I don't know where to turn for help with EMC

Back in Aug of last year is where we started having problems that was my last full payment to EMC. I called them in OCT to work with them and we set up a partial payment plan, which I have been on since. They have been automatically deducting from my account since then on the 16th of every month. In Jan the deducted on the 23rd and then in Feb they didn't take it out. I called them on the 23rd and was on hold for over 1/2 hour then my cell phone went dead. I called the next day and was on hold for a hour. I called the next day and the same thing. I called the following week and could not speak to anyone. I finally got in touch with someone on March 9th only to be told that my house went into foreclosure on March 2nd. I am devastated by this since I have been working with them continually. My husband researched them last night only to find out that the story and what I was going through was exactly the same as others have gone through with them and they are doing things illegally. I need to speak with someone. My husband is contacting lawyers today and I am reaching out to you guys. We need to find out as much as we can and what to do.