HAMP loan modification

I am having the same nightmare with them. I am unemployed and have applied for an in house modification. I speak to different reps who tell me different things. They keep saying they didnt recieve my documents so I fax again, and again, and again. I hate this company. They just run me around and will do so until they take my home. I wish someone , like the government, would step in and help with people like this who refuse to help.

I have been going through this with ASC for 12 months. I applied for it 3 months before my fiance past on march 16, 2010 & applied again soon after he past. I have spoken to over 50 people from all departments and still no help. I've filed for the modification 5 times and each time I applied they tell me they need something else and I’ve giving them everything they have asked for. They have incorrect information concerning my loan they still haven't fixed the situation. They bought the loan from mortgage lenders network back in 2005. We received paperwork in the mail in 2007 stating they had took over our loan. They had removed my fiancé’s name from the loan and they didn't have the correct address, etc. I've been trying to get this information fixed for over five years. In addition, when they purchased the loan from Mortgage Lenders Network we financed a 2001 Black Eclipse on the loan they claim they didn't see the information. Why I bring this up, its because when he passed his father stole the car & broke into my home and stole everything out of it. I've trying to go to court on it but the courts won't have my stuffed returned because I don't have the paperwork, which was stolen also. I requested the paperwork but haven’t received or gotten a call about it. They only call I received about was to use it for assets to help with the mortgage payments. I had already told them the car was stolen. I also contacted wells fargo and haven't gotten any assistance from them. I’ve been handed off the wolves already and they started sending my payments back to me. Why aren't they placing them on my loan payments????? Instead they are placing it in an account that says other. I also tried refinancing with other mortgage companies but they refuse to give them my information. I have contacted Newspapers, News Channels, BBB, etc.