Business is slow... Ocwen does not seem to care

I can relate to the individual with Ocwen, you are so true this happen to me when I was on the forbearance i didn't know that I would be considered late every month so that screwed up my credit along with other things that happen. So my credit is gone to pots and I finally got out of that so what a deal what a deal of forbearance which they call helping you. Now I want to help from them and it seems nobody wants to help you there. Like you said they just want your money and to hell with what is happening in your life. Now the help for the people is here, will I'm saying where not here with us.

I was in the same boat as you. I originally went into the forebearance and was unware they were reporting to the credit bureau that I was 30 days late. I told them I am paying my loan every month as what is on the bill. They stated the arrearage amount that I was paying under the forebearance was going into escrow and once paid in full it would be posted to my account. I told them that was not fair to report I was behind when I was doing was I was told to do. Also, I found that they were not posting the money correctly to my account. They were taking the full amount and posting to my loan but not posting any of it towards my taxes. I had to get the Attorney General involved. The Attorney General was able to get that fixed to some degree. Ocwen started posting, going forward, to my taxes but the didn't fix the back tax part.

The other issue I had with Ocwen was I disputted my second mortgage. Ocwen was willing to write that off. It was for $32,000. What they did was sent that amount to the IRS as income on my behalf, which I did not receive that amount. Ocwen did not send my any papers to do this or to claim on my taxed. I get a letter from the IRS stating I didn't claim the $32,000 on my taxes as income. I explained to them what happened and provided all my documentation. I was told I had to speak to Ocwen about it. Ocwen refused to speak to me about this issue. I also found they were charging me for insurance. When I confronted them on this they told me to provide documentation where I had been paying my insurance for the last 3 years. The insurance company provided them the documentation that was requested. It was determined Ocwen owed be over $4000. I was told I would be issued the money within 15 business days. That was 2 years ago and I still have not received the money. I had thought that maybe the posted the money to my arrearages but they didn't do that either. I fight with them every month to get that money or at least have it posted to the arrearages and to no avail nothing. Go figure right. Ocwen doesn't want to help anyone but themselves.

They are rude, inconsiderate, have no customer service skills, are uncompasioniate, and just plain do not care.

Do they not realize by taking our homes back in this economy it will be sitting empty for a while and they will be out more money than if they would just do a loan modification. Better to loose a little money than lots of money.

In my opinnion if Ocwen keeps on the track that they are on it won't be long and they will be out of business. They have already been sold 2 times in the last few years plus been sued a few times.