Charter One

by John Spengler From Hamburg, NY on May 11, 2009

Many years ago when I re-mortgaged with them, it was set up for them to debit my checking account every month , they stopped without notice then started sending me late payment notices with late charges included. I Filed for chapter 13 and then papers were filed with the court informing the court I had not paid for 2 consecutive months, which was not true and I have Bank statements to prove I was to date after filing chapter 13

by Gayle Brockman From Detroit, MI on March 07, 2009

I have tried to explain to Charter One Bank, that since securing my Home Equity Loan and Mortgage, I have been permanently disabled, divorced(my ex-husband was co-owner), filed for bankrupty(but reaffirmed my debt to them); but they still will not allow me to refinance my home equity loan, or modify my existing home equity loan.

by Anonymous From Henry, IL on January 07, 2009

really hard to speak w/someone-whenever you call back to speak w/someone you've already gave all your info to they don't work there anymore.

by jay test obbb From Davidson, NC on December 07, 2008

by rebecca barrow From Harold, FL on November 22, 2008

its actually called charter bank. they are rude and not helpful at all

by EDGAR CABEZAS From Antioch, CA on August 29, 2008

by Elizabeth Ocean From Coppell, TX on May 12, 2008

The mortgage company is actually Charter Bank. I made 3 payments to them after I had to move to Texas to became employed once again and was attempting to pay at least one payment once a month, but then the bank threatened me with bringing it current by 032208 or they were going to foreclose. I was unable to bring it current.

by Matthew Casey From Toledo, OH on April 28, 2008

Very unwilling to offer any assistance