Everbank

Companies owned by Everbank

• Everhome

Checked Better Business Bureau: Yes

Better Business Bureau Issues

From the BBB website:

"Based on BBB files, this business has a satisfactory record with the Bureau. A “satisfactory record” means that a company has been in business for at least 12 months, and has properly addressed complaints referred to it by the Bureau. The business cannot have an unusual volume or pattern of complaints, or any government actions against it involving its marketplace conduct. The Bureau must understand and have no concerns about the business’s products, services and type of business."

Read the BBB Report

Everbank's Contact Information

Web Site:	everbank.com
Email:	service@everbank.com
Phone:	888-882-3837
Fax:	888-882-6977
Address:	11 Oval Drive Suite 107 Central Islip NY 11722

Reader Comments & Ratings

Average Rating: (1.0/5)

by anonymous From Livingston, NJ on March 27, 2008

I closed my account and have not yet received a check for the balance. The check was claimed to have been sent, however, they would not provide proof or details of when it was sent or of the check #. They would not give this info to me in writing, only verbally stated that it was sent. I did receive the last statement showing my account was closed and the $ was withdrawn, go figure. I placed numerous calls whereby many of the customer reps were sarcastic or nasty when I questioned them. I spoke with the VP who also became angry with me for questioning the validity and integrity of the bank. I was required to send a notarized document stating I did not receive nor cash the check they supposedly sent to me. Months have passed and I called to follow up as I have still not received the check. Now they claim they did not receive my notarized documents and I would have to complete and notarize them all over again. I said I would do that, but that I would also be filing a formal complaint with the state division of banking, and the rep hung up on me. A few minutes later I received a call stating they did have my docs after all and would be sending me a check immediately.

by LORRAINE FOX From Vincentown, NJ on November 04, 2007

JUST DON'T TRUST THEM.

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