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I tried Loan Modification with GMAC

April 15, 2010

I have recently been on a forbearance plan with GMAC. It ended and I sent all my documentation in to them (I have the dates and times its was faxed)15 day before the forbearance ended. I was applying for a loan modification. I have called them several times to ask what the next step is. I was told last Thursday there would be nothing due on my loan until the review process has ended. I called yesterday three different times and was told three different things with two of them telling me I have to pay 2 months payment now or my house could be foreclosed on. I was NEVER told any of this even at the beginning of the forbearance. They have all the calls recorded when I called and what was discussed. I do not want to sell my home. I do not want to lose my home. I am wondering about a partial claim to get me caught up to the point where I can make my regular payments. Please help. I will need to do something immediately before they foreclose according to them. Thank you for your help.

This entry was:
Posted By Mindy at 03:11 PM
Comments (1) | Categories: Loan Modification, Partial Claim, GMAC, Forbearance, Foreclose, Iowa Foreclosure | Tags: gmac iowa
 

Comments

We've had the same issue with GMAC telling us several times NOT to make a payment when I asked if we should. We started the whole modification process July 2009 and have had nothing but problems because GMAC reps are not educated in what they are telling customers. Approved for 1st mod request, but false info messed that up. I can't seem to find any assistance although every professional I've spoken with seems to know that GMAC will not work with their customers and are anything but customer service oriented. We're just praying for a good outcome, especially since they have completely ruined our credit even though we started this process when our loan was current. I have started to write to my state reps and senators; even sent a letter to the president and emails to any federal agency that looked like they may be able to help. Sorry I don't have any positive info for you.
Posted By NLH on July 19, 2010 at 12:51 PM

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