,000 (cash) to give them. They refused to accept it. I don't get that. Even if I wanted to make payments, they would send it back. Now, We are 12 months behind because I couldn't send 1/2, which grew in amount each month. This all happened after my husband was laid off, for the first time in his life, after 20 years of working as a carpenter. My husband is in the Local Carpenters Union and makes great money. If this can happen to us, I can see why the mortgage crisis exists. It's horrible, sad, and ridiculous.

by lawrence g moore From Richburg, SC on August 14, 2008

their reps. lie, they write letters saying they tried to work with you and that didn'y take place, they are predatory lenders and i was told they don't do refinancing.

by Anonymous From Columbus, OH on July 30, 2008

Franklin Credit has not sent us a statement since January 2008. They did not notify us that we were in default but put us straight into foreclosure in March. We were able to reinstate our mortgage under Ohio law in June but now they say we still owe thousands -- the number is never the same twice when they call us. We tried calling to get a new statement and were referred to Sharonda Oriol but she has not returned any calls; neither does her supervisor. Oh, and now they tell the credit bureaus that we are "late" and in foreclosure again. Like the poster from Philly asked, what can we do?

by Anonymous From Riverhead, NY on July 08, 2008

by Anonymous From Riverhead, NY on July 08, 2008

by Deanna Hughey From Harrison Township, MI on June 26, 2008

by D. Howard From Philadelphia, PA on June 16, 2008

I was sent to this company in 2001. I have been paying my mortage of 338.oo for years and just this month I received my credit report and they are saying that I have been delinquent for 41 months and have been in foreclosure since that time. I would like to know how I have been in foreclosesure for that long and have been staying in my house. They have yet to pay my taxes or insurance, even though I have given them extra to do so. Their files are really messed up and even they can't seem to figure it out. What should I do? Any suggestions out there?

by Jerry Andrews From Lumberton, NC on June 16, 2008

Even though I have not made any payments in a while the company is still being patient with me, to catch the mortgage up.

by Gwendolyn O'Connor From Bowie, MD on May 26, 2008

Franklin Credit failed to pay my home owners insurance. I was contacted by ZC Sterling (home ownwers) by mail and told that it had not been paid. I called Franklin credit and after much round about discussions I was told that it would be taken care of immediately! One week later, I recieved more correspondence from ZC Sterling saying that Franklin Credit did not pay the home owners insurance. They filed my 2006 taxes on my home incorrectly. Said that I only paid $3,000.00 in taxes when I had paid $6,000.00. This year they filed that I had paid $9,000.00 in taxes, when agaion it was $6,000.00. I had to contact Prince Georges county to find out what was actually paid in taxes in order to file my returns properly. I have over the years called Franklin Credit approximately 30+ times to resolve issues. Customer Service us chacteristically rude and NEVER return phone calls. I do not see how they can take advantage of people and it be legal. I have had to spend over $1,000.00 in attorney fees alrady and still have nothing resolved. I continue to pay, am not late, send my payments by registered mail, they sign for the payment, keep it and basically say that I have not paid them. What can be done about this company. I read similar complaints from other clients online jsut today. Their practices have to be illegal. They have thrown my escrow account into arrearages of more than $6,000.00. Tehy aclaim to have paid this amount and more in MOrtgage insurance in December! I have no idea how that can happen. I got no explanation, neither did my attorney.

by chris held From West Bend, WI on May 13, 2008

by Myra Barefoot From Benson, NC on May 08, 2008

They changed my payment date without notifying me and they changed my payment amount without notifying me. Next thing I knew I was in foreclosure.

by Anonymous From Redmond, OR on April 19, 2008

They have been really good about trying to work with us when we have fallen behind on our payments for reasons out of our control. We have had way better luck dealing with them unlike our second mortgage company.Now they are rude.

by Antoinette Canty From Windsor Mill, MD on February 20, 2008

by anonymous From Roswell, GA on February 15, 2008

Franklin Credit bought my 2nd mortgage but didn't send me a monthly bill. When the first payment was over due they started calling every 30 minutes demanding their payment. Even after the payment was made over the phone they still continued to call every 30 minutes. They blamed it on their computer. Same thing happened the next month. They finally understood they have to send a statement to get paid.

by Anonymous From Midlothian, VA on January 31, 2008

They failed to make the payment for my homeowners insurance once I got behind. They failed to notify me of this and the first I heard was when I got a bill from my insurance company stating that Franklin Federal would not pay.

by Anonymous From Raleigh, NC on November 01, 2007

worst customer service and no regards and values for customers.representatives are really rude

by Anonymous From Bronx, NY on August 09, 2007

they have not payed my taxes at all

by Anonymous From Trenton, NJ on May 30, 2007

I have had to pay my taxes myself twice because Franklin Credit didn't pay them.