Bank of America

by tony woods From Jonesborough, TN on November 05, 2009

I was behind when they took over the loan.

by Anonymous From Kailua Kona, HI on November 03, 2009

CORRUPT by all experiences with them. They have already foreclosed on a property I have in AZ, even with good/fair short sale offer.

by Bryon Davison From Smithton, IL on November 03, 2009

by Anonymous From Fort Lauderdale, FL on November 03, 2009

by Aquitisa Perreira From Fort Lauderdale, FL on November 03, 2009

I continuously call and when I get to the proper department I always seem to get disconnected. The bank doesn't want to let us out of this loan and the ridiculous holding on the phone.

by Jodi VanZant From Louisville, OH on November 03, 2009

by John Cain From Iuka, AL on November 02, 2009

I have had no contact with my mortgage company since August, when I submitted a modification request.

by Anonymous From Katy, TX on November 02, 2009

by alan kearms From Joshua Tree, CA on November 01, 2009

by Tiffany HOLSTEAD From Ruston, LA on October 31, 2009

They purchased my account from another lender i have tried to get them to work with me and i have had no luck. I was lied to when i got my loan 3 years ago. My payment was several hundred dollars more than what i was told when we started the process and when we went to close we were told payments of $650.00 but on closing day the note was over $800.00. We have since then been able to get it a little under that but not much. I was also told that the first year the lender had to pay our taxes and home owner insurance. So after the first year i found cheaper home owner insurance. This year i went looking again for cheaper home owner insurance and found it and paid the down payment and when i went to cancel it through my lender they then told me that i am not allowed to pay my own insurance or taxes. I was looking at ways to get my payments lower so i could pay and not get where i am now. I know that my lender has double paid old home owner insurance policy and new policy and they tell me i have to contact them and get them to refund it back to my lender when they screwed up not me.

by Anonymous From Hinesville, GA on October 31, 2009

My mortgage was sold twice within 120 days and ended up with BOA. If I had known this would end up as my bank I would have moved into a cardboard box. I have never had a single good experience with this bank. This is one bank I would love to see fail.

by Anonymous From Henderson, NV on October 31, 2009

by Anonymous From Rio Grande, NJ on October 31, 2009

They lied to me. I had my hopes up for the modification, and they cancelled us. They said my loan was not 12 months old, when that is not one of Obama rules for home modification. I need almost $7,000.00 to keep the foreclosure from starting,then on 12/10/09 I can reapply for the loan. if you are smart you will not deal with them. They took over countrywide mortgage, they were decent people. thank you

by Anonymous From Princeton, NJ on October 31, 2009

by Anonymous From Fairfield, CA on October 31, 2009

by Anonymous From Milford Center, OH on October 30, 2009

by Lois Ciz From Gouverneur, NY on October 29, 2009

I was looking for a lower rate. We are at 8.25% and need a lower payment. Only owe about 70,000. We fell behind and need help.

by vance mayes From Glasgow, KY on October 29, 2009

different story from everyone I talk to at BAC

by joe marshall From Mesquite, TX on October 28, 2009

They are not willing to help keep customers in their homes. The representatives do NOT make certain they input accurate information in the system. They make decisions as to whether a person qualifies for programs or not instead of taking information and submitting it to the appropriate program. They do not give you the right information concerning your situation either. They withhold certain details that will help you either come current or look for options. You have to call and talk with different people in order to get the entire view of your situation.

by Anonymous From Hagerstown, MD on October 28, 2009

by Jessica Peckham From Reading, PA on October 27, 2009

by Lisa Watkins From Raleigh, NC on October 24, 2009

They are not willing to help keep customers in their homes. The representatives do NOT make certain they input accurate information in the system. They make decisions as to whether a person qualifies for programs or not instead of taking information and submitting it to the appropriate program. They do not give you the right information concerning your situation either. They withhold certain details that will help you either come current or look for options. You have to call and talk with different people in order to get the entire view of your situation.

by James Martin From Lancaster, KY on October 24, 2009

They seemed to not even care we had lost jobs.

by Anonymous From Douglasville, GA on October 23, 2009

by Anonymous From Molalla, OR on October 22, 2009

by Anonymous From Cleveland, OH on October 21, 2009

by TAMARA COOPER From Hampton, VA on October 21, 2009

by Heidi Sprinkles From Stockbridge, GA on October 20, 2009

by jerome jowers From McKenzie, TN on October 20, 2009

by Anonymous From Marietta, GA on October 20, 2009

by EDUARDO PEREZ From San Antonio, TX on October 20, 2009

NEVER ONCE CONTACTED US ON OUR OPTIONS TO TRY AND SAVE OUR HOME

by Kendra DeLong From Wapakoneta, OH on October 20, 2009

by Anonymous From Edgewood, MD on October 20, 2009

by Shaun Carr From Marmora, NJ on October 20, 2009

by Anonymous From Harvey, LA on October 19, 2009

by Leah Aliff From Sardinia, OH on October 19, 2009

I was led to believe that I needed to be behind on my payments to qualify for the Obama bail out plan. After my divorce, and losing my job, I had no choice but to get behind. Now they tell me, I don't qualify, and are proceeding with foreclosure.

by Anonymous From Joliet, IL on October 19, 2009

terrible costumer service...very rude. everybody gives different info on my loan.

by Joseph Stark From Hampton, VA on October 19, 2009

by Rod Williams From Newark, OH on October 19, 2009

It was with countrywide. Then Bank of America bought the mortgage in the last +/- 6 months.

by Kendaryl Mangrum From Houston, TX on October 18, 2009

by Phyllis Weber From Conshohocken, PA on October 17, 2009

communication was terrible - explanation was terrible.

by Anonymous From Blakeslee, PA on October 15, 2009

by Scott Wells From South Jordan, UT on October 14, 2009

by jerry wold From Morse, LA on October 13, 2009

by Anonymous From Farmington, MI on October 13, 2009

in order to get a loan from them, they made me pay a monthly PMI that they now say they have no control over removing regardless of my hardship situation. They have an extremely slow response to requests for loan modifications due to financial hardship and have offers that are still not affordable in my situation.

by Duane Dikes From Boise, ID on October 13, 2009

by Craig Smetana From Greenville, NH on October 13, 2009

They are only sending letters and making decisions without my consent, including moving towards a foreclosure, when I had been pursuing a deed-in-lieu.

by janet door From Saint Louis, MO on October 13, 2009

by Anonymous From Englewood, CO on October 12, 2009

by Mark Melnitchenko From Garland, TX on October 12, 2009

by Anonymous From Flowery Branch, GA on October 12, 2009

by Darcenia Kanyuck From Virginia Beach, VA on October 10, 2009

by Audrey Spedden From Knoxville, TN on October 09, 2009

by Anonymous From Imperial, CA on October 09, 2009

by Kellie Scalf From Okeechobee, FL on October 09, 2009

by Olivia Deleon From Mount Vernon, WA on October 08, 2009

I was a caregiver for my mother and grandmother and I lost both of them within the last 4 months. Not only did I lose two very important people in my life but when life got back to normal reality sunk in that i had also lost my second income. I am 2 months behind in my house payment and B of A has no programs to help me. I qualify for no type of assistance and foreclosure is imminent. Where is the federal funding monies B OF A received to help americans in crisis?

by Anonymous From Adrian, MI on October 08, 2009

by Melissa Baldwin From Williamsburg, OH on October 07, 2009

by emma r From Blowing Rock, NC on October 07, 2009

I built my house and have put every paycheck in boa since 1988. When I lost my job in 2007 I still made 4 months of payments. Then they made me come up with 14143.85 CASH, before they would stop the sale of my house. My mortgage pay. per mouth 487.23. You do the math.

by Anonymous From Vancouver, WA on October 06, 2009

by S W From Canton, MI on October 06, 2009

In short, the fiasco that the modification process has become with BOA/Countrywide just might cost me a 15 year in law enforcement. I look forward to filing complaints with the FTC, HUD and possibly bringing legal action in the furture.

by Patrick Braunlich From Homestead, PA on October 06, 2009

I just feel that they could of did more in the beginning to help me instead of sending me through hoops just to end up months behind on my payments to the point that i could never come up with the money they want for me to keep my house. was never told that payments i do make have to be certified check or this problem would have been resolved months ago

by Christopher Patrick From Dallas, TX on October 05, 2009

by Carmen Emory From Yulee, FL on October 05, 2009

Previously has CountryWide which I provided excellent customer service, until bought out by BOA. So far the experience has been blinded by the urgency to keep my home through some circumstances beyond my control.

by Roderick Johnson From Opelika, AL on October 04, 2009

by Anonymous From North Las Vegas, NV on October 03, 2009

AGENTS FROM INDIA-I CAN NOT UNDERSTAND THEM. UNABLE TO GET A HOLD OF DEPARTMENTS

by Anonymous From Butler, AL on October 01, 2009

by deborah cheuvront From Aberdeen, MD on September 30, 2009

They have not been very helpful and every person I speak to tells me something different. I do not feel they are sincere in helping me keep my home.

by Kimberly Shifferly From Barberton, OH on September 30, 2009

The bank could have done a refinance and I know that now. I have lived in the house for 18 years. This is the only home that my children have known. Their father doesn't care...just wants his half of the equity.

by Sybil Benard From Houston, TX on September 29, 2009

by Belinda Moehle From Arvada, CO on September 29, 2009

by Anonymous From Mullica Hill, NJ on September 29, 2009

by Anonymous From Willow Spring, NC on September 29, 2009

by candace blanc From Silt, CO on September 28, 2009

by Anonymous From Hinesville, GA on September 24, 2009

by Anonymous From Port Murray, NJ on September 23, 2009

by Anonymous From Atlanta, GA on September 21, 2009

by Sandip Patel From Raleigh, NC on September 20, 2009

by Sandeep Bagga From Haymarket, VA on September 20, 2009

by Anonymous From Prospect Park, PA on September 18, 2009

by brian humpfer From Fernandina Beach, FL on September 18, 2009

by Anonymous From Gastonia, NC on September 17, 2009

by Anonymous From Eugene, OR on September 17, 2009

My loan was transferred from Taylor Bean to BAC near the end of Aug 09, at that time we received a welcome letter stating our payment is due by the 16Th of Sept 09 (WHICH IS TODAY)!!! A week before this 16Th we ended up getting an intent to foreclose from BAC. They haven't even given us a chance to pay our first payment to them! When we called to discuss our account they said we don't qualify for any programs, even though we have an FHA loan and that we'd need to clear up the past due from our original loan by OCT 8 -09 or they would foreclose! I want to keep my house and I feel that not only did Taylor Bean do something illegal, BAC loans is being just as sneaky and dishonest.

by stephen jones From Leesville, SC on September 16, 2009

by Anonymous From Kalispell, MT on September 16, 2009

by melissa gough From Shenandoah, IA on September 15, 2009

by kimmely armstead From Milwaukee, WI on September 14, 2009

i don't believe bank of america is trying to help the customers,i think they are giving short term fixes to long term problems,and they want to buy people's homes and sell them at a higher price.

by kim From Milwaukee, WI on September 14, 2009

BAC,is terrible,they told me i didn't,and don't qualify for the FHA MHA and i looked up the guidelines,on the internet and i do qualify,what can i do? instead they want to offer me a partial claim

by robert miera From San Antonio, TX on September 14, 2009

bank of america wanted to raise our mortgage payment that is why we sought outside help to modify with life line. they took too long and assured us that they would come up with a solution. They didn't and the auction date came and went.

by mark ferraro From Garden Grove, CA on September 11, 2009

THEY WORKED WITH A COWORKER WITH NEGATIVE EQUITY. THE MINUTE THEY FOUND OUT I HAD EQUITY THE CROOKS WOULD NOT WORK A REPAYMENT PLAN. OR THEY DID AND RESCINDED IT WITH NO REASON AFTER I MET THEIR DEMANDS!!

by Anonymous From Muscle Shoals, AL on September 11, 2009

by Bob From Apollo Beach, FL on September 10, 2009

They have horrible customer service, and they seem to focus more on selling you their nightmare credit cards (after hearing the horror stories, I'm so glad I didn't sign up) and overpriced identity theft insurance than actually helping you. Their mortgage department is even worse. I haven't nearly enough time to describe their corporate culture of incompetence and terse, unfriendly interaction, where hapless mortgage holders are transferred to a variety of departments-which are completely unaware of what the other department is doing.

by Merri Homp From Westminster, CO on September 09, 2009

by Lesia McCoy From Columbia, SC on September 08, 2009

by jerry bausch From Corona, CA on September 08, 2009

they will not work with me.

by Stan McMurray From Redmond, WA on September 06, 2009

Bank of America has no intention of helping anyone. We originally were with Countrywide Mortgage but they were purchased by Bank of America.

by alan gates From Seneca, SC on September 05, 2009

They recently sent me a loan modification agreement that I must respond to by Sept 26th. I called the number provided with some questions and asked to speak to a loan officer. They refused my request. The loan modification adds $18,000 in interest and increases my monthly payment by $114.00. For a person with cash flow issues, this makes no sense in the long term.

by Beth Livingston From Jefferson City, MO on September 03, 2009

by Anonymous From Catonsville, MD on September 03, 2009

by Anonymous From Kansas City, MO on September 03, 2009

by Anonymous From New Middletown, OH on September 02, 2009

I had tried for several months with Countrywide and I got so many different answers and no one would help me no one I lost 3 sales because of them.

by chad smith From Lafayette, IN on September 01, 2009

by garth williams From Brooklyn, NY on September 01, 2009

I wound up with CountryWide who became Bank of America and when I went looking for help all I was offered was a higher principle, a higher monthly payment and suggestion to sell my home.

by Scott Bennett From Lakeport, CA on August 31, 2009

by michael white From Lanham, MD on August 30, 2009

by Michelle Loomis From Roberts, WI on August 30, 2009

I was with Countrywide, now Bank of America. I just wish I would have had the opportunity to take advantage of the modifications and programs out now instead of the modification back in July, 2008.

by Amanda Curtsinger From Lubbock, TX on August 29, 2009

by Yvonne Johnson From Milwaukee, WI on August 27, 2009

I need help as soon as possible. Thanks

by Rockie Xiong From Eau Claire, WI on August 26, 2009

by Monjaray Lewis From Kansas City, MO on August 26, 2009

by drew Sullivan From Beaumont, CA on August 25, 2009

by adam janiec From Wyckoff, NJ on August 24, 2009

Once they smell equity in the house they won't help, or work with you.

by Sheila Legge From Aliquippa, PA on August 24, 2009

by Anonymous From Hamden, NY on August 24, 2009

They have offered us no helpful options to avoid foreclosure during a time when we are most vulnerable. Our situation is only temporary and they don't care. They would rather show their capitalistic intentions and.

by LARRY BOUDRIE From Wonder Lake, IL on August 23, 2009

I am not behind in any payments but soon will be i regret to say as winter is a bad time for me financially.

by Eddy Begley From Salem, NJ on August 22, 2009

by Anonymous From Lehigh Acres, FL on August 21, 2009

by Anonymous From Bluffton, SC on August 20, 2009

not willing to help do not give any options, makes you feel worse and hopeless. Have to explain things several times and have to repeatedly give your financial information when you call one month they will say we don't qualify for help because we make too much another time they say we don't qualify for help because we don't make enough. Once I was told to let my mortgage fall behind an extra month and see if I would qualify for any program???

by Anonymous From Cottonwood, CA on August 20, 2009

We have had bad experiences with BofA in the far past and do not wish to do business with them now! Was pushed off from Countrywide to BofA.

by craig smokes From Savannah, GA on August 20, 2009

its very hard to get a loan modification after losing steady employment through no fault of your own. you always have to start from the beginning explaining your financial hardship no matter how often you call or speak to.

by Anonymous From Wytopitlock, ME on August 17, 2009

Not very willing to work with us under the circumstances. It's not as if we just let our payment go, we have tried to pay faithfully considering the situation.

by Anonymous From Elbert, CO on August 17, 2009

by Greg Thomas From Pleasant Prairie, WI on August 15, 2009

by William Berarducci From Mebane, NC on August 15, 2009

by Dianne Borchert From Oroville, CA on August 13, 2009

So far, mortgage co. has been unwilling to discuss any payment plan or modification program plan with me.

by Michael Patch From New Braunfels, TX on August 12, 2009

They have been great with us, but then again, we've never missed a payment. We just cannot sell our home and are in dire straits to pay them.

by Anonymous From Grantville, GA on August 11, 2009

They are/were not willing to work with us to help us catch up on our payments. We've tried numerously to tell them about our financial hardship but they dont care. Countrywide was so much easier to work with!

by Anonymous From Jasper, GA on August 10, 2009

Horrible,they will surely end up with legal action against them for not cooperating with customers. The customer service people have zero knowledge about what they are talking about!

by Anonymous From Winston Salem, NC on August 10, 2009

I offered to begin catching up on late payments and they simply refused. I was offering the late fees in addition to principal and interest. They were rigid and refused to work with me. I do not recommend banking with them at all. They demanded all payments at once. in this economy, it is in everyone's interest to work together to find some solutions.

by Triston smuin From Vernal, UT on August 09, 2009

We have tried to work something out with them on our home, they told us that we don't make enough money to qualify for any of their help programs. Doesn't make much sense to me.

by Yamileth Franklin From Oakland, CA on August 05, 2009

Formerly Countrywide which was the worst experience. I had hoped that after B of A took over for them a few months ago things might get more organized...sadly enough they have proven to be simply a larger legal criminal corporation. They have done the most unethical practice with my loan; promised me and even sent me all the paperwork for a "approved loan modification," and after 9 months of waiting for "their files to get updated i was simply told that there was "a technical error and nothing had been approved...oh and by the way you owe us pay back of over $4000. because the quoted modified payment you've been faithfully making the past 9 months was invalid all along. No further explanation as to how this fell through the crack, no apologies, or offer to repair or retro apply. Basically, i got double screwed...they currently are harassing me for over 10,000 in late payments.

by Rory Reaves From Riverdale, GA on August 05, 2009

by Carmelo D'Anzi From Rowlett, TX on August 05, 2009

They don't care, we put down 20k we are running late on some payments. I am working hard trying to find a job and I am almost there, its a matter of weeks or days before I start getting into a stable financial situation. please help. Carmelo

by Candice Aguirre From Gilbert, AZ on August 04, 2009

by Hector Serrano From Bushkill, PA on August 03, 2009

by eric phillips From Greenwood, IN on August 03, 2009

by Anonymous From Humble, TX on August 01, 2009

I called to see if I could work something out with them and I couldn't even get passed the CSR who simply advised me I should sell the house. When it was Countrywide, they were much more reasonable and helpful. Bank of America simply does not care...

by Anonymous From Harrisonburg, VA on July 31, 2009

I have been trying to do a loan modification with them since Jan 28,2009. and now I'm in foreclosure.

by Anonymous From Green River, WY on July 30, 2009

I have made several attempts to get information regarding help prior to foreclosure and the many people I spoke with did not have a clue about programs to help. Countrywide was easier and more willing to offer assistance. Furthermore, when our mortgage got transferred to BOA, our mortgage suddenly increased by almost $500 a month. They stated that this was due to an increase in taxes. How?

by Anonymous From Dayton, OH on July 30, 2009

they would prefer to foreclose than help. they took bailout money and don't care about the hardship of homeowners. no one is listening there.

by Anonymous From Richmond, IN on July 30, 2009

by Anonymous From Tobyhanna, PA on July 29, 2009

They have people working there that will not help you or give you the info that you need. If you get one of these people hang up and call back you will get some one else and they might be better, it took me several times till I got a person who was willing to help me. Do not give up.

by Anonymous From Saint Louis, MO on July 29, 2009

Countrywide was great to work with, but aparantly (per my realtor) when BOA took them over they have been unwilling to work with him.

by Kathleen Krempasky From Saint Louis, MO on July 29, 2009

Countrywide was great to work with, but aparantly (per my realtor) when BOA took them over they have been unwilling to work with him.

by TimothyKristin Majka From Pensacola, FL on July 27, 2009

We have talked with them for two months about remodifying and they have yet to send us the paperwork needed to get it started. We are now almost 60 days past due and have asked to defer a payment in order to help us catch up and they told us they are not deferring payments at this time. They have made no effort to assist us.

by Anonymous From Topeka, KS on July 27, 2009

by Anonymous From Kissimmee, FL on July 27, 2009

by THE LEXIDAR GROUP From Atlanta, GA on July 25, 2009

Mail to: Home Retention Department 475 CrossPoint Pkwy NY2-002-01-17 Getzville, NY 14068

by nicole bush From Brooklyn, MD on July 24, 2009

I just don't feel that they are willing to work with there customers, it seems as though they would rather foreclose on your house, i had a hardship and that is why i am deliquent, i know people who did not have any hardships and got loan modifications for no reason at all. Just not fair, they should help the people in this country who need it, not the dumb people that had no business getting these mortgages in the first place knowing that they would not be ablt to afford them.

by Anonymous From Wilmington, NC on July 24, 2009

by tammy brooker From Toledo, OH on July 21, 2009

by Anonymous From Cape Coral, FL on July 20, 2009

by Michael Downey From Joliet, IL on July 20, 2009

Have asked several times to help with our situation. Willing to give them what we can to help our situation, they take what we can give them then tell us they are foreclosing on our home. Not sure where to turn, we have 3 small children and are trying the best we can but seems we are getting no where.

by Anonymous From Fishers, IN on July 19, 2009

by Jacqueline Lester From Pinellas Park, FL on July 18, 2009

Kept me hanging about non approval of my Making Home Affordable program and has not yet sent a rejection letter to me even though the loan was rejected!

by ANGELA HARRIS-BARNES From Prattville, AL on July 18, 2009

by ANDREW EARLY From North Charleston, SC on July 17, 2009

I do not think my mortgage company was bad. I got caught up with other companies do work out plans for them. At one point I was told not to talk to the mortgage company by National Foreclosure Company because they would be working with the mortgage company. Please help me.

by Anonymous From Sedro Woolley, WA on July 16, 2009

by Rosa Cornejo From El Paso, TX on July 16, 2009

by Rosa Navarrete From El Paso, TX on July 16, 2009

by david santiago From Fayetteville, NC on July 16, 2009

by ricardo velazquez From Reinholds, PA on July 15, 2009

they make a promise and then retract the offer with no consideration for customers just oh well deal with it you did this to yourself

by Lee Crapco From Haymarket, VA on July 14, 2009

by Vicky Garrand From Rochester, NY on July 14, 2009

by Susan Murphy From Blairsville, GA on July 13, 2009

by Kenneth Pryor From West Palm Beach, FL on July 12, 2009

by Christina Hamilton From Slidell, LA on July 12, 2009

by Deborah Glenn From Los Angeles, CA on July 11, 2009

They lost my faxed paperwork after I submitted it twice and bounced my application, yet mysteriously found it when I applied a second time and told me I didn't need to resubmit. They told me more than once I was applying for The Making Home Affordable Program, then told me I didn't have a fannie loan, it had been sold. They have taken forever in the modification process. They told me that going into the modification process placed the foreclosure on hold, now I received a sale date.

by Anonymous From Wayne, MI on July 11, 2009

by Anonymous From Largo, FL on July 10, 2009

Countrywide was my original mortgage company. Now BOA has taken over and they say they don't have any help available right now. They said they are currently working only with arm customers and if they get any info for me they will contact me. I believe they just want people out on the street. Where is President Obama's Help for the average working person like me? I don't think there is help if you live below the poverty level. Only the rich will survive.

by Anonymous From Largo, FL on July 10, 2009

I had a mortgage with Countrywide and have been trying to get help for months now. It has been sold to BOA. They say there is nothing offered when they put in my financials. I have been to counseling still no help/ I got behind because I had to take over caring for my infant grandson. They just don't seem to care, At this point I do work, but my boss has cut all hours and even cut my pay by $2.00 per hr. Where are we supposed to go? At this point I would be willing to sign over the house and all the equity if they would just let us have a place to live. Sounds silly but if you can't afford a mortgage anymore then how can you afford to rent at 2 times the amount? Guess we will end up in tent city.

by Anonymous From San Jose, CA on July 09, 2009

by Nathan Barnes From Crystal River, FL on July 09, 2009

by Tyrone Robinson From Jackson, MS on July 09, 2009

Not Sure Bank of America Recently Took Over The Loan From Countrywide

by Anonymous From Puyallup, WA on July 08, 2009

I have been contacting my mortgage company to help me since the beginning of having hardship times in our finances. They have done nothing for me. They have told me time after time that I am not eligible for there programs. I feel if someone is going through a financial hardship they should be eligible for something. Bank of America doesn't seem to think so.

by Selina Kern-Lugo From Gainesville, VA on July 07, 2009

They made no options available through their retention program. I have never missed a payment, and for the first time am struggling to make payment. They provided no support or options.

by Andrew Sprich From York, PA on July 07, 2009

by grisel cabrera From Katy, TX on July 06, 2009

by Linda Vickery From Willow Spring, NC on July 06, 2009

When I first called them they told me that if I paid $2000 there would be a suitable plan for us to get back on track. It took them 5 more months to decline us a plan. Plus I had to call them repeatedly to find this out.

by LaRae Derricote From Indianapolis, IN on July 02, 2009

by Anonymous From Olathe, KS on July 01, 2009

they are still willing to help us if the other party (irs) would be willing to take payments for 6 months first and subordinate the lien at time of refinance FHA/boa has rules to underwriting too - both being government issue one or other needs to give a little to get the money to pay them so basically seems government is contradicting the president plan to help get people back on feet say they will in one hand and won't in the other. new foreclosure boat coming along for irs taxes i guess - so get ready to be adding all those houses to the rest of the empty ones on the streets.,

by Brent Alspaugh From Vancouver, WA on June 29, 2009

by aprille hutsinpiller From Jonesboro, IN on June 29, 2009

by Evelyn James From Philadelphia, PA on June 27, 2009

I say this because, I tried to get help from them as soon as I thought I was in trouble, however, they said they couldn't help. Now I am really deep in trouble with my payments.

by Robert Mack From Macon, GA on June 27, 2009

by Kathy Smith From Marshalltown, IA on June 26, 2009

very hard to work with always get the run around....

by Ramesh Mani From Kyle, TX on June 26, 2009

by Anonymous From Wichita, KS on June 24, 2009

by amy peters From Salyersville, KY on June 22, 2009

This mortgage company was very rude and disrespectful. I tried so hard to do everything I could to pay them, but they continued on and found an attorney. I've just about given up!!

by Jesse Reyes From Green Cove Springs, FL on June 22, 2009

by james bailey From Lincolnton, NC on June 21, 2009

by jennifer abdelmottaleb From Levittown, PA on June 19, 2009

by Suzanne Rupert From Rosedale, MD on June 16, 2009

Was previously held by Countrywide, then Bank of America bought it.

by amandy camara From Frederica, DE on June 15, 2009

they do not want to help. If I call they just want the payment in full.

by Denise Hudson From Little Rock, AR on June 15, 2009

Horrible, they are not interested in helping their customers.

by JULIE O'HARA From Morris, NY on June 15, 2009

by Sheila Givens From Richmond, VA on June 15, 2009

by John Ilonummi From Galt, CA on June 15, 2009

My actual Mortgage is with H&R Block Bank but they were not in your dropdown list.

by Anonymous From Valparaiso, IN on June 15, 2009

by Anonymous From Santa Rosa, CA on June 12, 2009

Unfortunately, our mortgage was with Countrywide until BofA purchased them. However, Countrywide may have actually been better than BofA, based upon my most recent dealings with BofA! My experience with them has been limited, but unsatisfactory. BofA does not offer a single point of contact for dealing with these issues, i.e. financial hardship, foreclosure, loan modification, etc. Moreover, it appears to be the luck of the draw when you speak with someone there as to what kind of attitude or service you receive. What's worse is the feeling that 'they' don't really care about your situation, and depending on who you speak with determines the accuracy of the information they provide. Their service is inconsistent, at best. Essentially, there's no such thing as 'too big to fail'. BofA is similar to Countrywide in the worst way because they've lost their integrity, and in business, when the chips are down, that's about all you can count on. Thus, the 'collateral damage' left behind in this economic meltdown is the most important ingredient, the one thing that kept it all going: Trust! How can we trust any institution that behaves like this?

by Dawna Bieniarz From Glendale, AZ on June 12, 2009

I have attempted to refi for 21/2years Sent in for loan modification and started having debt collectors. HUD counsellor suggested a deed in lieu would probably the last option. When called and talked with that department got the info that my loan modification has now been sent to the investor for appoval. Interesting

by scott combs From Fredericktown, MO on June 11, 2009

We have tried to get them to help us & everytime we talk to them they tell us they can't do anything to help us. And they are very rude!

by Kara Beck From Colesburg, IA on June 09, 2009

they never help you out and all they do is yell at you they need to look around the economy is not good right now. We need to help each other out things are tough.

by nicole bush From Brooklyn, MD on June 08, 2009

Horrible.....the worst company I have ever seen....don't try to help their customers at all....My husband got laid off and just want help with 2 pmts(since we received no income at that time)and they won't help at all...I guess the only people that get help are the ones who have these ridiculous pmts and rates...when the customers are the ones to blame for that....I just want help with 2 pmts...then i would be fine........but they just say SORRY nothing!!!!!!They are horrible and whenever i am able to refinance I will just to get away from that company

by James flowers From Dothan, AL on June 06, 2009

Lack of information you have not had any contact from them. I submitted a hardship letter to them to get some help. And now I received this letter of relief. I want very much to keep my house,I'm praying, and hope that you all will be able to help or to advice me where to get help. James Flowers

by Anonymous From Fort Lauderdale, FL on June 05, 2009

They are completely incompetent in every department but the deed in lieu

by Deeana Valdez From Stockton, CA on June 04, 2009

by Scott Patel From Riverside, CA on June 04, 2009

by Anonymous From Beverly Hills, CA on June 04, 2009

When calling, please people, realize if you cannot come CLOSE to affording all your monthly expenses, there is nothing the bank can do. Even though you have requested assistance, the foreclosure process still takes place, as your payments are technically late. The process can take 90 days or more, and the bank is not able to modify current mortgages. Loss mitigation cares about trying to keep you in your home, not about your credit. Many homeowners call in just looking for a lower payment, while being able to make the regular payments. Also, many mortgagers should have never been approved for these 400-500k homes making sub 50k a year. Bottom line is you signed the paperwork, live with it or sell the home if you cant afford it (via a short sale if necessary). There are also many homeowners with 600-700$/mo car payments....your asking us to help you with your house? Try a voluntary repo to get rid of that massive car payment and buy a beater.

by ken holt From Meridian, ID on June 03, 2009

by genie johnston From Snow Camp, NC on June 02, 2009

by Anonymous From Plainfield, NJ on May 29, 2009

by Michael Maynard Sr From Commerce Township, MI on May 28, 2009

I have been told totally different things by different people over the last two months. I do understand the ownership has changed but, I have been told to wait for information and since have received letters assigning forclosure dates. It appears the left hand does not know what the right hand is doing.

by Jeff smith From Rocky Mount, NC on May 27, 2009

too hard to speak with someone.constantly being transferred around and when we are given off to someone else, they are the wrong person. then they hand us off to another "wrong person or department"

by Steve Marks From Ellijay, GA on May 26, 2009

Can't get a straight answer from anyone. Some CSR's are excellent some are lousy

by LaTanya Sellars From Dallas, GA on May 24, 2009

I have faxed my documents NUMEROUS times and even had the BOA manager fax the documents TWICE and the STILL don't have them. They DON'T care and just give me the run around.

by Anonymous From Schenectady, NY on May 20, 2009

3rd bank to have loan not enough experience to rate

by Anonymous From Momence, IL on May 20, 2009

by r ledbetter From Van Wyck, SC on May 19, 2009

loan officer said we could refi loan, when we call bank of america the transfer us to other banks without telling us, yes that is correct the transfer the call to other lending institutions

by joseph stefko From Largo, FL on May 18, 2009

by darryl foots From Conroe, TX on May 16, 2009

by Matthew Reed From Clintonville, WI on May 15, 2009

unwilling to work with me.

by Susan Rochon From Superior, WI on May 12, 2009

This 30 year mortgage was given to someone who was retired and on a fixed income. I feel that my father was taken advantage of due to his state of mind when approached (by phone) to refinance his home for the 30 years on a fixed mortgage.

by Geetanjalie Kalika-Dhanantwari From Solon, OH on May 12, 2009

Very slow

by Chris Ottley From Salt Lake City, UT on May 11, 2009

We thought we had a payment plan worked out with Country Wide, and when things were taking longer then expected we called our mortgage company to find out why, because we were getting nervous and really wanted the info so we could start making our payments again. When I called I found out that Country Wide was sold to Bank of America, and that they started the foreclosure process the day I called to check in on things. -Where we were told we were approved for a payment plan and just waiting on all the details. We were also told that all the info we sent in before was lost, and that it had to be re-submitted. So we did, and were rejected the day it was sent in? I fell behind on my payments, but I now have income coming in and can make my house payments. but I feel thee is no way to save my home at this point. I want to pay the money back that I agreed to when I borrowed it. Now I dont know how to? -I thought the country was working on keeping people in there homes? -Cause I want to stay and I even want to pay. I would think the bank would be more interested in getting paid back then taking my home???

by Anonymous From Skamokawa, WA on May 10, 2009

by Anonymous From Easton, CT on May 09, 2009

by Russ Berlin From Conover, NC on May 07, 2009

Not really interested in helping. The people in India are no help and have no clue at all.

by Anonymous From Hattiesburg, MS on May 06, 2009

I have applied for a loan modification and was assigned a loan officer, i never heard from the officer and every time i called, which was every day, i did not get a response.when asked to speak to a supervisor, no one was available to speak.

by Thomas Minnella From Austin, TX on May 04, 2009

by Catherine DeHaven From Roanoke, VA on May 02, 2009

If a lending institution has received government bailout monies, they should be forbidden to foreclose on peoples homes!

by John Remorneko From Marietta, GA on May 01, 2009

BOA sold my mother in 77 year old mother in law a 30 year mortgage. Her investment advisor and real estatae agent were dishonorable. She had assets to pay for the house in cash, but now those assets are going due to bad investments and her paying 100K in mortgage interest expense. Due we have any legal recource -- Georgia residence. We now live in NC

by A Duncan From Fresno, TX on May 01, 2009

It is very difficult to talk to someone. They keep you on hold for long periods of time or simply put a recording that says they will call back-which never happens. When you do speak with someone, they are not willing to help you at all. Or they say you will have to wait for a consultant to contact you. A consultant hasn't contacted me yet.

by Anonymous From Silver Lake, MN on April 30, 2009

All I wanted to do is move two payments to the end of the loan term so I can get back on my feet. No Can Do! Also they want 400 dollars up front to se if I qualify to modify my loan. Thanks for nothing!

by Anonymous From Altamonte Springs, FL on April 29, 2009

by Amber Adcock From Marshall, MO on April 27, 2009

At the time we applied for and were approved for the loan with our daughter I think it was all about quota's and not financial well being of the customer. They knew it was a risky loan and went ahead and processed it anyway. Now they are not willing to work with us to keep the house.

by JUAN MARTINEZ From Houston, TX on April 25, 2009

I LOVE BANK OF AMERICA THEY REALLY DO UNDERSTAND YOUR NEEDS YOU ONLY NEED TO GO PERSONALLY TO THE BANK AND TALK TO THEM ASK THEM QUESTIONS THEY ARE WILLING TO HELP YOU AT ALL TIMES RIGHT NOW I AM TRYING TO PURCHASE A HOME I ALREADY HAVE ONE BUT I AM GOING TO PUT IT FOR LEASE WHICH I;VE ALREADY HAVE THE RIGHT PERSON TO STAY IN MY HOUSE ANYWAYS YOU HAVE TO GIVE THE EMPLOYEES CREDIT FOR THE WORK THEY DO AND THE STRESS THEY GO THROUGH WORKING WITH A LOT OF CUSTOMERS YOU HAVE TO UNDERSTAND THAT WE ARE NOT PERFECT WE ARE ALL HUMAN THE ONLY PERFECT HUMAN WAS OUR LORD JESUS CHRIST WE NEED TO LOVE EACHOTHER AND HAVE A LITTLE PATIENCE JUST UNDERSTAND WHAT EVERYBODY IS GOING THROUGH LOVE YOUR BANK SOMETIMES THEY ARE YOUR LAST RESORT. THANK YOU BANK OF AMERICA AND HOPE TO HEAR FROM YOU SOON....

by Christopher Rubano From Saint Cloud, FL on April 19, 2009

They aren't willing to work with home buyers what so ever.

by dan bronson From Dos Palos, CA on April 14, 2009

bank of america falsely reported my income to get loan through going through my divorce i was told to get house appraised i did and it was 355,000 b of a she got just what was needed to pay off my ex because property values were high. We were going to refinance to what she called a acorn then property values dropped 80,000 and she could not refinance because it cant appraise high enough. no taxes, no ins and pmi on the loan appraises for about 95,000.

by Anonymous From Coopersville, MI on April 05, 2009

I make payments to and call a company by the name of "Leader Financial Services" this company wasn't a choice when selecting my mortgage company. In reading the find print of some paperwork I did see the name "Bank of America" mentioned. I'm just starting to deal with them for a short-sale so far it's been ok, can be very difficult to reach them via phone though.

by john pitts From Winter Garden, FL on April 02, 2009

They told me to wait and that they could help for over 5 months. Then they back stab me. Shame on them. They helped cause the problems, took money from the government and then refuse to help people. I am a vet,have paid my taxes and have been a good citizen and now I will be homeless because of BA SHAME ON YOU BANK AMERICA AND SHAME ON THE US GOVERNMENT. John Pitts

by Edward J. Spagnoli Sr. From McKinney, TX on March 30, 2009

I am attempting to combine my 1st and 2nd mortgage rate. My 1st is at 6% and my 2nd is at 10% and I would like to find a way to refinance at around 5% My problem is that I owe 131,000.00 and my home has dropped from 160,000.00 in value to 130,000.00 in value. I figured at 5% I woukd be able to save approximately 150.00 a month in payments which would be a great help during these times.

by Tammi Cattron From Cuba, IL on March 30, 2009

by Jesus L. Vazquez From Compton, CA on March 29, 2009

No comments

by Brian Richmond From Glenwood, IL on March 22, 2009

by felix odeniran From Laurel, MD on March 19, 2009

by Anonymous From Aurora, CO on March 15, 2009

by Vlad Timroth From Worcester, MA on March 12, 2009

by Anonymous From Sebring, FL on March 11, 2009

Not willing to work out a lower payment plan or adjust mortgage to reflect current market price.

by Pamela Bonds From Wayne, PA on March 03, 2009

They did nothing with my having 4 police reports, ID Theft report, the FTC is finally looking into this. I know I can sue them but I am not an attorney. The letters I received were so false, I responded immediately.

by Anonymous From Greensboro, NC on March 03, 2009

by Anonymous From Boca Raton, FL on February 19, 2009

by Ashley Duckworth From Theodore, AL on February 15, 2009

by Anonymous From Vienna, VA on February 14, 2009

by Shawn Littlejohn From Greensboro, NC on February 10, 2009

by Susan Strudgeon From Bay City, MI on January 24, 2009

by cynthia schulman From Medford, NY on January 24, 2009

by Larry Osterhout From Wichita, KS on January 16, 2009

by Philip Ketz From Nipomo, CA on January 15, 2009

by Anonymous From Cypress, TX on January 05, 2009

by Dionne Douglas From Fort Myers, FL on December 28, 2008

by Luisa Machado From El Mirage, AZ on December 22, 2008

by Amanda Sandkamp From Ontario, CA on December 17, 2008

by Anonymous From Redford, MI on December 15, 2008

by Anonymous From Saint Cloud, FL on December 11, 2008

by Kathy Mcdaniel From Modesto, CA on December 04, 2008

by Debby Gabriel From Dixon, CA on December 04, 2008

by Adrian Hairston From Stone Mountain, GA on December 02, 2008

by Anita Barber From Fort Mill, SC on November 25, 2008

by Anonymous From Carrollton, GA on November 21, 2008

by Anonymous From Indian Springs, NV on November 20, 2008

I felt that I dod not found the support that I needed i tried to negociate with the bank but they told me I didnot qualified for any program because I had 2 homes I wanted to negociate and even told them I could give them a house back and agreed to pay some money back in payments they did not accepted any negotiations.

by By Anonymous From Fort Lauderdale, FL on November 10, 2008

Called with fear of not being able to make payment in a month or 2. Husband just lost job month ago. BOA was horrible to us! The you are a valued customer schtick...is Bull. I want to make arrangements so we don't find ourselves in financial ruin. BOA is NOT THERE for the customer at ALL! THEY WELCOME FORECLOSURE! BOA wants to take our properties and resell at the higher value when the market changes. Ever try to purchase a foreclosed home? Ever hear of anyone making a deal on a foreclosure? NOT!Tehy are holding on to these properties!

by candace lovings From Liberty, NC on November 06, 2008

by Tracy Swafford From Magnolia, DE on November 04, 2008

So far my comment is poor because they are not willing to help me and my family and I just get more and more upset when I speak to them, they are not trying to help or ease the situation or even just say that they will do all they can to help me.

by BRIAN WOZNICKI From Las Vegas, NV on October 31, 2008

They worked hard to qualify me, now I feel I'm on my own.

by debora atkins From Dundalk, MD on October 30, 2008

by Adanna McAlpin From Acworth, GA on October 26, 2008

by Joe Harper From McKinney, TX on October 22, 2008

Bank of America agreed to do a loan modification to help get me caught up. When I sent the agreed amount on their due date I called to get the loan modification papers. They then decided I didn't qualify for that program (even though the had already approved it)and rejected my payment because the payment did bot cover the total amount owed.

by Jenalea Berg From Antigo, WI on October 20, 2008

by Michael Henderson From Fair Haven, MI on October 18, 2008

They have switched names 3 times since I refinanced-it was LaSalle then ABNAMRO then Bank of America it may have changed again-the option they presented me with was a higher payment to catch up my loan-even after I explained that I went from 2 incomes to one income and copuldn't make the other payment. They rejected partial payments that I tried to send-I have given up.

by Angela Wallace From Lusby, MD on October 12, 2008

they have always been good to me ... i am just really struggling right now

by kevin p From Eden, NC on October 12, 2008

by matthew zielinski From Caledonia, MI on October 09, 2008

by Raffi Noradoukian From West Hills, CA on October 08, 2008

It is actually Countrywide and so far not helping me.

by Anonymous From Rathdrum, ID on October 07, 2008

BOA thinks they are above the law. Mediated twice on a foreclosure where they returned all payments sent, then filed foreclosure. We sent what was due. They say we didn't send enough. Asked how much was enough. Reply was "I don't know".Cannot get them to follow court ruling. They have drug this out for 5 years. Still not settled.Guess they can make their own laws.

by nick lopez From Saint Cloud, FL on October 04, 2008

they are good but know that i am so far behind they are not available i leave message to loss mitigation and emai/phone and they don't respond not even the collection or even the attorny number responds they put attached to my loan number i am attempting to communicate with no resolve i did what they said i got part time work its not enough but i'm doing all i can

by Anonymous From Kent, WA on September 29, 2008

they are the only ones we have ever had so I don't have anyone elso to compare them to.

by Shakina Cocroft From Washington, DC on September 15, 2008

I don't have another company to compare it to but some representatives are more helpful than others.

by Kimberly Wright From Ladson, SC on September 15, 2008

by Sherry From Taneytown, MD on September 11, 2008

Worst service ever. Cannot get a straight answer from anyone concering a foreclosure. Was flat out told "can't help you, it is purged from our system". If that's the case, take it off my credit report. STUPID People!

by mark frycek From Skokie, IL on September 11, 2008

by Michael Oliva From South Dennis, MA on September 09, 2008

by allison elashmawy From Hollywood, FL on September 01, 2008

by rita estrada From Moyock, NC on September 01, 2008

HAVE HAD SOME TROUBLE WITH THE REFINANCING/APPRAISAL SITUATION, BUT HAVE HAD OVERALL GOOD CUSTOMER SERVICE AND REFERALS.

by Clarivel Hernandez From Waiteville, WV on August 12, 2008

by Melanie Hodgkins From Auburn, MA on August 10, 2008

by Anonymous From Barberton, OH on July 31, 2008

It was not the banks fault, it was the attorney's faults for letting this situation happen. But a few of the people in Loss Mitigation have not been very kind. People are already under enough pressure and stress from this kind of situation that it sure doesn't help. I guess from reading about other institutions, they are average. I feel like they could help me out because I do own half of the house and they could have worked around the deed last year and helped me keep the house. Especially when the attorney's would not help me and told me that they (BOA), didn't need a Quit Claim Deed faxed to them to put you in a workout. They caused me to be behind.

by Anonymous From Austell, GA on July 29, 2008

they initially helped me, of course to their advantage and higher payments, but when i still had trouble, it became hard to contact them.

by Felecia White From Aristes, PA on July 17, 2008

I wanted to avoid this w/ a loan work out program but had little cooperation.

by Anonymous From Lithonia, GA on July 14, 2008

by Anonymous From Springfield, MO on July 13, 2008

by Anonymous From Springfield, MO on July 12, 2008

countrywide was my mortgage company until bank of america merged with them

by Cathy Reyes From Pompano Beach, FL on July 09, 2008

When I called to explain my house situation, all they said was "and... what do you want us to do". I felt the door slammed on my face. I did not get help or advise from anyone in Bank Of America. Very bad Customer Service.

by marilyn shipp-gary From Mount Vernon, IL on July 05, 2008

i have to say that bank of america has treated me very kindly in the past ten yrs and have worked with me in the past to help with my finacial issues

by kevin zhang From San Francisco, CA on July 03, 2008

by Anonymous From Troy, MI on July 03, 2008

by Anonymous From Prescott Valley, AZ on June 20, 2008

by Amelia Madden From West Chicago, IL on June 17, 2008

by Anonymous From Dundalk, MD on June 06, 2008

by Gus Guerra From Chula Vista, CA on June 03, 2008

by Eric Thelen From New York, NY on June 03, 2008

by daniel smith From Fort Worth, TX on May 30, 2008

by Anonymous From Jamestown, RI on May 20, 2008

by Elizabeth Adrinto From Greensboro, NC on May 17, 2008

by Anonymous From Mesa, AZ on May 08, 2008

VERY HARD TO CONTACT AND THEY ALWAYS SEEM TO PASS YOU ON TO SOMEONE ELSE.

by vladimir LaFortune From Atlanta, GA on May 06, 2008

by Kristi Hartmann From Fountain Inn, SC on May 04, 2008

by Kimberly Fouts From Hoschton, GA on April 30, 2008

They do not seem interested in working with me on this, even though long-term they would be better off taking the home right away and saving the expense of foreclosure proceedings. I want to do the right thing, but just can't.

by Anonymous From Moyock, NC on April 21, 2008

BOA will not help me at all because I have more expense than income. When I refinanced with them, my payments were supposed to be $800 but when the payment book arrived, the payments turned out to be $1029. BOA is part of the reason I'm in this situation.

by Anonymous From Muskego, WI on April 19, 2008

by Julie West From Liberty Hill, TX on April 15, 2008

The Rep. I spoke with at BOA was very rude, she said to me "you know when your payments are due." I told her yes I do, but I have been unemployed since 2006, she said "have you looked for a job?". I hope nothing like this ever happens to her. This is unbelieveable to me! That a company that represents itself as caring, can go to these lengths....

by Anonymous From Phoenix, AZ on April 11, 2008

by Anonymous From Fort Lauderdale, FL on April 10, 2008

by Felicia Pena From Santa Fe, NM on April 07, 2008

by April Pierce From Sanford, ME on April 07, 2008

they worked out a budget with us and i sent them 2200 dollars in febuary but my sone has medical problems and my daughter has asthma and i just got dignosed with copd basically i got the start of emphysema at the age of 36 and my children are 12 and 4 so please help me i can honestly 1500 a month until my taxes come in next year please dont let them take my house

by Noreen Johnston From Los Lunas, NM on March 25, 2008

BOA will not even listen to me. I have been a good customer for years and can't believe they are treating me this way. The banks can help out Bear Stearns but can't help the common people when they are in need.

by Avery Kinney From Suitland, MD on March 25, 2008

by Anonymous From Bradenton, FL on March 24, 2008

Poor service and not very informative. Also, they do not accept partail payments.

by Kathryn Kasten From Finleyville, PA on March 20, 2008

I think it is ridiculous to have a partial payment mailed back to me. I am trying to pay as much as I can afford and now have landed in foreclosure because a partial payment wasn't accepted. INSANE!

by Anonymous From Fort Worth, TX on March 15, 2008

Poor communication and lack of information in regards to the mortage protection plan that was supposed to help me by differing my payments for 6 months.

by Anonymous From Norcross, GA on March 11, 2008

Different info from diff people. Not very responsive.

by Randi Mora From Albuquerque, NM on March 10, 2008

by Lagina Womack From South Plainfield, NJ on March 10, 2008

by Dale Hutchinson From New Port Richey, FL on March 07, 2008

Terrible to work with, period!

by Anonymous From Woodstock, GA on February 25, 2008

been very fair just need some more help

by Nicole Fowler From Oxon Hill, MD on February 08, 2008

by Anonymous From La Marque, TX on February 04, 2008

I have no problem with the payments that Loss Mitigation has set up for me, however, the down payment is 53% of the total arrears!!!!! Bank of America says that their hands are tied that our "investor" is GMAC and that they set the guide lines. I don't believe that!!!!!

by Kikilia Lewis From Columbia, SC on January 30, 2008

by Anonymous From New Port Richey, FL on January 11, 2008

by Anonymous From Waxahachie, TX on August 24, 2007

So far Bank of America has tried to work with me.

by Anonymous From Baton Rouge, LA on May 20, 2007