Avoid Foreclosure with Chase Home Finance

Need help, House is again up for sale although, Chase says no foreclosure, no sale dat set....

So you got ripped off. Or, at least, you think you did. You paid $3,000 to a loan modification company to solve your mortgage problems and they were no help at all. Or to avoid foreclosure, you temporarily signed your home over to someone else, but now they won't let you get it back. Or maybe you just want to file a complaint against a lender or real estate agent for something that, if not downright illegal, was definitely unethical, at least in your eyes.

If you think you may have been a victim of mortgage fraud, or simply think you got a raw deal in a real estate transaction, it helps to know where to complain. There are a variety of federal and state agencies that investigate and prosecute mortgage fraud, while others specialize in investigating complaints against licensed entities such as banks, credit unions, real estate agents and others.

Complaints about mortgage frauds and predatory lending practices have grown as the economy has soured and increasing numbers of homeowners face financial strains and even foreclosure. And government agencies are taking mortgage fraud increasingly seriously, with new investigations and prosecutions by federal authorities and state attorneys general announced almost weekly.

Depending on who you contact, different agencies focus on different outcomes. The FBI and state attorneys general are likely to be focused on serious cases that merit criminal prosecution. Banking, financial and real estate regulatory bodies will likely be focused on disciplinary actions related to a license or charter. Other groups may not have enforcement powers, but can provide useful advice for dealing with mortgage fraud and predatory lending.

Reporting criminal complaints on mortgage fraud

Here's a list of some of the agencies most commonly contacted to report mortgage fraud or predatory lending, and some suggestions on when to contact each.

Federal Bureau of Investigation (FBI): White-collar crime, including mortgage fraud and other economic frauds, is one of the FBI's top criminal priorities. In general, the FBI's interest will be in deceptions used to influence a transaction involving a financial institution. To report suspected mortgage fraud, contact the FBI field office nearest you.

State Attorney General: Along with the FBI, the office of your state attorney general is the other main agency for reporting criminal mortgage fraud. Many state attorneys general maintain consumer hotlines for reporting economic crimes or complaints, some of them devoted specifically to mortgage fraud.

Federal Trade Commission (FTC): The FTC doesn't investigate individual cases of mortgage fraud, but does have a keen interest in pursuing it systematically. Reporting individual cases may help them identify patterns of wrongdoing. It has a particular interest in mortgage frauds that involve identify theft.

For less serious complaints about lenders and others

For less serious complaints that may be unethical but not rise to the level of criminal action, you can file a complaint with any of several entities that license or otherwise regulate financial institutions. These commonly investigate complaints and may issue sanctions against offending license holders. These include:

Office of the Comptroller of the Currency (OCC): For complaints involving national banks.

National Credit Union Association (NCUA): For complaints involving federally chartered credit unions.

State Department of Finance or Banking: Most states have a department of finance, banking or a similar name that regulates state-charted banks and credit unions, as well as mortgage lenders and brokers in that state. Contact them to file complaints against any of these.

State Real Estate Commissions: Most states have a real estate commission or an agency by a similar name that regulates real estate agents and brokers. Some also have a separate board to regulate appraisers as well. Contact them for complaints regarding licensed professionals in these fields.

For advice and assistance on dealing with mortgage fraud

The following agencies have no enforcement power, but can offer advice or other assistance:

U.S. Dept. of Housing and Urban Development (HUD): HUD has extensive information for consumers on avoiding mortgage fraud, as well as a nationwide network of counseling agencies that can advise consumers on a variety of financial issues related to home ownership for little or no cost.

Better Business Bureau: The BBB doesn't have enforcement powers, but strives to persuade businesses to do what's right. It can be helpful in dealing with legitimate businesses who are concerned about their public image. They have numerous local offices across the country.

Center for Responsible Lending: A nonpartisan research and advocacy group working to eliminate abusive financial practices, it offers a variety of consumer resources for dealing with mortgage fraud. National Fraud Information Center: An agency of the National Consumers League, it primarily targets frauds against the elderly.

i have a fha loan thats finance by chase bank i tried to get a loan modification and chase bank told me that i couldn't get one. i have been trying to get a loan modification for about a year and chase bank is one of the worst banks in the world can i sue chase bank and what can u do to help me. please i need help

On Aug 4 I spoke to a representative from Chase re: getting caught up on late payments. She advised me to MAIL in a payment that day and to continue to mail payments every 2 weeks until the account was current. I offered to make a payment over the phone that day but she said she couldn't process it. I specifically asked if this would stop any action on their part and she told me it would. I mailed the payment.
10 days later I got a foreclosure notice. I called and the rep I spoke with verified the conversation I had on the 4th with the other rep. They also verified the check I had been told to mail was received was was being routed back to me. (Today is Aug 19th and I still haven't received it.. in the meantime I have mailed another check so that the payments I was told to make every two weeks are paid as I was instructed.)

At this point the Attorney handling the forclosure has assessed $1420.00 in fees that were added to the reinstatement fee.

I am doing what they instructed me to do and being punished because they are doing what they told me they wouldn't do.

I call Chase and they tell me I have to speak to the Attorney's office. The Attorney's office tells me to call Chase and speak to someone in the Loss Mitigation Dept and to mail them a letter disputing the forclosure.

I am trying to pay them. I am doing what their representative told me to do.

We have our mortgage with Chase and had been working with them for two years. Over those years we were lied to, hung up on all while paying the forbearance plan. We had enough and stopped paying and called our state rep for help. We took our mortgage money for that month and took our kids on a great vacation. When we retuned home Chase had sent us a new mot gage that dropped our interested rate to 2 % and our payment dropped over $1000!
We have over the two years, three auction dates.
My advice, keep bugging them and contact your state rep.
All the best!

I have been trying to get a mortgage balance as well. I believe that I am through paying for my home but I can't get Chase to return the phone calls. Can we organize some osrt of class action suit?

I am desperate to find a lawyer that can help us, For over a year and a half chase has been harrassing us,calling many many times a day, saying that we are 2 months past due on our mortgage.We applied for the remodification loan where over the phone they lowered our payments due for a trial period. I paid that amount for over 3 months never hearing from chase. I them get a statement saying that we are 2 months past due and that we did not did not qualify. I have never missed a payment and have always been on time, until the past 3 months. I call to schedule my payment so thay it wont be late and chase says they cannot accept just one month they need 2. I explain over and over that we have never missed a payment, they lowered our payments and even told us to skip the first months payment so that we have a better chance of qualifying.Each time I repeat my story they transfer me to 3 or more departments and then the phone hangs up and I have to start all over. How can I pay my payments on time if they wont accept them. I feel like they are trying to make us foreclose. We have gotten several intent to foreclose notices and I call them and they say that it is a scare tactic that we are not in foreclosure. I have no extra money(my husband lost his job last year and now works for less)We can only pay i months worth of a mortgage at a time. We need help!!!Between the liesChase has told us, the non-communication between the different departments, and the obsessive calling and letters I am panicked, stressed, and saddened that we could lose our family home.If anyone knows of a lawyer in South Carolina that can help with this PLEASE respond!!

DONT DO IT!! We were offered and accepeted a rate reduction for our loan on a property in Texas. After agreeing to a rate we paid an application fee of $395.00 and a closing fee of about $450.00 after the the loan was approved. We signed all the closing docs with a Notary and had a date to start the new loan a month later. Then all hell broke loose. To make a long story short our loan officer and Chase bank in San Diego were not authorized to make loans for Texas properties. Our officer was still in training and didn't know he couldn't sell a Loan Mod for a Texas Property. We did not look for this loan, they called us! They wanted to start all over again with a new rate that was not exceptable to us. We said that we weren't interested in a new rate and wanted a refund. They said they would not refund the App. fee and then charged us for the $175.00 for the Notary! We are going to be suing in small claims but i dont know if i can. Can anybody tell me if i can sue them? C but this is a joke. They won't even return our calls. We have been a Chase customer with no late or missed payments for about 5 years. I will be looking to refi with someone else. Chase is a Rippoff...WTF Dont say you haven't been warned!!!

I have Chase too, house is vacant, and I have it for sale to try to do a short sale during this 6 months we have in Michigan. I avoid calling Chase because they are so RUDE! "They are a debt collector and any info you give them they use it against you," they make this clear. You would think they would try to have some empathy and understanding (and some responsibility) since millions of American's are in this boat with most of us not at fault! Chase has made a zillion dollars like all the other companies with wall street, they get bailed out and still are making money: leaving us homeowners screwed!
Just hate this whole thing...

I too have been trying to get a loan modificatiion from chase from Nov. 2009, ALWAYS THE PAPERWORK TIME RAN OUT, NEED MORE UPDATED INFO, SORRY THIS IS WHAT WE ASK FOR SINCE OBAMA IS TRYING TO HELP US HOMEOWNERS CHASE IS WORKING AGAINST THE BURDENED PEOPLE AND THROW A CURVE TO THE HELP OBAMA IS TRYING TO GIVE TO PEOPLE IN OUR SITUATION. YES CHASE IS THE LAST BANK I WOULD HAVE DONE BUSINESS WITH, BUT MY FORMER BANK SOLD ME OUT TO THEM, IT HASE BEEN A PROBLEM EVER SINCE, ANY LAW FIRM THAT GET THIS WILL HAVE A $$$ FIELD DAY WITH THIS BANK........PLEASE ANYONE OUT THERE READS THIS, STAY AWAY FROM CHASE BANK, NO CHECKING, NO SAVINGS, NO MORTGAGE, NOTHING, WE NEED TO BREAK THIS BANK ASAP.