The mortgage company is rude and will not listen to me
This is an actual comment for a client:
”We borrowed $1500 from family to bring the loan up to only $180 behind and we did not have the money. 33 days later Green tree called and informed my wife that we had gone into foreclosure. We couldn’t make the payment of $180 in January and we were only 3 days late on the payment for February. The person she talked to refused to listen and only wanted to know when we would pay the $3300 that was for the late payment and the lawyer’s fees that they had already tacked on. My wife tried to tell them that she would make payments but they refused to listen and demanded to know when we would be moving out… Please contact us as soon as possible. Thank You,”
It is unfortunate but some mortgage company agencies you speak to aren't always pleasant and easy to work with. A lot of times the reason is you working with a collection agent and they get paid a percentage of what they can collect from you. We bypass the collection department and go straight to the people who make the decisions and get this worked out.
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