Countrywide Financial

by Anonymous From Orange, VA on July 03, 2008

by Natalie Tiller From Philadelphia, PA on July 03, 2008

by Colleen Kubat From Pinckney, MI on July 02, 2008

They just won't talk to me. I've been trying to talk to them since the first of the year. I did get notice that they would get a hold of me. I keep calling & writing trying to get the interest rate lowered. Well its almost July & I can't even get my lawyer to help.

by Anonymous From Oconto Falls, WI on July 02, 2008

I requested a loan modification, I was not notified that the modification was declined. Now my home is in forclosure.

by Kelsey Victor From Houston, TX on July 02, 2008

by Anonymous From Meadville, PA on July 02, 2008

If they were any type of company do you not think they would want to help you instead of making matters worse for you. My monthly payment when we tried to go with loan modification went up by $600.00 I wanted help not to put us into more financial strain.

by Ron Boylan From Cary, NC on July 02, 2008

by David Gazard From Concord, CA on July 01, 2008

This mortgage company has existing lawsuits from several states in our union. I myself except for the sale of my home without proper notification as is demanded by the State of California foreclosure Laws am extremely disappointed with how my home was TAKEN from me with giving me the opportunity to save it.

by Anonymous From Denver, CO on July 01, 2008

If you get behind with payments- good luck. They string you along with promises for months only to pull out the plug and tell you you are out of options and your sale date is a week away.

by kyle stanton From Grove City, OH on July 01, 2008

Country Wide will say that they are willing to help with work out agreements but they never follow through.Country Wide will only make things worse by not accepting your money when the account falls behind.

by Anonymous From Cedar Hill, TX on July 01, 2008

by christopher duva From Port Saint Lucie, FL on June 30, 2008

by Deborah Sanchez From Katy, TX on June 30, 2008

by Kirstin Fillion From Sheboygan, WI on June 30, 2008

by Benny Tucker From Montgomery, AL on June 30, 2008

by Josh & Cindy Randall From Clinton, MS on June 30, 2008

I got transferred all over the place. I was told all this things they could do. But they always had these huge down payments and we couln't afford that after going through Katrina and then a set of tornados ripped through here about a month ago

by Nicholas Lucas From Barnegat, NJ on June 30, 2008

by Jerome Smalls From Lawrenceville, GA on June 30, 2008

by Bruce Posey From Selma, AL on June 28, 2008

by genia johnson From Vallejo, CA on June 26, 2008

I've had 2 different mortgages with Countrywide I was always on time before my mortgage started to adjust I tried to refinance at that time my credit was good they would not help me I really tried to work with them

by Anonymous From Reno, NV on June 26, 2008

Before we were in a financial bind we tried to refinance, but because their records had my income on the initial morgage at $250K from the bank who sold them the loan, when we gave them our 2007 income at $650K and were willing to give them audited company financials and our tax returns the turned the loan down as the increase in income didn't fit the underwriters criteria?

by Anonymous From Alvin, TX on June 26, 2008

by Michelle Chamberlain From Lake Forest, CA on June 25, 2008

by Anonymous From Fayetteville, NC on June 25, 2008

by Brian Schultz From Kalamazoo, MI on June 25, 2008

I called to try to get help from them and be proactive to stop my foreclosure from happening but they told me that I had not missed any payments so there was nothing they could do for me. I told them that I was barely hanging on and that I was worried that I would not have the money to pay them soon and they just did not care. No wonder their stock is tanking, this is a poorly run business with a terrible track record for customer service. This is what happens when a company gets too big, nobody cares. I am sure that they are completely apathetic to this entire situation at this point and realize that they gave out too many bad loans and convinced people like con men that they could afford a home that they clearly could not. Way to go Countrywide, you suck!

by Anonymous From Conneaut Lake, PA on June 25, 2008

I talked to one gentleman and he did a workout an it was approved but was denied the next day by another office before they even received it.How is that possible.I could just chew nails and spit rust,I'm trying to hold back profanities.Not enough room to say all the bad things about this company

by Anonymous From Greenville, PA on June 25, 2008

All the office don't communicate with one another. and how can someone deny a package when they haven't received it yet.And when their one office approved it.I hear that Countrywide is on hard times and is being bought out by Bank of America

by toby& chalres scott scott From Coram, NY on June 24, 2008

they dont clal yu back to elt u know anything and when u doc all their each rep dont know anything they all tlel u a differnet sory so i,m fed up and feel thrye doing nothing at this time . thank u .

by Fred Damron From Olive Hill, KY on June 23, 2008

by Anonymous From Providence, RI on June 22, 2008

by DAVID WAYNE COX From Cohutta, GA on June 21, 2008

I AGREE WITH EVERYONE ELSE WHO HAS POSTED A COMMENT ON HERE. I HAVE EXPERENCED ALL OF THE SAME SITUATIONS. I HAVE TRIED SEVERA TIMES TO CONTACT COUNTRYWIDE AND WORKOUT THE SITUATION BUT I CAN NEVER GET A STRAIGHT ANSWER AND ALWAYS GET A RUN AROUND AND CONFLICTIN STORIES EVERY TIME I TALK WITH THEM. I AM FACING FOECLOSURE AND I HOPE AND PRAY I CAN FIND A WAY TO KEEP MY HOME WITH HELP FROM AFS.

by BERNARD SMITH From Ocala, FL on June 20, 2008

WHEN I CALLED THEM ABOUT NEEDING HELP WITH MY PAYMENTS THEY TOLD ME THAT I DIDN'T QULAFIY BECAUSE WE DIDN'T HAVE ANY INCOME ENTERING INTO THE HOUSEHOLD.

by Jsoe Miller From Tampa, FL on June 19, 2008

by Maureen Roman From Rocklin, CA on June 19, 2008

by Lorelie Picano From Northvale, NJ on June 19, 2008

by Anonymous From Rockledge, FL on June 18, 2008

by Anthony Cooke From Myrtle Beach, SC on June 18, 2008

by Anonymous From Brownsburg, IN on June 18, 2008

Countrywide does very little to truly help anyone but themselves. I guess that is called big business or maintaining profit at any cost

by Anonymous From Colleyville, TX on June 18, 2008

by Debora Sanchez From San Antonio, TX on June 18, 2008

They never get back to me and keep giving me the run around.

by carolyn Smith From West Orange, NJ on June 18, 2008

they said they would help but i am so stressed out i am working 2 jobs i dont no how much longer ican last like this im so tired please help me my husband had a stroke an he is on disability my son was 23 years old an past away from heart failure now ihave moved my mom in to help an she has heart problems as well but i can make my payments if im given achance i just want a fresh start. thank you

by Anonymous From Kissimmee, FL on June 17, 2008

by Anonymous From New Brunswick, NJ on June 17, 2008

by Dave Thompson From Westborough, MA on June 17, 2008

Tried to work out a forbearance, but they were unhelpful. I'm getting divorced and am desperate to be out of the house that I'm >$30,000 in the red on in terms of equity (and working two jobs just to try to make ends meet in the interim). I want to be rid of the 2nd job (or keep it for a little while and make enough money to have a bit of a cash saved) and am looking for a deed-in-lieu at this point. Hopefully AFS can help.

by Joseph Stillings From Camanche, IA on June 16, 2008

by Anonymous From Byron, GA on June 16, 2008

by j From Goodyear, AZ on June 15, 2008

COUNTRYWIDE IS THE WORST..THEY ARE BAD. I HELP PEOPLE WITH LOAN MODIFICATIONS I HAVE DONE MANY WITH DIFFERENT ENTITIES....COUNTRYWIDE IS BY FAR THE WORST EVER...THEY LIE, MISLEAD AND THEY FORECLOSE.

by Joseph Machnica From Seneca Falls, NY on June 15, 2008

by Anonymous From Soledad, CA on June 14, 2008

by BETUL NETTLES From Palmetto, GA on June 13, 2008

by Anonymous From Burbank, IL on June 13, 2008

Almost imposable to get a answer and when they promise something they do not follow through with it.

by William Peraza From Orlando, FL on June 12, 2008

I have spoken with them ask if they can do a foreberance or roll the amount the we owe on the back of the loan and they will not work with us.

by Ralph Logan From Fortson, GA on June 12, 2008

Countrywide told me for three months that my loan was approved and they needed additional paperwork from me to refinance my home and after three months they said the loan was not approve which left me behind in my mortgage, I tried the loan repayment plan and it didn't work for me

by SANDRA HAMILTON From Florissant, MO on June 12, 2008

When I tried to do a work out, instead of putting what I owed at the end of my mortgage they divided it and added it to my monthly payments for 12months. Which made it harder for me to pay the mortage.

by Anonymous From Rosharon, TX on June 12, 2008

When I tried to do a work out, instead of putting what I owed at the end of my mortgage they divided it and added it to my monthly payments for 18months. Which made it harder for me to pay the mortage.

by Anonymous From Jonestown, PA on June 11, 2008

by Chayla Golliet From West Fargo, ND on June 11, 2008

by Ron Wilson From Lees Summit, MO on June 11, 2008

by Anonymous From Absecon, NJ on June 11, 2008

when i spoke to countrywide about my situation they took my income information to do a work out program, but at this time they said i don't have enough income to do a work out

by Anonymous From Alton, IL on June 10, 2008

by Jeffrey Rodriguez From North Las Vegas, NV on June 10, 2008

by Anonymous From Roseville, CA on June 10, 2008

by Kelly Paradise From Orange Park, FL on June 10, 2008

by GLORIA RODRIGUEZ From Blue Island, IL on June 10, 2008

by jonathan mader From Ephrata, PA on June 10, 2008

since they sold countrywide they dont seem to care not sure whats going on

by Anonymous From Indio, CA on June 09, 2008

by Anonymous From Alexandria, VA on June 09, 2008

I tried to work it out with them to get some hardship assistance and was completely ignored. You cannot even find anyone to work with.

by Jessica Gentry From Reidsville, NC on June 09, 2008

by Anonymous From Clarksville, TN on June 09, 2008

by Anonymous From Culver City, CA on June 09, 2008

by John From Tulsa, OK on June 09, 2008

Countrywide is currently under investigation by the FBI. Beware!

by charles johnson From Brush Creek, TN on June 08, 2008

I talked to countrywide before with a small problem and they would not work with us . while I was off work I ask them if we could defer a payment or two and they told me no.

by Close Caption LLC From Milwaukee, WI on June 06, 2008

Countrywide has more over priced properties than all the lenders and they honor the fair market they are the worst to work with in the business. They don't assist their families in need

by Close Caption LLC From Milwaukee, WI on June 06, 2008

Countrywide has more over priced properties than all the lenders and they honor the fair market they are the worst to work with in the business. They don't assist their families in need

by Karen Dysart From Bloomsbury, NJ on June 06, 2008

Countrywide has been helpful in our situation but I don't know if we are asking the right questions to the mortgage company.

by Anonymous From Waddell, AZ on June 06, 2008

by STEVE PECHA From Slinger, WI on June 06, 2008

by Marc S. Collins From Little Rock, AR on June 06, 2008

by Timothy Dunlap From Memphis, TN on June 05, 2008

by Michelle Smith From Los Angeles, CA on June 05, 2008

by Anonymous From Pagosa Springs, CO on June 05, 2008

by Anonymous From Hollywood, FL on June 04, 2008

by ANGELA BATCHELOR From Novi, MI on June 03, 2008

by Anonymous From Katy, TX on June 03, 2008

by Steve Radley From Ocoee, FL on June 03, 2008

by Kevin Hooks From Statham, GA on June 03, 2008

I was initially given a forebearance...Once it was up, I got absolutely no help from the person that was assigned as my workout negotiator when I attempted to have my loan modified...As a matter of fact I never even spoke to him eventhough I left several messages with Countrywide which is how I ended up filing for Chap-7

by Veronica Dominguez From Austin, TX on June 02, 2008

Difficult to work with. Rude customer service.

by nalita budhram From Fort Pierce, FL on June 02, 2008

they are now willing to work with me to reduce my payment or to modify my loan

by Anonymous From Riverdale, GA on June 02, 2008

Everything will be done in 30 days, when 30 days is up there still is no help available. Was told to not pay my mortgage until a repayment plan goes in effect. Nothing happened!!! Now facing foreclosue. I hate them!!!! Don't want to work with you at all

by JAMES GENTRY From Aubrey, TX on June 02, 2008

by David Barnett From Canton, IL on June 02, 2008

by Anthony Aitken From Halls, TN on June 02, 2008

by Carrie Wiseman From Redding, CA on June 02, 2008

Difficult to work with. Difficult to ge a hold of. Unwilling to have a successful working relationship.

by DL Houston From Rockledge, FL on June 01, 2008

by Anonymous From Concrete, WA on June 01, 2008

Applied for repayment plan was told not to make any payments on mortgage while plan was in review which took 4 months then was told did not qualify for repayment plan and now have to pay 6 months back mortgage in 30 days.

by Michael Wulf From Sharpsburg, GA on June 01, 2008

by Melanie Duke From Milwaukee, WI on May 31, 2008

The financial situation went bad due to bad business deals in real estate.

by Anonymous From Marana, AZ on May 31, 2008

by Anonymous From Orlando, FL on May 30, 2008

I tried doing the right thing by advising them of my situation and just got the run around. No cooperation and never called me back to discuss the situation.

by Daniel aiello From Gilbert, AZ on May 30, 2008

They really don't care about their customers. They are not willing to work with you. If they do they give you an almost impossible repayment plan.

by Adriane Pringle From Baltimore, MD on May 30, 2008

by Anonymous From Fort White, FL on May 30, 2008

LOST JOB NOTIFIED COUNTRYWIDE THEY SAID WHEN I GET NEW JOB THEY CAN HELP-WRONG-THEY SAID THERE IS NOTHING THEY CAN DO

by Anonymous From Wallingford, CT on May 30, 2008

wrote a hardship letter, gave 2 months to not pay but at the end of the two months wanted all back payment.How is that possible when you can't make it to do certain circumstances. Originally all I wanted to do was take the 2 months of I was behind on and add them to the life of the loan so I could start scratch.If they really wanted to work with you, they would do that. Wasn't happening. Hopefully AFS can help

by steve bahr From Ashland, OH on May 29, 2008

been giving run around forever

by Anonymous From Puyallup, WA on May 29, 2008

the only plans that were given to us in order to help were always another payment. this makes no sense when you can't catch up to start with.

by Anonymous From Stony Point, NC on May 29, 2008

by Anonymous From Wittmann, AZ on May 29, 2008

I have been led to believe that a loan mod was in works out of nowhere came a court date for auction request they would not take payments after i asked for help due to unemployment

by Anonymous From Irvine, CA on May 28, 2008

by Mike Engeman From Irvine, CA on May 28, 2008

by Heather Chojnacki From Beloit, WI on May 28, 2008

They will not work with us at all and would rather us foreclose than refin or work out an arrangement due to the chapter 13. I explained our situatuin and that we are doing a chptr 7 now and they said they could do nothing to help.

by Anonymous From Albuquerque, NM on May 27, 2008

Weren't willing to help me out. All or nothing. Didn't try to give options just pay now or lose home.

by Joe Vachon From Farmington, NH on May 27, 2008

I got be hind they said wait to you get at least 3 months behind so we can help you,I gave them a lump some and then paid them more a month for three months so they could restructure my loan that was a crock,I called them every week for three months they said don't send any money we are working on it now they say it got denied after they said if I made all those payments I would be all set and they would put the rest on the end.They are the WORST MORGAGE COMPANY I HAVE EVER HAD TO DEAL WITH I WISH SOMEONE WOULD STEP IN AND SHUT THESE GUYS DOWN FOR GOOD.

by Anonymous From Yuma, AZ on May 27, 2008

by Anonymous From Brockton, MA on May 27, 2008

my husband long term disability has stopped and i recieve ssi disabilty 635. a month . We are to old to be out on the streets. We have no one to turn to. Please help without taking advantage of us.

by REA GUINTO From Delano, CA on May 27, 2008

by Sonia Marin From Chicago, IL on May 26, 2008

by Jason Ruel From Phoenix, AZ on May 26, 2008

Countrywide will not cooperate with anyone. Never can get a straight answer no one knows what to do so they just make something up to get you off the phone. Untrained/unskilled idiots that just push buttons and have no idea of what they do hoping some food will pop out... These people are skum and my rate is still increasing... what gives?

by Anonymous From Nashua, NH on May 26, 2008

by vladimir martinez From Canyon Country, CA on May 26, 2008

by george kegg From Akron, OH on May 26, 2008

by Jennifer Jones From Dublin, CA on May 23, 2008

by brandon frye From Chantilly, VA on May 23, 2008

by Anonymous From Clovis, NM on May 23, 2008

by Edwin Rodriguez From Palm Coast, FL on May 21, 2008

by Marinda Cunningham From Racine, WI on May 21, 2008

by Greg Mitchell From Vicksburg, MS on May 21, 2008

by Jessica Dicken From Greenwood, IN on May 21, 2008

I have had nothing but the run around dealing with Countrywide try to set up a repayment plan. When I started this process I was 3 months behind on my mortgage. Now today 8 months later nothing is resolved and they still do not know what department I should talk to to help me!!!

by Anonymous From Phoenix, AZ on May 21, 2008

It was very tough working with Countrywide. I couldn't get a straight answer from anyone when I tried to do a loan modification. I even tried to do some payment plan but kept getting the run around. I had to repeat the same story to 6 different people to still get nowhere.

by fabian pagan From Port Saint Lucie, FL on May 21, 2008

they would not work with me at all to do a loan modification

by Anonymous From Fairfield, CA on May 20, 2008

by Amanda Stamm From Indianapolis, IN on May 20, 2008

Huge Escrow problems...they double paid my taxes then increased my payment from 950 to 1800..it was impossible to get a straight answer out of anyone. One person would tell me how they can help and another would say they can't. Getting through to the on the phone is impossible!

by karen myers From Ravena, NY on May 20, 2008

my mortgage was sold to countrywide and from day one i have had trouble. trouble getting information, getting assistance and they have had me sick with worry for months waiting on a decision

by Marta Segura From Los Angeles, CA on May 20, 2008

by William Lucero From Pagosa Springs, CO on May 19, 2008

Will give information upon receipt of phone call

by Anonymous From Oak Creek, WI on May 19, 2008

We had a mortgage with Countrywide for several years beginning in 1996; had numerous problems with payment and escrow issues at that time. We should have declined the loan when the broker came up with this company on our most recent refinance, but it was the "midnight hour" when we were told who the lender would be. BIG mistake.

by Shanna Diaz From Pointblank, TX on May 19, 2008

They have an excellent work out program and really seem to care about the consumer. I have nothing but good to say about COuntrywide. I would chose them everytime.

by Anonymous From Meadville, PA on May 19, 2008

by Anonymous From Wilmington, NC on May 19, 2008

They are not in the "HOPE" Dept. They just take your HOPE away. Loss mitigation...'we want to help'...it's all bunk!

by Thomas Culhane From Palm Harbor, FL on May 19, 2008

by Anonymous From Wylie, TX on May 19, 2008

by Annette Walker From Clinton, MD on May 19, 2008

by Victor Treissa From Naples, FL on May 18, 2008

by Carlton Willliams From Uniondale, NY on May 18, 2008

This mortgage company stinks

by Carlton Willliams From Uniondale, NY on May 18, 2008

This mortgage company stinks

by TINA CASTILLO From Pasadena, TX on May 18, 2008

by Anonymous From Belleview, FL on May 17, 2008

They were hard to get to the right person for the forebearance, and no communication with me, except to find out when I could pay. The person I spoke with concerning a work-out plan, was not willing to budge or did not have the resources available to help either with int only, putting payments on end of loan, etc...

by mike kelley From Warren, ME on May 17, 2008

by Anonymous From Marietta, GA on May 16, 2008

They are better than some, worse than others. They have been fairly good to me and tried to help somewhat. However, they never got back in touch with me when I requested a special forbearance plan and this caused me to go from 2 months behind to 4 months behind on my mortgage. Now that I'm having problems with the repayment plan being too much to pay monthly, they want to charge me a higher payment of $1062 for 15 months for late charges, fees, etc., in order to catch up a $1700 arrearage for April and May. I think this is highway robbery and there must be some way to get help on this small amount of money. It's a lot of money to me, but very little when compared with most people's mortages these days. With a husband in dialysis and multiple health issues, and limited income, we have limited resources and make "too much money" to qualify for most state or federal programs. They wouldn't accept a partial payment of over half of the amount due for May 15, 2008. It's ridiculous when mortgage companies refuse to take partial payments. Something is better than nothing, and most places will take partial payments. They should not be allowed to refuse partial payments. Thanks.

by kenya sullivan From Lansdowne, PA on May 16, 2008

by Anonymous From Sevierville, TN on May 16, 2008

by Anonymous From Sanderson, FL on May 16, 2008

by Anonymous From Louisville, KY on May 16, 2008

Why would a company send money back instead of applying it towards your account? Something is better than nothing!

by James Frinzi From Austin, TX on May 16, 2008

They are poor about returning calls and cooperating.

by Anonymous From Matthews, NC on May 15, 2008

by Anonymous From Chicago, IL on May 15, 2008

No bad report-in fact always had someone to offer alternatives in tough situtations & find funds to take care of needs that I didn't know existed... so they're o.k. with me!

by Anonymous From Burbank, IL on May 14, 2008

by Anonymous From Aiken, SC on May 14, 2008

by Anonymous From Maricopa, AZ on May 14, 2008

by Anonymous From Tucson, AZ on May 14, 2008

by Anonymous From Sun Valley, NV on May 14, 2008

they had told me i wasnt in danger of foreclosure and that theyd send me the packet for workout and we'd be alright. never recieved packet but a letter from title comp. saying my home is to be sold in 2 weeks

by Jill Rooney From Shawnee Mission, KS on May 14, 2008

No issues with the company. My husband lost his job in September and we are paying our mortgage out of our reserve fund at this time. We are going to be relocating and cannot keep the house.

by Donna Miller From Las Vegas, NV on May 14, 2008

by Anonymous From San Antonio, TX on May 14, 2008

by Anonymous From Prince Frederick, MD on May 13, 2008

by Krista Campbell From Salem, OR on May 13, 2008

by Anonymous From Coshocton, OH on May 13, 2008

by timothy kleckner From Louisville, OH on May 13, 2008

rates have change 4 time this year alone. We started paying 825.00 a month and now paying 950.00 a month. they lose payment all the time and half the time we don't how they want paid, Check, money order or debt. Never again will i go through them

by xiong vue From Olivehurst, CA on May 13, 2008