They put me on a forbearance plan... then sold my mortgage
Far too often loans are transferred between mortgage companies which leaves the homeowner with little options. It is your right to know who owns your mortgage and to know how to contact them.
”We did not fall behind until our loan was transferred to Ocwen . We refi’d in May of 2006 paid our taxes at closing and simultaneously Ocwen paid them and paid our second installment too. To add additional income I took a job where I ended up not getting paid. At that time we were 2 payments down and they worked out a repayment plan of 2333 normal payment was 1745 they said we had an escrow and we did not. We could not afford this arrangement made regular payments and canceled forbearance agreement. We were always behind because we where not paying the repayment plan. We can't afford that and we did not sign anything, the verbally did it over the phone. Now they are telling us before they can adjust our payments that are affordable we need to make a 2111 payment within 10 days or we go to the loan resolution dept. We decided that we do a deed in Lieu but they said they could say no to that based on info we provide them. Now we are 4 payments behind. We applied to get an apartment so we could start over and we are holding our breath waiting for their decision. So we have 3 children, and we are in the dark if we have anywhere to go. We did not sign anything for forbearance with Ocwen and any options they have only make the situation worse and do not provide relief. We need some help here. Please let us know what you think and what you charge to represent.”
This sounds like a mess… the first thing we need to do is find out who has the loan and what the current situation is. We can then, with that information, assess the situation and formulate a plan on how to get this resolved. As we stated many times before if we can prove you can afford the mortgage payment we can get you a workout. We can either get the payments put at the end of the loan or set you up on some sort of a forbearance or repayment plan.
You indicated that they put you on a forbearance plan without you signing anything. Typically the mortgage company will not put you on a forbearance or repayment plan without a signed contract. We need to contact them immediately get a copy of this forbearance, and figure out how to get this resolved.
Related Entries
- I need help quickly, I can't afford the forbearance plan that I was approved for - March 21, 2007
- I need a forbearance ... help - December 13, 2007
Comments
I've been reading a lot about the mortgage mess that is happening and am wondering if through a mediator I could get a forbearance or loan modification.
mafia. They are under handed and ruthless. They don't care what your circumstances are, they just pay your taxes ,and Insurance, that is way too much, and then tack on the lawyers fee. If you are four days late you will get a phone call threatening you that they will be a late fee and a report on your credit. I say Baugh Crumbauh....
They stink! I hope that they get everthing they deserve like an Investigation, and a big class action law suit for their practices.
we then gave him the phone number of the person we had just got off the phone with and he responded with that is not our company you called some other company as I began to laugh at him my husband called the number from another phone so he could listen to the ocwen greeting.
Needless to say none of the efforts we tried to make helped. I started out with ocwen in August of 2007 owing them only 4900.00 in back payments and they now have us at 10,000.00. They told me I have missed payments but I have money gram receipts for all except for Dec.2007 the payment I missed and that they were shorted payments but my receipts are for the amount that was on the statements. When confronted with this I was told to send them proof. what a crock of shit!! If they are getting my payments they have proof. I believe Ocwen needs to be shut down they are a company that is in the business to take homes not to help anyone! I live in the United States I bought my home in the United States and I don't feel that I should have deal with IDIOTS who cannot speak English, cannot add and subtract and have No Idea how to keep paperwork in order. The research we have done on Ocwen is unreal They Have thousands of homes for sale all over the United States
This should throw red flags to our government. I have seen the things Bush has done to help foreclosures however that is for the rich not the ordinary people in this country . If he really wanted to help these people would not be allowed to get away with this
I am now ready to refinance through Fifth Third Bank for a 30 year FHA loan at 5.5% interest. Everything was going great until my husband and I received our appraisal report. Our home is valued at $100,000 and we owe $108,000. Fifth Third told me to contact Ocwen to see if they can forgive part of the loan. I called them and got transferred to about 3 different departments. I also got disconnected about 5 times and had to keep calling back. Nobody over there can give me an answer to anything. I researched their direct Florida number on-line (the only number I have is the number to India. Every time I tried to speak with someone, they all gave me different answers. When I started to ask too many questions, they would put me on hold and then hang up on me.) When I talked to the receptionist in Florida I asked "Could I please speak with a loan-officer please". The receptionist then transferred me back to India. I then spoke with the person in India and asked if I could please speak to someone from the United States. The operator told me that first I would need to speak with her supervisor. I then spoke with him and also asked him if I could please speak with someone from the United States. He reluctantly agreed and transferred me. But, when the person from the United States answered, that person spoke in a whole different language. I then asked "I'm sorry, what was that?” She then said that someone transferred me to the Spanish speaking line.
I then had some questions about certain forms and she didn't want to give me any answers.
Yesterday, I received my monthly statement from Ocwen. I have a $110 bill for a property valuation expense. I called Ocwen and demanded to know why I was billed for this. I got transferred and surprise, surprise, I got disconnected. I called back and asked to speak with the home retention department (the person I spoke to before I got disconnected told me that he was transferring me to that department.) I spoke with someone and asked why I was being billed for that and he told me just a moment and put me on hold (I thought for sure that he was going to disconnect me, but he didn't.) He told me that every 6 months; my mortgage provider does a property valuation. I asked him why I was not notified of the charge before hand. He told me that I was. I asked him in what documents does it say that. I asked him if it was in my closing documents from HLC or a document from Ocwen. He told me that it was in a document from Ocwen. I asked him in what document and he put me on-hold again. He then came back on the line and said that he didn't know. He also told me that he would email me a response within 15 days. Guess what I just learned? They are in the government's back pocket. I just read this on-line. "Last month, Freddie Mac introduced a pilot program designed to guide 5,000 homeowners with high-risk mortgages through the loan-modification process, but it outsourced the job to a subprime loan servicer Ocwen." The government owns Freddie Mac. This is ridiculous and pisses me off.
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