Bayview Loan Servicing

by Anonymous From Warsaw, KY on August 20, 2010

Urgent! HELP STOP BAYVIEW! If you are having problems now or have had problems with Bayview you are NOT alone. We urgently need you to contact the following to make them aware of Bayview's actions: Office of Financial Regulations Division of Financial Institutions 200 East Gains St. Tallahassee, FL 32399-0371 Phone: 850-410-9805 Or file a complaint online: http://www.flofr.com/index.htm click on Consumer Resources and the "File a complaint" link is on the right.

by Anonymous From East Schodack, NY on August 19, 2010

Sued me - sued them back - their attorneys are so bad they haven't even been able to get it together to answer or provide discovery - it has been a year - they are a joke - if they sue you for foreclosure sue them back they are so disorganized they can't even defend their actions

by don stack From West Orange, NJ on August 07, 2010

I have always received inconsistent and contradictory information and offers from 4 representatives of Bayview in the past 10 months. I actually have no notice served on me that I am in foreclosure although they seem to have me thinking they are preparing to do that. I received a call for an inspection of the interior of my house now from a realtor and the investment company who really is the end mortgage holder. I believe my house is part of a REIT now.

by Anonymous From San Juan, TX on July 24, 2010

Our loan was taken over by Bayview,and at first they seemed very helpful when we had problems paying our payments. We were going to give our house back to them , and they restructured our loan. Our payment went from almost 1100 plus taxes, and insurance, to 665 insurance, and taxes included. We went from 10.9 to 4 percent interest. Well, we were elated, and of course decided to stay in our home. Approximately 8 months later they told us the escrow account on our loan did not cover the taxes owed,and our payment would go from 665.00 to 1,350.00! DO NOT TRUST THIS COMPANY TO ACT IN YOUR BEST interests. THEY ARE PROFESSIONAL Back stabbers ACTING AS A PERSON. THESE ARE NOT PEOPLE, THEY ARE THE DEVIL, AND HIS DEMONS POSING AS PEOPLE,AND IF OUR GOVERNMENT ALLOWS THEM TO CONTINUE DESTROYING PEOPLES LIVES, AFTER THE NUMBER OF COMPLAINTS THAT I HAVE SEEN AGAINST THIS COMPANY. THEN THEY ARE NO BETTER THAN THEM!

by TLB from MN From Elk River, MN on July 14, 2010

Bayview initially worked with us due to the economy and that leading to my husband losing hours from his job. We filled out the hardship papers to qualify for a load modification. They stated that we needed our mortgage payment needed to be 31% of our of our gross income. We fell at 30% - therefore we did not qualify. We tried to explain that our income on a regular basis was not this much as they were looking at our tax statements - this included the income from us selling our retirement stocks and receiving a 301K loan in order to make payments. We fell behind and yet we are both working full time. Thank you Bayview for not offering your help. You can now foreclose on the home and try to get back the funds.

by Anonymous From Fremont, CA on July 09, 2010

Bayview wants both up front cash and foreclosing your home at the same time

by Anonymous From Hopkins, SC on June 30, 2010

by jody garrick From Hopkins, SC on June 30, 2010

ran through hard times,like so many other families in america,,only to be cheated out of the equity i have in my home,,Bayview disguised them it as late fees,,,add 14,000,,,the exact amount of equity that i had,,,,,fly by night company ,who has done there homework,,and no how to swindle and steal legally

by Williams From Henderson, NV on June 24, 2010

Don't let them fool you! Bayview told me we approved for the HAMP modification 100%. After making our "trial period" payments for 6 months they denied us! They're reason was "Failure of Net Present Value". Basically this means we are too far upside down and it is more profitable for them to foreclose....isn't this a program designed to help people STAY in their homes?? Finally we applied for the Citi Bank modification and got approved. The final verdict....our payments went up and they added $20,000 to our principal. We signed the papers to avoid foreclosure. Thanks a lot Bayview/Citi Bank. We feel like we got tricked.

by Anonymous From Houston, TX on June 02, 2010

My mortgage was transferred by Citi Financial to Bayview. Citi Financial was horrible to me. They even duped me into applying for something called a "Freedom Loan", supposedly at no out-of-pocket expense to me. They made me feel that they were really doing me a BIG favor. Too late, I realized my mistake of signing the papers on a particular date (immediate deadline). My monthly payments were lowered by $100.00, but the lowered amount cost me $7000.00 which was add to my loan. I agree with the the NEGATIVE comments and ratings posted here for Citi Financial, and Bayview. Click on the About Us" tab for a BIG LAUGH. How could they even use the word CHRIST in anything that they say about their company or about their services!!!

by Elizabeth From Fort Collins, CO on May 12, 2010

This is the absolutely worst company I have ever dealt with. Due to a business failure (caused by the economic downturn) and a job loss, my husband and I got behind in our mortgage. In February 2010, I discussed a loan modification with Alan. He told me what documents he needed to be faxed to him to complete the application. I did and nothing happened. I then got a call from Melanie 2 weeks later. She told me that Alan left and gave me a different list of documents we needed to fax in. We did on 3/23/10. Melanie called us to request several more things which we promptly faxed in. We have heard nothing. I called the company last month (April) only to be told that there was now another person handling our loan, Ryan. Ryan has never called us and talked to us or left a message, despite the fact that he claims to have been trying to call us. I left 4 messages for him over a week's time and he never returned any of the calls. I finally reached him, not his answering machine, and he claimed to have absolutely no knowledge of the fact that we were trying to do a loan modification. When I told him we had sent in all the documents, he promised to try to find the folder and he would call me either later that day or the next day. 3 days later, I once again called him, not the other way around. He finally found the folder (with all our personal information) and now requires more information from us because the info we sent in was now outdated. Meanwhile, we've received a foreclosure notice and an extra $10,000 added on to total. When i expressed my frustration appropriately (no yelling, no swearing, no threats, etc.), Ryan hung up on me. I am totally disgusted with the complete lack of professionalism, the lies, and stupidity of the employees of this company. The way this place does business certainly epitomizes the GREED and Amorality of many American businesses and is a contributing factor in the near collapse of our economy.

by Anonymous From Washington, DC on April 21, 2010

by Anonymous From Fredericksburg, VA on March 13, 2010

OUR LOAN WAS TRANSFERRED FROM CIT MORTGAGE. AT FIRST BAYVIEW WORKED WITH US BUT THEN MY Husband LOST HIS JOB THEY Wouldn't ANY LONGER. THEY GAVE US A HARD TIME, TRANSFERRED US FROM PERSON TO PERSON. WE ARE NOW LOSING OUR HOME AFTER 20 years. THEY Don't GIVE A Darn. THEY ARE THE WORST PEOPLE WE HAVE EVER Dealt WITH. Don't USE THESE PEOPLE.......

by Jerry Rubio From Chowchilla, CA on March 12, 2010

Till this day, I have been going round & round with my lender: https://www.bayviewloanservicing.com/ August of 2009, I applied for Obamas "Making Home Affordable" hoax program. All bayview loan servicing does well is: Stall, Stall, Stall. I have complied with all bayviews request for financial documentation, still every couple months they have the nerve to call and ask for the last two months bank statements, it's never ending. I wanted to let you know that you were 100% correct when you said this program was "smoke & mirrors." Do you have any friendly advice? I may as well throw in the towel and ditch this infamous: "Making Home Affordable" hoax program all together, like so many other hardworking Americans. Thank-you! -Jerry Rubio Chowchilla, CA

by home owner in Salisbury, MD From Salisbury, MD on March 10, 2010

M&T Bank was servicing the loan on our house. They refused to modify loan (we have had some extenuating circumstances). We missed a couple of payments & loan was turned over to Bayview. I contacted them & within 2 weeks had a temporary modification in place & will become permanent in 3 months. They have done an outstanding job. As a homeowner you MUST do your part so they can help you.

by mike From Schertz, TX on January 31, 2010

i ask for a loan modification and got it. my interest went from 9.2 to 2% for first 5 years. and 5% for the remainder of the loan. the payoff stayed the same. the rep. was extremely helpful and they saved my home.

by PISSED OFFFFFFFF !!!! From Lithonia, GA on January 23, 2010

How do you get a Damn F business rating and yet you are still able to conduct business. If this was a restaurant Guess What they would have Shut Them Down. So why haven't you shut them down and Citi Mortgage TOO they are in with each other!! They need to do the same damn thing with these thieves creating homelessness daily. They need a moratorium on foreclosure and need to shut down these F rated companies!!!!!!!!!!!!

by barry grizzle From Marengo, OH on November 23, 2009

by m.pitts From West Palm Beach, FL on November 21, 2009

My LOAN WAS ALSO Transferred FROM CITI, BALANCE $4,700.00 LOAN MATURES 1/1/2010. THEY HAVE REALIZED THAT i WOULD BE ABLE TO PAY IT OFF AND STARTED SENDING BACK MY PAYMENTS AND threatening FORECLOSURE.

by ron platta From Posen, IL on November 15, 2009

by Jennifer From Waterville, NY on October 17, 2009

They suck and the guy I deal with Jared is a word I can't say on the computer, I tried to talk to them tried to get help all i get is rude customer service, I told them that too, they are suppose to help people they don't care as long as they get their money. They don't care about people and what they are going threw, NEVER USE THIS BANK THEY SUCK!!!! They are trying to foreclose on our apartment building and instead of notifying us they take it upon themselves to tell all the tenants how low is that?

by Doug and Shawn Heiing From Delphos, OH on August 19, 2009

Our mortgage was just recently turned over to Bayview from CitiMortgage

by Anonymous From Wading River, NY on July 24, 2009

by Anonymous From Harriman, TN on July 17, 2009

by Alice Beamon From Cleveland, MS on June 17, 2009

The reason why I say average is because some of the things I asked them about such as adding the overdue amount back into my mortgage, decreasing my interest rate or modify my loan was not addressed. She continued to say something about what the president asked for.

by Anonymous From Hemphill, TX on May 30, 2009

by Jerry Rubio From Chowchilla, CA on May 20, 2009

Bayview, modified my loan for only 6 months and now they want me to pay the original loan amount. Some modification program they have. I may just walk away from my note like many millions have already done.

by MJ Smith From Gering, NE on May 05, 2009

Their idea of 'helping' homeowners could be likened to handing them the rope!

by Anonymous From Cedar Rapids, IA on May 05, 2009

we had our loan switched to these guys through Citi. We were told we could modify the rate was great. We asked them to send us in writing what late fees would be, what if any pre payment penalty and last we wanted our attorney to look over the paper work. Instead of us getting the information requested we got a voice mail stating they couldn't send us anything. Funny since they emailed us the paper work to start with. anyway now that we've made these request we are told we no longer can modify the loan at this time.

by pandora From Miami, FL on April 28, 2009

they stink so much it hurts.

by Jason Miller From Kennesaw, GA on April 16, 2009

I have seen these idiots hold foreclosed properties foe over a year with high utilities and not except a reasonable offer. Just like our whole banking system a bunch of people that have no common sense to change this economy

by john From Fredericksburg, VA on March 23, 2009

our loan was transferred here from citibank. They had did a loan modification with us/when we came to bayview .they would not honor our payments. they said we were behind and our house will be foreclosed on. what a joke. how do companies get away with this?they are making people lose their homes. They suck. don't deal with them.

by Anonymous From Morgantown, WV on March 17, 2009

Everyone here should be seeing an attorney. They are violating federal law. Sue them NOW! Contact your nearest Legal Aid Office NOT a credit counselor.

by Bob From Green Bay, WI on March 15, 2009

This organization attempted to service me while I was in bankruptcy.

by unsatisfied client From Cohasset, MA on March 02, 2009

they suck

by Mary From Newport Beach, CA on February 02, 2009

As a modification they generated a stipulation which required certification of the debt (they had purchased the loan). I made the stipulated payments and they did NOT modify the loan. Trouble.

by Anonymous From San Gabriel, CA on November 27, 2008

NEVER NEVER DEAL WITH THIS COMPANY , THEY ARE VULTURES. THEY WILL TAKE ALL YOUR MONEY AND YOPU WILL LOSE YOUR HOME. THEY DO CHARGE HUGE LATE FEES.I WAS TRALKING TO ONE OF THE AGENT REGARDING RE-PAYMENT PLAN AND BAYVIEW DID NOT ACCEPT MY PAYMENT AND INSTEAD STATED THAT MY HOUSE WILL BE IN FORECLOSURE IF I DID NOT SEND A VERY BIG AMOUNT OF MONEY BY THE DUE DATE AND SHOULD SEND BEFORE 4 PM. OMONCE YOU HEAR BAYVIEW ,REFUSE, REFUSE REFUSE, NO MATTER WHAT OR ELSE YOU WILL REGRET FOR THE REST OF YOUR LIFE.

by Anonymous From Stockton, CA on October 08, 2008

They approached us with a great loan modification. from an 12% to a 6% no addtional fees. They helped us when we needed the help - but like I said they called us and approached us.

by Jeanne From Livingston, NJ on September 10, 2008

I was in foreclosure, but was one of the fortunate few to have more equity than what I owed, and was able to sell my home. They charged excessive "admin fees" and refused to give a detailed itemization. I also tried to negotiate the payoff; they did not return phone calls or emails until the 11th hour, at which point I had no choice but to pay it since I had to close. DO NOT DEAL WITH THIS BANK!

by Anonymous From Waipahu, HI on August 20, 2008

im trying to work with them for loan modification but the lady insisting that she need 1 payment in order to do loan modification and I already told her that I dont have any upfront money right now.

by Ky Widow From Hopkinsville, KY on July 20, 2008

They do not do what they say! They are tryng to foreclose on my home now, and are charging large fees too. Do not deal with them. My loan was transferred to them by another lender, I had no say so until I received papers saying my loan had been taken over by Bayview Loan Servicing. Please do not let them service your loan! Sad In Ky.

by Anonymous From Hopkinsville, KY on July 19, 2008

They are trying to take my home and I have sent payments recently and they return them saying they can,t accept the money to reinstate my loan. Watch them ,they are out to get your home and your money in all matters be careful.

by Michelle O'Brien From Clayton, NJ on June 15, 2008

by Anonymous From Rockville, MD on April 08, 2008

This company is predatory. I realize now I was overextended at the time they gave me the loan. It took only a couple of negative things in my life and then I realized I was overextended.

by DAS From Columbia, MD on March 07, 2008

Be careful when doing business with this bank and any of the eight (8)businesses owned by them. I recently sustained an on the job injury, after which Bayview agressively came after their money and my house. It's currently tied up in a legal mess, even though I have attempted to repay Bayview what I owed plus interest with the sale of my own house. Bayview loan servicing has repeatedly refused the deal in which they gain $44,000.00 and I lose equity in the home I have lived in for thirteen years. Bayview Loan Servicing Has an "F" grade with the better business bureau.

by Truman washington From Dallas, TX on February 20, 2008