City Financial has not been good to work with

Citi Financial loan officers and managers do not follow through with their promises of returning calls. After applying for a refinance and sending all the needed papers and forms. My house was appraised by Citi Financials appraiser and comparables were faxed as requested. It has been 30 days and I have not heard from anyone, no message has been answered or acknowledged. Why?

I can further attest to how difficult they are to work with. I tried to work out a plan before they foreclosed and their attitude was basically tough. Now my property has been sold in sheriffs sale and there's nothing i can do.

God, this is awful. I feel almost as bad for others as for myself!!

So I have to comment on any Citi* refinance, forbearance, hardship, etc. and questions about lack of follow though or delay on their part...(as like the July 30, 2007 comment that asked why 30 days after refinance is no word....

How can I put this?
UH, because they're lying?????
Could it be, that while you are sitting there being complacent, (i.e. false security based on conversations that are INTENDED to instill cooperation and compliance,) the necessary days, usually 90, are ticking down.
By the time you realize what is happening.....

My husband and I have also been trying to work with Citi. They acquired our mortgage last year and it was a flex rate. I lost my job and am partially disabled. We had to file bankruptcy in Oct of 07 and tried to start the modification process in Nov. It is now June of 08 and I am still trying to get them to modify the mortgage. We live with the constant fear of foreclosure and Citi is horrible to work with. Won't communicate never returns calls and are so insensitive.

Citi has to be the worst to work with. We found out we were in forclosure when they returned our mortgage payment. With the returned check they send a letter with a phone number to call to workout payment options. when i did call all the "rude girl" said was she couldn't help because it was already in forclosure. Upon questioning why they would send the letter, she could never give me a direct answer just to call their attorneys. we have since filed for ch 13 but now it seems our mortgage statements keep coming later each month(after the due date of the mortgage). I truly believe they want peoples houses.

Jill said on July 16, 2008 at 03:05 PM : "I truly believe they want peoples houses."

I couldn't agree more, all they want is to cause so many foreclosures that it would become impossible to police, fraud investigators, and banks them selves to control every single foreclosure to detect fraud.

By the time it will become obvious, thousands of family homes will have changed ownership, from honest people to bank personal relatives, for a rice that has nothing to do with the market.

When an insider makes profits through speculation on the shares of a company he works with, he goes to Jail (i.e. Martha Stuart). When a bank emplyee CAUSES several family foreclosures through fraud, lies (abuse of confidence), or any unlawful abuse, we still call it fatality?!

The statute of limitations is very long for fraud. It is obvious that we, the honest people, are going to get back to those found involved in too many foreclosures through questionnable behavior. Who ever in a bank helped somebody make fortune in the forclosure real estate market these days should think about it.