Chase will not communicate with me in writing
March 12, 2008
House is in CO, Chase has refused all attempts at contact unless on phone, which i will not do. Every thing i do with them has been in writing after a lesson learned. House is under a sale contract finally but chase is not cooperating. I have sent money and letters to them, but they put the money into a "HOLDING acct" and refuse to use it to help me pay the mortgage back payments.
Comments
when you right your letter, make sure you title it as a qualified written responce. most states require that a mortgage company must reply with in 30 days of receiving a qualified written responce. if you are current, make sure that you have copies of the checks and mail them along with the letter or fax the information. accounting errors can be very common.
I am still battling with them. Have managed to be in touch with 2 people on a regular basis, one of which I met in person. However, you are right, they do not respond in writing. But that is alright because I now have a 3rd party involved from a credit counseling bureau, so now I have proof of their nonresponses.
Thanks for your input Scott. They are still carrying me as 2 months behind.
Thanks for your input Scott. They are still carrying me as 2 months behind.
its not 3 payments, it depends on your loan type 1st off. COmmunication with chase in writing, is like communicating with a tree in writing. Your best off calling. Seriously. Find out who your info that you are sending is being assigned to and get a fucking extension. They will give it to you. These companies don't care about you, jpmorgan helped fund the f'ing holocaus, i mean sht...Best of luck, and trust me, I know what Im talking about. Might be an insider.
I also am having problems w/Chase. I currently am in a Ch. 13. I have made all payments however I am having to make my payments towards the end of the month rather than the 1st.
Chase shows that we were 1 month behind and now will not take our payment for September because our case has been passed on to their lawyers. I have printed all my bank statements dating back to Dec. 6th along w/checks processed by telephone noting we have made our mortage payments. My attorney has faxed copies of these statements to Chase however it's difficult dealing w/my attorney as for they will not contact Chase to see if I can make my payment directly to Chase thru my attorney.
As of now I would have to mail my payment for Sept. but feel very uneasy doing so because of the chance of this payment also getting lost (even if I send it certified). If such confusion has happened w/me paying by telephone how can I possibly feel comfortable mailing my payment. I am so frustrated. If anyone has advice who I can speak w/directly to make my payment I'd definitely appreciate the assistance. Thanks.
Chase shows that we were 1 month behind and now will not take our payment for September because our case has been passed on to their lawyers. I have printed all my bank statements dating back to Dec. 6th along w/checks processed by telephone noting we have made our mortage payments. My attorney has faxed copies of these statements to Chase however it's difficult dealing w/my attorney as for they will not contact Chase to see if I can make my payment directly to Chase thru my attorney.
As of now I would have to mail my payment for Sept. but feel very uneasy doing so because of the chance of this payment also getting lost (even if I send it certified). If such confusion has happened w/me paying by telephone how can I possibly feel comfortable mailing my payment. I am so frustrated. If anyone has advice who I can speak w/directly to make my payment I'd definitely appreciate the assistance. Thanks.
That's I have printed my statesments along w/corresponding checks dating back to December 2006, not December 6th.







They have me down as 2 months behind but I am current and have documentation proofing it.
Help!!! Here in Georgia, it only takes 3 months late payments then foreclosure.