Chase Manhattan Mortgage

by ANGELA COX From Decatur, AL on September 15, 2008

by Ophelia Herron From Memphis, TN on September 10, 2008

by Donna From Snohomish, WA on September 02, 2008

How can Chase start foreclosure on our home when the sold the loan to investors? We were never informed of this. Do we have a legal case here? Chase just gives us the run around. We are $400.00 behind on our mortgage payment and keep getting nasty calls from Chases collection dept. We have told them to come and take the house and that we will move out within the week. Their response is OH Oh Mr --- we do not want you to do that maybe we can help you. All avenues we have persued with them come back with letters saying sorry we cannot help you Go Figure!! Worst experience I have ever had deal with.

by anonymous From Chicago, IL on August 15, 2008

I had 2 loan modifications to catch up on my mort. after getting layed-off. Chase does not send statements during this time, and systemically keeps you from knowing how they apply your payments re: prin, fees, int. I have just learned in my 9th yr. of a 30 yr fixed note, that I have been charged $60 to $70K in fees for the loan mod. It shows I have paid NO principal in 9 yrs, as if I had an ARM. They have stolen 9 yrs. of my principal. I am waiting for a response. It's been 5 weeks since I called the CEO. They are crooks.

by Deborah Hartrman From Norfolk, VA on August 13, 2008

by Anonymous From Munroe Falls, OH on July 31, 2008

by LARRY PUZON From Saint Cloud, FL on July 25, 2008

THEIR CUSTOMER SERVICE IS POOR LOOKS LIKE FROM OTHER COUNTRIES LIKE CALL CENTER IN ABROAD.THEY EVEN ADVICED TO BE DEFAULT TO GIVE AN OPTION

by Anonymous From Franklin, WI on July 25, 2008

by crystal mcelroy From Salem, IL on June 24, 2008

by Anonymous From Glen Burnie, MD on June 17, 2008

by Anonymous From Colorado Springs, CO on May 19, 2008

by Anonymous From Menifee, CA on May 06, 2008

I've had worse mortgage companies. With Chase: I wasn't behind on payments but anticipated a future problem since my husband left me with the mortgage. I called to see if they could excuse a payment so that I could catch up on life or if I could work out some sort of assistance since CA mortgages are foreclosing like crazy but I was paying mine on time... instead of rewarding me, I got nothing. They said they could only help me if my home was in or about to be in foreclosure. How much sense does that make? No proactive or preventative options!

by d jones From Southaven, MS on April 24, 2008

I didn't ask for them and don't want them. My mortage was sold to them without my consent which I think voids any agreement ever made. There is a legal understanding in a democratic country not governed by the corporations called a "meeting of the minds". How can this occur if your mortgage is sold without you knowing?

by Anonymous From Salisbury, NC on April 16, 2008

by Anonymous From Hudson, NY on April 08, 2008

2 Days before our closing (mortgage commitment had been issued) we were advised that chase's verification company needed additional information even though all conditions in the commitment had been met. It has been 4 business days and we cannot get a new closing date or a response from chase or their contracted verification company.

by Penni From Eustis, FL on March 31, 2008

I have my mortgage with Chase. My husband and I split up well over a year ago. I live in and pay the payments on the house. My husband filed bankruptcy on his credit cards only in December. I had not paid my December payment and called Chase on Jan. 14 to tell them I would be catching up the end of the month. They informed me they can't talk to me because its in foreclosure! I was appauled that 45 days late would be enough for them to have already filed foreclosure papers but they did and they never to this day sent me anything on it. I did recieve a ruling from the bankruptcy court saying they were given permission to go ahead with the foreclosure process but I had already caught up my payments before it ever went to court. They now tried to bill their attorney fees with my mortgage payment. I told them that was between them and my husband and they can't put it in my mortgage. We'll see where it goes from here. Whatever you do don't let them hold your mortgage if you have a choice. I didn't, they bought it from my original mortgage company. I now have to worry all the time whether they are trying something behind my back or not.

by Lolalee Baarstad-Harris From Rockford, IL on March 20, 2008

They absolutely do not respond. I am The plaintiff in a real estate fraud case as a foreclosure & NO ONE FROM THIS COMPANY HAS EVERY REPLIED, SHOWED UP, OR ETC. AS A DEFENDANT. ACTUALLY, I THINK THIS IS A RESPUN COPY OF A LOAN THAT THE MOST CURRENT BUYER SCANNED & RECORDED TO MAKE IT LOOK LIKE THERE IS A REAL MORTGAGE ON SITE. I WENT WAY BEYOND TO NOTICE THEM & SERVE THEM BUT THEY NEVER RESPONDED...THE $$$$ ARE OVER 500 BUT UNDER 1 MILLION. SO WHAT GIVES??? OF COURSE THERE THERE IS MORE TO THIS WHICH IS DOWN HILL FROM THIS PART...

by Jacqueline Albert From Marion, OH on March 17, 2008

Very hard to communicate with, short of harassment, I dislike dealing with them all together. Our original loan sold to Chase shortly after we purchased our home in 2004. I don't feel as if we have had a chance to get on our feet.

by yolanda williams From Rowlett, TX on March 02, 2008

by Anonymous From Naperville, IL on February 27, 2008

Tried to talk to them regarding our situation they can not do anything to help until past due on account.

by Anonymous From Prairie View, TX on February 22, 2008

can't get anyone to call me back from the REO division.

by Chandra Vitti From Trenton, MI on February 11, 2008

by Chandra Vitti From Trenton, MI on February 11, 2008

by Vanessa de Leon From Palm Bay, FL on February 06, 2008

by Russ From Crete, IL on January 22, 2008

Chase Manhattan Mortgage is the worst company to deal with.Their customer service operators are no help and every time you call you get one thats knows even less then the last one you talked to. If you do happen to get one that sounds like they no what they are talking about, they tell you one thing and then do something different. THE WORST CUSTOMER SERVICE EVER!!!!!

by Manuel Zamora From Roseville, CA on January 11, 2008

From their credit cards to their mortgages DO NOT DEAL WITH THEM they are CROOKS & DECEITFUL. They don't post your payment on time, then have the gall to charge you 30% interest on your credit card - and we aren't talking 30 days late, either. Do NOT DO BUSINESS WITH THEM. They are also the worst mortgage company to work for or with - they don't care about you or your situation. It disturbs me to see that they are trying to take over Washington Mutual, one of the last honest companies in the US. Kerry Killinger is selling his soal if he goes through with this.

by Anonymous From Salem, NH on December 08, 2007

Worst company I have ever dealt with. Their practice of submitting bills 2 months after they are due then charging exorbinant late fees should be illegal. These people deserve more punishment than Enron executives.

by loveland co From Loveland, CO on August 27, 2007

recently we have been served with foreclosure papers and I called our mortgage company and they said that they did not do that so I called the attorneys and they said that chase did it the problem is that we no longer had chase and chase said that they didn't do it so now i go to court to find out if chase really did this or a boogie man did it

by Anonymous From Chester, NY on July 17, 2007

no one gets back about the modification and then the collection people threaten to take your house, not nice people!!!!