Everhome has been very difficult to work with to try and modify my loan
Rec'd telephone call today 2/26/09 from EverHome Loss Mitigation Dept.: my LTD disability is not "traditional" and my home appraisal seems to be around $159,000. Since the balance on my first mortgage is $99,000 and I am delinquent 90 days following an extended forbearance period wherein I have been unable to bring payments current, foreclosure proceedings will be initiated against me on 2/27/09 at expiration of forbearance agreement. No modification will be considered in view of 17 mos. of unemployment (lay-off). I have utilized 401k funds to attempt to become current, have made partial payments, and offered to bring $800 certified funds tomorrow a.m. following 6 mos. of correspondence and attempt to extend the term of the loan, from 24 years to 30 years. EverHome says, thanks but no thanks; suit yourself about the certified funds tomorrow--you do not have "traditional" income, good luck! During this forbearance period, I have found 3 notices on my door--the latest today. This feels like harassment since my home is worth more than the mortgage balance. Answers are difficult to obtain at best. Very frightening situation following diligent efforts to comply.
Comments
I called them asked for refused for them getting paid to keep me up on what I should have to pay and this was not done. They asked me to faxed the paper and I will and I am going to their CEO because this is not fair to me. I will be back to my regular house note in March of 2010. I know that the government does not know what they are doing and I am going to find a way some how and let this be known. Just think how many people has lost their home behind Everhome BS.
I asked for a loan modification. The rep was very short, rude. He stated that a loan modification would affect my credit. O.KKKK (Is this suppose to be helpful) I asked him how and he could not explain. In fact he appeared to be offended that I inquired about it. He just referred me to the website. But, I would like to know how this is going to impact it. But, I do have a FHA loan. They will get their money either way. So much for helping.
If you currently have a mortage with Everhome....PLEASE get your loan moved at a reputable BANK!! Everhome is not a bank it is a loan processing company. Make sure the bank you go to keeps their loans in house and does not sell them off. Usually a locally owned bank does this. It is too late for our family we have lost our home but I hope I can help someone else from loosing their home!!
Everhome was applying my payments to the wrong account or something. I was informed that I was behind four payments on my mortgage. I ask how could this be and what happen to my money and payments?
I have sent in to Everhome Mortgage over $6300 in the past year trying to bring my mortgage current. That was not enough for Everhome Mortgage and the letters has not stop coming to me.
I have been working with the Loss Litigation Dept and they are the worst representatives in the company. They offer NO resloutions to the problem at all.I have sent in (2) Loss Litigation packages detailing my finanical situation. I was told by the same representative that reviewed my package twice that it would not work.
This Everhome Mortgage rep is the worst as well. It took her two(2)months to decline my first package and 15mins to delcine my 2nd package. The only advice that she was able to provide to me was to sell my house a short sell for that part.I would be held liable for the remaining amount of the loan.
I have been in my house since 2002 and that is seven(7)years to date. She simply told me to get out of the house because I cant afford the house. I told this rep (Everhome)that affording the house is not the problem here.
The problem here the poor customer service and bad advice coming from a mortgage company that is losing more than a house. My home value has drop to over 50% in vlaue. My house is was purchased in 2002 over 130k and now it only worth 45k. It would benefit Everhome here if they work with customers on the exsistng mortgage loan. The Loan is stillin place and current with Everhome mortgage. Everhome Mortgage is still able to recoup the full value of the home loan and not the depreciated value of the home.
I was able to print out a complete year of my payments to Everhome Mortgage. I was able to go back into the previous year. I was able to see all my payments to Everhome mortgage and not a recorded missed payment for that entire year exsisted on the report.
My question to Everhome Mortgage; When do you say the customer is more valuable in the home or out of the home? When is your tactics here worth the problem of removing people out of their homes,that are paying their mortgage payment or attempting to pay their mortgages here.
People working their butts off to keep the home and willing to stay in the home. I feel that Everhome Mortgage is acting like a Subprime lender and forcing people out of their homes. If Everhome Mortgage is not a Subprime lender then they have Customer Representatives that are giving the preception that Everhome Mortgage is a Subprime lender.






