Centex Home Equity
About Centex Home Equity
Centex Mortgage is now Nation Star Mortgage
Centex Home Equity's Parent Company is: Nation Star Mortgage
Checked Better Business Bureau: No
Centex Home Equity's Contact Information
Reader Comments & Ratings
Average Rating: (1.4/5)
by Anonymous From Azle, TX on March 08, 2013
Whatever happened to tacking late payments onto the end of the note so the borrower can get caught up and start new? Instead of these fake loan modification applications that are set up to prolong payments and eventually steal your homes??
by Roseanne Jordan Largent From Azle, TX on March 08, 2013
First of all, I just noticed the disclosure at the bottom of this page, "IMPORTANT NOTICE", trust me when I say your loan will NOT be approved! You will be given the run around and transferred from agent to agent to agent all day, every day and documents added and added to what is required to your loan modification application. In the meantime, they tell you "NOT to pay your monthly payment because it looks as though you will qualify and we don't want you spending more than you have to and you may need that money to assist in the arrears after the modification is completed".. 3-4 months go by and next thing you know, you are in default and they find something wrong or prolong the loan application so long that it gets denied. Again, by this time, you are in default and then foreclosure is started i you don't have your back payments turned in immediately with late fees and other legal charges that start accruing! I lost my home to them last year.(may,2012) and it was sold for *cash only* in September. Centex, was the originators of the loan in 2002, and I owned my home outright before that. We was asking for a consolidation loan for personal reasons and was going to use my home for collateral. Instead of a collateral loan, they said they were making it a first time buyer Mortgage loan with an AMR. They said it was only for 2 years and then we could refinance it under a fixed rate. The reason for this was because we had purchased the property from a family member as part of a family estate and didn't ever have a home loan prior to that. Even though we had records and statements from the family member we bought it off of stating we were prompt with our payments and paid off our loan. I am wondering if this is even legal. However, 2 years later, Nationstar took over the loan. We had AAA credit and never late. In 2004, My husband passed away. I called Nationstar to report that my husband had passed so that I could the proper paperwork signed over into my name only, and they told me I was going to be penalized for being a widow!The 2 years were up for the AMR and I wanted to refinance under my name with a fixed rate and they told me Id have to wait to prove myself for another year. Penalties and interest started going up and I was always on time. So I called to asked what hat was all about and no one could explain the reason to me. At that time, I had a bank account and the payments were being taken out automatically. Even though I was on time, someone from the company called me every month wanting to know when I was going to make my next payment. In May, 2005, I proceeded again to redo my loan to a fixed rate, for a month, this man called me every day requesting this and that from me to get this loan through. He wanted a written statement from my step daughter, which made her think she was entitled to part of m property, so she wouldn't sign. Therefore, I had to take it to probate, which takes 90 days. During this time, this loan officer called me repeatedly every day even when I was at work, on weekends, and demanded we get this transaction finished. On May 28th,2005, I called to inform him that I would have to have my husbands will probated in order to proceed with the loan and that it would take 90 days and the man, named *John*, got hostile with me and said to me,"LOOK LADY! I've been dealing with you all month and if I don't get this loan in by the end of the month, I won't get a paycheck!" I was flabbergasted! The harassment didn't stop there! I was told because I was a woman, it would be hard for me to get the fixed loan and would have to show more proof. The harassment cost me my job. I was under so much stress from trying to work and obtain all the documents and answering unnecessary phone calls, that I fell asleep at work and lost my job. I worked 16 hour shifts on weekends and he called me while I was at work,knowing I worked trauma er and had no way of obtaining anything during that time! I was the only xray tech running an entire hospital and his phone calls during that time was a distraction to patient care. I told him that I could not talk to him during this time and he threatened not to pursue with the loan if I wasn't able to comply by traveling 40 miles out of town to have my step daughter sign a paper. He even went as far as ask me if he could go down and obtain her signature so that we wouldn't have to go through probate. That is a 70+ mile journey for him one way but if he thought he could do it, then by all means, go for it. It just got worse and worse. Needless to say, I lost my home last year to these predators after owning it for almost 30 years. I had mineral rights but not sure what is happening to them yet. They sold my house in September, 2012, for *cash only* after so-called vandals broke in and stole the doors and the 3 ton train ac unit and I'm not sure what all. Then tried to say I did it!! My guess is, they probably had someone vandalize the house for insurance purposes to upgrade so that they wouldn't have to spend a penny or sell it for cash because it isn't able to be loan approved now. I am not sure and that is my opinion but all I know is' STAY AWAY FROM THIS COMPANY!" if anyone has a lawsuit I want in. I am living with friends now because I have lost everything due to these predators and can't afford an attorney. However, if there is any way of getting into a lawsuit against them or a lawyer that works for getting paid after a suit is settled, I have documents to verify many things as well as a appraisal report that that states that my house was a appraised at 155,000 so that they could get me a higher loan. When reality and the taxes state it was worth only 112,000.(I believe). Isn't that in itself a lender practice? There's more!!! Adding the land taxes ands the insurance to my account,without notice, after I had already paid them! Without Notice! I had ALWAYS paid my own taxes and my own insurance. This is how I got into trouble with them and lost my home. I paid mV insurance then Nationstar decided to step in and pay it and then when I made my house payment, it went to pay for escrow to cover my insurance! This got me behind the first month. There is so much more! MY BEST ADVICE IS TO STAY AWAY FROM THIS COMPANY!!!!! THEY ARE THE DEVIL!!! I am going to find me a lawyer and I will fight for my rights back!!! One way or another! That was family owned property and I want it back or the money you stole from me through loss of job, license, medical license, and mental anguish due to the harassment and illegal transactions you choose to use to destroy all that is in your path!!!!! STAY CLEAR OF THIS COMPANY!!!! PLEASE!!! THEY ARE NOT FOR THE BORROWER! THEY ARE THIEVES OUT FOR YOUR HOMES AND INTEGRITY AND CREDIT RATINGS! Hence, THEY ARE OUT FOR THEMSELVES ONLY!!! again, if here is a class-action lawsuit in in Dallas Texas,. please includes me in it or if you are a lawyer or know one that will help the poor victim, please contact me
by Stephanie Bullard From East Orange, NJ on November 20, 2012
I worked for the company for 11 years and as soon as i got into trouble they never tried to help at all. I know they have helped others cause I seen it for myself...
by Captain Mortgage From Oswego, NY on May 06, 2012
Ladies and Gentlemen, Disengagement is the only option. Stop paying your mortgages! Conservation of your actual wealth (our homes) is paramount. Calling any bank is a distraction of your time designed to discourage us Don't seek relief from the thief. Don't allow automatic withdrawal from your account! Ignore the bastards lies. Save your money in a reserve escrow account you create with your "bank" Demand that they show you the signed Assignment of Deed of Trust doc. This document is essential for two reasons 1.No transferred loan contract is legally binding without it.2.No agency,bank or institutions are entitled to receive monies for the alleged dept. Without proof of legal interest. You're paying money to people (Corps really)to whom you don't own anything!! Look it up. Don't take my word for it. Conserve your money for more important things like food,clothing,medicine. Things are going to get better by themselves folks. The Calvary ain't coming' I heard they were camped by a little bend in the river... .It's us or nobody.
by disgusted in Tennessee From Memphis, TN on February 23, 2012
they are the worst kind of thief
by lisa From Saegertown, PA on January 26, 2012
i am dealing with this same company they are no help i am doing some research now i want to save my home this is horrible how this company can do this to us. i have been fighting with them for four years now. i have paid so much to them i can't even afford a real lawyer why do the middle class always have to suffer. if any one has an open lawsuit or any info in the pa area please help me firstname.lastname@example.org
by eric From Indian Springs, NV on October 12, 2011
terrible company predators of the worst kind with out remorse or regard to the families they have stolen from please if there is a law suit let me know asap.
by Anonymous From Lemoore, CA on July 22, 2011
We got our mortgage through Centex, they were bad enough and all of a sudden we have Nation Star and they can only tell me about limited payment history. They are the worst. I have heard people getting there homes foreclosed because of their practices. They need to hire people who know what they are doing. I talked to five different people before talking to the manager.
by Anonymous From Indian Head, MD on January 03, 2011
NS did a loan modification but left an outstanding late fee. I thought if you do a loan modification that they include the entire loan amount. Why do I have late fees remaining?
by justin keller From Seneca, MO on December 14, 2010
by Herbert C Lubitz From Sayre, PA on September 23, 2010
Do what I did. Get yourself a computer and research your loan, I found so many violations that I stopped the lawyers from filing the foreclosure. They transferred it to the companies VP I think, but that won't stop me from fighting them, as they are trying to use MERS as the Note holder so they can foreclose, but they have no interest in the loan as any holder. Don't let them get away with it. Fight it your self, you'll have better chances of getting it thrown out of court.
by H.Carvajal From Miami, FL on July 21, 2010
All of above reflects on me. These people tell you to just keep sending in the payment while the loan modification is in process then you get a foreclosure notice, I will have to hire an attorney its been going on for too long. If anyone organizes a lawsuit against this company please let me know, I would like to see them go down for misleading their customers.
by Angela Dixon From Portage, IN on March 31, 2010
My husband and I applied for the HAMP program in June 2009. At this time, we were not in default. We submitted all paperwork and received a contract from Nationstar stating what our trial period payments were going to be. We started the trial period payments in July 2009. These were due to end September 1, 2009. We were told from Nationstar that we would have our new mortgage documents within 30 days from the last payment, which would put us at October 2009. We called multiple times and were told they were behind due to having so many loan modifications coming in. Nationstar told us to "just keep making your payments. Everything is fine with your account." In December 2009, we received a foreclosure noticed from Feiwell and Hannoy, Nationstar's attorneys, and from the Porter County Superior Court. I called Nationstar and they had no record of us being in foreclosure. After hours of conversations and multiple phone calls, they finally found where we were placed into foreclosure and told that they had "put a code into the computer to suspend all foreclosure action until a decision was made on our account". In December, another court document was delivered stating that Nationstar reported that we had not paid since March 2009, when in fact, I have all money order receipts showing that I have been paying $929.19 a month since July 2009, per the signed contract from Nationstar. I called Nationstar and was told that everything was fine and that my modification was in underwriting and the paperwork would be mailed out by the end of the month. In January, we still had not heard anything back from Nationstar. When we received our tax statements, the numbers were all incorrect. I called asking why it showed that we had paid so little and the lady informed me that they "had messed up and placed the money we paid into a miscellaneous account instead of a suspense account" but that it would be corrected as of January's payment forward. This never happened. I had called several times after to check on the status of our loan modification and each time I was told it would be done shortly. On March 11, 2010, I received a certified letter from the Porter County Sheriff's Office stating that our home was up for auction on April 21, 2010, and this document was dated February 23, 2010. I called Nationstar and the man stated that our loan modification was denied on March 6, 2010 because they did not have recent pay stubs because the pay stubs they had were from June 2009 when we started the modification process. Never once did anybody call or send a letter stating that they needed any further paperwork. When I asked the man why the foreclosure continued although we were in the loan modification process, he stated, "I'm not going to argue with you." Nationstar sent our account to their attorneys in June 2009, the same month that we started the loan modification process. The documents were filed with the Sheriff's Office on February 23, 2010, two weeks before the decision on our account was even made. As of today, I still have not received any notifications from Nationstar stating that we were even denied. Had I not called the day we got the Sheriff's Sale Notice, would never have known that we were even denied, especially for a lack of two papers that we were never informed of needing to resubmit. They have taken almost $10,000 from us (the monies we have paid since July 2009 that they did not apply to our home) along with several thousand in late fees and escrow advance fees because Nationstar is saying that they had no money from us to pay our homeowner's insurance, PMI, or property taxes. I have the loan modification documents, along with all court documents, and money order stubs showing that we have paid several thousand dollars to Nationstar. I have proof to back up everything in this complaint.
by Anonymous From Oscoda, MI on March 16, 2010
If someone is interested in filing a lawsuit against Nation Star, I am willing to sign on. I have been trying to get my mortgage payment reduced since October 2009 when it was sold to Nation Star from Flagstar which I never had problems with. Also, the last time that I called Nation Star - I asked to talk to a supervisor and was told that I couldn't do that. This is the only company that I know of that you can not talk to a supervisor!
by Anonymous From Red Oak, TX on February 20, 2010
by Anonymous From Felton, PA on January 13, 2010
when i got my mortgage it was with centex and then it became nationstar and we have had trouble all the time . they will not help you with anything. i tried to do making home affordable and while we were doing that they sent us foreclosure papers.i will help to get them. just let me know when.we need to get people together fight to keep our homes.this co is bad.if we all don't do something we will all lose.
by Anonymous From Healdsburg, CA on January 05, 2010
by alvin mack From Edgewood, MD on December 22, 2009
by ray From La Puente, CA on December 11, 2009
i need to know if any one knows of a lawyer that has the balls to sue this big corporation for us poor working people let me know
by Anonymous From Pittsburgh, PA on November 30, 2009
Countrywide and BOA are horrible. Will not work with you and BOA took money from our government to help those in foreclosure!!!!! what a joke. The government should have just given the home owners the money
by jlouise From Celoron, NY on November 15, 2009
WE NEED TO START A CLASS ACTION SUIT ASAP. THEY SUCK AND HAVE BEEN TRYING TO FORECLOSE ME FOR 5 YEARS AND I FILED Bankruptcy.
by Anonymous From San Antonio, TX on July 22, 2009
Centex Home Equity was a great company to work for, but as soon as they were bought out by Nationstar, they went down the crapper!
by Livingston From Plano, TX on July 10, 2009
We opened a mortgage in 1999 with Centex, refinanced a couple years later. Have not had them as a mortgage yet on my credit report it shows that this is an open account and our debt to income ratio is sky high with our current mortgage added. This is fraud and according to Northstar they have no record of us. It looks as though we will end up suing as this has caused us problems. This has been added to my credit report within the last year as it did not show up on my credit report in June of 2008! They were horrible to have as a mortgage company that's why we refinance!
by j. peters From Shelbyville, TN on June 18, 2009
we bought our home 4 years ago and now we have found out through our insurance company that there is significant foundation seepage due to prior flooding that was not disclosed on our contract. When we contacted Centex, they claimed our home was listed in their database. hmmm???? anyway, the rep we dealt with was helpful? researching the house, but we're probably going to have to deal with lawyers.
by Paul Parker From Bellingham, MA on June 11, 2009
I am fighting Nationstar Mortgage over a loan modification that they offered me. They had me sign an agreement (which I did agree to) stating that if I paid three "trial period payments" by specific dates, that my loan documents will automatically be modified to the lower payment/lower interest rate. My "new mortgage" payment was then due on June 1st. I paid the three trial period payments (March, April & May) as well as the June 1st payment (not easy seeing that the May 16th payment was just paid). I left myself with $100 in the bank, but thought it was worth it. On June 1st, I called asking when my new monthly statement would arrive, showing the new interest rate and new monthly payment amount. They said "the program that you were in was cancelled, you are not in a modification program, but... we have another program you can sign up for, which will require three trial period payments"!!!!! I can't believe these people. The next day, I received a foreclosure paper, giving me 35 days to pay the 4 months that I was behind (job loss) or they will begin the foreclosure process. email@example.com
by deb From Saint Paul, MN on May 26, 2009
well i agree we never were late or missed a payment I refinanced to get out of adjustable rate to a fixed rate at that time we add a escrow account and now we don't for some reason we got behind on our taxes and they took it upon themselves to pay it when i had already made arrangements with the county we were only 1 yr behind it takes 4-5 yrs before they will do anything nationstar refused to help because we were not behind on our payments now they want to do a modification for 2 yrs and right back where we started from centex we had no problems nationstar also states they are not in Obama's plan. they suck they were not willing to help us in anyway now we are in foreclosure.
by mark nemecek From Mchenry, IL on March 14, 2009
I want to start a law suit against nation star for preditory lending and cheating people . if your interested get on here . And ill contact everyone who is with me lets get THEM!!!!
by Susan From Flint, MI on February 02, 2009
I agree with all of the listed commplaints. I was recently bought by Nationstar 12/1/08 and it has been a mess every since. They are trying to charge me for money that wasn't received my the selling company and now they are trying to get me to pay money that I had to pay to the prior company. This money is said to have already been sent to Nationstar and even cashed to their account. However, that money hasn't been receipted in to my account, but showing that I am behind and that I will be paying late fees and having 30-60- or even a 90 showing on my account. I have NEVER been late on my mortgage and I get bought by these folks and poof...I have late payment showing, discredits to my account and credit, and one great big HEADACHE. I didn't ask to be sold, but I was. I asked to be refinaced and they won't. This company doesn't do anything that it seems to promise. I am not sure things will be looking up for me with the help of this company.
by Anonymous From Carrollton, TX on January 12, 2009
Horrible company to work for!
by Michelle Plummer From District Heights, MD on December 30, 2008
I havent sent in my hardship loan with my mortgage co I'm just trying to get a little more input incase they can't help me
by Anonymous From Harvey, LA on December 29, 2008
by sam From Sacramento, CA on December 16, 2008
by dale curtis From Weatherford, TX on October 21, 2008
We owed one year of insurance and now are being forced into an escrow account that more than doubles our payment. We are in danger of losing our home. I have talked to them 6 times in one month and got the usual run around.
by Pat From Millstone, NJ on August 16, 2008
Nationstar took over our mortgage as of 8/1/08. They sent us the incorrect loan statment and account # several days after the first. Then they sent a letter stating they were sorry for any inconvenience that they would be sending out a new account # and welcome letter. We received it on the 16th of Aug and it stated that the payment was due on the 17th or a late fee would be charged.
by ROCHELLE HUDSON From Carlinville, IL on August 01, 2008
YOU ALL ARE VERY BAD PEOPLE I HAVE HAD MY HOME FOR 9 YEARS NOW AND NEVER BEEN LATE ON NOT 1 PAYMENT
by j From Goodyear, AZ on June 15, 2008
go help me....I am currently attempting to negotiate with them....a loan modification. They are offering one year ....god help us all.
by Anonymous From Chino, CA on May 07, 2008
They have no clue what they are talking about! They are very helpless. Any time you call with a question they say they need to do an investigation and they never call you back. You need to keep bugging them but will never get an answer. They will never help you. I would do anything to drop them, but since I've lost so much value on my home I cant finance with any other bank.
by dave From Elk Grove, CA on May 04, 2008
they hold your payment so they can get a late charge,customer service reps sound like there from the ghetto, and as far as mortgage knowledge they are illiterate, they charge you outrageous interest rates, hire derelicts to handle phone calls,if you are looking for loan bypass these people they are a headache to deal with i am currently in foreclosure and finally 8 months later they are considering a loan modification for only 12 months which is not going to fix the problem. i have had several home loans and these are the worst people i have dealt with. STAY AWAY FROM THIS MORTGAGE COMPANY you will get a better deal from the loan shark.
by john From Erie, PA on November 13, 2007
definitely loan sharks and the white collared mafia!
by Anonymous From Detroit, MI on October 01, 2007
This is the worst company I have ever dealt with. The employees are non-professional and the tactics they use to swindle people out of their money are terrible. The will call you 4-5 times, sometimes even more, throughout the day everyday, and for what? They don't even know. I am willing to pay more that I am paying now, and let me tell you I am paying out of the nose, to get out of this mess. When Centex had the company, I did not have any problems. This company stinks.
by theron mitchell From Watonga, OK on September 28, 2007
they hold check until late to get late charge... very misleading.
by Cynthia Corpening From Fort Worth, TX on September 14, 2007
Centex Home Equity are predatory lenders, they will lie, cheat and my advice is to stay completely away from them or you will be in serious trouble with your mortgage.
by james greely jr From Argonne, WI on August 26, 2007
The loan was a mess from the day we got it and Centex Home Equity made no effort to correct anything we told them about our concerns
Rate or Comment on this Organization
Have you dealt with Centex Home Equity? If so please help others and let them know what you think about this organization.
IMPORANT NOTICE – PLEASE READ There is no guarantee you will receive a loan modification. Even if you accept this offer and use our service, your lender may not agree to change your loan. Loan Modification approval is dependent on criteria including but not limited to hardship, income, debt ratios. American Foreclosure Specialists is not a Bank, nor a government agency or government affiliate. Our services are not approved by the government or your lender. American Foreclosure Specialists assists in the document preparation, working with and communication with your Mortgage Bank in the attempt to acquire an approved Loan Modification. If you stop paying your mortgage, you could lose your home and damage your credit rating. Loan Modification Plans are dependent upon mortgage company criteria and financial information gathered as part of the efforts of AFS. The information and notices contained on this website are intended as informational and should not be regarded, as financial or legal advice. AFS attempts to ensure that the material contained on the website is accurate and complete at the date first published, however you should recognize that information contained on this website may become out of date over time. Readers who have particular questions regarding real estate law, finance, or who believe they require legal counsel, should seek the advice of a financial advisor or an attorney. Submitting a contact request, gives AFS consent to contact you by telephone and/or email, even if you have previously listed yourself on any state or federal Do-Not-Call List.