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ASC is being verf difficult, what can I do?

December 17, 2007

I have called and called ASC numerous times to get them to work out a payment program. They tell me things like the computer is down call back tomorrow. I call back and I get another excuse and when I have asked if they have record of my last call yesterday they tell me I never called. I was served with papers 12/10/07 and even though they received my payment of $2000.00 on 12/07/07 that would have caught me up in my payments. They told me because of the notice they would be sending back the $2000.00 I have yet to see that money back. I was told on the 12/11/07 by one Rep. that they were holding the money in suspense while we would see if we qualify for a repayment program. The next day I get a call from the foreclosure trustee stating that ASC was sending the money back because they (the trustee) couldn't start the foreclosure proceedings when I had just caught up my payments? I called on the 12/12/07 I was told indeed that the money was being sent back to me and that I could fax in all my monthly expenses to see if I qualified for their program. I was called by the Trustee on the 13th and they stated that to stop the judgment that I could pay $9600 on Dec.26th that would bring my account current and pay the attorney's fees. ASC has lost payments that I have made and told me that I couldn't make partial payments they only except full payments above my total monthly payment. They wouldn't work with me on finding the supposed lost payments. I have faxed in copies of my bank statements . Ever since ASC bought our contract from Mortgage Lenders Network it has been a living nightmare. I am 2 months behind on my payments according to my bank statements. But with the supposed return of my Dec. payment that makes me 3 months behind. How can they legally state I am 90 days delinquent when I'm not?

This entry was:
Posted By Darin at 10:01 AM
Comments (8) | Categories: Americas Servicing Company, Oregon Foreclosure | Tags: americas servicing company oregon
 

Comments

I was sold to ASC two years ago, with a 2,175.00 mortg, my husband passed away last November and I asked ASC to work with me, but they said I was $200 short a month to help me, I am also two pymts behind, Nov and Dec ASC stated they would not delay in foreclosing on me, I've been in my home for 17 years and because of predatory lending and ASC not working with families to help them stay in their homes, I and my two children will loose everything we've known and my husbands legacy to have us have a home and be secure. Not to mention what else it will do to a single mothers credit. What can I do? I have tried all avenues, government, state, private no one cares. sincerely and heartbroken cheryle deroche riverside, ri
Posted By cheryle deroche on December 18, 2007 at 11:41 AM
HI MY NAME IS ALICIA THE MORTGAGE IS MY HUSBAND NAME MY HUSBAND LOST IS JOB AND ON HIS NEW JOB HE IS EARNING LESS SO WE CALLED ASC TO TRY IF THEY CAN WORK WITH US TO LOWER THE PAYMENT AND THEY SAY THEY CURRENT DO ANYTHING OUR PAYMENT IS FOR $2400 AND SEE I HAVE ANOTHER PAYMENT OF $835.OO SO TOTAL IS LI $3200 HUNDRED PLEASE IS THERE SOMETHING WE CAN DO SO WE DONT LOUSE OUR HOME.
Posted By ALICIA BECERRA on December 20, 2007 at 12:15 PM
i am under ASC mortgage i called them a few months ago asking them if i can make a payment but in a lower monthly payments since i am not making enough payments because our hours are cut off due to low censes they told me ok but my monthly payment went up to 4500 the more i cannot afford to make payments i tried sending half of what is so suppose to be my monthly payments but they return i t back to me now i am in the process off foreclosure what shall i do. i don't have a place to go including my kids and i don't want my house to go in fore closure can you please tell me what to do
Posted By theresa on January 23, 2008 at 07:14 PM
**** ASC!!!! This is the worst mortgage company to deal with. They don't care about anyone or any circumstance. I hope the choke on my home and $300 debt... I am out!
Posted By Jason Iberra on January 28, 2008 at 11:51 AM
ASC has been a nightmare for me too. They bought my loan and since then they have:
1) Screwed up the data entry so that they rejected my insurance carriers bill. (7 calls and numerous faxes to fix)
2) They screwed up the data entry so that they were not escrowing for my taxes and I got a notice from the County about being 2 bills behind and $300 in penalties. (3 calls and 2 faxes and I hope it is now fixed).
3) I just got another letter from them saying they do not have complete owner's information.
I am writing my congressman and the chairman of Wells Fargo.
Posted By Barry Mark on February 05, 2008 at 09:47 AM
ASC bought my mortgage 11/1/05 - my 12/05 real estate taxes were not paid and a tax lien was placed on my property. ASC Customer Service would not give me the real estate tax department's phone number so I am forced to communicate via fax. Their answer to my faxes was to pay the 12/05 r.e. tax and then charge me a escrow shortage - so I'm actually paying that $2800 real estate tax twice. I'm not giving up because clearly they should have already taken this from my escrow or have negotiated this with the purchase of my mortgage. Anyone know what government agency I can contact with a complaint?
Posted By Terri Olvera on February 17, 2008 at 11:57 AM
What the hell are you talking about. I can't understand.
Posted By angel dawson on July 22, 2008 at 03:50 AM
ASC is by far the worst mortgage service company on the planet. The customer service reps are so poorly trained that there is no point in calling this company yourself. I have been calling this company for 6 months and have not been able to get anywhere with this company. If you have a second mortgage with this company don't worry about paying this them. Second mortgage do not foreclose 99% of the time for several reasons. Primarily the reason is taht they would have to buy out the first lien holder in a foreclosure and then try and recoupe there investment on the open market. There is not a servicer on the planet that will foreclose in this market today. The other one percent are people who actually have equity in there homes... if you have equity in your home... over 50k you will get dialed up in a foreclosure proceeding. In order to save your property in this case you will need to file a ch.13 and draw up your own terms to deal with the lenders and you can pretty much do what you want in a repayment plan to the lender. What needs to happen is for a class action law suit to filed against this company. That is the only way for this company to change and actually service our loans.
Posted By Derrick Criss on August 14, 2008 at 03:26 PM

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